Called to ask if I could order a holiday dinner for my daughter. Initially a person answered the phone and couldn't answer my question so he offered to transfer me to the deli. After 7 rings I decided to hang up. Smith's deli can't help fulfill a holiday dinner order if they don't answer the phone!

This store has everything. But also everything less, and when I say that I refer to the holiday spirit. It was like I didn't know what it was but I had the sensation of something missing. People get in the same mood as the store. If the store's mood is down....

Update: Still having the same problems of empty shelves. This store is a disgrace. Had no garlic or onions. No bags for produce or grocery bags. One checker and half the self checkout machines not operating. Gas station only had 4 of the 10

Worst Smiths is Salt Lake City for 30 years straight. Never stocked. Dirty. Overpriced . Items are regularly priced 10-20% higher than any other store . Store did nothing when an employee was verbally assaulted by a customer with homophobic

I’ve been shopping here for a minute and never had issues until the other day I bought tilapia that was on sale for $3 only to find out it was more than a year EXPIRED 05/26/22 to be exact. The employee put the sticker over the expiration

This location routinely has out-of-date meat and seafood still being sold and the produce is typically overripe as well. Recently had a side of salmon sold 2 days before it was set to expire but it reeked as soon as we opened the package.

Smith's is Smith's all over. I was a loyal customer the moment I moved here in 2009 from Texas. Not so much today. It is the principle of the thing 75 cents for cash back. I complained when it was 50 cents. No one cared and they upped the

Good luck trying to find a cashier to ring up your groceries. On multiple occasions I've had over $200 worth of food and I've been expected to use self checkout as no cashier was on a cash register. Last time I was told by a manager that

Slow service at lunch meat counter. Nobody seemed to care that customers were waiting. Produce section not refilled, limited selection. Only one check out open despite long lines. Seems nobody here cares about customer service!

Terrible experiences on NUMEROUS occasions, with ONLY one night manager there in particular. Her name is KIRSTEN. 0/5 STARS!! Her behavior and demeanour is totally unacceptable!!! Especially for someone

This place is dirty and you will wait in line to check out for 20 + minutes! They had a whole section of self check out closed on a Saturday at 6 pm and 1 actual person checking people out.

Dishonest leadership. Illegal and unsafe practices on premises by employees and even members of leadership. Extremely disappointed with the way this store has changed in the past 6 months.

I always get grocery pick ups and if I'm lucky Frankie helps me. I really appreciate Frankie and think he's an amazing employee with a great personality. He is why we shop at this smiths.

I use this store quite frequently either through pick up or the pharmacy. A few problems with expired food being sold. Pharmacy staff is good about finding coupons to reduce my copay.

Fix your defective bag problem. Not nice having your groceries hit the ground after purchasing. I know this problem has been going for too long too!

I wish some body can help me talking with the manager about the water leak on the smith’s gas station I already talk to them didn’t work

Long lines and the managers just talk and talk instead of helping people they walk past people and leave the station unattended

Just stopped in for a quick bathroom run, one of few places in Salt Lake that allows bathroom runs.

Needed some Ballons , but didn't get anyone to help me, bad customer service .

32 minutes to get a rain check Customer service -10 Cleanliness-2