I've recently visited this location and ordered an Americano. The experience was bittersweet. While picking up my drink, the barista kindly offered a pump of syrup. I asked for 1 pump however, I was surprised when asked to return to the counter to pay an extra $0.80 for it. I understand that businesses have pricing policies, but this felt a bit pushy, especially for such a small addition. I appreciate the suggestion for an extra flavor, but the execution felt more like an upsell rather than an act of customer service. I was initially inclined to leace a $10 tip for the overall service quality, but being pushed for more $$$ changed my mind. I believe a more customer-friendly approach, especially for small additions, could enhance the Starbucks experience. Service approach could be more considerate.
Food: 4
Service: 1
Atmosphere: 2

0 stars for the terrible service. I went into this Starbucks the other day to get a cup of ice water as it was 40 degrees outside. The woman (white woman with glasses) working there said that she couldn't give me a cup of ice water because "of the environment" and said that it was illegal for ger to give it to me. I offered to pay for the cup, and she said that it was illegal for ger to even sell me a cup of ice water. She even mentioned not having any cups to give.. like what... I just found that to be the most obbsurd thing to not give someone a cup of water when it is so hot outside and I get having to pay an establishment for a cup but I even offered to pay and apparently it was illegal. This is not a proper way to treat other human beings....
Service: 1

I go here all the time before work, all the high-school age employees are so sweet and good at making drinks! But, there's an older glasses-wearing white woman there (who I assume is the manager) who just gives off the worst vibes ever. My sister went in during a rush to order drinks for me and my mom (she didn't know it would be that busy) and the older lady goes "There's 20 people behind you" basically saying that my sister ordering 3 drinks was holding up the line. I cannot imagine being that miserable in life to actively be rude to strangers. If I knew her name I would name drop. Anyways, the other employees deserve better.
Food: 1
Service: 3
Atmosphere: 1

The staff and management does not focus on customer service. They are extremely slow, waited in line 3-5 minutes behind an employee that was chatting with the cashier, I had to ask if someone could take my order, because the cashier and Starbucks employee was chatting as if no one was waiting in line which was me. The drive thu is slow also, I have given this location lots of changes but I will drive further for better service. Ohh and when the cashier finally took my order, there was no sorry about the wait, just what can I get for you Sorry this is the wrong Starbucks. I meant the Starbucks by farm boy.
Food: 4
Service: 2
Atmosphere: 2

Usually come here after shopping or the gym, good Starbucks locations (find it quite convenient if you want to get something while shopping or on the way out). The staff is usually quite friendly and I don’t have to wait too long which I can understand. The drinks are usually good, no complaints!
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 5
Service: 4
Atmosphere: 4

Horrible. Will give 0 star if I can. The older white woman with glasses is the worst person I ever met. Horrible horrible attitude. Refused to give me a cup of water said “we don’t do that here ”, last time I checked this was still a Starbucks right? I don’t know why she still working here. Everyone I know come here hate her. People stop getting Starbucks because of her.

The staff were inexperienced, clumsy and rude. My coffee was not prepared correctly and the barista spilled a coffee all over the counter. Worst experience at any Starbucks location.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 4

Really poorly run. Inconsistent service across the board. Every now and then there’s more than one person running the place. If customers are lucky. Terrible.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 1

It’s an ok Starbucks. Because it’s a licensed Starbucks, you can’t order ahead or earn Star points. I once received a half full cup, the rest being bubbles from being shaken. However, the majority of my visits have quality drinks and they always have friendly service.

Staff are always cheerful and polite. They even drew some balloons on my birthday Frapp.