Shell is a Gas station located at 14205 Trinity Blvd, Fort Worth, TX 76155. It has received 141 reviews with an average rating of 3.3 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of Shell: 14205 Trinity Blvd, Fort Worth, TX 76155
Shell has 3.3 stars from 141 reviews
Gas station
"What in the world are they doing here!? Staff is rude and they act incredibly idiotic"
"politely informed the lady at the register that the pinpad was malfunctioning"
"GO TO A DIFF GAS STATION The First time I went here I had to try 3 different pumps before one would take my credit card"
"I just left there"
"Bought a 3ft iPhone charging cable"
What in the world are they doing here!? Staff is rude and they act incredibly idiotic. Sometimes they just chat behind the counter and pretend you aren't there. Everytime I've payed for gas at the counter they mess it up. They've put my money on wrong pump and I've had to drive to another pump; They've put the wrong dollar amount on the right pump; They've taken my cash and not applied it to the pump at all making me have to come in and dispute the charge, acted like I'd never been there(thankfully I had my receipt!); They've charged my card, applied it to the pump and somehow cancelled it before I got to the pump; They've charged my card for my snacks and forgot to charge me for my gas making me have two seperate transactions... absolutely ridiculous. I've stopped paying at the counter and stopped coming here altogether. I'll take my business across the street.
politely informed the lady at the register that the pinpad was malfunctioning. her response “I’m aware” okay...... so... maybe bag off the pump? put out of service tape over the pin pad??? also... maybe just say “I’m sorry about that, we’re working to get it resolved” point being, she was unnecessarily rude and the convenience store is neglecting to mitigate the inconvenience. 04-13-2021 ~9:20am
GO TO A DIFF GAS STATION The First time I went here I had to try 3 different pumps before one would take my credit card. The second time I tried 2 different pumps and said screw it and left. The card reader on these machines are horrendous. I tried a Citi Credit and a Chase Credit… both scanner and insert wouldn’t recognize cards.
I just left there. As soon as I walked in the door the lady told me they were closed and couldn't serve me. Place was filthy and unorganized. Won't be back. I said I didn't see a closed sign posted. She said she didn't have to post a sign. Some guy was in there just hanging out. It's called EZ Mart now. Steer clear from this place
Bought a 3ft iPhone charging cable. The price on the shelf said $9.99. Go to the register and was charged $20... for a generic 3ft cable... lady at the register said she’s not responsible for the prices posted on their shelf... hope they don’t charge $20 for a snickers since the prices on the shelf are fictitious, apparently.
A older lady with Good attitude on her name tag would not buy any wine because I had my 15 year old son with me. She lied to me and said it was Texas law that he need to show id and told me to Google it. So I did and it said the complete opposite. She was very rude and threw my change in my hand.
Charged $30 for gas this morning, pump woulndt cut on and attendant DESMOND said he couldnt do anything about it. Now im out $30 for gas which i never got. And it was not credited back to my card. So i got off early am heading to a Lawyer. Sincw no one wants to help fix this problem.
Though frequently busy inside the store, the staff will generally get you in and out quickly; often they have three cashiers at one time. It's a well stocked store, though the high traffic results in the place not being as clean as it could be, especially the bathrooms.
Old white lady on September 9, 2021 at around 7:30pm, racially profiled me and my cousin as soon as we walked in , she followed us to the back when I was tryin to buy my uncle a drink , just watching us, didn’t let me buy the drinks for my uncle even tho I am 21
Reasonably priced gas with a large store. Has nice cashier lady, though there was a long line and her obvious bosses talking in their office 4 feet from her, but completely ignored the customers. If it wasn't for the awesome cashier I would probably not be back.
Less than one... the dirtiest. Poorly ran I have ever visited... Im afraid to drink the fountain drink because Pepsi taste like rootbeer and the Coke is running clear like water.. It actually looks like a hood spot! fully staffed but what are people doing
They either cannot or will not fix their pumps. Too often I don't get a receipt, and number one doesn't even have the button for you to press to get one (it appears bashed in and permanently depressed). It's been like that as long as I can remember.
Slowest pumps ever! I have to get the 93...it took 14 seconds to pump .1 gallons. In other words, if I filled my tank up all the way (16 gal), it would take approx 35 minutes!!....for a job that usually takes 3-5 minutes. Totally unacceptable.
Good selection of snacks/drinks. Store itself is dated. My only real complaint is that they don't have receipt paper at their pumps. You have to go inside in order to get one. Avoid if you just want gas/receipt.
The touchscreen on pump 10 is broken, and when I went inside cashier Mary took five minutes to ring up a bag of ice for the guy in front of me thank you for making me wait, and making me late.
Don’t expect to be in and out here… It took 8 mins on my lunch break to pump gas after I paid for it. Cashiers need to set the pump before people walk out expecting to pump their gas.
The clerk was on his cell phone(ear bud) handling personal business, while the customers stood there, waiting for him to check us out. SMH. Horrible customer service! 9-12-23 12:55pm
The store ATM charched my wife 16 time for 23.50 overdrafts are account almost 375 buck yall better fix this I'm not paying this if anyone used the ATM better check your bank …
When every other gas station was out of gas, this station was humming on all cylinders. I filled up my car and was back on the road in minutes.
Very nice staff...always on the ball...Jerry and all the ladies, Ziggy, Shedina are so kind..they make my morning every day
The pump is not right, I try with a 5 gallons bottle y fill up and the pump said was 6 1/2 gallons ,be careful
Employees are starting to get more rude. And the same pumps are always out. And their car wash never works.
Pumps always says Pump Stopped. This is like every other day. Quiet annoying. None of the Pumps work.
Didn't go inside, but they keep the outside very nice and didn't have a problem filling up my car
Station smelled like piss, howeverI give 5 stars for excellence in customer delivery. Well done.
La bombas de la gasolina suelen no funcionar y debes entrar a la tienda para pagar por la gas
I go here everyday for my morning coffee and snack before going to American Airlines to work
Convenient access to refuel rental car enroute to DFW. Just 3 miles from rental car return.
Nice place, cashiers are friendly, but there's some of them that are always in a bad mood.
Assistant Manager Kim cussing at customers, rude as can be!! Absolutely unacceptable!!
Pumps sucks, never work! And when they do, you have to go inside to get a receipt.
For car wash you have to go front desk buy the your car wash code start with 6$.
Pumps stopped. Station closed. Not even 10pm on a weekend. Turn off the lights.
Just popped in to get a couple drinks and cash in a scratch off lottery ticket.
Gas and a surprisingly large selection of wines and beer. Clean and well lit.
There is a very rude cashier, every time I see her I turn around and leave.
Had gas and diesel everything worked, quite dirty, but its a gas station.
I really like the service from the clerk. Very polite and professional
Ecellent customer service! Great coffee as always! Thank you!
Only place that had gas in the area after Hurricane Harvey.
The car wash is good, especially for a drive through one.
Extremely busy in the morning amid a busy intersection!
Convenient. Had a good experience checking out here.
Almost always busy but I always get a warm welcome!
Friendly staff smiling faces and quick check out
Everytime I come here only half the pumps work.
Bathrooms get cleaned about once a month here.
Good place. Stay away during rush hours.
THIS PLACE NEVER HAS GAS, so annoying.
I like to shop at this gas station
Getting gas! Not too expensive!
Filling up with no problem! !!
Good coffee and quality gas
Car Wash Permanently Closed
Easy highway on off access
The employees are friendly
Pumps are always broken.
Crowded but convenient
Great customer service
Convenient location
It's very crowded
Nasty bad service
A little run down
RUDE EMPLOYEES
Always crowded
Smooth service
7-eleven rocks
Quick and easy
Great prices
Muy caro.
Great gas
Good gas!
Love it
Gas!
Fine
Cool