Serena Beach Resort & Spa

3097 reviews

Shanzu Beach Homes, Serena Rd, Mombasa, Kenya

www.serenahotels.com

+254732125000

About

Serena Beach Resort & Spa is a Resort hotel located at Shanzu Beach Homes, Serena Rd, Mombasa, Kenya. It has received 3097 reviews with an average rating of 4.5 stars.

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F.A.Q

Frequently Asked Questions

  • The address of Serena Beach Resort & Spa: Shanzu Beach Homes, Serena Rd, Mombasa, Kenya

  • Serena Beach Resort & Spa has 4.5 stars from 3097 reviews

  • Resort hotel

  • "Title: A Timeless Gem by the Sea: Serena Serene and Rejuvenating Spa: Maisha The spa at Serena is a true haven of tranquility and relaxation"

    "Serena Beach and Resort is THE place in Kenya to relax and enjoy the warm ocean air with views of the Indian Ocean and a constant breeze that only the beach brings"

    "My family has had such a good time at Serena Beach Resort and Spa"

    "Loveddd every bit of this place"

    "It really is the most wonderful, relaxing place"

Reviews

  • Zam Khan

Title: A Timeless Gem by the Sea: Serena Serene and Rejuvenating Spa: Maisha The spa at Serena is a true haven of tranquility and relaxation. The range of treatments and therapies offered was extensive and tailored to individual preferences. The highly skilled therapists provided top-notch service and ensured that every session was a blissful experience. Whether it was a deep tissue massage or a revitalizing facial, I left the spa feeling renewed The staff at Serena truly went above and beyond to make my dinner memorable. From the warm and friendly welcome at restaurant , the attentive assistance throughout my stay, their professionalism and genuine hospitality were exceptional. Culinary Delights: The hotel's dining options were nothing short of exceptional. The on-site restaurants offered a wide variety of delicious cuisines, ranging from fresh seafood to international delicacies. Each meal was a delightful experience, with attentive service and a pleasant ambiance. I particularly enjoyed diningat Jahazi Grill, with the gentle sea breeze adding to the overall charm. In conclusion Serena is a true gem among beachfront facilities . With its stunning location, luxurious accommodations, exceptional spa, top-notch service, and delectable dining options, it offers an unforgettable experience. Whether you're seeking a romantic getaway, a family vacation, or simply a place to unwind, this hotel is sure to exceed your expectations. I wholeheartedly recommend Serena for an unforgettable beach retreat.
Kikundi cha usafiri
Wanandoa
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari

  • Kristen Freeman

Serena Beach and Resort is THE place in Kenya to relax and enjoy the warm ocean air with views of the Indian Ocean and a constant breeze that only the beach brings. The resort is meticulously clean and cared for. My room was air conditioned for comfort from the moderate humidity and the view from my room featured the white sand and waves of the ocean. I was pampered with a two hour massage at the resort and in every spot where I sought relaxation, a staff member was there to ensure my comfort. The open air bar had a spectacular view of the resort while the pool was quiet yet kid-friendly and welcoming to families. On our last night, we celebrated the birthday of one of the 19 people in our party. The staff did not disappoint! Music, singing, dancing, impeccable service, and outstanding grilled seafood made for a memorable night.
Aina ya safari
Likizo
Kikundi cha usafiri
Marafiki
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Kuna Utulivu, Panafaa watoto

  • Violet Watiri

My family has had such a good time at Serena Beach Resort and Spa.. The staff from the kids department/minders were my highlight... Mary, Zawadi, Karen took care of my 2 and 3 year olds all day, we had soo much time to ourselves... Proper R&R The waiters were also Soo warm and accommodative to the kids, ...the room attendants too...and all the staff across.. The rooms are clean and spot on. Everything is just perfect and excellent .. Keep it right there guys...looking forward to next year and every other year☺️☺️... Warm regards Violet Mugendi.
Aina ya safari
Likizo
Kikundi cha usafiri
Familia
Vyumba: 5
Huduma: 5
Mahali: 5
Vyumba
Our family room was perfect and safe for the kids and us guys..
Vyakula na vinywaji
Fresh food...great variety of all kinds...
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Panafaa watoto, Huduma nzuri

  • Arvah Hasnain

Loveddd every bit of this place...the property is connected to the beach ⛱️ which is beautiful..food service is goood...taste is good...definitely and highly recommend this property if you are in going to MOMBASA kenya...alot of things can be better but overall I had a gala time...so many in house activities..they also have baby sitters for kids who make them do alot of activities...there is pool yoga in the morning by 11...I had a lovely stay and hope u have a lovely stay too..!
Aina ya safari
Likizo
Kikundi cha usafiri
Familia
Vyumba
Can be better.
Usalama
Super safe
Vyakula na vinywaji

Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Mazingira ya mahaba, Kuna Utulivu, Panafaa watoto, Huduma nzuri, Teknolojia ya juu

  • Stephanie Withers

It really is the most wonderful, relaxing place. Stunning and well-kept grounds (even with a butterfly park!). A gorgeous beach on the doorstep and a huge pool where you can properly swim (and have cocktails - the perfect combo!). The staff are so attentive and friendly, the rooms are comfortable and quiet - with mosquito nets over the beds. The food is great - there’s so much selection of African and Indian cuisine, but I have to say the burger and chips was top notch too! Wish we could have stayed longer.
Aina ya safari
Likizo
Kikundi cha usafiri
Wanandoa
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Mazingira ya mahaba, Kuna Utulivu, Huduma nzuri

  • Hilmy Hamed

Great experience staying at the hotel and I appreciate the Swahili architecture and ambience it brought to the hotel. It was quiet and great for family. We had and apartment style room where my our kids had there own room and we had ours. Stuff were amazing Mrs Khadija and Mr Ali thank you for your hospitality. My family's biggest regret is not booking for more days with you but next I am in town I will book in advance..
Aina ya safari
Likizo
Kikundi cha usafiri
Wanandoa
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Mazingira ya mahaba, Kuna Utulivu, Panafaa watoto, Huduma nzuri

  • Lyns Panther

Beautiful hotel, staff extremely helpful and friendly. Only stayed once beforw flying home. But we will definitely be back and would love to stay longer to make use of all the amazing facilities. Rooms were gorgeous and when we went to dinner came back to the room being turned down and the set up with the mosquito next. Balcony had a beautiful view of the ocean. Food was great value just wish they had had more local cuisine but I know they have to cater for the masses.
Aina ya safari
Likizo
Kikundi cha usafiri
Wanandoa
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Huduma nzuri

  • Tayana G.

Lovely hotel, with a mix of modern and swahili touch. Large beach access Loved the nature, different types of trees within the hotel. Many activities within the hotel. Lovely weekend entertainment Good service. Clean and spacious rooms. Good meals. Access to Nyali centre. Felt safe for solo traveling and well taken care of
Aina ya safari
Biashara
Kikundi cha usafiri
Peke yangu
Vyumba: 5
Huduma: 4
Mahali: 5
Sifa za hoteli
Kuna Utulivu

  • Sandip Pawar

Very nice resort with great hospitality. We enjoyed time together with our colleagues from Dubai and Keniya. Property is well maintained and staff ensures they take good care of their guests. Food is nice, location is perfect, beach access.
Aina ya safari
Biashara
Kikundi cha usafiri
Marafiki
Vyumba: 5
Huduma: 5
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Kuna Utulivu, Panafaa watoto, Huduma nzuri

  • Patricia Niewels

The Hotel ist big and beautiful with a lot of 2- floors- buildings Great Location after our Safari, to go sightseeing in Mombasa. Directly at the Beach, we enjoyed looking at the Ocean and being spoiled by a great service.
Kikundi cha usafiri
Wanandoa
Vyumba: 4
Huduma: 5
Mahali: 4
Vyumba
Very nice
Vyakula na vinywaji
Delicious
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Kuna Utulivu

  • Tom Craven

Probably the best hotel on Mombasa's north coast, with a great location far away from the main road. A quiet, clean beach, resplendant spacious grounds and graceful Swahili style architecture all combine to create a wonderful space and experience. The only downside is the loud bar/club adjacent to rooms 201-423 and the Jahazi restaurant, so beware of that.
Vyumba: 4
Huduma: 5
Mahali: 5

  • John Gilbert

A beautiful setting to relax and enjoy time with family. Staff went out of their way to make it a special experience. Gabriel, Zawadi and Karen from the Animation Team made extra effort to enhance our stay and fantastic service from Joseph in the restaurant. Would definitely recommend to anyone wanting to relax and enjoy all the coast has to offer.
Vyumba: 5
Huduma: 5
Mahali: 5

  • Eva Kikky

Great ambience,Clean,next to the beach,Reception staff was quite welcoming but service was poor.Been here since 2:30 and I just got service now at 3:30.I hour later am deeply disappointed... It's a place to visit if the service is worked on.
Aina ya safari
Likizo
Kikundi cha usafiri
Familia
Huduma: 2
Mahali: 4
Sifa za hoteli
Ya kifahari

  • Jessica Bernard

Serene and lovely experience at this Serena! The sea view here is simply amazing and beyond words! The food and service were also great.
Aina ya safari
Biashara
Kikundi cha usafiri
Peke yangu
Vyumba: 5
Huduma: 4
Mahali: 5
Sifa za hoteli
Ya kifahari, Mandhari ya kupendeza, Huduma nzuri

  • Barbara Asumadu

Excellent service! Rooms were clean and spacious. Food was delicious, too. Plenty of quiet spots and fun things to do while staying here.
Aina ya safari
Likizo
Kikundi cha usafiri
Marafiki
Vyumba: 4
Huduma: 5
Mahali: 5
Sifa za hoteli
Mandhari ya kupendeza, Kuna Utulivu, Huduma nzuri

  • Fikra Media Tv

serene environment ideal for chilling and relaxing also if you need a conference hall they have more than two places to host any event .. perfect
Aina ya safari
Biashara
Huduma: 5
Mahali: 5

  • Simon Mbugua

Had a lovely stay with my darling over the weekend. Lovely service and top notch team on site. The food was amazing . Definitely will be back .
Vyumba: 5
Huduma: 5
Mahali: 5

  • Desmond Juma Lusweti

A five star Beach resort and Spa , with excellent services . I will strongly advice anyone who wants the best holiday experience to stay at this hotel
Vyumba: 5
Huduma: 5
Mahali: 5

  • NELLY Okwaro

Went here for the second time for our annual year conference..the service was great
Vyumba: 5
Huduma: 5
Mahali: 5

  • Allan Wanjohi

Quality customer service. Breathtaking views . Rooms are remarkable. Great food.
Vyumba: 5
Huduma: 5
Mahali: 5

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