Shoppers Drug Mart

35 reviews

298 Dalhousie St, Ottawa, ON K1N 7E7, Canada

stores.shoppersdrugmart.ca

+16132411871

About

Shoppers Drug Mart is a Pharmacy located at 298 Dalhousie St, Ottawa, ON K1N 7E7, Canada. It has received 35 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday8:30AM-6PM
Tuesday8:30AM-6PM
Wednesday8:30AM-6PM
Thursday9AM-5PM
FridayClosed
Saturday8:30AM-6PM
Sunday8:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Shoppers Drug Mart: 298 Dalhousie St, Ottawa, ON K1N 7E7, Canada

  • Shoppers Drug Mart has 3.7 stars from 35 reviews

  • Pharmacy

  • "Went there to refill my prescription only to be told that it was last time I could get it refilled due to the reason of being on it and having it cancelled on me as well as being told that there’s other people that need it more then me when she doesn’t know the whole story on why I’m on it"

    "By far the worst shoppers drug mart I've been to"

    "Was appalled by Pharmacist’s behaviour! Limit racist! No manners whatsoever"

    "The pharmacist at this Shoppers Drug Mart has no bedside manner whatsoever"

    "I went there a few months ago beacause I had a recuring stomach pains for months and the doctors could not figure out what was wrong with me"

Reviews

  • hannah lee

Went there to refill my prescription only to be told that it was last time I could get it refilled due to the reason of being on it and having it cancelled on me as well as being told that there’s other people that need it more then me when she doesn’t know the whole story on why I’m on it. The older lady pharmacist Karen (that’s her name) kept talking over me when I tried to ask questions about said prescription and when she continued to do so I just gave up on trying to ask and left. She talked extremely aloud asking why I’m on said medication in front of 4 or five people making it an over all uncomfortable experience as I don’t think the reasoning should be yelled out to a crowd. Will NOT be going back to this shoppers never had such a horrible experience.

  • Kadeem Arsenio

By far the worst shoppers drug mart I've been to. Never have I had so many issues using my insurance until I switched to this location. Wife once spent about two hours sorting the situation out in person.... next order.... issue is there again (as if no effort was made) and its our problem to spend time sorting things out with them. For example, leaving leading zeros off insurance information and lessons learned not being communicated or solutions saved. ONLY AN ISSUE AT THIS LOCATION. Please note, I have been patent in this deficiency and have been working with this location for about 2 years - no improvement.

  • Ashweena K.RUMAJOGEE

Was appalled by Pharmacist’s behaviour! Limit racist! No manners whatsoever. This has become my go to shoppers since I don’t live very far but as from today I will never ever step inside. Went in at 17.30 to have flu shots done and he refused to do it, saying he’s closing at 18.00 and that it takes 15 minutes. So I said that I called before coming but he just didn’t care! He said come back tomorrow I can’t do them now, simply! Worst is he was sitting down doing nothing and there not even 1 customer there! Extremely rude person!!!

  • Victoria Begin

The pharmacist at this Shoppers Drug Mart has no bedside manner whatsoever. I called with a question I was obviously anxious about and she took every opportunity to criticize me and use scary, dramatic words and explanations. She does not know how to calm people down. I later spoke to another pharmacist who was reassuring and kind and I felt better in minutes.

  • Mélissa Rulibikiye

I went there a few months ago beacause I had a recuring stomach pains for months and the doctors could not figure out what was wrong with me. I went to see Nandita and she helped me the most. She gave me supplements and oils that minimised the pain in my stomach and I feel way better mentally. My energy came back to me. I will always be greatful to her.

  • Leo Denis

Grand Merci à Francine, vraiment incroyable avec son assistance et l'information qu'elle bénévole à donner... Also the associate /with a head scarf: What an Amazing pharmacy where associates care increase the benefits of prescribed remedies given with lots of love in open hearts & hands; please keep the good work , spread more love in the market area...

  • Matt

Karen is unacceptably rude for no reason and was not helpful in anyway. Not sure if she hates her job but based on her service I will never come back here. Unacceptable. I'll walk the extra distance to go elsewhere. I've been a regular here and have had great service from everyone else except Karen. Go figure with that name.

  • Sara Canadian

Excellent service and customer care. I got both of my shots here and the pharmacy staff were incredibly professional, kind and very efficient. Thanks to each and everyone of the staff for taking care of my family with such high level service, care, respect and compassion.

  • Robyn Justine

The pharmacist went out of their way to give me a call and check and see if I had any questions or concerns about a medication. This was without requesting a call! They are also a compounding pharmacy that was able to mix a prescription for me, much appreciated!

  • Bobby SHARKS

Great selection of shampoos conditioner snacks. Or get your prescription filled. Check your blood pressure or buy a seasonal item like Easter chocolates or buy hair dye. Maybe use the photo machine to print off the thousands of pictures on your cell phone

  • Sara Anne Mailhot

Karen is the best pharmacist and stellar at giving shots, the most painless I've ever gotten. Feels like how pharmacies used to be before all the franchises appeared. Charles is super kind and patient, always smiling behind his mask. Best location ever.

  • Alex Treslove

Amazing staff. Super friendly and accomodating, I went during the early morning and they rushed to unlock the door for me, helped me as fast as they could and we're bright and welcoming despite the early hour. I could not recommend this location more

  • Edgar Niederhauser

The pharmacists are phenomenal. They bend over backwards to ensure that the meds are correct and dispensed with expediency. They always have a smile on their faces and remember my name. I would recommend with 10 stars.

  • Al

Smallest Shoppers I’ve ever visited. Doesn’t have much other than pharmaceutical product, beauty and cosmetic things. Nice location on Dalhousie. The lady at the cash was very pleasant and bilingual.

  • Leah Boyd

I'm going to have to take a day off work to get my prescription because you are constantly closed. I haven't been able to get it filled for over a week.

  • Anthony Maingot

I have never meet a more helpful pharmacist. She went above and beyond to help me sort out an alternative to an antibiotic that was unavailable.

  • Victor Banerjee

Does not do passport photos even though website says it does. Waited outside till it opened to to learn the website lied and I wasted my time.

  • shaila rodrigues

Thank you Nandita for your objective and wise guidance. Shoppers is lucky to have you (and so am I!) Thanks very much.

  • Everliza Jones

I find it odd that a Shoppers Drug Mart is not open every day of the week. Especially in the market. Very annoying.

  • Marc's Yoga and More

Quaint cozy historical store owned by shopper's drug mart. Extremely friendly staff and fast service!

  • Alara Ozden

great pharmacist! really helped me with my scraped knees. he was very nice!

  • Brenda Leitch

Great service at this location. The pharmacists are wonderful!

  • Austin Robinson

Staff is really nice but there's always problems.

  • Moe Rahman

Smallest shoppers drug mart I ever seen.

  • B M

Best customer service .

  • David Savides

Classy shoppers.

  • Teresa Rogers

Awsome staff...

  • Aileen Evans
  • Xi Vahn
  • Redouane BOUTRABA
  • Zorba 11
  • Lauren Harris
  • Sara Whalley
  • X Zen
  • tiziri

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