Extremely rude, ignorant and racist staff members. Do not go give them your money if you're white, they really don't like you. Disgusting service won't be coming here again. Also saw a rat shoot between aisles a couple of weeks ago, when told about this the manager just laughed and said maybe he was hungry.

Thoroughly unhelpful staff member couldn’t care less that my daughter was stranded with tyre issue when she asked for assistance this morning. She parked near the air and water and he even used the tannoy system to try and prevent her ringing us to come out and help.

I just come in sometimes for snacks and the sort, and it's a nice place to go to for a quick bite. The burger outlet is closed now but the coffee station is still up which is nice. Inflation has raised prices, you can't blame them for that.

I was sending parcel using Hermes drop off service today morning. In the station I heard information from cashier that I am LUCKY that I will be served, because at this time they serving only people filling cars tanks. LUCKILY there was no

Worst service ever acusses you of not paying for fuel weather you hav had and paid or just called for a drink happened to 3 of my freinds and colleges avoid at all cost total ripoff arrogant and rude never ever have I had dealings or heard

I visited this petrol station on 6.04.20 at 8:15am. I am a radiographer working for the NHS went to get a Costa coffee and noticed the sign that said free Costa coffee for nhs staff. Upon approaching the till I was met my the rudest member

Diesel price on the forecourt sign was 1.129 per litre, V power Diesel price (not shown on the board) at the pump was 1.359. I always use Shell fuels and usually the price of V power is approx 10p a litre more on both diesel and petrol. I

Worst customer service from Night man Suliman. Rude, careless, no manners. Drivers need to come together and involve Yorkshire evening post or other media to investigate and make them famous. Suliman obviously needs a training how to

Called today to fill my wagon up , on my arrival to pay had trouble with the swipe card machine ( key fuels) was made to look a fool by the tall thin Asian cashier , stating to someone else behind the counter I was stupid and didn't

I was appalled at the petrol v-power price 137.9 a litre! that's 15p dearer than the cheapest one I've been to, v-power prices should be highlighted along with other fuels, pure greed, won't be going back there again, avoid!!

It's a petrol station one staff member you will know him very rude loud abrupt get my petrol shell reward back on road try and avoid if I can due to the person here asian always has something to say never anything nice

Filled up here a couple of times when desperate. I have to use 99 octane fuel in my cars in England (a highly modified GTR and a standard BMW M5) so I have a choice between rip off merchants shell V-power or

Extremely rude worker working the night of 26th Feb, never experienced such disgraceful customer service in the entirety of my life. How in the world such personnel are employed is beyond belief.

ARROGANT, IGNORANT, RUDE STAFF MEMBER ....AS IF...Wouldn't reset pump to zero.(I'm Not paying for what I haven't got) told me to go elsewhere.i spend more than £2500 per year at SHELL..SORRY DID

So rude and useless the Asian man on the reception on night time should be fired the mong! I phoned up asking about something if you spoke to me like that in person mate you’d have no job...

If I could I would have 0 stars. Staff are always in a bad mood, they don't smile and it seems that they are making a favor for you to be there. I won't come back there. Go to another one.

Very bad and impatient customer service, lady in front was having trouble paying by app and the man serving her started slamming his hand on the desk and sighing at her. Disgusting!!

What a transformation from a small shop to a amazing supermarket with fantastic forecourt and quality hot food and staff who are amazing. Great offers and cheap petrol.

Super rude impatient cashier… slamming around when I had a minor issue paying with my phone which took 30 seconds to resolve. Very aggressive would not recommend

I always come here to buy fuel. All the staff here are so friendly and helpful when I go in, great customer service. It's always really clean and tidy too.

Rude and racist staff members. Always have the same issues with them. We are not going again. They are not kind, helpful and have no people skills.

Won’t be going there again. I Felt like I was discriminated against by staff. Staff was shouting at me for no reason. They aren’t pleasant at all

Had an accident on site. Staff refused to telephone for an ambulance stating no credit on mobile phone. 999 is free also there was a land line.

Rude and arrogant staff ! They really do go the extra mile to be as physically awkward as they can for no reasoning what so ever !

Shell bruntciffe, Morley is a great store. Large, well stocked and pleasant. It also has a burger outlet inside and a large shop.

Less staff always. Price of diesel and petrol good. Can send Hermes parcel here , which is a good bonus when the post office is

Toilet for customers is out of order for last few years!!! it is ridiculous that manager treats that toilet as his private!!!

I will be seeing Javid in the morning... The day staff are excellent and I'm sorry this 1 star will effect them.

Clean petrol station with amazing takeaway inside called SIBU, serving poke bowls and Korean corn dogs!

Great customer service Excellent shop and forecourt facilities Can’t wait for Frankies express to open

Feels like this could be the most expensive shell garage around. It's okay. Hermes drop off is useful.

Staff doesn't allow me to use customer toilet.. even I'm regular customer.. .. not happy with service

Nice friendly service at this garage 4pm 9/3/20 guy was very helpful thank u

Regular customer. Very good staff Can't wait for frankies Express to open

Good staff very helpful with new pump with new spar shop big size …

Friendly staff Amazing services Cannot wait for frankies Express to open

5-6 pumps and easy access. Just watch the *bump/step* at the exit.

It's a keyfuels so cheap fuel but can be a bit busy at times

Great customer service great station staff always smiling

Great