Shell

1242 reviews

N2, Southbound, Luthuli, 4105, South Africa

find.shell.com

+27399731444

About

Shell is a Gas station located at N2, Southbound, Luthuli, 4105, South Africa. It has received 1242 reviews with an average rating of 4.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Shell: N2, Southbound, Luthuli, 4105, South Africa

  • Shell has 4.0 stars from 1242 reviews

  • Gas station

  • "Service"

    "This is my go-to-stop spot when I drive to Durban"

    "Stopped at the steers to order dinner"

    "Stopped off here after receiving a SMS that my flight had being delayed by 2 hours"

    "Just when you think that service cannot get slower and more unprofessional, hey presto it does"

Reviews

  • Rögnvaldr Åsbjørn

Service... Courteous friendly efficient staff. Fuel price. It's ideally situated on the main roadat an intersection right close to the tollroad N2 north and south bound, so therefore it is permanently busy. Occasionally there will be queues for fuel, but those vanish pretty quickly due to the efficiency of the staff. The place has clean restrooms and a small quick shop for snacks etc for the road. The truck stop is situated behind, with ample parking space, and plenty turning space for horses with links.

  • Lebo

This is my go-to-stop spot when I drive to Durban. The steers team is super amazing! I was traveling to Durban on the 29th of March, and my phone battery died. I had no alternative to charge my phone. So I stopped here and bought something to eat at steers, it was already dark around 18h30. I asked them if they could assist with charging my phone as I needed it for navigation, they assisted me and were so nice to me. So I was sorted in 30 min. Thank you for your kindness!

  • Matthew Tatton

Stopped at the steers to order dinner. 1st person to help us was brilliant but after that was downhill from there. Got called to say order is ready and was not. Waited around another 15min for 3 milkshakes and 2 cold drinks. Made the 1st milkshake and made a mess on the counter and on herself. Proceeded to clean the area poorly then carried on helping another customer whose order was next. For a family visiting the area we won't be heading back there again soon.

  • Stan Venish

Stopped off here after receiving a SMS that my flight had being delayed by 2 hours. Sat down for a Steers breakfast after filling up with fuel. So glad I "wasted" some of my 2 hours here. The food was excellent and the service even better. I did not buy anything from KFC, however did hear potential customer complaining that they don't offer credit card facilities, hopefully management have sorted this out by now.

  • Ryan Purvis

Just when you think that service cannot get slower and more unprofessional, hey presto it does. If you want slow, rude petrol pump attendants who look at you like you are trespassing in their back garden then you have come to the right place. Rather wait a little longer and try another petrol station because if you are going on holiday it will make you very grumpy if you use this shell ultra city.

  • Moeketsi Samson

I parked my company truck at Shell north bound to order some meal from Steers in the early hours of Saturday morning on the 26 January,To my suprise when I got to my depot only noticed that 2 wheels from the rear axle of the trailer were stolen.To all people using that place be cautious as there are criminals targeting truck drivers.

  • Kershnie Govender

Friendly service attendants. Fast service. The Shell city quick shop serves amazing coffee, a definite must try especially for those early morning adventures. Theres a flea market on the opposite side that sells handmade wooden and woven baskets. Be sure to shop around with the Mamas there to get the best price.

  • Ntombi M Mahlaule

A filing station on such a big freeway yet there are lots of vendors, makes people traveling from far feel unsafe. The nice thing is that there is Steers, Fish Aways and Debonairs on the other side of the filing station, nice one to stop for gas refilling, tummy refilling and bladder emptying. …

  • Kendall Miller

Absolutely fantastic! We happened to break down on the highway, luckily within a reachable distance of the ultra city, management specifically came to help us to see what we needed and to give us details for a mechanic who could help. We were up and running again! Thank you so much to everyone who helped!

  • Lebo Tenza

Wonderful réception indeed, friendly staff. Clean restrooms, plenty parking including wheelchair accessibility. Refreshments & fast foods available at moderate prices. Cards & cash acceptable. Use to clicks card for points. Usually trucks park as they wish therefore be careful in your entry & exits....

  • PETER JUNIOR GOVENDER

Have no issue with the station itself, great service, a well stocked up quickshop however it was the kfc that disgusted me very bad, firstly we waited forever for 10 wings which were u spiced and tasted meaty like the Indians say couchy lol. Never going to that kfc again.

  • Dinah Lenkokile

It's a normal ultra city. Nothing spectacular except also struggle to find the road to the parking. Finally the parking is a small passage where you will struggle to get in an out especially with a bigger car. But you will find other shops here like KFC, Steers and so on.

  • Belinda Smith

We stopped to refuel and hoped to get a take away for the road.Well the staff were far more interested in chatting to the male customers than serving a female customer. Disgusted in the service, one cannot rate the servoce as there was none!

  • Arifa Syed

Recently refurbished convenient store at shell ultra city has really made a big difference besides the filling station with competent and friendly staff to fill your car while u buy refreshments for your journey. Very clean restrooms for

  • Jan Du Toit

Only stopped at the stalls. A far cry from what it was 20 years ago. Only about 30% of the stalls are open and they all mostly sell the same things. A lot more manufactured items than before, not many hand made products. Enough parking.

  • Pam Morgan

I had a flat tyre whilst driving home late one afternoon and stopped at this Ultra City. One of the petrol attendants, Petros, kindly helped me to change it. A big thank you to him for doing it quickly and without any fuss …

  • Tony Rahme

My feeling is that this place needs a general clean up The service at the take out is quick and friendly but the forecourt needs attention Someone needs to enforce the parking rules as vehicles are parked in any open space available

  • Tyson

Diesel prices are atrocious, they really do take advantage of their position on the road. If im not mistaken their diesel was 80c/l compared to garages in Winklespruit or Scottburgh. Don't fill diesel here its just not worth it.

  • Sharper Image Gym Jerome

I'm sorry to say that the eating places are looking rundown. And the service not on point. I ordered one beef and one chicken burger and only after I started eating the other burger I realized that they were both beef burgers.

  • Thamsanqa Welcome Madlala

It's a petrol station on the N2 Freeway, south of Durban near Umgababa area. It is both directions, has ATM's, Steers restaurant and restrooms. It also has ample parking bays for those who want to take a resting break.

  • Andrew Gray

The petrol attendant on pump 5 Overfilled my tank and then lied, saying my tank is leaking. It has no leak. He accidentally sprayed the fuel to the side of the filling cap. Then I had to pay for his sprayed fuel......

  • Ally allyc@mobileemail.vodafonesa.co.za

Terrible service.. we waited to be served for a long time to no avail. The attendants were talking so much and then just ignored us. We drove off and spent out money at the Total garage in Scottburgh

  • Anthony George Kirkwood

Driven into the petrol station ever since I was a kid. Always busy and with great service. Well done to the team that keep this place going. Will always keep stopping here …

  • Elite Nzeems

The place is in a good location, especially when driving a long distance. I enjoyed the rural look plus the fast food outlets. Very clean and compliant with COVID-19 regulations

  • Reinette Jansen van Rensburg

We stopped here today on our way further south and the toilets were absolutely disgusting. There were also some foreigners on a tour bus. How embarrassing for South Africa!!

  • yash somera

I like stopping here...I never had to wait long for fuel..the food range excellent kfc..steers and a much better dehli....two times better than the shell opp the freeway

  • Narish Maharaj

The KFC needs to work on thier service. Took them 20mins to prepare a meal for 2 adults & 2 kids. The eating area was very untidy & dirty. Friendly staff is much needed.

  • Christan Boshoff

Standard garage set-up. Clean bathrooms friendly staff. Well Located. Great little craft market with knowledgeable authentic local crafters selling their hand work.

  • Thulile Cele

I have never seen such a small garage. Being the pit stop for people on their way to the South coast, it became so cramped up when number of people made use of it.

  • Luch Balboni

Not kept up to standard it was Toilets stank like a "bola" had been burnt in it Steak must have been from oldest cow they could find Not a good experience oversll

  • Tasha Atkinson

Best ladies toilets ever... neat and clean and even have hooks next to the basin to hang your handbag while you wash your hands good food options as well. …

  • Mbongeni Hadebe

Convenient halfway stop, weather you need to fill up, or just grab some snacks for the road. Just remember to bring your clicks card when fueling up that tank

  • John Candler

I called at the KFC, service is fast and the price is the same as all of the other KFCs but the staff are friendly and professional, and the food was superb.

  • Sam Mlungwana

Good service both in-store and on the fuel sales outside. Adequately staffed all the time. A bit of the que for checkout, one more till would fix that.

  • senzo mkhize

For the quick stretch and grab a refreshment, knock off that sleepy head feeling and revitilise your senses for an alive arrival at your destination.

  • Ann Bornman

Toilet facilities improved on one side of road. No driers installed yet and soap holders not working. The other side seriously needs to be upgraded!

  • Ngwako Mokganye

These steers should not exist tellers think it's thier own shebeen with whom they choose to serve, we were mis treat because we dint speak Zulu.

  • ticktock shabane

Shell Ultra city is truly a sad state of its former glory. Used to be a pleasure stopping there but now the experience is no longer the same.

  • at stander

Staff still need customer service training.Need to understand customer service .After all without the customer we can close the doors.

  • Sheldon Lottering

Poor service. Petrol attendant disinterested and slow to react to waiting vehicles and more interested in chatting with coworkers.

  • prenesan govender

Very bad experience just purchased a meal only to find that 10 hot wings I ordered is not in packet,and they do not answer phone.

  • Fazila Banoo Sheriffuddin

A stop over from the South Coast .Convenient and clean washrooms.No halal food except mamas pies which was very tasty and fresh.

  • Youlene Johns

on long trips, happy to see this and stop for a rest room break, stretch the legs, buy snacks and continue safely …

  • Andrew Moffat

Slow service can wait up to 15min for fuel as attendants are not properly trained and vehicles are left parked in front of pumps

  • Sekonyela Thuso Machaea

I had a good time here, stopped to fill up the vehicle tank and several human tanks with lovely meals served by friendly people

  • Nezaam Shaik

Stopped for a smoke break and rest room. Place is clean and safe. Make sure your car is locked and valuable items not visible.

  • Shaibu Meeraj

I really appreciate your service when I came to top up fuel in my scooter , you treated me like I came with a BMW car.. …

  • Musawenkosi Mathula

This is my refreshment area during my trip usually drive in for cool drinks fresh air is closed to Indian Ocean I like it.

  • Brendon Goliath

Worst service I've had, my order was not displayed and it was forgotten until I asked what's going, quick to take my money

  • Johnathan Naidoo

Bought 4 cappuccino and was cold, the owner only puts one guy to make and serve and cash up, that's why I got bad coffee

  • Chantelle .A. Mc Seveney

Have what you need in your way to your holiday destination. This is the last stop on the highway, for a very long time!

  • Juliette Brand

Had an amazing variety of specialty items - beautiful cakes and interesting sandwiches which you can toast on site.

  • Miekie Wiese-van Tonder

My last spot before leaving my mom after a lovely visit. Clean toilets, shop is nice and my dog loves this place

  • Noxolo Bara

Croissants are soggy even though the kitchen has changed hands. Banana bread was nice otherwise a great pit stop

  • Hameed Mansoor

Very bad service have to wait be attendance and after filling up a full tank of fuel didn't clean the windscreen

  • Hennie Dimba

This petrol station is so good more especially when you have a long drive its is safe and good place to snack.

  • Jonathan Spencer

Nice quick stop on the way down the south coast. Shop is stacked. Bathrooms are clean. Parking is plentiful.

  • Sherissa Jagaroo

The petrol attendants are friendly. Their convenience stores is okay. The bathrooms aren't very welcoming

  • Tom W. Okello

A good place to stop over, fuel and refresh. Has restaurants and most of what you would need on a trip

  • Haridas Thakur Das Acbsp

Just like most other rest stops. What's to say except that it serves the purpose and fills your tank.

  • Andile Hlophe

Staff are friendly and have urgency especially Sbo. It good to have both Steers and KFC for options.

  • White Barry

Busy during peak holidays but otherwise a good stop. KFC and Steers on hand for a quick bite as well

  • Keegan Kriel

Great place for a short stop, has KFC and Steers. The convenience store could be better stocked.

  • siyabonga nxumalo

Convinient for traveller's, helped me to get necessities to prevent me from sleeping on my drive

  • Jan Jansen van Vuuren

What good prices for a busy filling station! Lovely surprise to get a breakfast for under R40!!

  • maxwell ghavu

The place is clean, you get gas for your car, and food outlets are there and ATMS are there too

  • Trevor Govinden

Very convenient service station. Neat toilets provide a good rest stop to freshen up …

  • Zamangcobo Ngcobo

Slow service yet this garage is on the freeway and known to deal with traffic of travellers

  • Aldo Kyd

We stopped for a bite at this place. KFC and Steers. The normal take away at these places.

  • Sthe Fuze

Customer service was on another level, keep it up.. The petrol is cheap and its quality.

  • Glenn HOWDEN

The Steer take away very dissatisfied. Coffe machine broken. No chicken for the burgers.

  • Nientjie

By far my favourite stop going down to the beach...clean bathrooms and great service...

  • GORDON MAJONI

Waiting for tea was too long.but the lady was very good. She apologized for the delay.

  • Jacqueline Motata

Always a pleasure to stop here and refresh. Restrooms are clean and the food is fresh

  • Andile Khwela

Great place to fuel up your cars and shop for snacks while traveling along the N2.

  • Cindy Mngoma

These guys petrol attendants are supper cool very friendly and offers good service

  • Solly Qumba

One stop shop and refueling as well as helpful to drivers to take a rest and relax

  • Zinhle Nkomo

It's quick stop for refreshing and buying small essential and snacks for the road.

  • Hellenri Erasmus

The worst petrol station. Dirty tiolets. No changing station for baby was terrible

  • Siboniso Lesley

Cafeteria is so so expensive compare to other Shell gas stations. It's ridiculous.

  • Onawanda Mpanza

The Steers joint always has either dry burgers or over oily or stale fries. …

  • Jeff Wagner

Great place to fill up. They have a few places where one can grab a meal as well

  • Themba Zulu

Always wonderful and safe,also welcoming petrol attendants. Atmosphere is wow

  • Dirk Grobler

Always stop here on our way to Margate. Can be crowded during holiday season.

  • John Deminey

Very friendly service as you expect from the South Coast of Kwa Zulu Natal.

  • Lwazi Mbutho

Toilet facility, fast food, ATM and convenient store all available 24 hours

  • Kireshchand Dhanasar

Always make a pit stop on long journeys and this is a great place to do so

  • Siyabonga Sibiya

During unrest was disappointed 3 cars from me was told petrol is finished.

  • Isabel nobuhle Shabane

Due to shelter repairs by the garage, there is a delay for petrol service

  • Ayanda Ngcethe

it's easy to access Always busy especially during Festive and on Fridays

  • Shanne McMaster

Great service. Homely and has everything for the road. A must stop over

  • Sandie Soncini

I always love the stop here, no road trip would be complete without it.

  • Bertie Strydom

Dangerous for robberies car high jackings Not a very safe place to stop

  • Leslie Bruce

Also no problems. Straight in filled up and out on way back to Benoni.

  • Y.s Pillay

Beautiful place. Loved the flea markets. All African craft, hand made

  • Lethuxolo Mthembu

Always fill up here when I'm going to the Farm and my meal at Steers

  • Siyabonga Zulu

Very quick service with a smile. You can park there and grab a bite.

  • Sylvester Govindsamy

Awesome half way stop to chill and rest before the long drive South

  • gloriaM mabuyi

We use to pass that garage every monday they care with their custom

  • Bokkie Smit

The staff was very friendly and helpful! I enjoyed the experience!

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