Serenity Blu

220 reviews

4/29-35 Lake St, Caroline Springs VIC 3023, Australia

+61383901700

About

Serenity Blu is a Fish & chips restaurant located at 4/29-35 Lake St, Caroline Springs VIC 3023, Australia. It has received 220 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday11AM-8PM
Tuesday11AM-8PM
Wednesday11AM-9PM
Thursday11AM-9PM
Friday11AM-8PM
Saturday11AM-8PM
Sunday11AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Serenity Blu: 4/29-35 Lake St, Caroline Springs VIC 3023, Australia

  • Serenity Blu has 4.4 stars from 220 reviews

  • Fish & chips restaurant

  • "After seeing the endless hype on social media & their many likes my friend and I decided to walk down & get a lovely lunch from here!!! After the orders were done my friend sat down to eat & one of the women rudely asked her “Are you gonna eat it in here?” She said yes and the woman huffed and puffed about it"

    "Absolutely terrible!! Ordered dinner for Good Friday and was told it was an hour wait (understandable) so we waited and just before an hour we called to see if our order was ready, the guy who answered said that they were ahead in orders so we should come now"

    "This place has wide range of menu, from fish and chips, seafood, burger to halal snack pack"

    "Extremely generous sizes for the price"

    "If you are on the go and want a quick and delicious lunch this is the place"

Reviews

  • Eve H

After seeing the endless hype on social media & their many likes my friend and I decided to walk down & get a lovely lunch from here!!! After the orders were done my friend sat down to eat & one of the women rudely asked her “Are you gonna eat it in here?” She said yes and the woman huffed and puffed about it. Not sure why because there was only one other customer at a table at this time. So we left and sat outside to enjoy the beautiful warm day.....her kebab meat was very cold inside which put us off our food! During that time I was polishing off one of my fried dimsums which was still freezing on the bottom and soggy.... I could not eat the other two. The chips that came with my friends kebab were below average and disgraceful I’m surprised they have the Confidence to force so many on you. We threw out most of our food & went home to put her kebab in the oven. An extremely disappointing day and we’d never go back. A huge waste of time and felt disgusted by food for the rest of the day after eating through a half frozen dim sum !!!

  • Alicia Jane

Absolutely terrible!! Ordered dinner for Good Friday and was told it was an hour wait (understandable) so we waited and just before an hour we called to see if our order was ready, the guy who answered said that they were ahead in orders so we should come now. When we arrived we were told that they didn't have something we ordered, so we had to change that part of the order and then wait another 10 minutes. Surely they could've told us when we called up but oh well. We get home, open our food and see that instead of flake they have substituted it for Blue Grenadier because i assume they've ran out of flake. We ordered a minimum chips and got maybe half of a regular minimum chips and the scallops were squished and gooey. I now understand why you guys were the only fish and chip shop to answer in the entire western suburbs.

  • Icha Romanti

This place has wide range of menu, from fish and chips, seafood, burger to halal snack pack. We ordered Salmon D'lish and Fisherman basket The salmon was so fresh, juicy and has buttery tasting. The garden salad was so fresh as well. I would highly recommended the fisherman basket. Nice flake, prawns, tender calamari and the scallops that to die for! with chips, dipping sauce and tabouli salad. We really love the salad too. The taste of tomato and other spices in the salad gives fresh sensation. The place so cozy and very clean. the owner and staff are so friendly and spry. They have wide selection of drinks as well in the fridge.

  • M G

Extremely generous sizes for the price. I got the Large Lamb HSP, the meat had next to no flavour and was very watery tasting. There was about a tablespoon or two of water in the bottom corner when tipped. Not sure if it was from the meat or maybe the last bit of the sauce bottle that did this. The chips were ok but could of done with more seasoning. The staff were very friendly and the shop itself is very clean and well presented. Shame about the flavour because it’s bang for $ otherwise. And for my experience I walked across the road to sit by the water and eat 3 minutes tops after it was cooked so the food didn’t sweat.

  • Mandar Muranjan

If you are on the go and want a quick and delicious lunch this is the place. Calamari and Grilled Flake were awesome. Staff are very welcoming and Food is value for money. Update 09/07/2021 One of the best fish n chip shop around the whole area. We ordered Grilled Calamari, Fried Flake and Grilled Barramundi with chips. They were by far the best in the area and perfectly price. Standout for the shop is the selection of fish which is consistently fresh, no matter which type of fish you order. They have a great menu with heaps to select from.The service is so friendly and helpful! 5☆☆☆☆☆

  • heyitszahrah

No longer a regular here due to today's treatment by staff. I left my water bottle in the restaurant while I went out to use the bathroom. When I came back, my water bottle was gone. Once I altered staff they told me to take a new one. I took the first one I saw. As I was going to sit down, an employee at the back started yelling "get another one, that one is too expensive" (mind you they don't have the prices written). What makes it worse is that, it was their fault that my water bottle was gone and IT WAS A $1 OR $2 DIFFERENCE. SOOO STINGY.

  • Michael Geisner

I’ve been coming here almost every month since they opened. I always order the $10 fish, chips and salad. It’s my favourite meal in this price range in Caroline Springs. The salad gets this boy eating his greens. So fresh and I just had to ask if they use homegrown tomatoes and olives: it’s clear to any gardener. The chips are excellent and you can get the fish grilled for no extra cost. This is one warm, friendly business that truly deserves to thrive.... oh, a whole crowd of teenagers just walked in. They know quality!

  • David F

Worst kebab I’ve ever seen. If I were to dip a whole kebab in a drum of oil and lift it up, you’ll begin to understand what I’m talking about - a dripping mess inside and out. At least 20ml of oil in the foil. Thin, soggy pita bread. Couldnt even hold the kebab without getting messy because they warm up the bread on the same hot plate they use to cook other food. Thin kebab lacking portion. Meat dry and smelled aweful. Go elsewhere. Fried dim sims were, astonishingly, better than average. The potato cakes were average.

  • Simon Collis

After always going to Blue Marlin fish and chips where the lads do a terrific job, i decided it was time to share the local love. I only ordered 2 pieces of grilled Flake and a minimum chips. A) the fish was very oily which it shouldnt be as its grilled and then the fish was put in a polystyrene container where it lay soaked in its juices and oil. B) the chips were soggy and undercooked. I do hope this is just a one off as i will give it a 2nd chance but got alot to do to catch the boys at Blue Marlin.

  • Zee Bee

I don't usually write bad reviews but they have certainly let the ball drop. Calamari was raw...burnt on the outside and batter was oozing out of the ring. Prawns were raw. Potato cakes were old and had a frozen taste. Same with the flakes. Everything was dripping in oil. Oil had an old bitter taste and I didn't get tarter sauce. I am not going back here and felt embarrassed bringing that food home to guests. What happened to this place?

  • Mayada Micevski

This is our favourite in Caroline Springs been going for years. Chilled out and very spacious. We visit at least twice a week to dine in or takeaway. Haven’t tried it yet? Go on what are you waiting for. Our favourites grilled fish salad & brown rice or chips if you are feeling naughty. Also Salt & pepper Calamari. Like a good Kabab? They have that too. Go and enjoy. There are great options for everyone
Service
Take out

  • Carla Reyes

Pretty good kebab joint. Probably the nicest place I've ever eaten a kebab. Affordable pricing and meal deals, considering 2 shops (or so) down is another fish and chippery where you can also order kebabs/burgers. The flavours in the kebab worked well, and the dine-in option was clean, tidy with their customer service also very hospitable. Would go again.

  • Ozlem Karabardak

Exceptional quality, fresh and tasty food!! The baby octopus and calamari were divine!! It was the freshest and best fish we have ever had and such great value for money. My kids are very fussy eaters and were extremely happy with their kids meals. The staff were also very friendly and the service was fantastic!! Thankyou Serenity Blu we will be back

  • sibylle stroessenreuther

Ordered chips over phone Service & food good
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 4
Recommended dishes
Chips
Parking space
Plenty of parking
Parking options
Free street parking
Parking
If not peak time usually easy for parking

  • altaf ansari

There are two most important for me. Halal and Food taste and this place has both... It's Halal place and had tried Fish and Chips and Prawns Popcorn. Would suggest everyone to try thier Prawns Popcorn as it's must to go. Ambiance is good and clean , have good amount of sitting place.
Food: 5
Service: 5
Atmosphere: 5

  • Al N

I seriously cannot fault this place, it is not your typical fish and chip place, it far exceeds expectations by food and service. I'm blown away by how good the grilled fisherman's basket is! Full of flavour and fresh produce and most importantly not oily! Pls do yourself a favour and give this place a go! Keep up the good work guys!

  • Dave B

I have been eating burgers all my life and found this place and burgers they do it was the ultimate best burger I ever tasted, and the 2 ladies there are the most kindest people you will ever come across, thank you so much for the best lunch of my life.
Service
Dine in
Meal type
Lunch
Price per person
$1–20

  • Kurt Hume

Service: amazing! Food: fast, crispy and very tasty. Nicely presented. We dined in, inside is nice, pity cigarette smoke wafting inside from outside.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 3
Recommended dishes
Fish & Chips, Chips

  • Siroos Khadem

This can only happen if you make something with love. Everything from grilled Barramundi to your tasty burgers and kebabs are amazing!!! Thanks Heaps and keep up the fantastic work! Fresh and high quality ingredients, amazing price and portion sizes and more importantly one of the yummiest :) Cheers

  • Michael Dowlin

Grand! all sea food was great quality and exceptional taste! best prawns on this side of town by FAR. little bit of an extra sting in the price but by all means it does make up for it in the great taste and quality. great standard to uphold although the prices may make it a "quality assured Treat"

  • Anthony Fenech

Chicken burger not bad for a fish and chip shop. Burger sauces and oils were dripping everywhere tho. Quite unpleasant. Staff looked pretty disorganised, making mistakes and yelling at eachother. Compliments on the fish tho. Meals looked great and tasted great from the people I was with.

  • Dan

Thought it was good until I saw the large lady/owner waste half a can of fly spray (it was going for ages) in the back cooking area when she thought no one was looking. I approached her about it and how terrible it was to do that in a prep/cooking area and she came up with some excuse.

  • Diana Galea

Always have found their food to be great the flake are always a decent size on the oilier side but we like it like that chips are great kids meal is great too. This is our place to get good fish and chips. Now the service that is something that’s also a notch above the rest!

  • Stephanie Newson

Amazing hsp nothing can compare to their ones
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Kebab, Fish & Chips, Chips

  • Nadia

What a let down.. I'm new to the area and was looking forward to trying this fish & chips as the shop looked so nice. It's very clean inside but the food is pretty tasteless. Fish batter had no taste.. chips were soggy. For the price i expected better.

  • Ricky

Salmon d’lish is my favourite with brown rice & greek salad. I’ve been here many times, always fresh ingredients, perfectly cooked fish & chips, friendly staff & clean environment. Whenever I’m around Caroline springs I always go there. …

  • Ameer Alameh

Although customer service and pricing is good, the food itself is of a very poor standard. Chicken was old, stale, and undercooked, and the minced meat tasted rank. Even for their prices, the quality of food just doesn't justify a visit there.

  • Natasha Angelone

I thought we would treat our selves to some fish and chips.. chips were half raw and soft . Crab sticks soggy . Salt and pepper calamari way to chewy also not crunchie. Very disappointed. We were after some hot crunchy chips not want we got

  • Ginette Ee

Great fish and chips! I’d recommend everyone try it. This is the only fish and chips shop my family frequent.
Service
Take out
Meal type
Lunch
Price per person
$1–20
Recommended dishes
Hot Jam Donut, Flake Fried

  • Gary Dixon

The best fish shop in the West and the best fish shop in Victoria everything is perfect the nicest owners going. you won't go anywhere else after you've been there. To the people that own the shop keep the good work up you're the best

  • Joshua Hateley

Fresh fish, affordable pricing and amazing customer service! Highly recommended, and will be back.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

  • Jay McMillan

Generous portions and good value. Chips are crispy, fish is tasty - the batter is crispy and not too oily. The lady serving was friendly and I was happy to be able to help out a local business during Lockdown 6. …

  • Mary Demetriou

Best salt and pepper calamari. Also good koubes. Love it. My brother, too, whenever he is in the area drops in. The lady owner is friendly, offers good service and is a good cook. Six stars. …

  • Zack Ristov

Tired Serenity Blu the other day amd ordered agian today so if you are looking for great fish and chips and delicious salt and pepper calamari then this is the place. Great service and delicious food. I recommend you try it.

  • JukeyTheDuke

One of my favourite fish and chip places if, my only issue was fixed which is with there Menulog list has no burgers and no drinks? How can you have no burgers or steak sandwiches or drinks on the menu on Menulog and UE

  • Gary Dixon

Best fish shop in whole of Melbourne serious,lady owns fish shop nicest lady ever just try you won’t regret everything is perfect
Service
Dine in
Meal type
Lunch
Price per person
$20–40

  • Sera Gulersoy

Always greeted with a friendly and warm welcome, kids absolutely love the HSP packs. Service time is very very quick and meals taste fabulous all the time Totally recommend this place for the whole family.

  • Valentina Jones

Unfortunately the chips were soggy and the fish was dripping in oil. Huge portions and value for money but a huge let down in quality and taste .
Food: 2
Service: 3
Atmosphere: 3

  • Val Lucky

I spent 70 bucks in takeaway food and Ive got a large tray of disgusting soggy chips I couldn't even give to my dog. Burgers and kebab are average, fish not too bad. Very bad experience, never again !!

  • Cher C

I collected someone elses order, I rang Serenity Blu and the problem was rectified promptly, without any drama, my fresh, delicious meal was home delivered. excellent customer service. Thanks. …

  • Roumanous Wardan

Amazing Outstanding Service Not to mention #foodcoma The Fish Burgers are amazing We’ll be back Soon Thanks You Lovely Ladies

  • Mark B

Absolute rubbish. 1 piece of fish it barely the length of my middle finger. Go elsewhere.
Meal type
Dinner
Price per person
$1–20
Food: 1
Service: 1
Atmosphere: 1

  • Kire kirk Boz

Very fast service. Great tasting food,highly recommended
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 5
Service: 5
Atmosphere: 5

  • George Legitsas

Staff looked un organized and when they didnt give me what i orderd and rang them they seemed to no want to help me and made me feel i was wrong to call and tell them they stuffed up my order.

  • Eb

Their food is always great and their customer service is always great. We had a small problem with an Uber eats order and they solved it for us straight away! Best fish and chips place!

  • Mary C

Wow!! First time i have been here and won’t be the last. Excellent customer service. Such sweet and caring staff. Not to mention the quality of food! No faults. Keep up the good work!

  • Magic Angelo Johnson

Very friendly staff. I always go there for a Large HSP, so worth it for $19. And you get a bigger size than the one at Taylors Hill. But my go to from now on is Serenity Blue …

  • Shannon Whitford

Never again. Soggy unsalted chips. Soggy potatoes cakes. Dim sims were rubbish. It was like there oil was cold . Burnt one of the hamburger buns and forgot our flake. Worst ever

  • Gloria Utai

Our local Fish 'n' Chips never disappoints. We buy every week either the family special or the $10 fish, chips and salad. Food is always fresh and portion size is perfect.

  • Subash Neupane

HSP was lar
Service
Take out
Meal type
Dinner
Price per person
$20–40
Food: 3
Service: 3
Atmosphere: 3
Recommended dishes

  • John Oliver

A great local Fish and Chip shop. The food was generous and tasty and the service was friendly. Well worth a visit!
Food: 5
Service: 4
Atmosphere: 4

  • Adam Duggan (BluajeMarketing)

Best Fish and Chips in Melbourne,..... Best Blue Grenadier, grilled or Battered, you can't go wrong,....friendly staff, very fair prices, clean kitchen and restaurant.

  • Alexander Moysey

Friendliest staff iv ever met, food is so nice and fresh everytime and reasonably priced Even when VERY busy the food is still grade A I recommend to everyone the HSP

  • Shamoon Bhatti

They have one of the best HSP(halal snack pack) in melbourne and the price is very reasonable. Staff is very pleasant.
Service
Take out
Meal type
Lunch

  • Adam Donna Caruana

Fish n chips are fresh!! Kebab looked good... and must of tasted good because the wife wouldn't share it with me. Staff and owner always smiling and friendly

  • Brett King

Best kebabs in the West
Service
Take out
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

  • Nouman Mushtaq

Check you card terminals before making payment always charged you extra. In prices board it's clearly mentioned Regular HSP is $9.95 but they charged $12.

  • Christopher Cabrera

The place serves amazing fish and chips. Reasonably priced. It's nothing fancy, just good honest food. Will definitely come back here again. More

  • Tanya Do

Coming here couple of times and quality always best. Friendly service as well. I still choose this store though other FnC shops around my area

  • Gina Decapia

Best fish 'n' chips we've had in ages. Staff were so so friendly, food was very fast coming, delicious and fresh. Definitely eating in again.

  • Greg Chambers

Always serve great kebabs. Tuesday they also give you free fries with each kebabs.
Food: 4
Service: 4
Atmosphere: 3

  • Ella Schulz

Couldn't fault any of their food. I love the thin and crispy batter on the generously sized flake. The staff are always so lovely too.

  • Michael Wilson

Great fish & chip shop. The flake is lovely & juicy. Chips are cooked in some special oil which results in a great taste & texture.

  • msrachelss

staff were beyond lovely and happy to help, food was delicious and the space is nice to kick back and eat. would eat there again :)

  • Sabina Krupalija

Serenity Blue ,is best place ,where you can always eat fresh seafood ,very tasty and staff is very friendly and official,hospitable

  • kelly morley

Really great place fresh foods ummy meals fantastic staff ive visited a few times never had a complaint to make about serenity blu

  • Trevor Williams

Got a kebab from there and they burnt the pita bread no good at all
Food: 2
Service: 3
Atmosphere: 3

  • Athena Chung

The fried fish is very nice, thick pieces of fish and the batter is light and crispy. The staff are also very friendly.

  • Iggs Vurmes

Please next time make sure your meat is hot and not nearly cold. Also I requested no tomatoes as I'm allergic to them.

  • Michael Ellis

Had a chicken burger on 27/2. Spent four hours on the toilet in six trips, from an hour afterwards. Definitely avoid.

  • Jordan

Foods good, service is not. Don't expect them to give you alot for the order either quantity doesnt match other shops

  • Wanda Simpson

Brilliant service and awesome kebabs
Service
Take out
Meal type
Dinner
Price per person
$20–40

  • r u b y ルビ

good customer service. food was mid. rlly basic. kebab was cold and had too much sauce. chips were too greasy.

  • Maxine Zammit

Great Friendly Service. Clean and delicious food! My favourite Fish n Chip shop in the western suburbs by far!

  • kevin p

Best fish and chip shop around the area. So reasonably priced and the quality is so good.
Food:
More

  • Mayada Micevski

One of our favourite places recommend fish chips and Salad and kebab platters. Delicious every time. Enjoy.

  • YA BOY HUS

Great food and great customer service, I'll leave this nice and short and say. A visit will not disappoint.

  • Hannah Banannah

Always fantastic - super crunchy and fresh fish, crispy chips, very few duds. Friendly and quick service.

  • Gulay Korkusuzcan

Great food, all freshly cooked. Staff are great. Variety of options available on the menu. Must visit!

  • Kylie Thurlow

The best burgers in Caroline Springs hand down
Food: 5
Service: 5
Atmosphere: 5

  • Danielle Vella

I ordered a grilled flake today. And I couldn't even eat it. It was like rubber. Very disappointing.

  • Joel Greenhalgh

The flake was delicious and the chips were fluffy on the inside with a good crunch on the outside.

  • Jaymen Smith

Always get the HSP and it's amazing everytime . The staff are always so nice and friendly too!

  • Mia N

Great fish and chips. The burger with the lot is seriously so good! Satisfied every time!

  • Janet Silva

Yummy grilled barramundi and chips, good service and clean premises. Lovely ladies …

  • Dylan Henderson

Good food, at good prices. Menu images here too since they’re blurry for me on google.

  • Warren Greene

Nice food, good menu, good variety of fish. Excellent service and very friendly staff.

  • Stephen Crosbie

Beautiful kebabs ata great price and quick service. I continue to resist them …

  • Piri N

Absolutely love the ladies here! The price is so good for what you get!! DELICIOSO!!

  • SYLVIA STANIA

Great service great fish and chips
Service
Take out
Meal type
Dinner

  • jarryd aidonidi

Best hsp ive ever eaten and amazing service Thanks for the deep fried mars bars :D

  • Kel Phillips

Great eat in meals and staff
Food: 5
Service: 5
Atmosphere: 5

  • graham macardy

Best potato cakes ever, friendly service, love the flake in batter …

  • david eskander

Excellent food, excellent service, generous portions at reasonable price.

  • Wayne Spiteri

Salt and Pepper Calamari was very nice. Friendly service even when busy.

  • Brahmjot singh

Very good food. Decent price, welcoming staff. The premises are clean.

  • Prem Nadesan

Best fish and chips in Caroline Springs. Value for a good healthy meal

  • Brent Petricevic

Beautiful flake and home made sauces! Best fish and chip in the area.

  • Mahi

Best customer service and the quality of foods with better quantity.

  • Ahmed Yakoubian

Lamb kebab and lamb HSP were great
Food: 5
Service: 5

Similar places

Off the Pier

531 reviews

1 Syme St, Williamstown VIC 3016, Australia

Blue Marlin Fish n Chips

510 reviews

shop 15 13/15 Lake St, Caroline Springs VIC 3023, Australia

Hunky Dory Fish & Chips Watergardens

361 reviews

Watergardens Town Centre, Shop R06B/399 Melton Hwy, Taylors Lakes VIC 3038, Australia

Shark Shack

308 reviews

2367 Point Nepean Rd, Rye VIC 3941, Australia

Theo's fish bar gluten free

307 reviews

165 Heidelberg Rd, Ivanhoe VIC 3079, Australia

Williamstown Mussels

296 reviews

129 Nelson Pl, Williamstown VIC 3016, Australia

The Avenue Fish and Chips

270 reviews

Cnr William Thwaites Boulevard &, Thompsons Rd, Cranbourne North VIC 3977, Australia

Capel Sound Fish and Chips

253 reviews

1617 Point Nepean Rd, Capel Sound VIC 3940, Australia

Highside Fish & Chips Cafe | Yarra Glen

232 reviews

31 Bell St, Yarra Glen VIC 3775, Australia

Beacy Flake Fish and Chips

220 reviews

2 / 55 Old Princes Highway Beaconsfield Shopping Plaza, 55 Old Princes Highway, Beaconsfield VIC 3807, Australia