Soderberg's Floral & Gift is a Florist located at 3305 E Lake St, Minneapolis, MN 55406. It has received 469 reviews with an average rating of 4.4 stars.
Monday | 8AM-6:30PM |
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Tuesday | 8AM-6:30PM |
Wednesday | 8AM-5PM |
Thursday | 10AM-3PM |
Friday | 8AM-6:30PM |
Saturday | 8AM-6:30PM |
Sunday | 8AM-6:30PM |
The address of Soderberg's Floral & Gift: 3305 E Lake St, Minneapolis, MN 55406
Soderberg's Floral & Gift has 4.4 stars from 469 reviews
Florist
"I am so disheartened by this "local business""
"I wanted to support a new local florist and was extremely disappointed with Soderberg’s service, their “system” and ultimately their accountability"
"I ordered birthday flowers for my sister and they turned out beautiful! I have never had so much communication from a business during a remote ordering process"
"A week + 1/2 b4 valentines day I got online to Soderberg's website to see if there was something special I could get my wife"
"Highly disappointed and disgusted by their customer service"
I am so disheartened by this "local business". It is very sad that one person/manager (Kym) can make a business with this much supposed character and reputation be so poorly represented. A friend of mine ordered an arrangement in May for my father's funeral. It was so lovely that two weeks later, I went in to order the SAME arrangement with a different color pallet of white, pink and green with no alstro/swap carnations for my Mom's Funeral. My friend and I both ordered and paid for the premium "Reflections" arrangement. The arrangements were each $208.17 with delivery. I was extremely disappointed when we arrived to the church and saw the arrangement for our Mom. The arrangement was half the size of the one my friend ordered for my Dad. The arrangement contained no carnations as requested and It had the Alstro flower that I asked not to be in the arrangement. That said my friend ran over to the shop in between the funeral and the celebration to get the carnations that were missing. They gave her 36 carnations in a tall vase and charged my friend an additional $135.02. We needed the carnations so she just paid and said I would be in to discuss the disappointment for the arrangement the following week. Today I went in to get everything straightened out. Although there was a Manager on duty, (Kym) She did not take the time to come and discuss any of this with me. Her employee Anna (who is very sweet) was doing her best trying to rectify something her manager didn't feel was important enough to even come and speak to me about. Instead she let Anna run back and forth 3 times, over the course of 20 minutes like a shady car salesman. I asked to be refunded for the 36 carnations ($135.03 ) and she gave me a $50 credit back to my card for the original order. At the end of the day, Soderberg's is responsible for several human errors (which happen because we are human) but now given the opportunity to make it right, Kym chose not to. Very sad for this business.
I wanted to support a new local florist and was extremely disappointed with Soderberg’s service, their “system” and ultimately their accountability. I placed a simple online bouquet order a week before Valentine’s Day for delivery to surprise my wife while working on the 14th and even spoke with the shop to confirm # of roses days before. After no flowers arrived on the 14th, perspiring with thoughts of a displeased wife, I had to call and track down the order. That evening I was told the “system” failed and was promised an enhanced bouquet and box of chocolates for my troubles and delivery was promised on the following day at no extra cost. Although disappointed as I had to explain to my wife expecting flowers, I was understanding as this holiday brings chaos to these small businesses. And once again, after no arrival on the 15th, I was forced to call again as if it were Groundhog’s Day, and leave a voicemail. Meanwhile at this point my wife was so frustrated she encouraged me to seek a refund and questioned my choice of flower shops. I sent a kind email asking for refund and perhaps a credit or coupon for my troubles, expressing my disappointment. Not only did Soderberg’s fail to provide any explanation, there was absolutely no returned correspondence of call or email. They silently refunded my flowers with no explanation, no regrets or apologies, and no additional courtesy coupon for my wife’s spoiled Valentines Day. So please, look toward a different small florist to support in the Minneapolis area that values their customers and owns their mistakes.
I ordered birthday flowers for my sister and they turned out beautiful! I have never had so much communication from a business during a remote ordering process. I received multiple order confirmations, requests to double check spelling and offers for corrections, and even a photo of the exact bouquet they had created for her before it went out for delivery, which I thought was a nice touch! I was very impressed with this, but all of this communication heightened my confusion later when my request for a specific delivery window was not honored, addressed, and appeared to not even have been attempted. I was sent verification that my bouquet was delivered less than 2 hours after it was ordered, more than 5 hours ahead of the requested delivery window. I understand I requested delivery at the end of their business day and not everyone can be accommodated, however, they were not even close to it. They called my sister who confirmed no one would be at the residence to receive the flowers at the time of delivery, and did not give a reason for why the delivery needed to be so early. As my sister lives approx 5 miles from the shop rather than across the whole city, I ultimately felt like my request was blatantly ignored. I understand the need to pay for delivery, but also feel that because it is a service I am paying for, care should be given to fulfilling that service.
A week + 1/2 b4 valentines day I got online to Soderberg's website to see if there was something special I could get my wife. I found exactly what I wanted. A large bunch of violet orchids with nice greenery set among them, but what really set this off were the 2 large green orchids with yellow + violet centers. I set delivery for the day b4 V day. When my wife opened the bag she was very happy but I was totally disappointed. 1/2 the violet orchids weren't open + the green orchids were no where to be seen. I called, talked to a manager. She agreed that I didn't get my moneys worth + told me she would send another but that it couldn't be done b4 Tuesday. I was ok with that. It came 1/2 hr b4 my wife got home from work. This time when she opened the bag she was ecstatic, I was totally blown away! Every violet orchid was open, the greenery was fresh + the green orchids made this a truly beautiful pleasure to look at. Soderberg's has earned my respect + also my future business. Kudos to the manager + to the person who so artistically made this arrangement . You have definitely made this a Valentines day to remember.
Highly disappointed and disgusted by their customer service. I placed an order online and called the next day to confirm the card was written as I requested since the online receipt I received was missing part of it. The person on the phone was abrasive, rude, and kept trying to rush me off the phone. I expressed that I was a first-time customer and just wanted to assure that everything was correct for an important day. They continued to be dismissive and told me I could get any corrections done the next day, which I would not have time for, hence calling beforehand to make sure everything was correct. I received my arrangement with the incorrect note written and my request for the flowers to be wrapped completely unacknowledged. Even if I had time for them to make the changes I needed, when I gave my name to pick up the arrangement, the two women behind the counter snickered and said, "That sounds familiar". Such inexcusable behavior, and I would never feel comfortable patroning this establishment again. People buy flowers for special moments in life. Don't let Soderbergs put a damper on that moment.
I ordered a heart shape wreath for my grandma’s funeral, asked for a 36”. When I was in the shop, the lady didn’t let me explain what I want and said that she understood me. I ordered 2 weeks ahead, I paid and was rushed out of the store. When the day of my funeral came, the delivery was late and the heart shape wreath was definitely not a 36”, but rather a 24”. I tried to call the store clerk to clarified what I had ordered. When I called they hung up on me 3 times and refuse to talk or address the issues with me. I thought ordering from a local MN florists would be the best option, but this is run like a corporate and they do not care about families. I will never recommend this place to anyone or any family or friends. They have horrible customer and don’t care about the people they are serving. I am very dissatisfied about how they handled the situation. Update: They still had not Refund the money Amanda and me had agreed on the phone, been at least three week now. Yea I don’t think I’m getting my money back, What kind of business is this.
I ordered flowers for a friend for a special day. I called the store to request the delivery after 3pm. They did not follow instructions and delivered at 930am interrupting a very important meeting and the flowers look so sad. I called their store to ask what happened. They said I didn't pay an extra $10 to guarantee afternoon delivery. I do not recall this offer and I would have paid. I had already paid $15 delivery fee. I was so upset. They kept saying "I'm not going to argue with you" and laughed. So disappointing. I have several plants from this local store. No more. Update review after staff response: Wow, they are still not open to apologize and accept the confusion. I don't know at what time they close, I just called and somebody answered. I asked if they delivered before 9am and once they said no, we discussed delivery after 3pm. I was very upset after waiting on hold for a while and staff responding combative that I was wrong and they were right. They charge $25 for a local delivery after 3pm.
I rarely leave reviews but I feel compelled to this time. The site is poorly managed and not ideal customer service. I searched a specific flower on the site using the search bar, found it, delivery date showed available for same day so I proceeded. The site added a delivery fee at checkout and the site allowed me to complete purchase. A couple hours later I get a call saying that a) they don’t have the flower, b) that I had purchased a bunch that’s only for events and meant to be a part of bulk orders c) that the window had closed for today’s deliveries so they could not deliver a different flower. The order was for Mother’s day so this ruined my day’s plans. On top of all this, all I heard was defense (e.g. the flower was CLEARLY for event bulk orders etc…). Then site should not have allowed me to check out or even show the flower as available. It was NOT clear. There was no apology or any sense of ownership of their part in the problem. Super disappointed and would not recommend.
I ordered online from a picture. Beautiful arrangement cost $190 so it should be beautiful. The arrangement that was sent out however, was not as beautiful. I did ask them to add Calla's to the arrangement which they did and I was out of touch so they couldn't contact me before delivery to see if it was okay, however, I just don't understand WHY they cannot do arrangements like the pictures. Why add 2 different colored roses when the arrangement only had one color? Why add Green leaves when the arrangement had Maroon ribbon? I couldn't tell what the vase was in the picture. Was supposed to be Maroon like the ribbon but, I don't know, maybe it was green like the leaves....... I understand that sometimes the colors or flowers need to be changed due to not having them in stock, etc... BUT, the two things I mentioned should not have been a problem. I just think for $190 you should get what you order.
I have been an avid supporter of Soderberg’s for a long time because their flowers and service never disappoint. But I wanted to share my experience from today and share the reason why I will continue to shop with Soderberg’s. I ordered flowers to be sent for a funeral service that was from 8am - 12pm. Unfortunately, the flowers didn’t make it in time for the service. But here’s why I love Soderberg’s. I called and they immediately apologized and rectified the error by offering to have the driver deliver the flowers to the family’s home at no extra charge/fee. I appreciate the sense of urgency and instant solution. Soderberg’s is also AMAZING about keeping you informed! They send you an email of what the flowers look like when they are done assembling and send you an email when it’s delivered! Thank you Soderberg’s for providing our community with beautiful full flowers and outstanding service!
On 9/3/27, we went to the store (we used to order flowers from this store pre-pandemic) placing an order for 2 arrangements in a smaller vases. The flowers were delivered today and we believe that we paid way too much for what were arranged for the order. We called the store right away and got a call back from the store manager. We explained our disappointment - there are similar size arrangements/bouquets on their website that are priced at half the price we paid for each of the arrangements we ordered. It seems that we were charged good money for the 2 small vases (that we will donate to the Salvation Army) that probably costs the store a few dollars. Nothing comes out of our conversation. Prospect.clients: do your research and comparisons, otherwise you may be disappointed like us for paying too much for a bouquet.
Kim is a tremendous help when it comes to customer service. She listens and really understands the customers need for prompt, professional service. She understands the flower business. In my experience, working directly with Kim at Soderberg’s Floral is by far better than placing and relying on a 1-800 or online order where so often things go wrong: order is not correct, order is late, or order does not get delivered at all. Trying to get any kind’ve help from their customer call centers is met with frustration and little to no help at all. You can be assured that Kim will listen and provide first class, personal service that your special occasion requires. She understands the time sensitive nature of such occasions and importance of follow through. The flowers are absolutely stunning.
We had a great experience with Soderberg's for our wedding flowers but unfortunately I'm not able to say the same about my recent orders. Online ordering on the website is very glitchy. I've called about this twice and it hasn't improved. Despite specifying online and over the phone what time I'd be picking up the order, it wasn't even started when I arrived today, and I arrived about 20 minutes after the time I'd requested. I wasn't able to wait to have it made, so I was offered something out of the case. While this was a nice gesture, the options were nowhere close to what I'd ordered. It's really frustrating to spend a long time with the problematic online ordering system, have to call for help, and then not even get the arrangement we'd requested in the end.
I ordered the Junk Food ‘n Treats Basket with the singing birthday bear for my daughter for her birthday. I was very disappointed when the bear was not included in the gift that was delivered. I emailed the company advising them of this and Kym responded promptly apologising for the mistake made by a new employee. She promised to have another gift basket made up according to my order and have it delivered the next day. This qualifies for a 5-star rating in my view. My daughter was ecstatic when she received the gift basket with the cutest singing and dancing birthday bear the next day. Thank you Soderberg’s for rectifying the mistake and making my daughter feel special. I will definitely make use of your services again.
My girlfriend loves cacti and with Google I found Soderberg’s as a company to fulfill a delivery of a cacti arrangement for her birthday. I spent the extra money for the deluxe arrangement to ensure it was as nice as possible. What arrived was severely disappointing. The product was as cheap as can be, the owner even said in email that it didn’t meet their standards. The arrangement arrived in a plastic pot with multi colored aquarium rocks and they even included a cheap grafted cactus that was guaranteed to die. The owner actually accused me for the grafted cactus dying. I spent well over $100 for something I could of put together for $20. I will not be using or recommending anyone use Soderberg’s for any reason.
Called from another flower shop in Arlington, TX about a week ago to send flowers to my family who had just brought my grandmother home for hospice care. I asked Amanda a couple questions to find out of they were the right place for me--I wanted something pretty, seasonal, and different. My family fell so in love with what Soderberg's sent, they went back a week later with pictures, to order a matching casket piece and easel for the funeral. Somehow, I was the one getting thanked for the beautiful flowers, but it was Soderberg's own work that sold itself over again. Thank you Amanda, for taking care of my family in the same way I would have, had I been able to. You've got many new lifetime customers!
I have ordered twice now from Soderberg's Floral. Both times I was able to deliver arrangements on the same day as I ordered them. The flowers were beautiful and fresh each time. The second time I ordered they sent me a photo of the bouquet and said if I'd like anything changed to contact them asap. I actually did want something changed, so I contacted them. I spoke with the nicest person who listened to my request and was so polite. I was nervous to call, because I didn't want them to feel bad about my request to change, but after speaking with them, the experience was so great and made me feel good. The bouquet arrived at my love one's home and was absolutely perfect! Would definitely recommend!!
Unfortunately had a really stressful experience one day before my wedding. I had two bridal flowers bouquet picked out a month before the wedding. The flowers bouquet were supposed to be different but coordinated together. Tim who was in charge of making it was supposed to send us a picture the day before to make sure we would approve. No pics were send. When we got there the bouquets were identical. Luckily a few workers helped out to change the bouquet a little bit so it wasn’t identical. Thank you for trying to fix it. Tim was very rude with me and my fiance at the day we were planning the bouquet. Paying almost 200 dollars I would have definitely pick out somewhere else if I knew the outcome.
We ordered a deluxe arrangement off your site (we knew what we wanted because we had ordered the same arrangement a couple of weeks before). You sent us a picture on Saturday of the finished piece. It was nowhere near what is was supposed to look like (cheap, small, terrible). We even sent you guys a pic of the one we received a couple of weeks ago, one that looked like the picture on your website. You redid the arrangement on Sunday and resent us a picture of the new one. Once again it looked nothing like what we ordered. You did not give us an opportution to response, so, I assume “we-get-what-we-get”. All I know is that I will never use you guys again. I feel you ripped us off!!
I have been using Soderberg's for around ten years now. Sadly, I've never been into their location, but always did my orders online. They have always been on time, communicative, patient with requests like dealing with office reception, or late afternoon home deliveries, or when I forget to order something until the last minute. Even better, their arrangements are gorgeous -- every single thing I order looks as good or better than it ever did on the site, with fresh flowers at their best, or just before their best so the arrangement gets even better over the next day or two. Again and again, they show me why I continue to order from them for special occasions. Absolutely wonderful.
I highly discourage any online ordering from this inexperienced company. I needed delivery to Arizona on May 8. After my mother calls saying nothing was delivered, I emailed twice and did not get a response until yesterday! They never processed the order because they suspected fraud due to my email address and Paypal user name. They never once gave me cause to think there was an issue. They lied about ever calling me. If I had known there was a problem, I still would have had time to order from somewhere else! I demanded them to refund my payment, and still nothing! Had to file a PayPal dispute. If they don't return my funds by today, I will be reporting them for fraud and theft!
If I had the opportunity to give a rating out of 10 stars, I would definitely choose that option! The experience I had with their online ordering system was exceptional. The flowers I ordered looked exactly like the ones displayed on the website, which was truly impressive. Moreover, their communication was top-notch. They confirmed my order and even updated it with the hospital room number, which I had forgotten to provide initially. They went the extra mile by sending me a picture of the flowers before delivery, ensuring my satisfaction. They also promptly confirmed the delivery and ensured it was delivered on the same day. Overall, I must say it was an outstanding experience!
I called first thing in the morning in a panic trying to get flowers to a service happening a mere two hours later. Ava was extremely efficient and calm on the phone, assured me they could do it, and took care of business quickly. They didn’t even charge for the rush job. And lo and behold, an absolutely gorgeous arrangement arrived on time!!! I got a lovely thank you from the family with no one the wiser that it had been last minute. I would strongly recommend Soderberg’s to anyone looking for a reliable, efficient, talented florist. Truly a superlative experience. Thank you so much!!
I've ordered several flower deliveries from Soderberg's. This past weekend, there was a mix-up with an order that I tried to cancel shortly after placing it since the recipient was going to be out of town. The manager I spoke to was very pleasant and issued a refund right away, despite the fact that the flowers had been delivered and I didn't have any proof that I had, indeed, called to cancel. Going above and beyond to make things right with your customers is why these guys have been in business for almost a century. I will definitely order from Soderberg's again--and you should, too!
I had a bad experience when I had called in regarding my delivery order I placed for my friends birthday. I have no ordered flowers prior so I am not knowledgeable in the process, however, I simply wanted to notify Soderberg’s that my friend may not be at home when they deliver and the lady who helped me over the phone was rude and laughed at me when trying to explain options in the case they were not home. I am hoping my friend enjoys her flowers but the customer service was not friendly and opening for people who have not ordered before and people who have language barriers.
We decided to order for the first time because we received an incredible and unique bouquet over the Christmas holiday, and the card was from Soderberg's. We were so impressed with the floral options and reasonable pricing when ordering. The day before delivery, we received an email with a link to a photo of the exact bouquet that would be delivered to our recipient. WOW - that was amazing. In addition, a last minute change of address came up and they handled it quickly and professionally. Thank you for the excellent experience - you have gained a new customer for sure!
This is the first time I have used Soderbergs to send flowers or gifts to family or friends. The website was a delight to use, very efficient with no surprises. My order was handled wonderfully and efficiently. I received a personal phone call to clear up a detail on delivery (my fault for not filling out the web order page correctly or completely). Then, to my surprise, via email, I received a photo of the arrangement I had ordered once they had finished making it. The arrangement exceeded my expectations. Soderberg's will be my go-to florist in the future.
This is the second time I have used Soderberg’s Floral & Gift in the past month. The first was for my cousin’s funeral and the flowers were gorgeous. Delivery was right on time and I loved that they send photos of the arrangement before delivery. Yesterday I had a Christmas arrangement sent to some very dear friends of ours and again the arrangement was absolutely gorgeous. My friends just loved them. I will certainly continue use them in the future for any for my floral needs. Thanks so much Soderberg’s, you do a fantastic job.
What a great experience. I am from out of town, ordering for my daughter who lives in town. A random internet search led me here. The selection and pricing was the best of all the florists I checked. Soderberg's sent me a confirmation email to make sure my message was correct, an email containing a photo of the arrangement, and a delivery confirmation. I ordered at 10am and they were delivered same day by by 1pm! Excellent. I will definitely use again. P.S. - my daughter confirms Soderberg's is the only florist she uses.
Soderbergs really went above and beyond my expectations. The flowers are so beautiful and really cheered up the person I was sending them to! The process was so easy! I called in and Anna helped walk me through the whole process of my order which was so wonderful. I was able to place the order at 5pm yesterday and they were delivered by 11am the next day. Being out of town, it’s hard knowing what floral companies to use but moving forward Soderbergs will be my go to! Thank you Soderberg for your awesome service!
Placing the order for a bouquet for a funeral was very ease. I went to their web site and found the arrangement I liked, Staff was very pleasant to work with, walked we thru the information they needed. Before delivery I was sent a photo of what I had ordered and it was perfect. Soderberg's kept we informed and emailed me a photo of the delivery location. They were a pleasure to work with and I have the greatest confidence every time I have a need for their services. Very, Very pleased. Thank You Soderberg's.
My grandmother was in the hospital & it was later in the day but wanted to have a flower/plant arrangement & a gift delivered to her the same day. Found Soderberg Floral online. They did an amazing job. Not only in such a timely fast manner but the quality was amazing as well. The arrangement looked better than what I picked online! Their customer service is great! Loved how they sent me a picture of final product so I knew exactly what was being delivered. I would highly recommend Soderberg Floral & Gift!
Placed an online order for next day delivery using their website. Was pleased with variety of selections. Upon completion of order, couldn't have been happier with communication. Received invoice and delivery details, an email next day with a link to a pic of the actual arrangement to be delivered and notification when it was delivered. Execution was flawless. Oh, and I was informed by the recipient that the delivery driver was so very pleasant and the arrangement was lovely. Would definitely use again.
I've enjoyed finding several small gifts at in-store sales before but never had occasion to order flowers from them until today, when I needed a same-day delivery on short notice without a huge budget to work with. Ordered online and found lots of options in my price range; just got confirmation that the flowers were delivered within 4 hours of my placing the order, and the recipients were very happy with the quality. I will absolutely be bringing any future floral business I have back to Soderberg's.
I ordered flowers online from Soderberg's for a coworker who lost his beloved pet. I was hoping for same day (2 hours) delivery. A rep from Soderberg's called shortly after to say they did not have the exact flowers in the photo of my order. They suggested options and even sent a picture of the alternative, which was even more beautiful than what I had ordered. The recipient was very pleased and so was I! thank you for the great service. You are now my go-to florist for business and personal orders!
Ordered a delivery from my daughter who is in Minneapolis for college. Picked Soderberg's because of it's proximity to the campus. Will pick them again in the future because of the great experience! The arrangement was perfect. Loved getting the photos of the delivery before it happened. She also commented that she had a great experience with the delivery driver -- he was kind and friendly, and a 'stereotypical Minnesota nice guy'. Thank you for helping her have a great day far from home!
I called last minute to get a gift and they closed 20 mins before I called. They had a sale on roses but it seems like they have a sale every Friday which is great. I was able to get flowers, balloons and a card in one place. Everything was ready which was very convenient for me since I was in a rush. I highly recommend this place if you are in the area! The flowers were beautiful and smelled very fresh. Thank you all again for my rush gift for a great price! Very appreciated!
I stopped in today because the metro drivers suck sometimes. Came to look around I love the atmosphere and the employees! Very helpful for a frustrating morning! Thanks for charging my dead phone! Love my new candle! Less pushy with the deals next time my guy! I ended up missing the bus again and no hard feelings for the misgendering either! Don’t hurt to ask!!! I completely understand though ! 10/10 recommend this place for any flowers or nice home accents!
Ordered across the country as a surprise for a friend and everything went smoothly! They called when the friend wasn't answering the door just to check that it was okay to leave on the step, and they followed my requests perfectly for the color and arrangement choices! Even drew a matching color heart on the note where the heart text didn't print. This isn't the first time I've used their flower delivery and it won't be the last. Thanks Soderberg's!
My experience ordering a Christmas Floral arrangement from Soderberg's Floral was absolutely top notch from beginning to end. Placing the order was easy to follow, and it was delivered exactly as I specified and on time. All through the process, I received emails letting me know the status of the order and included a picture of the arrangement before it was ready to ship. This kind of service is amazing and much appreciated. Norm Morris
Samantha and the whole team at Soderberg's were amazing to work with from start to finish for our wedding! They helped me figure out what would look best and everything was delivered fresh and on time. They made bridal hoops for my bridesmaids which isn't something they normally do but they turned out amazing. Prices are very reasonable considering the quality of the flowers and over-the-top service by the staff. I highly recommend!
I ordered an early Valentine's floral arrangement for a family friend of ours. The floral bouquet looked great (they emailed me a picture), and they delivered timely (and notified me). The person who received them said the delivery person was very friendly and very professional - even put in the porch while she was shoveling. Thank you so much for another great experience! It certainly made her day, so keep up the great work!
Soderberg's Floral and Gift did a fantastic job with a last minute funeral order for a dear friend who had traveled to home state of Minnesota to attend homegoing services for her lovely mother. Thank you from the bottom of our hearts for providing a lovely arrangement and delivering it in a timely matter. If you ever need florals please contact us here at Luxe Stems Floral Design Gallery in Frisco, Texas! Have a great day!
Everything was great! The online order was easy to place, they gave me a thoughtful follow-up call on a couple details soon after, they delivered it surprisingly fast on the same day, and — most importantly — my wife loved it. It made for a great surprise that looks and smells wonderful. My first time ordering from Soderberg’s was a total delight, and I will definitely turn to them the next time I need flowers! Many thanks!
Beautiful, truly fresh bouquets delivered on time and with care. I have been sending my mom flowers for years. I used to use FTD, which was a real crapshoot (missed deliveries, dead flowers, etc.). I found Soderbergs’s through a Google search. They have been fabulous. My mom talked about the first bouquet she received from them for two weeks! I am so happy to find a reliable and caring florist to brighten my mom’s days.
Soderbergs as an exceptional florist who I would highly recommend. I am a florist myself in southern Utah and I was in town for my grandfathers memorial service and in need of some flowers for an arrangement I wanted to put together. Jared and the friendly staff at Soderbergs went above and beyond to get me what I needed and was looking for. Thank you for helping me and my family at this important time of rememberence.
I have needed to send flowers a couple times in the last couple weeks. In both cases the designers put together a stunning arrangement that was appreciated by the recipient. The people I have worked with are kind and patient when I am trying to decide on notes or find address. I like their creativity, prices, and I get to support a local business. Need flowers in the Minneapolis/St Paul area then call Soderberg's!
Great place to get flowers, when there to get last minute flowers for Mother's Day. Called first and was greeted so politely by employee. Great customer service in store, with huge arrangement of flowers to choose from. Packed the arrangement in a box and even suggested putting them in child's car seat id it was empty. My partner loved them and said they were the best flowers she had ever received. 10 out of 10.
I started order in early morning hours for birthday flowers for dear friend whose birthday is today. I got call this am from pleasant young lady, Amanda, who went through exactly what I wanted, where to go, etc. I wanted him to get it today on his birthday. I was kept posted with photo of gift, when leaving, and when it was delivered. I highly recommend them for my service received for my first order with them.
Soderberg's provided lovely flower arrangements for a 4-H event I put together at the state fair this year. They were so helpful in managing the logistics of delivery during the fair (showing up right on time with a smile) and the centerpieces were absolutely perfect for our needs, at a great price. Highly recommended -- and if you haven't seen their displays in the Horticulture Building, you're missing out!
Very nice florist and I have ordered many times with no issues. However, my recent order was not as pictured. What is pictured for "Country Basket Blooms" in the main photo is the "Premium" arrangement and not the "Standard". There is no wording or notation that the picture is not the "Standard" arrangement. There are several other photos below the main photo, but no wording or descriptions. Very misleading.
I ordered two arrangements for a birthday party. I asked for them to be low as that height fit the space better. Soderbergs tacked on a $25 fee for each arrangement because they weren’t their “standard size”. The vase was the basic cheap glass vase from China that cost them no more than the taller standard vase. WHAT A RIPP OFF! When I called to complain about the price I was given the message “Too bad.”
10 STARS!!!!! I've been sending flowers to my mother and relatives for years from overseas and this is the first time the bouquet DOES LOOK LIKE THE PHOTO! Absolutely gorgeous AND Soderberg's SENT ME A PHOTO of the bouquet and balloons before they were sent off for delivery. How awesome is that??? Really, really nice. I will DEFINITELY be using them again and again. Definitely recommend.
Absolute 5 stars! From the customer service to the emails that keep me posted about my delivery, the whole process was just a breeze to order and the bouquet turned out to be super elegant and very well put together. The only complaint is that the website doesn't have the best pictures of the bouquets and it's hard to understand their size. And my girl was extremely pleased with it)
Soderberg's Florist was amazing from start to finish. Sending a picture of finished arrangement to you is wonderful! If you are not happy with it, you can request changes. I have not seen this before. Total customer satisfaction! The ladies were knowledgeable and quit helpful. Will definitely order from them again. The floral birthday cake was cheerful and beautiful! Thank you!
I had a wonderful experience working with Soderberg's Floral, and feel they went above and beyond with my order. I ordered one of the "florist designed bouquets" and not only was it completed quickly and beautifully, they sent me a photo prior to delivery to let me know what it looked like! Prices were extremely reasonable, service was fast, and the product was beautiful.
Soderberg's delivered a bouquet of beautiful dark pink roses to me on a frigid Minnesota January day. What a day brightener! They even had to drive out twice as noone was home on the first delivery try...and it was a long drive, but they came back at the agreed on time. Great product of beautiful flowers and wonderful service! What more could you want from your florist!
Highly recommend. I foolishly tried another florist to send a sympathy bouquet to a wonderful young lady. After 4 days and no delivery, I requested a refund. Soderberg's was given the order late Friday night and the wonderful arrangement (and bear) arrived by noon on Saturday. Thank you Soderberg's. I will recommend your florist to all. Cindy Chessman Ontario. Canada.
Great florist in the Lakeville, MN area. I ordered from Texas and could not have been more pleased - as was the recipient. Communication was perfect, we discussed the details of the orchid plant and it was created exactly as promised. Very fast delivery, email notifications, along with a picture and delivery confirmation. Highest recommendation!! Thanks y’all!
I wanted to find a same day delivery florist because I found out my daughters birthday gift wouldn’t arrive on time. I placed the order online and she received the flowers within a few hours. They are vibrant and smell wonderful. They look identical to the photo displayed on their website. Thank you so much! I will definitely use this company again!
I live in Mankato, my daughter recommended this shop to me as it is in her neighborhood. I ordered flowers this morning and they were delivered this afternoon already! I was emailed by Soderbergs with a photo of the flowers and emailed after they were delivered! Exceeded my expectations, I will be using Soderbergs for future flower orders!
Ordered an arrangement for my wife for anniversary. She was over the rainbow with happiness. I've ordered flowers from ftd before but what we got from Soderbergs was extremely beautiful, the quality and quantity of of flowers were beyond measure. Thank you Soderbergs for making my wife's day. Definitely will be calling your shop instead of ftd.
Thank you for confirmation pic. Arrangement was beautiful. And last minute delivery. Having worked at soderbergs in the 80’s I was grateful that their quality was still top notch and totally reliable delivery. I was able to make all arrangements online. Great place to work in the Gene & Carol days. Grateful you’ve kept up the high standards. ❤️
This place took care with my order. The lady on the phone who took my order was efficient and friendly and responsive. I asked for the florist to design a happy bouquet, and she made a gorgeous riot of summer color. Soderberg’s was careful at delivery on a very hot day - they made two attempts to deliver (second one worked). Highly recommend.
Very happy with the bouquet I ordered for my mom. I got one of the Florists Choice bouquets with no idea what it would look like and was pleasantly surprised to see how bright and beautiful it came out--lots of different blooms accentuated by green leaves. Perfect to cheer up a January day! Sorry I can't figure out how to post a picture!
I had such a great experience ordering flowers for my mom's birthday! I called early in the morning and she had the flowers by 11:15am. She sent me a picture and they were even prettier than what I expected. I have told many people about the great service, and will use Soderberg's for any future floral needs. Thank you so much!
I have used Soderberg's for a while now. I appreciate the quality. The first time the delivery was left at the wrong house but I am so happy that I kept using them. It was several years ago. Service has been without a hitch since then. They have a good selection of products and professional service. Thank you Soderberg's.
My first time using Soderberg's. Loved it! web site was easy to navigate, got to see exactly what I was purchasing plus they sent a picture to my email. Asked to deliver before 3:00pm and there was no problem with that.(especially seeing that I ordered last minute) Had a great experience, will definately use again.
I would have given 5 stars, but I have to deduct 3 after seeing the insane price increases by Soderbergs. I've been ordering their bouquets every February. I logged in today to place my order and my jaw dropped. Sorry Soderbergs, but I can order the same roses from Amazon for 1/4 of your price with free delivery.
I ordered flowers for a friend’s birthday and they turned out wonderfully! They were beautiful and affordable. I also want to mention that their customer service is great! I accidentally gave them the wrong address and they were understanding and patient with me. My friend got her flowers and was very happy!
Could not have been easier to order over the phone, share my vision for the order and process the delivery. I even made a small morning-of change, and the folks at Soderberg's made it happen! My friend was delighted by the Designer Choice Bouquet delivered to her home, and I was delighted by the process!
I ordered a floral arrangement for daughter’s family for thanksgiving. Soderbergs called to let me know the original vase that was displayed with the arrangement was out of stock I would have not known or my daughter wouldn’t have known so was a very nice gesture on their part. Definitely ordering again
This florist was very professional! Rebecca gave me wonderful customer service, sent a picture of my item ordered and kept me up to date on the deliver and then sent a confirmation that it was delivered. I will definitely use this florist again. Thank you Rebecca for taking such good care of my order!
Ordered for Valentine's Day the last two years and will continue to use them for future needs! Very easy to work with and a simple online platform for orders and delivery. Was sent continual updates, pictures of the product and confirmation of immediate arrival. She loved the flowers! Thanks so much!
I ordered flowers for a friend online. Pretty easy process to negotiate once I figured out how to actually add it to my cart (that's on me). What was really sweet is that they send you a pic of the bouquet once they've made it! Really sweet! It's nice too that I am able to support a local business.
I reached out to Soderberg's, wanting a family florist for a sensitive occasion. They paid careful attention to every detail of my order, even sending me a photo of my completed floral arrangement before delivery. I will absolutely use them again, and highly recommend them as a florist. Thank you!
I ordered a floral arrangement online and it was delivered the same day. It was easy to find options I liked, and I LOVED the fact that they sent me a picture of the completed arrangement. They also sent an email with a map of where it was delivered. Very reasonable prices and great quality.
I ordered 2 flower arrangements for a local funeral. They both were beautiful and exceeded my expectations. The standard size was large and contained so many fresh, fragrant, perfectly opened flowers. They were delivered well in advance of the service. I would highly recommend Soderbergs.
Outstanding customer service - Soderberg's went above and beyond to ensure that the arrangement I ordered was delivered on time (on a Sunday) and in a very courteous and professional manner! Not only was the product beautiful, but the communication was top-notch from beginning to end!
You made a special day even more special! While soom other florists are not delivering to hospitals, Soderberg's was easy to contact and confirm you would get the flowers to my daughter and her kidney transplant donor. Joy all around. Thank you for your special care and promptness.
Very impressive service, I liked the fact that they sent me a link with a picture of the arrangement before it left the shop for delivery and email of date/time it was delivered. Flawless service and the arrangement was beautiful! Will definitely be using them again in the future
Big thanks to Soderberg's - none of my other Christmas presents arrived on time this year, but Soderberg's came through with a lovely Christmas cactus for my mom, just as planned. And they sent me a nice update with a picture of my order. Thanks folks, will order from you again!
This is the second time I have ordered from here this year. I purchased Tulips for delivery, to surprise my fiancé for her last day at work. Very displeased with the lack of tulips and the high amount of sepals. Definitely not worth the 54.99. Service is appreciated though.
Ordered flowers for my mom. Same day delivery, fantastic customer service. They kept me up to date on the order throughout the whole process, even included a photo of the arrangement before they delivered it. Beautiful options, helped make a sad day a whole lot better. :)
I am so impressed with the professionalism of Soderberg's! I have never had a florist send a picture of my order before. Needless to say, the arrangement was GORGEOUS for the budget I specified! I would recommend Soderberg's over and over! Great experience!
This was my 1st time placing an online order with Solderberg & I'm extremely pleased with the prompt delivery of my sister's beautiful b-day floral bouquet. My sister absolutely loved them too! I'll be sure to always order from Solderberg in the future.
Called three times and sent wedding inquiry twice and no response. When I called I Was told I would get a call back never got a call back or answer to my email wedding questionnaire. Waited over a week. Not very trustworthy to book an event with.
The florist created an outstanding floral arrangement for my daughter and son in law's wedding vow renewal ceremony. The colors were amazing and just beautiful! And her bouquet was outstanding, way beyond my expectations. Thank you Soderberg!!
Soderberg's is my "go to" for ALL my flower needs. Always on time. Always a GREAT value. Incredible Customer Service. Kym and her "flower crew" are the BEST!! Just had Valentine flowers delivered for my wife today!! BEAUTIFUL!!!!!
Fabulous service with stunning arrangements. Trust the process and go with designers choice because they will not disappoint. This service was easy to use and very professional. I ordered from out of state and highly recommend!
From one florist to another, thank you so much for the beautiful and very full gourmet food basket that you put together and delivered to my family in Prior Lake! Such friendly service and easy ordering! Thank y’all so much!
Ordered two 12" petunia hanging baskets for my deck. They are loaded with flowers and the purple and white flecked basket is gorgeout. The other is pink and is very nice but, the purpe shows off much better. Love them
The staff and designers at Soderberg's Floral are terrific. Great people very prompt, caring and professional. If your in need of making a out of state floral order contact this shop you will not be disappointed.
Gabriela Floral Design is FANTASTIC! I ordered flowers for the same-day and the service and flowers were wonderful! They were so happy and willing to help with such beautiful flowers to choose from!
I ordered the Standard size arrangement in this darling It's a Girl wagon and it was just right! It looks just like the advertised picture!! Very pleased with this arrangement.
Living out of state it can be hard to find dependable florist. Chel was very helpful in setting up placing order, delivery to U and communication! Highly recommend them!
This place gives stunning products - it’s hats to find a quality company that can make sure the flowers look as they do on the site. They went beyond expectations.
I have never had a better experience ordering flowers than with Soderberg's. Great communication and follow-up from order thru delivery. Gorgeous arrangement.
Affordable flowers for my wedding. Responsive staff. They listened to all my thoughts on flowers delivered a beautiful product! I couldn't have been happier!