I love this location of Second Cup! It has a warm and friendly atmosphere! I order very specific drinks made differently than they are usually made ( I am diabetic and still like to drink caramel frappe or corretto, I ask for it 1/4 sweet and they make it right! So I can actually drink it!!). I have tried Starbucks and asked for 1/4 sweet, and I don't know what they give me, but it is more than 1/2 sweet and I have to throw it out. Even when I do take it back, it makes no difference! I guess they don't understand how to cut the amount of syrup pumps needed to achieve the order!! There has not been ANYONE at this Second Cup, the baristas or owners that have made ANY mistakes!!! They listen attentively to what I order. I am very impressed that the owners actually work here as well! They get to know their customers, and greet them by name! Of all the Second Cups in the city this one is my favorite!!!

Great for coffee, horrible for food. The coffee is really good, but I have noticed recently the breakfast food they have has gotten much worse, specifically for me the bagels, used to have a perfect combo of bagel to cream cheese, now its all bread barely and cream cheese. Also seems as though the pre-made sandwiches have much less topings.
Service
Take out
Meal type
Breakfast
Price per person
$10–20
Food: 1
Service: 4
Atmosphere: 4

Welcoming, friendly and great customer service. The owner pays attention to detail now I don't even have to tell them my drink they just remember and the owner is such a nice guy. Use to always go to Starbucks this place has won me over especially the staff they make the experience that much better. Keep up the good work !!

The best coffee and service in downtown Edmonton. Ian and staff are extra special people who strive for quality and attention to detail. The atmosphere is clean and spacious. Make this your place to go to when shopping or seeing a movie! Support local downtown business!

This location is one of my favorites! The barista takes time to make a friendly conversation with you while she makes your items. The drinks and food are consistently delicious. Love the blue butterfly drinks!!
Food: 5
Service: 5
Atmosphere: 5

What a fantastic location; I don’t normally go to chains these days but the owners are so fantastic. Extremely welcoming to everyone and knew my order after just two days. Highly recommend if you’re looking for a place to chill and get some work done.

Love Second Cup, the two owners are awesome and work the counter, so you know your order drink will be done right.
Service
Dine in
Meal type
Other
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

My Go To Coffee Shop when I’m Downtown - Absolutely Lovely Owners. Not only do they make Fantastic Lattes, they take the time to get to know you & what your preferences are. So Happy I found this place- I Highly Recommend!

Absolutley loved my first vanilla bean latte from this location...super friendly service with a smile!!
Service
Take out
Meal type
Other
Price per person
$1–10
Service: 5
Atmosphere: 5

Absolutely amazing café! The owner seems to know anyone that walks in; I was quite surprised. The coffee was really good as per usual with SC, and the recently renovated store looks very appealing.