Called ahead and asked questions about the detailing as I had never been there before and was given information. When I went there to get my car detailed they told me something completely different. I was going to pay (as advised by the person I spoke to when I called ) for the 3rd level and was only going to have him vacuum and wipe down my leather seats and console, so basically half of what that package actually offers. Had the smallest amount of salt residue by my gas peddle and they tried to charge me the shampooing fee. He then said he wouldn't charge me to clean up the salt and we had agreed he would work on it. After waiting 20+ mins for him to start on my car he came up to me and said he wouldn't do it. No professionalism at all, and a waste of my time. I also saw them shampooing someone car with dirty water so I guess that shows the quality of their work anyways. Overall would rather pay 3 times as much to people who have customer service skills and who can perform a proper cleaning. Not sure why this place gets such raving reviews to be honest. In response to the owners response to my original post: Based on how you responded to my last post I can really see how unprofessional you are. Instead of trying to rectify the situation you are combative. At no point did I demand anything from anyone. I drive a new luxury car and if I want to shampoo my car I think I could afford it. I simply told your employee the conversation I had on the phone with someone who actually spoke fluent English so I don't think you should play that card, its quite offensive. The person I spoke to today at your business had initially told me no he couldn't do it, in which my response was okay then ill take my car to another detailer on Queensway not a problem as I really didn't see the point of paying to shampoo something that really didn't need shampooing . He then told me he would do it and to just wait. I do not care at all that you didn't want to detail the car, there are a lot of other places to go, I don't think I would have wanted you to based on what I observed, the problem is the lack of professionalism and respect your business had toward me. People will choose to believe which feedback about your business they read. I wasn't looking for a deal or some sort of hand out as your trying to depict as your defense I simply spoke on what I was told by your business. I can only speak on my experience. Just because it was my first time there doesn't mean that it gives you the right to treat people poorly, everyone should be treated equally and respectfully no matter what, that is the definition of good customer service and professionalism.

I USED to think the best detailing was from Seven Star (at the Esso on Dundas near Runnymede). There are literally all kinds of great reviews I've left for them all over the Internet on fb, etc. They have always been so friendly, accommodating and good value. But just before Xmas I took it to them to detail (like I’ve done many times before) but they suggested that I get the steam cleaning this time. When I picked it up half my dash would not light up, the stereo was dead, and it was like a steam room in the vehicle. I noticed this after leaving and was on my way to an appt. The place was closing when I pickup up as it was getting dark. Eventually my dash came back but not any radio functions. I made an appt for my dealer to do a code check and ensure it was not just a fuse which I would not complain about considering the excellent past experiences. It was not suffice to say. The button board was fried. I’m bringing it in to my dealer this week (Feb/20) for a new faceplate button assembly (which needed to be custom as this is not in stock anymore) to get it back to life - $300. If it does not work it will be the actual radio module inside and that will be many hundreds more. I waited a couple days because I noticed after I left and they closed and I wanted to get into the dealer to be SURE. All the main guy would say is that it was working fine when he finished OR that it was broken before I brought it to him?! Lol. Good cover answer both ways! Absolutely has no regard or care for their lack of ventilation and excessive water usage for this procedure. Thought they were reliable or honourable. They’re not. It is sad as there are not many detailers around and they are not honourable. I have not now nor ever made any false derogatory claims to a business and it's not starting here either. Updated to answer further remarks.

*****I had to come and update my review. Once again Seven Star has exceeded my expectations and blown me away with how clean this garbage can is, I mean van. I thought the interior was done for but they got out all the built up oils from my husbands job. The van looks almost brand new. It smells so clean and sparkles. Thank you thank you thank you!!!***** I had the most wonderful and thorough cleaning of my disgusting van today at Seven Star. My van was so dirty it needed shampooed 3 times. My husband uses it for work, and we have 3 kids and a dog. It looked like a new vehicle today. Right from the beginning I was told what would be cleaned and how much. I couldn't find one dirty spot afterwards. I had it cleaned less than a year ago from another place for the same price and it was a horrible job. Seven Star washed everything and even polished it up. They made it smell fresh, not like chemicals. I cant say enough good things about my overall experience. I'm so happy. I will 100% be going back for regular cleanings and won't let it get so bad again. Thank you Richard for a wonderful job.

I dropped off the car around 11:30 am. Was told that they take great care and clean the car properly so it takes time. They dont like to rush and do a bad job. The package (#4) I wanted done takes them 3 hours to clean. I was told the car would be ready before 6 and they'd call me. Around 5pm, my phone battery is low and I decide to head to the shop even though they haven't called me because I don't know if my phone would stay alive till then. I get to the shop after 5 and see my car the same way I left it. They hadn't even started to work on it!!!! They totally forgot about my car. So I sit down and around 5:30pm is when they start working on the car. They don't finish until 6:30. So the 3 hour job they didn't want to rush... they did in just over an hour. Absolutely unbelievable. Will not be coming back and will not recommend further. Car was cleaned decently though.

This was a VERY disappointing experience, which I'd classify as 'overpromise and underdelivered'. We asked for a full detailing of the car. The inside looks ok, although the foot mats could have been done with more attention to detail. But the owner continuously assured us that all the exterior spots, especially on the hood, would be gone - 'as they are just spots from nature when keeping the car under a tree'. The spots were still there and the owner didn't acknowledge it when handing over the car. And we chose the most expensive package. Apparently, he stated after some probing - it needs a polish - after we spend the maximum amount. Meanwhile, he insisted that the car is an SUV when in fact the insurance classifies it as a car. It appears they just want to make a quick buck with minimum service.

I had an incredibly positive experience at Seven Star. The owner is very kind. He did an inspection of my car before he took it in and explained which package he recommended. Very good communication. Completed the detail in the amount of time he said he would, and was extremely impressed with his work. I highly recommend his services. He's definitely found a new repeat customer in me. One thing to note: he does not take appointments. First come first serve, and he is quite popular (for good reason)!

Absolutely blown away by the quality of their work. First time bringing my vehicle here, and I am extremely impressed by their professionalism and attention to detail. The car was done on time, for the agreed upon price, and looks perfect. Negative reviews on here seem to be mostly people who want high quality work done without having to pay for it. If you don’t want to pay for professional detailing, do it yourself. If you DO, please go here. I’ll be recommending Seven Star to everyone.

As per most reviews, easy drop off process, Richard would recommend which package works best for my car which accumulated 15 years of salt stain and 3 kids (you know like milk stain, crumbs from snacks, fruits that fell on the floor and stepped on etc) I’m so happy when pick up a thoroughly clean car just like out from the show room. Subsequently I sent in my new Tesla and had ceramic protection done on the exterior. Good pricing and detail work. Thank you Richard and his team 谢谢你！

Definitely recommend this place! The owner was able to fit me in last minute which I appreciated. My car needed a good deep clean (I have kids and a dog) and I am more than satisfied. Not a dog hair in sight. My car looks and smells brand new. The owner did a deep clean, shampoo, and threw in a leather treatment. They helped to put all my belongings in a bag so I didn't have to do anything. This is where we will be bringing our car :) Thank you again Seven Star!

Had my Audi Q5 detailed by Seven Star last week and was very impressed. Car was pretty filthy after a few winters of salt and summers camping. These guys did such an amazing job and I was able to drop off without an appointment. Car looks at least 5-years younger! Paint just pops now. Did have to pay extra for serious salt cleaning (which was quoted in advance) but combined with package #3, was still great value. Definitely be back. Thanks again.

They did such a good job on cleaning my car!! The price was reasonable and the attention to detail was incredible. A couple things to note: it was an all day process for my car. So when you drop your car off, don't expect to get it back in a couple hours. It's definitely worth the wait, but plan your day around not having your vehicle. Also they only do cash or debit, no credit. Highly recommend, would give more stars if I could!

Was referred to 7 Star from a friend who had their car done and it looked liked new. I went a few days later, and now my car looks incredible, inside and out! Steam clean inside; dash and leather look amazing. Hand wax exterior & polished the headlights to remove the dull film. Looks Great! The owner is fantastic, kind, friendly and takes pride in his work. Truly a 7 star job! Many thanks to the guys at this company!

Amazing experience! My car was an absolute embarrassing disaster and it now looks better than the day I bought it. The service is incredibly friendly and the work was second to none, I truly did not think my car could look like this again. It was also extremely easy and pain free to make an appointment-- virtually no wait time and they were very accommodating of my schedule. I will not go anywhere else. Thank you!

Owner told me to come for 5 pm and leave it with him for 40 mins for a steak clean detail. I spent 45 mins in dead stop traffic to come exactly at 5. I show up and the owner is telling me I would have to leave my car for 3 hours. I called and confirmed my appointment earlier today. The owner was rude and could care less about my wasted time. Terrible company ! Cheaper definitely NOT mean better !!

This place will not disappoint. Excellent service at an amazing price. The value can not be beat. I’ve dealt with the owner from a previous business. He is honest, fair, hard working and does excellent work. I brought my wife’s car here for a complete interior/exterior cleaning. She was so impressed. The car looked new again. Thanks guys for your service. Will be back again.

Amazing job! Best cleaning and detailing I've had. My car had not been cleaned since before the pandemic a year and a half ago. The car was so dirty with tree sap from parking outside and dog hair all over the inside. Two hours later, it was like brand new and shiny, so clean inside and out. This will be my go to place from now on. Very reasonable price!

My first time ever getting my car professionally cleaned, I had the BEST experience here! The time and dedication they take on each car is unreal! My car needed a-lot of work! When coming back to see my car it looks like it was Brand New! These men work really hard! If i could give it more than 5 stars I would! Definitely will be referring people here!

My first time getting my car professionally cleaned . I wasn't sure in the beginning if I really need full cleaning service included a shampoo , but I'm glad that I let myself be convinced by the professional manager of Seven Star . Now my car looks even better than when I bought it ! Excellent work ! Thank you guys !

Got the full detailing inside and out, just picked this used car up and they made it look like new! Outside was perfect, inside a few minor spots were missed but that's just me being super critical. For the price it's extremely worth it/ valuable would recommend, also their open Sundays!

They did an amazing job cleaning my car, it looks brand new now! (I had just come back from camping so my car had crumbs and sand everywhere.) Great value for the level of details in detailing - steam cleaning and all the carpets, cup holders, etc. everything is beautifully clean now.

They did such an amazing job of cleaning my car after a winter of snow, salt and teenagers!! The seats and carpet are like new. Timing was exactly as he had promised - he said it would be ready at 3pm and it was . Very pleasant and hard working - This is why we keep going back.

100% would recommend. I cannot stress how dirty the vehicle was that I brought in- pet hair, salt stains, dirt. Had to get it in selling shape and looks next to new for its new owner. Fair pricing and could not be happier with the result. Same day service on a Saturday.

They do a fantastic job at detailing your vehicle both in and out. I just came back from a cottage and beach, car was filthy and covered in bugs. Car came out looking brand new after Seven Star Car Detailing was done with it. Even my kids thought it was new!

Not happy with the service, supposed to be a car detailing service, I had to clean the dirt after he was done . He did clean it after I told him but that's the point. I'm not paying to baby sit his business. It was the attitude that was the deal killer.

i do believe it is the best car detailing service in GTA , i did it one time , I really like this kind of service . Make my car happy, Make me happy, Make my family happy ! Amazing stuff, even local boy who can speak fluent Mandarin , Really Surprised !

My vehicle had caked on salt stains from the winter. The team got my interior looking like new again. No appointments, show up in the morning as it’s first come first served. Prices are reasonable and service is friendly. Will be back.

The owner Richard provides good professional car cleaning services. Attention to detail always keeps my 2019 Honda Accord looking brand new in showroom condition. I would highly recommend this car spa to have your car looking great!

Our car had never been detailed in the 5 years we've had it. So anyone can imagine how unclean it was. The car was ready to be picked up in only a few hours and the interior looked brand new. Amazing job, thank you! And for a very

Super detailing job. Top of line service and great management. Very professional and responsible. Very competitive pricing. Great location. If you want a super clean, great looking like new interior. This is the place for your car.

You cannot get a better deal than this. They have a good price and are always able to accommodate your detailing job. End the work? 10 Stars, absolutely spotless, lots of attention to detail, not a crumb or smudge missed.

Very rude. Left after being refused service listed as available because the worker determined unilaterally I need the higher priced service. Apparently, I'm not allowed to decide what my car needs that I'll be paying for.

Great job!!! I have two shedding dogs who get dirty. Seven Star cleaned my car immaculately. And everyone was very professional and respectful explaining the cleaning process. Highly recommend Seven Star Car Detailing.

LOVE THESE GUYS! Always friendly and great customer service skills. Reasonable prices and very hard working men. They are very nice people. I always take my car here and have never been disappointed ever.  THE BEST!

I was very impressed with my car detailing....it went in rather shabby looking and came out looking brand new. The guys did a fantastic job both inside and out. I will definitely come back and have referred others!

Went here in need of a quick clean, was blown away. Got a fantastic clean inside and out - fast, friendly, awesome service. Fully recommend Seven Star. Will be going back seasonally for a clean. So, so happy.

Excellent service!! My car was a total mess and really dirty but came out as brand new... totally recommend. A big thank you to the owner and staff for the amazing job and a very reasonable price …

Remarkable. Seven Star was recommended to me by a friend for my dog hair-infested 2015 Prius C. I knew the result would be good, but... it looks AMAZING! So I'm taking my 2000 Miata SE in, too.

Great place! My car looks amazing and the person I dealt with was so nice and walked through everything to make sure I was happy with his work. Will definitely bring my car here again!

Amazing work. The car looks like new and the price is VERY reasonable based on some shopping around in the area. Will definitely be going back any time we need a detail job done right.

Great detailing! I brought a very dirty work truck ( FJ Cruiser) and got it back looking like new! No harsh chemical smells. Reasonable price. I highly recommend this business

If u want to give away $70 for a detail and steam clean this man is the one. He ignored any crack or crease there is dust and dirty everywhere. U would just see. Awful job

The two guys who work here do a very good job. Very happy with the job they did on my car, they are very hard workers, tip them! Highly recommend. Price is fair too.

I've had an amazing experience with getting my car washed here everytime. The service is superfast and excellent, and the attention to detail is just awesome!

Richard's wide smile shows pride in a job well done. He and his team made my very lived-in car look and smell like new for a very fair price... I'll be back!

Great and fast service today!! My car looks great inside and out. And as a bonus they have a loyalty card program. I look forward to being a repeat customer

I come here once a year, and get my car looking like it’s brand new. Solid value, super nice guy who runs the place and best car detailing in the city imo.

Amazing job! Got the highest level cleaning and detailing (about $150 before tax). The car was like new. Well worth it if you want that new car feel.

$10 extra for salt surprise; Internet not working today, cash only surprise; arriving on time only to be sent away surprise. Not going back, oh well.

Received friendly customer service and a thorough detailed cleaning. The best my car has seen. And NO after chemical smell. Thank you!

Amazing! My car was in awful shape, like a filthy mess. Within hours these folks made it look brand new. Keep up the good work!

The vacuum never works. Just eats your money. And don’t ask the guy who works here. He just yelled not my problem, landlords.

Richard and his co-worker are professionals. My car has never been cleaner. The service is amazing. Highly recommended!!

They did a fantastic job cleaning my Honda Civic and their prices are very reasonable! Will definitely be going back.

Amazing service, very kind customer service. Recommend them 100% my car after detailing was as good as new …

The experience was great, my car is spotless, clean and fresh and its brand new again. Thank you for your service!

Didn’t think my van could look this good. Pricing was up front and a small hiccup was resolved. Will use again.

Wow ! These guys did an incredible Job on my pick up truck ! 7 ******* Thank you ! …

Ready on time and friendly service. Did an excellent job getting rid of the dog hair. Definitely going back.

the cleanest my car has EVER been. so nice to deal with. fast, professional, excellent work!

Great service, excellent cleaning job, very reasonable price. My new go-to place.

Every time I come to this place the results are fantastic, highly recommended.

Amazing service. Very hard workers who will get your car perfectly clean!

Super service, friendly staff and worth the money, highly recommended.

These guys do great work. Brought my car back to life. Will be back!

Great service, I started bringing my car here every time I need it.

Very nice place to detailing a car with very welcome price range!

Did a great job on a really dirty car. Very happy with their work

Quality of service and value great! Will definitely be back....

Excellent quality and prices. Don’t bother going anywhere else!

They did a great job detailing my minivan. It looks brand new!

Very good service and amazing stuff. They did a great job.

Cleaned a very dirty car in an hour! Thanks!

Great place to get your car cleaned! …

Car looks and smells like new! Nice job

Good service, car is like brand new

The guys here do a great job.

Fast, Good, Reasonably-Priced

Great service