Sleeping Giant Auburn

413 reviews

Primewest Auburn Megamall, Shop 10/265-287 Parramatta Rd, Auburn NSW 2144, Australia

www.sleepinggiant.com.au

+61296482373

About

Sleeping Giant Auburn is a Furniture store located at Primewest Auburn Megamall, Shop 10/265-287 Parramatta Rd, Auburn NSW 2144, Australia. It has received 413 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-5:30PM
Wednesday9AM-5PM
Thursday10AM-5PM
Friday9AM-5:30PM
Saturday9AM-5:30PM
Sunday9AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of Sleeping Giant Auburn: Primewest Auburn Megamall, Shop 10/265-287 Parramatta Rd, Auburn NSW 2144, Australia

  • Sleeping Giant Auburn has 4.7 stars from 413 reviews

  • Furniture store

  • "Sleeping Giant Auburn is a furniture store that deserves high praise for its exceptional quality, diverse range of products, and commitment to customer satisfaction"

    "Came here during black Friday sales and Maria, the sales manager was super helpful! We were looking for a decent bed and mattress set, and browsed through several stores at this home centre"

    "Worst service ever! We waited 3 months for our beds"

    "Fantastic variety, superb customer service with amazing prices"

    "We just purchased another mattress from the Sleeping Giant Auburn"

Reviews

  • Vinay Hasija

Sleeping Giant Auburn is a furniture store that deserves high praise for its exceptional quality, diverse range of products, and commitment to customer satisfaction. Located in Auburn, this establishment stands as a haven for those seeking stylish and comfortable furniture that transforms their living spaces into personal sanctuaries. One of the most remarkable aspects of Sleeping Giant Auburn is the superior quality of its furniture. The store showcases a wide selection of meticulously crafted pieces that exhibit fine craftsmanship and attention to detail. From luxurious sofas and cozy recliners to elegant dining sets and stylish bedroom furniture, each item in the showroom is built to last, ensuring longevity and durability. Beyond its outstanding quality, Sleeping Giant Auburn offers a diverse range of products to cater to various design aesthetics and individual preferences. Whether you prefer contemporary, traditional, or minimalist styles, the store boasts an extensive collection that suits every taste and complements any interior decor. The knowledgeable and friendly staff members are always available to provide guidance and assistance in finding the perfect furniture pieces to create a cohesive and inviting home environment. What sets Sleeping Giant Auburn apart is its commitment to customer satisfaction. The staff members go the extra mile to ensure that customers have a seamless and enjoyable shopping experience. From providing personalized recommendations based on individual needs and preferences to assisting with measurements and fabric choices, the team at Sleeping Giant Auburn is dedicated to helping customers make informed decisions and find furniture that exceeds their expectations. In conclusion, Sleeping Giant Auburn is a furniture store that deserves high acclaim. Its exceptional quality, diverse range of products, and commitment to customer satisfaction make it a go-to destination for those seeking stylish and comfortable furniture. Whether you're furnishing a new home, upgrading your living space, or simply looking for a statement piece, Sleeping Giant Auburn provides a delightful and personalized shopping experience that helps transform houses into dream homes.

  • Jay W

Came here during black Friday sales and Maria, the sales manager was super helpful! We were looking for a decent bed and mattress set, and browsed through several stores at this home centre. Upon entering, Maria greeted us, noticed my wife was pregnant, so they started chatting about that for a while. Then she explained their promotions and allowed us to continue browsing. After browsing through Sleeping Giant, we left and went to look at other shops within the centre. The sales staff at one of the other mattress store was very pushy and insisted we purchase their better quality mattress and made us feel bad for not being able to afford their "premium" mattresses lol. After almost walking out of the centre, we decided to go back to Sleeping Giant and told Maria what we were specifically looking for. She gave us a few options and let us make the decision. She gave us her honest opinion, not pushing a sale or getting us to buy from their top line. Maria and her colleague's honesty was really appreciated when we went to pay for our frame and mattress set, as the price in their system was actually lower than their posted price, where it would've been much easier to not say anything, but the team ended up redoing the order so we would get that extra discount! :) Great customer service. Definitely recommend checking this store out!

  • Shani V

Worst service ever! We waited 3 months for our beds. The drivers refused to deliver the beds on the first instance due to the rain and were SO RUDE! We waited another month for bed 1. Bed 2 arrived with them not being able to take it upstairs and we were advised we needed to change the base lol. Then waited another month for the remaining piece and they had the audacity to charge an extra $158. Like you would think after 3 fkn months of poor service, delays & no beds they'd waiver that. These people FORCE a review upon you before you leave their store without even receiving the products. PLEASE BE VERY VERY CAREFUL when purchasing from Sleeping Giant Auburn!!! The customer service may seem okay at first (because they need the payment of course) but you are in for a headache & multiple delays!!!

  • Brett Garland

Fantastic variety, superb customer service with amazing prices. Maria and Joe are simply incredible with there expertise in Customer Service, Product Knowledge and the ability to close a deal. With competitive pricing, an exceptional shop environment this retail outlet will always be for us, a place to return should we require more bedding. This branch is without a doubt a must visit should you require bedding and is absolutely a place we'll be recommending in to the future. Keep up the great work, as you've made this couple extremely happy to have shopped at The Sleeping Giant, Auburn Branch. Best wishes for the future and many kind regards Brett and Charlene

  • David Cottam

We just purchased another mattress from the Sleeping Giant Auburn. We came back again because of the great service and quality products. Today we were lucky to have Maria help us with the decision making process. We've been grateful for both Joe and Maria's help with purchases. Good advice and assistance sometimes takes time and we've always felt that they are happy to spend time to help choosing the right mattress. So we take this one home confident that we'll be happy and comfortable based on past experience. If you are after a new bed, mattress or bedding check out the Sleeping Giant at Auburn, I know that we will be back.

  • Amrish Aroonda Manikoth

We recently had the pleasure of interacting with Mrs.Maria during our recent visit to your store. Her friendly demeanor and extensive knowledge about mattresses truly made the decision-making process a breeze. She took the time to understand our needs and preferences, providing valuable insights and recommendations. Her patience and professionalism were evident throughout the entire experience. Thanks to her expertise, we found the perfect mattress that suits our requirements. Overall, we are extremely satisfied with the service provided and appreciate the exceptional assistance we received.

  • Mimz A

We went into Sleeping Giant Auburn two days ago to purchase a new bed and mattress, we were greeted by the lovely Maria and her husband. They’re both extremely lovely people with excellent customer service. Maria knew her stuff about all the beds and mattresses and helped us in making the right decision. Didn’t take too long to find what we were looking for, with Maria making it such a smooth and easy process. She made sure we were happy and answered all questions with ease. Such a lovely lady! I’d definitely recommend coming into Sleeping Giant Auburn. You won’t be disappointed!

  • Rebecca Sun

Went furniture shopping today and decided to visit the sleeping giant as we were just walking pass. Turns out, they have good quality mattresses, bed frames and bedroom furniture at an affordable price. Stylish and modern. Maria and Jo was very friendly and helpful. They helped us pick out the perfect mattress and bed frame we were looking for and also gave us a very good price. Black Friday sale was over but they extended it another day just for us. Definitely recommend sleeping giant to anyone looking to buy new furniture/ beds or looking to upgrade.

  • john wang

Sales Joe was very kind, but the delivery was a disaster. I was paid for assemble service. the driver told me he will park the car and come back to assemble everything. Then they disappeared and they keep lying about no parking spot. I can't believe as a professional driver they can't find any car spot on a quite street in Newport. So my mum who came back from overseas on Monday will not have a bed to sleep. Thanks to their great delivery service. And please look at the damage on the products. Training well your delivery team is my suggestion.

  • sophia choi

I walked in close to closing time and had an amazing experience in store, as Maria helped me purchase my lovely Maeve bed and mattress for my new home! Both ladies were patient and helpful in answering my many questions and also let me know to check out James Lane for other furniture products and take advantage of free/combined shipping as they come from the same warehouse (partner company) which was a great tip! I definitely will be back and highly recommend! Great prices, lovely products and wonderful customer service! :)

  • Omar Starr

I was served by a beautiful lady named Maria , she ran through every little detail when buying a bed a total expert I must say. She worked out a great package for us with a great price and went above and beyond to organise us a delivery on the day we needed to move in which was a 2 day delivery window. This is buy far the best customer service I have received in all my life. I am very happy as she made our worries and stress in buying a bed easy. Thank you so very much Maria, you are truly wonderful.

  • TheGord Ster

Great customer service and knowledge of their product. We went to quite a few other bedding places before this and we felt they didn’t have what we wanted or just wanted to sell us something that was expensive but wasn’t right for us. Sleeping Giant are so much better and Maria was really knowledgeable, respectful and patient. She knew exactly the type of mattress we needed, but invited us to try the others anyway. A few months later and I believe we couldn’t have made a better purchase. Thanks!

  • Tayla Eastlake

Couldn’t recommend Sleeping Giant more! I bought an Art & Science Platinum Extra Comfort Queen Mattress + 4 drawer base 6 years ago from Sean and it feels brand new every time you lay on it! We just went back to Sean and bought the exact same mattress and base, except we upgraded to a king size and added a headboard! We are beyond excited for it to be delivered and it’s safe to say that the queen that is becoming the spare bed is going to be the comfiest spare/guest bed there ever was! 10/10

  • Anna Cuscino

I had a very positive experience dealing with Sleeping Giant on Sunday and was very knowledgeably served by Maria who listened to my needs and showed me different options for bed heads mattress and base. Maria was thorough, patient, explained the benefits of choosing what was the best option according to my questions. I felt she answered all my questions and I felt very confident with the choices I made. Very happy with the excellent service and knowledge provided by Sleeping Giant.

  • Ava Alam

It was almost too easy- a large variety of options to choose from! I am very happy with my bed frame but even more happy with the softness of the mattress I chose. No soft mattresses compare to how soft this mattress was. I ordered it in store with the help of the friendly staff who ensured I would be served with someone to help assemble and take out all packaging. I ordered it on a Wednesday and it arrived two days later in the morning. Next time I need a bed I know where to go.

  • Sachin Pandey

Always helpful and great service making sure we get the right product and the right price! Sean helped us get the right bed frame and also suggested we get try and see if we can fit the boxes in the car and it did fit saving us the delivery costs and hassle! Joe was great in helping us choose the right mattress, sharing his knowledge and experience…taking the time and not rushing us in making the decision! Will be be my first choice for all bedding needs!

  • Khema Ahuja

Really bad quality furniture! The bed I purchased came with one year warranty and to my surprise bed is on the verge of collapse just after one year. We contacted them but customer support refused outrightly that they cannot assist as warranty period is over and we should check Bunnings for any part to fix our bed. We have other beds which are still going strong even after 12 years. Not worth spending money guys. Not recommended!!!

  • Helen Lee

We were after a new mattress for our home and felt overwhelmed with choice, not knowing where to start. Joe came over with a friendly smile and was very informative and patient with us. He explained the different types of mattresses and the science behind them, which was really helpful in making our decision. He gave us a good price and allowed us to hold our stock until we were able to move in. Highly recommend his expertise.

  • Mazin Yousif

My experience with SG Auburn was terrible. One word to describe the company: GROSS! I requested replacements for two damaged beds heads, but SG ignored my emails and phone calls. Then I requested a refund and took more than a month to get my refund. SG staff lack professionalism and customer service skills: one customer service hung up the phone on my face. Their treatment was quite humiliating and demeaning.

  • Saeid Musawi

Very high quality mattresses with the most suitable pricing. I highly appreciate Sleeping Giant’s friendly costumer service. They really helped me finding a dream queen size mattress and I’d also like to thank them for the kind discount they offered me. If anyone is planning on visiting them I’d recommend trying their A&S Gold + Firm Support PTop Mattresses, they are comfortable and worth their price.

  • Vanessa Knight

we had never bought a furniture set before and had trouble deciding the look and type we wanted, Maria was so nice and professional and gave us the best service. our bedroom looks unbelievable now!! The furniture arrived securely and of excellent, beautiful quality and the delivery men were amazing and polite. It was minimal set up on some pieces but super easy. I would buy from here again!

  • Garth Lawrence

From Maria & all staff on the day we went into Sleeping Giant, to all follow up calls since and then delivery today, this is has been the BEST experience. Friendly staff always happy to help. Great service, quality and value for money. Delivery guys were absolute legends as well. In a world of dwindling customer service, Sleeping Giant Auburn is doing something very right. Thanks again.

  • Marian Parnaby

Maria is awesome. She is calm and knowledgeable and will help you navigate your bedding purchases with ease. She follows up issues and was particularly helpful when the delivery guys caused damage when taking stuff upstairs. This is the test of good customer service, responding to real issues. Maria should teach a master class is customer care. I have to add Joe is a great guy too.

  • Sudhir Pitake

Sleeping giant at Auburn has wonderful staff. They explain you everything in detail about all the products. I would like to mention special thanks to Maria for the wonderful customer service. We called up when store was about to close down it was 4.55pm but she waited for us and made sure we get our Mattress and did all paperwork with smile. Thank you again for your help.

  • Joanne K

This our 2nd time purchasing from the store. Both times were served by Maria and Joe. Lovely people with lots of knowledge and helped me made the right decision within our budget. We were advised our bed is made to order so delivery will take up to 10 working days with a phone call the day prior delivery and the driver to call 2 hours prior delivery on the day. Thank you!

  • Kyung Ah Jeong

Went to Megamall today to choose my son's new bed. Compared to the other shops, Sleeping Giant has more options of single beds that are suitable for growing kids! Maria helped us today and she was very kind and efficient :) The bed and the mattress we wanted were out of stock today so we paid the deposit to secure the items. They will arrive in 3-4weeks! Can't wait!

  • bhupesh dhir

Maria was absolutely phonominal with her approach in assisting us buying our matress. She was welcoming and made good recommendations, alongwith comparing other matresses to the one that would suit our bimody types. The store had a great layout and variety of bedframes and great matresses to choose from. Thank you to Sleeping Giant for your service over the years

  • Nicole Farrugia

Great EOFY sales! Prices were hundreds of $ LESS than ‘big’ company brands but still great quality. Friendly customer service and a good variety of products - nothing too extravagant and great for when you want class and simplicity. Maria is also amazing, knowledgeable and friendly. She also acknowledges your preferences and guides you based on them.

  • Jason Tam

Joe was very helpful and professional and know the products well. He was very approachable and promptly help me with my queries, he even went out of his way to late in his own time after businesses hours assist me trolleys my newly purchase bed and mattress to my car. Thank you for your help Joe and will see you next time in the shop. Cheers, Jason.

  • mihir suthar

Very disappointed with delivery service I ordered miami storage bed for my dad giving him on father's day gift but they didn't delivery on time that I booked that's why they were sleeping without bed Very Very disappointing with service they provided. But bed quality is fantastic with lots of storage space my dad loved it that's why I giving 2 star.

  • C Ters

Great service and wonderful staff at the Auburn store! Maria and Sean especially were so helpful when we visited. We found our dream bedroom package and couldn't be happier. Thankyou Maria and Sean for being friendly and for the great customer service, we appreciated the time Maria spent with us also as we were trying to decide on what to purchase.

  • Rita Khouryj

Maria at Sleeping Giant Auburn was an absolute pleasure to deal with. So helpful and attentive from the moment we walked into the store and clearly very knowledgeable with all the products. We kept coming back here as we didn’t find this type of customer service elsewhere and she confidently guided us to make the final purchase decision.

  • Michelle

Vicky, Sean and Joe from Sleeping Giant Auburn were awesome when I went in to buy beds for my mum earlier this week. Vicky took the time to understand our needs and make recommendations. Sean and Joe were a great helping ensure the stock was available and we got the beds when we needed them. Thank you for your awesome customer service!

  • Neha L

Loved the price range for the matress in this store for customers like me with a budget.Affordable and good quality products were available. Maria who helped us through the selection was very helpful. Absolutely loved the customer service. Will 100% recommend this store to anyone who wants to shop for mattresses within a budget range.

  • Cecilia Cruz

I had a bad experience with Sleeping Giant, they had to deliver 3 mattresses as all of them have popping noises. Looks like the springs are of bad quality as now the third mattress has started sagging and they do not give a refund. They made me paid for the rest of the deliveries. Will tell all my family and friends about it.

  • Gabriela Sandrussi

Our recent purchase at Sleeping Giant was a smooth process. Maria & her team were very helpful but also gave us respectful space to make our own long-term decision & the store was very clean which made it comfortable to assess our beds. The sales transaction was simple, genuine and gave us so much relief. Thank you again.

  • Daniel Oh

Maria was friendly, helpful and made the entire experience of choosing bed frame a breeze. Answered all of our queries patiently and with genuine authenticity, providing as much information as she could. Maria went above and beyond in her services and highly recommend this store. We would gladly come back in the future.

  • Tanya Joseph

If you ever want to buy a complete ensemble at the beat prices go see Joe and his lovely wife. Their expertise and helpful advice is to be admired. It is hard to come by these days excellent customer service. This is the best store in Australia for bedding and other stores should learn from this brilliant team of people

  • Hardy Azeez

We just the pleasure of meeting Joe, Maria and Sean. Lovely group of people running a family business. They are all very knowledgeable and friendly. We would highly recommend anyone looking for a bedroom set to have go and see them at Auburn. Thank you we will see you again, after we have visited dog on tucker box :)

  • Cibi C

Ordered a bed frame from the store. Store Staff Sean was friendly and helped in selecting a suitable one. Once ordered and was waiting for delivery and fitting, there was a hiccup, however the store manager Maria was very kind and helped to get it sorted out and have no complaints. Thank you for the overall service.

  • Maya El chami

It wasn’t easy choosing 3 beds with mattresses. A special thanks to Joe and Maria for providing the best advice/service. Specifically Joe, he was vey clear about the information he provided to me. I’m very glad that I made the right decision to visit Sleeping Giant Auburn. Can’t wait to receive my order

  • Daniel Davis

Jo & Maria were fantastic with Good old fashioned Customer service Joe was Knowledgeable & Helpful and polite while Maria couldn't help enough Great Team with Great Service Highly Recommend from the second we entered the store . Do your self a favour and give these guys a go you won't be disappointed.

  • Katy Valencia

I went to four other stores before walking into Sleeping Giant. Maria, the sales consultant, was friendly without being pushy. She was very knowledgeable and helpful. Prices were extremely reasonable compared to the other places I looked at. The mattress was purchased on the spot. Couldn't be happier!

  • Maroun

such a beautiful lovely family run business. We were served by Maria who was astounding. We bought the art & science platinum firm king mattresss and can’t wait for it to come. thankyou team, you guys are awesome! i’ve recommended this place to everyone i know. great quality mattresses too!

  • Karen Moore

We have recently brought from this store on two occasions recently. The guidance and information provided by Sean on the first occasion, and Joe and Maria on the second occasion, helped us choose a mattress with confidence. We would recommend this store to anybody searching for a mattress.

  • Meenakshi Viswanathan

we bought some mattress and headboards. Maria was lovely, helpful and so efficient in helping us find the perfect mattress for us! thank you Maria and team!! our queries, and requests all catered to!! thank you so much I should have posted this review weeks ago but we didn't.. sorry

  • Sam Al

Joe was absolutely the best guy you can trust him with the choice he gives you. He helped me decide what what was the best option for me and the pricing was amazing compared to others next door to him. I highly recommend the shop and specifically getting advice from Joe

  • Alex chan

I came into the store on the weekend and was helped by Maria. She was extremely helpful, honest and lovely to deal with. She gave me all the information i needed to make an informed decision. Probably the best customer service I’ve had in a very long time. Thank you!

  • subhash kakani

It was really nice experience with the store and the manager Maria. She is so welcoming and gave all the info and good suggestions and made the necessary arrangements as per my requirement. I would highly recommend sleeping giant Auburn store for your next purchase.

  • Carol Afoa

We had a really good shopping experience here. The sales rep, Joe, was extra helpful and he was an expert. He helped us pick out a mattress and a base to go with it and he knew his stuff. He was also very friendly and overall a nice guy. Would definitely recommend!

  • Sandra Berzins

I found the staff very helpful and friendly. They knew what they were talking about and asked all the questions that were necessary for me to make the right decision about the bed I needed. I would highly recommend Sleeping Giant Auburn for your bedding needs.

  • Sharon Tilbrook

Maria was extremely helpful. Nothing was a problem. I kept moving mattresses to have a look at frames. All our questions were answered. I came back later in the same day to purchase. The quality of the products stood out fron their rivals. Thanks again Maria.

  • Xander Black

Sean was an absolute gentleman, very considerate and knowledgeable on his products. I never felt pressured to buy and he helped me at very step of the way. Highly recommend you see him for your furniture needs. A++ Customer Service. Thanks for everything!

  • Hale Yuyucuoglu

My fiance and I went in last weekend looking for a mattress and we were greeted by a friendly Maria. She was well informed about the different mattresses they had in store. With her help we were able to choose the perfect mattress for us. Great service!

  • Ghillean Maclean

Maria was absolutely lovely and took good care of us. She went out of her way to make sure she had the mattress we wanted in stock. She has excellent customer service skills and answered all our questions about the product and any other queries we had.

  • Bronwyn M

Incredible customer service by Joe and Maria, they have been in the mattress business for many years and know the products extremely well. Sleeping Giant has a large variety of different mattresses and it was easy to find a mattress within my budget.

  • Munish Kakkar

Its my third purchase with SG and the experience has been exceptional throughout. The pricing is very competitive, in fact with current purchase I got a better deal than similar purchase a year ago. I highly recommend SG for furniture purchase

  • Anthea Devarajan

Joe has been an absolute pleasure to deal with. He took great interest to understand our needs and explain everything in detail. We have been customers since 2018 and sleeping gaint never disappoints. Would highly recommend Joe for your needs.

  • Inneke

Maria is the best sales person I've ever had. She knows her product so well, and the best part is she will leave you alone, so that you can think and make your decision. Highly recommended!!!! If you need any mattress, please go and see Maria.

  • Manish Sharma

Maria is a fantastic person to deal with. Gives genuine advice, is honest,very knowledgeable and gives her best without you even saying a word. Her approx 20 years of experience really shows. A pleasure to deal with. Good work Maria and team.

  • Saujanya Reddy

We recently purchased from Sleeping giant with Maria as our sales rep. She was extremely helpful and gave us great advice. We got our purchase sorted within 15 min and had a wonderful experience. Would recommend the shop and Maria. Saujanya

  • S S

Maria, Maria, Maria, this lovely woman has NEVER failed us. We have been customers for years, she is friendly, professional and knows her mattresses. A great family business and always a pleasure to deal with, wouldn't go anywhere else !

  • Parham Amlashi

I bought good quality timber made bed with strong slats at an unbelievable price. I also bought a high quality mattress with 1/3 price of other places. Plus people working here are amazing and helpful! Specially Sean, Joe, and Maria.

  • Zaid Lora

Maria and Sean were extremely helpful and answered all our questions. They were patient and didn’t push us to purchase anything that we didn’t want (which is what we found happening in other stores in the centre). Highly recommend.

  • Teresa Huang

Great experience shopping in the store, staff is very experienced, helpful and friendly! There were a variety of choices in store with reasonable pricing! Maria was our sales consultant, she was really helpful, highly recommended!

  • Gayara Jayasuriya

We bought our bed & mattress from Mariah at Sleeping Giant Auburn and she was so wonderful. She was very patient and gave us all the information and time to decide on what we wanted. It was such a great shopping experience.

  • sri kanth

Nice and clean store. Staff members are friendly. Have been served by Maria a few times and she's very approachable, professional and helpful. I am always happy with her service. Well done Sleeping Giant Auburn.

  • Akash Paul

Joe is a wonderful and cheerful sales manager who has made our experience at sleeping giant auburn pleasant. He has provided his genuine feedback on all the mattresses and guided us to the right one. Thanks

  • bella saltos

Joe and Maria were very knowledgeable and helpful. They answered all our questions very thoroughly and were extremely accommodating. Very happy with our purchases and the service. Thank you team!! …

  • Freddy Cyriac

We had a fantastic experience in Sleeping aGian Auburn. The sales person Joe was very helpful and explained each and every bed and mattresses pro and cons and helped us select the best suited one for us

  • Amrinder singh Saroya

Recently visited Auburn store to buy a mattress Staff member Joe handsome young man helped us to choose the right one with his knowledge and experience really great advice…Made the decision lot easier.

  • Dorian Loupis

Came in to buy some new bed frames, Sean came over to help us and was absolutely amazing! Took the time to go through and answer all of our questions. The best service and help. Thank you so much Team

  • Harry

Maria has helped us to choose the bed frame and mattress, she was extremely informative and easy to talk to. We are very happy with what we purchased, and at a reasonable price too, highly recommend!

  • VIJAY KUMAR

Very good service from Maria at the store. She answered all our queries patiently and helped us make the informed decision about the bed & mattress. She also gave us some recommendations for pillows.

  • ali marzoughi

We had a very good experience few months ago with Mr. Joe and Mrs. Tani in sleeping giant auburn. They both were very professional, supportive and helpful. 5 star customer care. Thanks Joe and Tani.

  • maryam riahi

Joe was very helpful with our purchase. He gave us a lot of information about different products and was very patient with us. Thank you Joe for being so accommodating regarding our delivery date.

  • Yasenthia Nazif

Purchased 2 mattresses from Maria and Joe and they are absolutely fabulous!! They are super friendly and helpful. Will definitely recommend to family and friends and would definitely come back!

  • Evnoia

Maria was absolutely amazing and assisted us with exactly what we were looking for. Very professional and knowledgeable. A great range of mattresses and bed frames for an affordable price.

  • Juuudy H

Thanks Maria for helping us to find the bed we want, very patient, professional, and efficient! This is a good place to get the most comfortable and affordable beds you need! …

  • Parkie Mak

Good product & valve for money. Topped up by good sales experience. Maria's been one of the better sales we've met for a while - has a wealth of knowledge but not pushy for decision.

  • Katie Daly

Had a fantastic experience in this store, it was informative but not pushy. Joe provided excellent customer service and we are very happy with the bed and mattress we chose …

  • sasha yang

This is a repeat purchase from me. Maria is absolutely wonderful, so patient! She worked out the best options for us and organized delivery everything was easy. Service is 10:10!

  • Rob Brooks

Highly recommend this store. Great variety in beds and mattresses. They had just what we wanted after looking everywhere else. Joe & Maria were extremely helpful and friendly!

  • Izza Farooq

Great customer service by Maria. She helped us in selecting the most suitable product for us and had excellent knowledge of the entire product base. Five starts from my side.

  • Andleeb Asim

Maria and Joe both were fabulous in assisting us, we were after kids bed and mattress, they guided us from start till end. Their customer service was excellent. We loved it!

  • Khanh Nguyen

Served by Maria who was a great sales assistant. No pressure and gave me plenty of time to choose. Gave great advice and most importantly I love my mattress she recommended.

  • Samuel E.

Tani and the team was very helpful throughout the process of my purchase and delivery. The mattress is extremely comfortable and has a good firm support which I needed.

  • helen almoail

We found a mattress in less than 10mins within our budget, super happy with our purchase, would recommend to friends and family. Thank you Maria for taking care of us!

  • Avikash naicker

Great range of items in store with great prices And excellent customer service from Tani. She was really helpful and made my shopping so much easier, hats off to her.

  • Rong Shao

Thanks Maria for making our purchase so sweet and smooth . Especially we have bought from you six years ago and you still remembered us . Best Customer service ever!

  • Sathappan Annamalai

Thanks Maria for organising the wonderful order. Purchase was pretty smooth and all the staffs were quite friendly and helpful . I would definitely come back again.

  • Patricia Trinh

I have bought from Sleeping Giant twice. Both experiences were great. The store offers wide range of mattresses to suit your need, and staff were really helpful.

  • Lanny Nguyen

Great customer service! Products are great value for price. Big thank you to Maria , Joe and Sean You guys have been wonderful and would highly recommend to all.

  • Jay Low

Outstanding customer service. Very impressive showroom. Knowledgeable friendly staff, couldn’t do enough to help. A must visit if you need beds etc. Thank you!

  • Maddie Elliott

Joe was a great help to me when purchasing my queen mattress and bed frame. He was very honest in his recommendation and very friendly. Definitely recommend!

  • Mariam H

Great customer experience. The staff was very helpful. We went on Black Friday weekend and the sales were amazing. Highly recommend Sleeping Giant in Auburn

  • Tanya Sidawi

Joe and Maria were exceptional, very knowledgeable and really go out of there way to accommodate to your needs... a must if your looking for a bedroom suite

  • kajal shah

Great experience, Maria was extremely friendly, helpful and professional while assisting us. She was a pleasure to be around. We left with a great outcome!

  • Saaket Shah

Such an amazing experience. Maria was just fabulous and the deal was amazing as well.. Would you have given more than 5 stars if there was an option.

  • Vicky Huang

Joe at the Auburn store was very knowledgeable and helpful. We've always bought from Sleeping Giant and the shopping experience has been great.

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