Level 2, Unit 1C, Heritage Business Park, 5-9 Ricketty St, Mascot NSW 2020, Australia
Spencer Travel is a Travel agency located at Level 2, Unit 1C, Heritage Business Park, 5-9 Ricketty St, Mascot NSW 2020, Australia. It has received 21 reviews with an average rating of 4.4 stars.
Monday | 9AM-5:30PM |
---|---|
Tuesday | 9AM-5:30PM |
Wednesday | 9AM-5:30PM |
Thursday | Closed |
Friday | Closed |
Saturday | 9AM-5:30PM |
Sunday | 9AM-5:30PM |
The address of Spencer Travel: Level 2, Unit 1C, Heritage Business Park, 5-9 Ricketty St, Mascot NSW 2020, Australia
Spencer Travel has 4.4 stars from 21 reviews
Travel agency
"I have engaged Spencer Travel for both business and personal travel for over 15 years"
"I have dealt with Ian for more years than I care to remember"
"International trip booked, return tickets booked for 1 month later than required, vital documentation requirement not stated, therefore almost stranding traveller in a foreign international airport, hotel not booked in destination country"
"Divinity is an absolute time waster and has the worst customer service I have ever come across"
"I've been using Spencer Travel for years"
I have engaged Spencer Travel for both business and personal travel for over 15 years. The peace of mind in booking with an agency that anticipates everything you need and supports you through your travel is something you don't get from other agencies. The expertise of Penny and her team mean you get knowledge and experience which helps you in making decisions around your travel planning. And it doesn't stop there. Spencer Travel is with you all the way, updating you and assisting you until you return home. Whether you are working or holidaying, you don't need to be worrying about travel issues and Spencer Travel can take care of all that for you so you can concentrate on your trip. I cannot recommend Spencer Travel highly enough to any travelling for business or leisure.
I have dealt with Ian for more years than I care to remember. He continually demonstrates an impeccable level of professionalism, even down to answering the phone using my name Wow. He has looked after & continues to look after my holiday needs professionally, quickly, with a minimum of fuss & organises the best available without prompting. I absolutely have no hesitation recommending Ian & Spencer travel.
International trip booked, return tickets booked for 1 month later than required, vital documentation requirement not stated, therefore almost stranding traveller in a foreign international airport, hotel not booked in destination country. Terrible. Not recommended, the emotional turmoil caused by this incident can not be stressed enough.
Divinity is an absolute time waster and has the worst customer service I have ever come across.. Very unprofessional and rude, I came to Spencer Travels based on the reviews I saw here but her character was the opposite and I guess the reviews do not depict the service she provides. Get a training in customer service or some manners
I've been using Spencer Travel for years. They are always quick with replying to my requests and happy to help. Nothing is too much trouble and it is always a pleasant experience arranging my travel requirements.
Have used Spencer Travel a few times now and both times have been great experiences! Our agent Debbie was so patience with us with all our questions and was always quick to answer. Couldn’t recommend her enough!
Highly recommend this Travel Agent. We have used them for the past 3 years and their professionalism is very obvious with the attention that they have given us.
By far Spencer Travel is the most proactive, efficient and friendly travel agent i have ever had the pleasure of dealing with.
If you want your holidays done right, Spencer Travel is a must have.
Great reception. Thank you.
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