Sherlock's Automotive Repair

152 reviews

6655 178 St NW #312, Edmonton, AB T5T 4J5, Canada

+17804814776

About

Sherlock's Automotive Repair is a Auto repair shop located at 6655 178 St NW #312, Edmonton, AB T5T 4J5, Canada. It has received 152 reviews with an average rating of 3.2 stars.

Photos

Hours

Monday7:30AM-5PM
Tuesday7:30AM-5PM
Wednesday7:30AM-5PM
Thursday7:30AM-5PM
FridayClosed
SaturdayClosed
Sunday7:30AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Sherlock's Automotive Repair: 6655 178 St NW #312, Edmonton, AB T5T 4J5, Canada

  • Sherlock's Automotive Repair has 3.2 stars from 152 reviews

  • Auto repair shop

  • "Great service"

    "Decent shop overall got my heater core repaired on my civic was told it was already there and just had to run the wire"

    "Good service and I'm very impressed with this company"

    "AMA approved doesn't mean a thing! They said my car needed over 3K worth of work"

    "I am looking for a new mechanic, as I have recently moved to the West End"

Reviews

  • Jaspaul Minhas

Great service. Went in with a slow leak from a nail puncture. They were kind and quickly took it in. I told them that I only had a spare hour to leave the car before I needed it back. I went and ran a few errands and by the time I was back it was already all fixed up. It's been a week and the tire has held up perfectly.

  • Brandyn Libby

Decent shop overall got my heater core repaired on my civic was told it was already there and just had to run the wire. Overall an honest shop tad bit pricey oil change but, you get what you oay for I would say go to this shop if you need anything done they most definetely will treat you well eith fair pricing.

  • Howard Dober

Good service and I'm very impressed with this company. I had a fuel pump installed and drove my truck to Ontario and the pump failed so I had a new one installed. I called derick and explained what had happened. And he was a stand up guy and reimbursed me for the pump . Now that's customer service. Thank you

  • David

AMA approved doesn't mean a thing! They said my car needed over 3K worth of work. Took it to another shop for 2nd opinion and they did all the same testing and it doesn't need anywhere near that!! Don't bring your vehicle here! They'll convince you that repairs need to be done when they don't!!!

  • Todd Dietrich

I am looking for a new mechanic, as I have recently moved to the West End. I always go off the reviews of the shop, unfortunately this one has negative reviews, mostly price gouging. This is the worst thing a mechanic can do, as most of us are not mechanically skilled. I will keep looking.

  • Michael R

I've been taking my cars to Sherlock's for years and they've always exceeded my expectations. In fact, I never buy a new car without them doing an inspection. Derek and Barry are honest, knowledgeable and always go out of their way to help. I'd recommend Sherlock's 100%!

  • Rhonda McDougall

I'm very happy with the service provided by Sherlock's! Willingness to answer questions I had ... no hesitation ... meant a lot. My first time here -- wonderful to have such an auto repair company in the neighbourhood. Staff -- very friendly. I like the dogs, too.

  • Alex D

As per the regulations in Alberta, retailers cannot legally deny services or product purchased with GC’s. they cannot place expiry on cards. This shop is scamming their customers under the guise of Covid. This is illegal and I will be reporting to the BBB.

  • Ben Pater

My wife brought her van in at 2:00 in the afternoon with a flat. She was on a tight timeline and Sherlock’s shop was full. They told her they could squeeze her in within 30 minutes. 20 minutes later she was on the road, repair done and bill

  • Jake Holm

Amazing service, they checked my brakes for me with me not knowing much about what’s specifically wrong with the brakes besides the pads. They didn’t try to scam and lie about some repairs I don’t actually need. They honoured their warranty

  • Amanda Moser

We have been going to Sherlock's for over 20 years (before it was even Sherlock's) Derek, Barry and Marilyn have always taken great care of our cars through the years. Derek even told us when it was time to get a new care. We appreciate the

  • the Canadian Bearded Redneck

No customer service here you tell them your issue they'll lye to to tell you that's not what's wrong but this is what's wrong..I know this cause I ran an in depth diagnostic after they told my sister to go to them to replace the tilt sensor

  • Shawn Johnson

When my vehicle broke down I was able to get it taken to Sherlock's no problem which was awesome. Sherlock's was highly recommended from a good friend but I have to admit that I was not impressed with the service that I recieved. My vehicle

  • Eric and Steph Roberge

Been here a few times and my most recent visit will be my last. Booked some work to be done, and we had a discount coupon that we told them about ahead of time. They told me to bring the coupon at the end and they will apply it to the bill,

  • Tom Thornton

My wife brought our Honda CRV in last week for an estimate for a tiking sound. About an hour later she was told that the engine oil was low and that was causing the tiking sound and that they had put in 3 litres of oil. I was very suprised

  • Luis Dominguez

Well I personally think everyone has either a good or bad experience with an automotive shop. I have been to many in my life, and I can honestly say that Canadian Tire is the worst. Expensive and challenging to deal with. I used to take my

  • Amber Wait

If you are looking for an auto shop that will lie to you and make up parts that need replacing just to get your money then this is the place. I've gone here twice, once for an oil change, where they told me the serpentine belt needed to be

  • Fawn

I'm not sure what visual challenges they have but when my daughter brought her car in after a collision, they said there was no body damage that they could see and based their estimate only on mechanical damages. After getting the car back

  • Bailey Yarwood

Fiancé took his car in here twice and they are just overpriced & rude staff. My fiancé called them a few times and would literally get hung up on. Car also now has engine light on which wasn’t on before and a bunch of services just popped

  • Melissa Wheeler

If I could give a review with zero or negative stars I would. AMA member and was the closest to where I live. My car had a dead battery, took it to Sherlock to see how much it would be. He got someone to diagnose it and told me it was the

  • Elena

Friend of mine went there for an estimate, they charged him to use a diagnostic tool to read engine codes. Go to jiffy lube and they do it for free. Also gave an estimate saying it'd be thousands to fix the car and we got a second opinion

  • Mariah Gustmann

So not impressed with this "shop" told me I needed new Rotors on my last visit. I had my mechanic take a look and turns out it was my break pads they were so worn down (past the squealer might I add) it was almost metal on metal! In which

  • Tracy Hatton

Thought I could trust this shop. My engine light has been on since I left the shop went for an oil change got new front tires and back brakes which maybe I needed.. Was told to return because my back tires needed replacing ASAP. Have had

  • Cassie Hamilton

The owner of this place should not be running a business that apparently takes pride on good service. Went on a tangent justifying his prices due to great service and warranty, raising his voice because I had gotten an inspection done by

  • Joel

I spent $60 on a coupon book from a sales associate hired by Sherlock's to sell oil changes. In the center of the book it said "NO EXPIRY DATE" in large bold letters. At the time of purchase I called Sherlock's to verify this coupon was

  • Leo Manchik

Excellent service, and more... Derek from Sherlock's took my 2009 BMW in for some much needed repairs. All the parts were replaced on a timely manner and priced very fair. We had a bit of a hiccup where the part installed simply died...

  • Jordan Kelly

Derek the owner is an arrogant crook. Few weeks ago wanted to charge me $1000 for a new alternator and battery and that was after he held my car for over 24 hours and wanted to charge me a big inspection fee.. I took my car in somewhere

  • Brent Fox

We have been using Sherlocks Auto Repair at 6655-178 st in Edmonton for the past few years. They had a promo card out which included three oil changes as well as other included services and discounts on other auto repairs including tire

  • Ryan King

Awful awful review. Purchased a oil change package from a door to door salesmen and during my second oil change the vacuum tube on my super charger was damaged. The worst part was actually how they didn't mention what damage occurred or

  • enki eridu

This was the absolute worst automotive shop I have ever been to. I was originally quoted for around $1100 to replace a ripped timing belt to get my car going. Later, I was told that it would take another $2000 to get my vehicle running!

  • Austin Novodvorsky

Scammers. Came in with a list of what needed to be done. One of the things on the list was a new battery. Car model at the time didn't have an easily accessible battery, so I asked them to change it. Was charged for a new battery. Fast

  • Ryan Myles

Absolutely would not recommend. Brought in for an oil change and air filter change, truck came back with the check engine light on. They said it wasn't their responsibility. Personally, I feel that if I give them a vehicle and it does

  • Ken Wilson

We had our vehicle stolen and resulted in me purchasing an older truck a 2002. I brought it to Sherlock's for a required insurance inspection and they were right on with their assessment and costs. I am a red seal H.D.Mechanic and not

  • Jason Woods

Horrible place to take your vehicle, was told my hub bearings and cv shafts and axle needed to be done..was told they would do both sides. (Front of my truck) they charged me $3100 and only fixed the passenger side while they left the

  • Rudy K

Very disappointed. Would not recommend. I brought my vehicle here for work on exhaust pipe (probably about $400 of work total). Someone from the place called me around lunch to say my SUV was ready for pick up, but since it was still

  • Dorothy Vo

Bought a voucher for oil changes to be done here. The first time I brought my SUV in the fall for an oil change, they gave me a list of 9 things that should be done to my car, but was not serious to do right away. I politely declined

  • JD 3

Little pricey, but the staff is genuine and I've always had solid service when going there. They quoted me a timeline which was much earlier than expected which was appreciated. Definitely going back, trustworthy place in my opinion.

  • Jacob ferg

Needed an alignment and they were able to squeeze me in the next day early in the morning. They also added in a mini inspection of my front end free of charge. I’d recommend these guys! They do solid work, got my car within spec.

  • Yan Shapiro

Derrick and his team have always treated me very well. Competitive pricing an proper estimates are key to a successful shop and they are great in both of those categories! Will always trust sherlocks auto for my car care needs.

  • steve wesch

Brought my vehicle in for scheduled maintenance. Derek was able to bring me in very quickly to get the work done. Outstanding service, trust worthy and high quality work. I’ll only be using Sherlock’s for any future work.

  • gottspeed

Standard shop rates, quality service, fast turn-around. There is a reason their shop is always packed yet you still get your vehicle back in a jiff. You can do a hell of a lot worse for a mechanic. Recommended.

  • Tarik S

Thanks guys for getting us in so fast to fix the tire leak. Super customer service and very reasonable cost. Will definitely use Sherlock’s as my go to repair shop. Definitely highly recommended!

  • Dylan V

While on holiday, had an unrepairable flat. Tires had 20 000km of use so purchased two tires instead of one. One of the new tires appeared to have been defective (hole on the inside of the

  • Mars

I called AMA for my fiancè when his vehicle broke down a few months ago and he towed his vehicle here. He already knew the problem and told the owner that the problem was the starter.

  • Ali Al-Adra

They did an out of province inspection and replaced my brakes on my charger, paid over 1,200$ Went back the first time cause all the tires were loose, they did not torque the

  • Myfake1

Terrible service. Not sure if they know what they are doing. Nothing was fixed after what they said what was wrong. Just took my money and I still have an issue.

  • Judy Lefebvre

I take my car to Sherlocks automotive for all my cars maintenance & repairs. Great service & great prices..thank you, Sherlocks Automotive …

  • Amanda Konnik

I bought a $60 coupon from a kid selling door to door, which gave me 3 oil changes. Not bad considering what I have been paying at Great West Chrysler.

  • Emaky

The receptionist is a kind man so I give this place a 2 star rating. If it wasn't for him, it'd be 1 star.

  • Kyle K

After reading the other reviews on here, I feel compelled to share my experiences as well.

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