Been 1st time here. Did not get vibes of Shisha Cafe I usually visit. Service was not quick and prompt. No one came to check if we were enjoying our stay. You have to get up from your place to get a drink from the counter. Again, no one will come to ask you for any repeat drinks. Very small and congested leg room where instead of relaxing we have to keep on checking our stretch of leg as our table for having loads of empty can which was never cleaned until we left. Shisha flavour was only for a couple of minutes after that only smoke. We want to order a new one but we were not happy to get next. Ambience, furniture not much appealing. Didn't feel like taking any pictures. But it's a good place to hang out with friends. we stayed there for almost 3 hours but enjoyed our stay
Meal type
Other
Price per person
£50–60
Service: 2
Atmosphere: 3
Parking space
Difficult to find parking
Parking options
Parking is unavailable

Haven't been in a very long time, 6 of us ordered a shisha each and mocktails. Unfortunately we were hugely disappointed. 1. The shishas were harsh and choked most of us out, had to place the coals on the edges to avoid burning the flavour and causing harshness. When they weren't harsh they tasted really good. I ordered Lychee and gummy bears. Other shishas were the same. 2. The mocktail contained mostly ice!! Observing how it was made literally contained 100ml of drink, 7up in my case as I ordered the classic Mojito. 3 full sips and you're left wondering what happened to your drink because its finished before you know it. Not good for a £4 drink. Maximising profits gone too far. Again tasted nice just nowhere near enough. 3. Service was excellent, greeted with a smile, polite staff, regular coal changes, good atmosphere music wasn't too loud so we could hear each other. 5 service but point 1 and 2 made me rate it 2 stars only.

A great place to hang out with friends and family. It is in a nice peaceful location so it is easy to get to and find parking. There is never a real wait to get seating. The coffee, snacks and desserts are good but it would be better if they could serve hot food. Docking a star due to being asked to buy 2 shisha's when there were 4 of us, even though we were buying food and drinks and it wasn't very busy. We're not big smokers so it didn't make sense, but it only happened once.
Service
Dine in
Meal type
Other
Price per person
£10–20
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Coffee Flavours
Parking space
Plenty of parking
Parking options
Free parking lot, Paid parking lot
Parking
Parking nearby streets, as well as a car park opposite side of the road to the entrance. Depending on times, you have to pay.

Shisha Cafe is decent. Flavour range is good. However, the quality has varied over the years. Sometimes good, sometimes poor. Overall my experiences have been more towards the positive end of the spectrum (although I have not been since 2016 so cannot comment on its more recent performance). Edit (30/03/2019): decor has improved and service is decent. Overall a more improved experience.

I love shisha cafe. The dessert is great, the staff are amazing and the shisha is always made right!!! Lovely staff including Danish and Polina. Danish always making sure shisha is not harsh and flavour is nice, constantly checking up on us. Polina makes the best Nutella and strawberry pancakes. Always nice to me and mates and always greeting us and making us feel comfortable.

Just had a business meeting at this place and it was best services and nice atmosphere , the shisha was very good will definitely visit again..cafe with friendly staff and clean. An amazing place to go to and take friends and family to the Shisha cafe for a nice time. Prices are very good and competitive !! 5 stars without any doubt !!

Cafe is really nice been a regular here for over an year Smoke is really good Variety of desserts and drinks to choose from Aminah is always nice to customers Danish is very friendly Great customer service and always looked after Definitely recommend to go shisha cafe

Me and my partner frequent Shisha cafe and keep coming back to this brilliant place. The staff and owners are great and they make you feel really welcome.. The decor is a very cosy morrocan style with heaters to keep you warm whilst you’re there. 10/10

3 stars only because I like how they are very organised,friendly and welcoming but I had some nachos (I think they were tortillas)and tuna sandwich and mint tea so after that I went home with stomach pain:(.I can think that the food wasn't fresh.

Awesome place, really different to other shisha cafes, has better vibes than others to my opinion, good smoke, desserts are on point, the milkshakes, coffee and tea have different types. Custer service is amazing you don't have to wait for

Excellent service Great staff really helpful and welcoming
Service
Dine in
Meal type
Lunch
Price per person
£10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Coffee Flavours

Amazing place has a great variety of tea's, milkshakes and loads of desserts. The shisha selcetion is amazing they can mix any flavor you want and also fond a flavor to meet your needs. Highly recommend this place to anyone who comes .

Really lovely place. Fab decor. Friendly attentive staff. Lamb we had was to die for best ever. Highly recommended.
Service
Dine in
Meal type
Dinner
Price per person
£10–20

Been a regular here for some years now and wouldn't go anywhere else. Great shisha and great atmosphere. The opening of the Turkish restaurant downstairs has just added to the experience.

Great service from the staff, especially Danish he's the man sorts it out nicely. Great desserts paulina makes a great mocktail passion fruit mojito is the one 10/10

Very nice setting, environment, no loud music and had the sports on which I like. Desserts were good and sofas were spaced out well. Service was good too.

Best Shisha place in Leicester.. Chilled vibes!! Good customer service by Dan & Paulina.. Paulina has good smile & good taste for shisha flavours.. …

Shisha's is moderate. Used to be very good with hospitality, however their customer service has gone downhill past few months to a year which is a shame.

Been coming here for years! The best service delicious desserts! Shishaa is great and one of the best in Leicester, amazing atmosphere and fab staff!

I saw happiness to help in eyes of persona. Not many places you can meet it. In my shop too... i had same politic at Route 66 Tattoo Studio.

Great place to chill, Shishas are on point, Danish is great with customer service, always making sure smoke is flowing smoothly …

Pleasantly surprised by the atmosphere and helpdul staff since this was our first visit to a shisa cafe . Coffee was amazing!!!

I visited this place today and the place is amazing. The environment was great. The customer service was absolutely fantastic.

Excellent customer service and staff are really polite especially afreen. Shisha's taste and the atmosphere is amazing.

Best shisha cafe in Leicester, always look after customers. Brilliant atmosphere, Best place to chill with mates.

Flavour ran out in seconds. And tasted of ash. The guy couldn't be bothered to even make another. Useless shisha.

Worst place in leicester by far... staff couldnt care less.. shishas all taste the same service is bad

Decent atmosphere & the smoke was pretty good. Plus they play music in the background which is a plus.

I really enjoy coming here! It’s really relaxed and I wouldn’t consider going anywhere else.

Excellent service and shisha always! Especially from dinesh whose always looked after us

Bad service. Bad shisha. Make you pay for another shisha if the current one isn't nice.

Perfect sheesha ,amazing customer service and humble gesture …

Great place to visit with friends. Lovely environment and good customer service.

Cosy atmosphere, with friendly and helpful staff (great food and beverages also)

A perfect place to relax with friends. Spacious room, TV and very good prices.

Lovely owners, always a good visit! Relaxed, good music and a great atmosphere

Music was too loud and not exactly appealing although Shisha flavour was good

Our local sheesha cafe. Great flavours and good service. Definately recommend

Never been here but people I know they say it is very good place for hangout

Nice chilled out shisha place good service, milkshakes and shisha is bang on

Cozy place. Time well spent. Friendly staff. Good suggestions

Great customer service on point respectful great flavours

Shisha has always been poor here. Coal changes take ages.

They should have tap water! You can't say no to water.

Nice place friendly staff. Been going here for years.

Best shisha I've ever been to, service is amazing

Best shisha in leicester Great customer service

Well good place for shisha. Open till late.

Could do better

Love pvc