I am very surprised by the negative comments. I've been dealing with Springfield Pharmacy for a few years now, the gentleman that I speak to (who I assume is the owner) is very polite and friendly, the service is amazing, my meds are always dispatched the same day! I've always been very pleased with the service they've provided so far.

Terrible service, rude staff. How many more bad reviews before they should be struck off? In this line of work you should not have ONE bad review, let alone the amount they have. I know 3 people who have all had issues with this pharmacy. AVOID!!!

It takes ages to be served, no matter what time of the day you go. Their attitude sometimes is as if they are doing you a favour. Most of the times when picking up prescriptions they ask you to come back or keep waiting with no consideration.

I seldom post reviews when I have had a bad experience but I feel absolutely compelled to review on this occasion. I really must echo the bad reviews on here. The attitude of the staff is positively nasty. I've put up with unprofessionalism

This pharmacy is absolutely amazing! I've been with them via phone for over a year (they're not my local pharmacy but they have specialist medications) and they always know exactly who am, what products I've already bought/will require and

I had the displeasure of visiting this pharmacy today. Terrible service by a twenty something male and I had to shout my question as he was at the back of the shop and could not hear me . I then asked if he had any hand sanitisers. He said

The pharmacist lacks responsibility that he didn't know how long my 6 year old should take the prescription medicine, after confirming the doctor's instructions to take the medicine for only 5 days, he still gave me one bottle of unmixed

Pharmacist very indifferent when I asked him to help me get my parcel he said the lady who deals with parcels was out. Fair enough. I waited a few minutes and when she didn't come I asked again if he could help. To which he replied 'well

I have used this pharmacy several times now for a mail in prescription. When I call the service I receive is personalised and helpful. Pharmacist is always pleasant and patient calling me back if necessary. My prescription is always

The owner or pharmacist is the rudest man i have ever come accross. Will never shop there again. And i warn future customers. I mean why so rude in a place where they supposed to help people!! Oh well. Loads of other pharmacies!!

I was using this pharmacy because I lived a few doors away from it for over 20 years. The owner seemed nice & I felt I was dealing with someone who I developed an affinity over that time as well as him being local.

Used them for years. Always helpful, polite and professional - from the staff to the pharmacists. I have never had a bad experience from them and I visit them once a month.

I have been coming to Springfield for my prescriptions for a number of years. Dr Sam offers a brilliant service, fast, efficient and totally reliable.

Very professional and excellent service. I don't recognize the person in the bad review. I have always been treated with the utmost courtesy.

Excellent service. Have used Springfield pharmacy for years and have found them helpful, pleasant, knowledgeable and professional. Brilliant.

I cannot understand why there are negative reviews about this pharmacy. Sam, the owner, is one of the kindest, most helpful people I know.

Staff always helpful,my husband and I have been assisted promptly and cheerfully for the past 5 years since we came to live in Richmond.

Very helpful, great response time and fast delivery thank you. Recommended by private practitioners for specialist requirements

This has been my pharmacy for years and I have always been treated with upmost respect and genuine kindness.

Terrible service, rude and obnoxious staff. I wish there was an option for no stars

Excellent pharmacist . The gentleman is extremely helpful

Always very helpful