I'm a new patient and not very tech savvy, but I found registering on line so easy with clear and concise instructions. When I rang to query something, my call was answered quickly and the two ladies I spoke to were incredibly helpful and very efficient. Everything was sorted in no time and nothing was too much trouble. Thankyou!

I dealt with Jessica yesterday who was absolutely fantastic. She is a great ambassador for Specialist Pharmacy. Despite me changing my order and delivery details on numerous occasions she went out of her way to ensure my order was correct and was being delivered to the correct destination. Fantastic service.

Had been dealing with specialist pharmacy for compounding our special order prescriptions for our patients for a long time and we can’t fault their service. From customer service to pharmacists , they are all very helpful and supportive both to patients and doctors. Thank you for your high standard service .

My specialised prescriptions are always compounded and delivered promptly by The Specialist Pharmacy. A special mention goes to staff member, Jessica, who is extremely professional, gets problems handled quickly, all while being warm and personable, following thru with excellent customer service.

Each time I deal with the Pharmacy I am always impressed by the customer Service they give. In the event of my misplaced prescription, Rose came to the rescue and even helped me navigate with the practitioner direct. Another great example of excellent Customer Service!

Really really Bad! Tried to call to order prescription for 2 days and after queuing for 3 minutes 30 seconds andthey put you through to a voice mail answer phone. Not good enough! I am now out of a prescription that I really need! Try a pharmacy that cares!

My initial prescription was lost by Royal Mail and two weeks later despite paying for more medication and several phone calls and emails I am still waiting. Terrible communication and seemingly little regard for customers health and requirements.

I've been using Specialist Pharmacy for the last two years, and they are the only pharmacy in the UK and EU that could provide me with the exact prescription and dosage that I needed. Their turn around is fast, reliable, and always on time,

Overall my experience has been below average at best. From ordering to customer service the customer service is lacking and they do not appreciate that patients are customers. Not only that the 2 staff members I had interactions with were

Aisha is wonderful. She could not attain my product; however, this was not any fault of hers as its a supplier issue, and it certainly wasn't for a lack of trying as she contacted many people on my behalf. She went above and beyond. Her

Rose in particular has been so helpful with an issue to do with posting medication to another country. Her response was not only swift and informative but she was delightful and so kind and compassionate with it. Thank you so much, Rose!

Please don’t use this pharmacy their patient care is appalling. The staff are rude, they don’t respond to your desperate please to process your prescription they take days to upload an urgent prescription leaving you without medication.

There was a mix up with my recent prescription to the Specialist Pharmacy. I have to say that once I emailed and explained the situation to Paaven, the pharmacist, I had the most positive of experiences. He was very calm, measured and

I would just like to share a review for such a fantastic company, I came across London specialists pharmacy on Google while searching for an alternative compounding labs to what I was using, I was hoping to find somewhere that could

I find the people working at Specialist Pharmacy really helpful, patient and knowledgeable. Most of all, most recently, I have been speaking with a pharmacist there, her name is Dhruva, she has been brilliant, giving me her time and

A lovely business to deal with, nothing is ever too much trouble for the staff. Professional, knowledgeable, efficient and helpful. I particularly like their new on line portal, one of the best, user friendly websites I’ve ever used.

Very helpful in sorting out my order so that I do not have to wait too long for hormone medication. The person who dealt with me had a 'can do' attitude which was very refreshing. Many thanks. Sarah

Exceptional service and customer care from the Specialist Pharmacy. Their customer care has always been excellent - with helpful staff, brilliant and effective products and efficient delivery.

Great service! I would highly recommend! Had issues with the initial creams supplied and Aisha was so patient and helpful to get it sorted for me. Thanks to the team and Aisha for all the help!

I would like to take this opportunity to say a massive heartfelt "Thank You" to Aisha who is the most wonderful woman and pharmacist I have come across during my 8 years of living in the UK.

I've used the Specialist Pharmacy for over a year now to order medication. Each time I have received exemplary service. Thank you all so much. I can highly recommend the Specialist Pharmacy.

I would definitely recommend this Pharmacy. Excellent customer service, Rose was very helpful and personally made sure my prescription got delivered on time. They are very kind and helpful.

The service is brilliant and the team are always there to help, in particular Rose who has really gone above and beyond to ensure I get the prescription I need on time. Thank you so much.

I have always had a swift and efficient service from Specialist Pharmacy and when I required an answer to a query via email recently, the information was provided quickly and politely.

Second time I was contacting this pharmacy and it was another great customer service provided by Laura and her colleague. Very polite, efficient, helpful and friendly.

Had problems with the dispatch date of my medication . Thankfully Yaaseen ,who answered my call, managed to sort it out immediately with great effort on his part.

I have to make a sudden trip overseas. I needed medication urgently. Specialist Pharmacy went above and beyond to make sure I have the medication I need.

Thank you for your fast response and efficient handling of my prescription. It is much appreciated. Thanks to Rose and the whole team for their help.

I'm giving them 5 stars - they were really helpful, answered all the questions I had, knowledgeable, efficient and fast. Can't fault them.

You website is broken. ‘Add to cart’ button won’t respond to clicking. Tried to on iPhone 12, Lenovo laptop and iPad. Very frustrating

Incredible products and exceptional customer service today from Elisa! Thank you! Really pleased five star thoughly recommend

Excellent customer service, the staff took the time to listen to me and were very helpful. Highly recommended.

Great service, they sent my prescription double fast as I was running out. Very happy with this company.

Brilliant, super helpful above and beyond expectations. The staff are amazing …

Brilliant service in helping me get medication for my cat. Literally a life-saver!

Efficient, professional, friendly and a pleasure to deal with.

Always prompt reliable and knowledgable service and advisors.

Charlotte was polite, efficient and a delight to speak to,

Very responsive and courteous service. Highly recommended

Brilliant service! Everyone is so helpful.