The first bad review I've ever been bothered to write... Got the living social deal for 3 IPL facials which I was very excited about because I never spend money on myself like this. It took me 3 weeks to get an appointment (which is understandable because I work 2 jobs and go to school so I have limited flexibility) and when I finally show up for my appointment I had trouble connecting to the app to bring up my voucher. From the minuet I walked in, the lady at the front desk and the aesthetician who was also sitting at the front desk were kind of cold and not welcoming at all. While having trouble connecting to the app, I feel there were multiple ways they could have helped out in that situation but yet they offered no help at all, instead they got an attitude and told me if I couldn't bring up the voucher I would have to re-schedule or pay for the facial. I have a new phone with t-mobile and 4G service so I don't usually have a problem but of course there are areas with poor coverage. After 15 min of trying I was finally able to connect and the aesthetician took me back. With a cold, dead, obviously irritated tone she told me that "because I was late" she could not do the full treatment so I would not be seeing the usual results. I understand that there was a problem and now we are short on time, but why am I to be penalized for that? It's not my fault (nor was it theirs) there was a poor web connection. If they were that pressed on time, they could have 1) let me use one of their computers for 30 freaking seconds then the whole situation would have been resolved or 2) take my card info and if I didn't bring a voucher in or have it pulled up by the end of the day then they could have run my card. There are even more ways the could have practiced GOOD CUSTOMER SERVICE SKILLS but did not. I have spent quite a few years working in a receptionist setting very similar and there is no way I would have been able to keep a job being as unhelpful and unmannerly as they were. Never going back. Why would trust someone like that with my face?! Living Social on the other hand was wonderful and refunded the money spent on the deal so I don't have to make the uncomfortable trek back there. Thank god!!

I had the best experience here! I really wish I could remember names because the front desk lady was super polite. My appointment was at 9 am. I got there a few minutes before they even opened (they open at 9) and I had to use the bathroom. She let me in with no hesitation, and was super nice as she checked me in. I waited no more than 5 minutes to be seen. The inside of this place is super cute I would like to add. Anyways, the NP that I was being seen by was amazing. I told her what I wanted and she gave me a few options but at no time tried to upsell me, and told me to go with the initial amount of units I was interested in to see how I liked it, as I could always get more later on. She talked me through where the needle would be injected and why. Honestly just an all around enjoyable experience. I had no bruising or swelling either which I am very happy about.

Update to last review: No more issues with scheduling. Great improvement. Thank you! After having troubles with scheduling and posting review below I was called by scheduler and they found a spot earlier for me. I changed the review. I feel like there is a space for improvement regarding scheduling. Scheduling is a nightmare. First I had to wait 4 months to even start the treatment and now while trying to reschedule appointment due to work schedule (I work in a hospital and it is hard to schedule appointments a month or two ahead) I was told I had to wait another 4 weeks for first available appointment… my treatment should be every 4 weeks (not 8 weeks). If you take money for treatment you should be able to accommodate your clients appointment in a timely manner. Very disappointed!

I had a good experience with Dee at Silicon Valley last Saturday when I was there, at first I was hesitate since it was my first time with her, very nice person, very gentle and skillful she explained to me what needed to be done and what I don't need, I was very happy at the result. The staff there was really helpful especially Becky she's always try to help you to get the best saving when there's a promotion going on, I would go back to Silicon Valley Medical Spa and would not go anywhere else.

The woman who worked with me, listened to my concerns and had a very detailed discussion with me about what I did and did not want. I felt like she really had my best interests at heart. Other places I have gone to have tried to change my mind or do more than what I wanted and I ended up very, very unhappy. She did exactly as I asked and I walked out of there so pleased with my results I will absolutely recommend this Med Spa to all of my friends and I will be back again myself.

I have been going to Silicon Valley Medical Spa for years. The environment is soothing and of high cleanliness quality. Personnel are friendly, knowledgeable and professional. I could be bias,but l like Luba who is technically superb in her job. She is so knowledgeable in her field that she answered all my concerns and questions. The usage of advanced technology, especially dermapen and PDO allows youthfulness maintenance an attainable goal.

Extremely happy with the experience and treatment from the Spa! The facility is beautiful and the staff is extremely knowledgeable. The ladies are all so welcoming and sweet! Extremely reasonable pricing. I will continue to visit them regularly, quite honestly so should everyone else! You won't be disappointed! Thank you Silicon Valley Med Spa for keeping me beautiful! You've truly made me feel and look so revived and beautiful!

I had lip fillers and the product migrated, my nurse, very gently, pointed this out to me and offered to provide an injection to fix it! My lips are still healing from the fillers but they look defined and I’ve never been more satisfied! There’s a point accumulation program which allows us to use points towards purchases, Spa credits. I travel 2 hours for these services, Silicon Valley Aesthetics are number one!

I had dermal fillers by Dounia- After baby #3 I felt a little off and had been desperately trying lose the last lbs of pregnancy weight but I also lost a lot of volume in my face - I was in need of rejuvenation. Dounia made some fantastic suggestions. She is like an artist knowing just where to inject product to give you a flawless youthful appearance without looking altered or "fake". So happy!

so funny i actually went to the wrong location (which was closed that day) and was so upset at first so i called this location and i was supposed to be there instead!! so they’re receptionist assured me i can still come and i was so relieved. they have the cutest set up and the kindest staff and i really love the nurse who did my injections. i can’t wait to go back for another round!

Raquel was very knowledgeable and gentle with the procedure. She explained the entire process before starting and then talked to me about exactly what she was doing throughout the process. I had minimal bruising from the procedure which subside the very next day although she told me that it might last for a week. So far I am very happy with the results of the procedure.

I have been visiting this spa for a few years. Silicon Valley Aesthetics has made each of my visits a great experience. The staff has always been courteous and efficient. Every time I walk in their doors I am greeted with a smile. The services I recieve are exactly what I have asked for and the nurses are neat, friendly, and aseptically conscientious.

-5☆. Worst "med spa" experience ever! Treated wrong area. Charged me twice and did not apologize and refused to do a refund.DONT WASTE YOUR MONEY HERE! Go to The Orian office in Beverly Hills in stead. Staff are under & poorly trained and not sure if they are certified. Management is unprofessional and rude. Caused me a major stressful situation.

I own Vena Renee Spa Salon & Glam Vault boutique in Los Gatos, and as a hairdresser and anti-aging skincare specialist, I highly recommend and always refer my clients to Silicon Valley Medical Spa. As a client myself, i can not express how professional and pleasant everyone is that I come in contact with at the spa and I love the results. XOXO VR

SVA is a dream come true for me! The staff at EVERY OFFICE is EXCEPTIONALLY FRIENDLY AND PROFESSIONAL. The services I receive always leave me feeling and looking rejuvenated, reinvigorated, and motivated. I've been a client for several years now and I have never been disappointed. Thank you SVA for helping me age as gracefully as possible. <3

First time getting Botox , the establishment is clean and the staff is super friendly and professional. Raquel was amazing I had a million questions and she was very patient and informative. Initially I was nervous but she made me feel very comfortable every step of the way. Definitely recommend this place and will be coming back. - Silvia S

Dee is the best! The level of service is top notch and the space is clean and stylish. Getting back to Dee she is professional, friendly and is so knowledgable about laser hair removal. I am blown away by the results and I am only on my 3rd visit! You are greeted warmly when you arrive and then leave confident. I would not go anywhere else.

I went there for a kybella treatment ! And omg It hurts so bad !! I don’t know if I’d do it again , I got a good deal for 2 vials though The staff is super nice always trying to make me feel better , I loved them all I’m gonna go back for another treatment in 6 weeks I am still waiting to see the results and I’m excited !!

Making the decision to get Botox injections was a struggle for me, once I began going to Silicon Valley Aesthetics, I had no doubt that I’d made a great decision!! The staff is friendly and welcoming, not to mention reliable, priceless. I now return regularly and I would most definitely recommend Silicon Valley Aesthetics.

I love Silicon Valley Med Spa! I wouldn’t go anywhere else. Becky, Sasha, Maria and the entire staff of nurses alway take care of me and make me feel very comfortable throughout my treatments. I’ve been going here for 3 years and plan to stay a loyal client. Thank you to everyone for always being the best!

The worst costumer service I have ever experienced!!! Place is very messy and its run by unprofessional management. This lady should be cleaning floors there, not dealing with clients. She was so rude!! Don't go there even if they will try to lure you with a great deal ..

Manager was awesome She talked with me about the best way to earn my points with the Botox and how to get the best out of my money I really appreciate that the second lady I saw was name Luba and she was amazing my Botox has never looked better I will definitely be back

From the customer service to the knowledgeable staff, I feel comfortable and in good hands. I have been coming here for a few years and i love my results. They are up to speed on the new techniques and never hard sell. I would highly recommend to all family and friends.

My experience visiting Silicon Valley Medical Spa was very positive. The women at the front office were friendly, professional and personable. The doctor who I had the appointment with was professional and very easy to talk too. Beautiful staff and beautiful facility.

The staff is friendly and knowledgeable. I had a threading procedure a few days ago so the results are yet to show, but the process was as smooth as it could be and I got lots of information before and after. I will definitely continue to be a customer.

I had a very good experience at Silicon Valley Medical Spa. The front desk greeted me immediately and was very friendly and helpful. The procedure was quick and a nice experience overall. Dee was also very nice and helpful. I will be going back.

I have come here twice for PDO thread lift in the lower area of my face and jawline. Both times, I have been very happy with the result. The aestheticians really listen and look for ways to get the best result. I recommend them very highly.

This is my first time here. I love the experience. I tried the laser hair removal. The staff are friendly. The price point was very very affordable- maybe because they have an offer running around, but I haven’t been able to find a place

I had my first experience at SVMS and I gotta say, it was excellent! Eden was my injector and she so gentle and nice. The ladies at the front desk were so friendly and welcoming. I will definitely be coming back! Thank you!

The facility is modern and clean. Bedside manner was amazing and treatment was well explained and executed properly. They run amazing promos, so be sure to sign up for the mailers. Highly recommend, you wont be disapointed.

I have been going to silicone valley for several years. They are very friendly and professionals. The place is very clean. They provide a very good customer service. Their Nurses are very skillful and provide the best care.

I got Botox and lip filler and had the best experience. Very attentive and friendly staff. They listened to exactly what I wanted and dealt with my concerns. I am very pleased with the results and would highly recommend.

I have been coming here for years and always get excellent service. The woman at the front desk is so helpful and I enjoy seei g her when there. Very happy with my services and the gal that performs it highly recommend

This business is in a great location and I was there on an event by invite. I loved the the experience and my technicians were very helpful to what I went there for. I hope to go back for follow ups and more services.

I was seen by Jenn for my laser hair removal & it was great she was super sweet & helpful made my experience very pleasant for it being “LAZER HAIR REMOVAL” :) Definitely going back to her .. she’s the BEST

Loved the service! I didn’t have to wait when I arrived to my scheduled appointment! They took me in right away! The nurse gave me exactly what I wanted and gave me the exact product I wanted in my lips.

My experience was great. I’ve been there a few times before. This time Raquel was awesome! Hardly felt the needle and no bruising! Thank you Raquel! I’ll be asking for you next time! …

Im so glad my mom recommended this clinic (Blossomhill ). The front desk girls are really nice and sweet. Raquel is amazing, explains and gives you her input on which procedure will be best for you.

Luba is a great clinician for IPL and Botox. She is thorough and takes her time with you. These are the only services I have had at Blossom Hill location but will consider other procedures.

Every single office is locked in the day time, there's no front office where you can go inside to schedule appointments. This place is dead. No one answering the phone. Etc,etc....

I had a great experience at Silicon Valley Aesthetics. The space was nice and and clean and the staff was knowledgable and very professional. And best of all, my skin looks great!

Dee is phenomenal and the place is very comfortable and well appointed. I feel like I'm getting the best care and advice for looking beautiful. I highly recommended this place!

Great staff, knowledgeable, and wonderful service. I feel like a new person. The staff really care about the quality service and their clients. I highly recommend this place.

I’ve always had a great experience. The nurses are so skilled and the staff is super nice. You get what you pay for and this place is well worth it all. Highly recommended!

This place is awesome and I highly recommend! They have a very friendly and highly skilled staff that will make you look and feel amazing! And their specials can't be beat!

Professional and courteous are the top 2 words that define SVMS. I've done laser, ultherapy, & and derma pen and the results have been fabulous. I highly recommend them.

I love the staff: they are very friendly and knowledgeable. the setting is classy and location is perfect for me. This is my go to place and I'd recommend to a friend.

used to go somewhere else for years for my botox, until my mom introduced me to SVA and I canny be happier!!! the entire staff is so great, professional and very nice!

Exelent service job ,I didn't give the last because I am leaving it when you're finished your job, friendly environment thank you , blessings for you succeed. …

I have been going to the Blossom Hill location for several years. where I have used different Nurses. Theyhave all been good. Staff is very friendly and helpful.

Great experience. They were professional, friendly and knowledgeable in my procedure. They made me feel very comfortable. I will be going back in the future.

Staff was friendly, professional and courteous. The explained the procedure throughly and answered all my questions. I recommend this establishment. …

Best place ever. I have been going to them for years and honestly Its been perfect. The staff is so great and warm. couldn't ask for anything better.

Great service, professional staff, very good results and prices are affordable.Plan to have long relationship with SVMS results look very natural.

Very professional and efficient staff working in a fast paced environment. I'm thankful for the best care and attention I received from everyone.

Had a great experience! Beautiful blossom hill location. Great staff as well! Raquel is sweet & understands your desires, highly recommend!

My 3rd visit here and everything was awesome! The ladies are so nice and knowledgeable and I will continue to come here! Highly recommend

Fast and very little pain. Would be five stars if they had infrastructure for text appointment reminders and/or Google calendar stuff

Wonderful experience every time I see Raquel for IPL treatment. She is kind, caring, sweet and makes this old slug look presentable!

I appreciate the all the recommendations I've received these last few years to achieve the results I want. Great service and prices.

Professional and good communication. Uva listens to you and you don't feel rushed. Clean and taking all precautions with COVID-19.

Great Service and staff. The technician was on time which is nice. Everyone was very professional and answered all my questions.

Great service, great discounts. My Lyuba is a wonderful master, I am very pleased with the procedure for laser hair sting.

The girl was very nice and sweet and was very professional and extremely good. Her name is Eva. I highly recommend her.

Pleasant ambiance, professional, well-trained and friendly staff, reasonable pricing. Always on time. Highly recommend.

I am always happy with my results. They're friendly it's easy to get an appointment. I've never walked out disappointed

I had great experience here. Luba is amazing and is very attentive to your problems and she dolls you up very nicely.

Been using Luba for years. It’s like home to me. Nice office, professional. The pixel laser for face is amazing.

No wait, great service, great value, no bruising...we'll see how the results are as it will take a week or so...

A very good experience. Everything was very tidy and the receptionist Maria was a great, very friendly person.

Excellent service. Polite from door to treatment room. Excellent clinical skills. Very pleased with results!

The staff here is so kind! Love the ladies! They do an amazing job I am always pleased with my results :)

I love the staff here. They have always been friendly and helpful and all my treatments have worked.

Like always had a great service, always get my question answered and I am happy with the results

I Love Silicon Valley Medical Spa!!! The services they offer are top notch and staff is amazing!

If you need old ink removed this is the place to go. Staff is cool and calm. Results are nice.

I love the place, clean and very professional personal. It was great and the prices are good.

I will be calling them at end of month for a couple procedures - I had a great consultation !

Always on time and very professional. I'm always happy with the results, great medical spa.

The staff is super friendly and the service is excellent. Definitely coming back for more.

Fantastic results and a warm & friendly staff. I would recommend Luba for all procedures.

Great experience with the dermapen! Will be returning in 4 weeks! You guys are awesome!

Excellent place, excellent staff. They always take really good care of me.I love them!

Best facial hair removal service I have experienced. My wife loves their Botox too.

Amazing experience, made me feel at ease. Will be returning for future procedures.

Friendly staff and listen your issue always give best to help. Best medical spa.

Dee is the best- always pleased with the results. Highly recommend this place.

Verg nice place I always to borrow books.My kids very happy.Thank you so much

I go to Luba for my needs. She is wonderful! Best person I have ever used.

Great people very friendly and did a great job keep up the great work

I had Rachel recently and she was great!. Knowledgeable and patient.

Love coming here for all my laser and filler needs, wonderful team !

Shannon was the best! Knowledgeable and took her time with me.

Very happy with my experience. Everyone is very friendly

Always a great experience and great service!

Very friendly and do the great treatment

All workers doing great job. …

The friendliest of the staff!!

Excellent and Professional!!

Good …