This is the most convenient Starbucks on my way to work and I have been coming here often in the last two years. I won’t anymore. The service is very slow and looks like the employees are doing you a favour. I place my orders on the mobile app and most of the time it’s not ready by the time indicated in the app. The items for mobile orders are hidden behind the counter so I have to wait for someone to help me when I come in. This is never happening at other locations - that’s the beauty of mobile orders, you don’t have to wait in the store as the items are placed so you can walk in, pick it up and walk out. Staff never acknowledges you, you come and wait and wait and wait and when you finally get someone’s attention, they don’t even say a word. I work in customer service and this is not the right way to do business.
Food: 4
Service: 1
Atmosphere: 2

This Starbucks is on the way to my bus stop every day so I stop there occasionally. I would stop there more if they weren’t so freaking slow. Yesterday there drive through was completely empty, and the parking lot in front had about two cars so I knew they weren’t busy and I gave it a shot. They took 7 minutes on the clock to get me a coffee and a bagel. Today I left 10 minutes early so I could stop, ended up waiting 20 minutes and had to leave without my food. Not once have I ever come here and been pleased with the fast and efficient service. There have been times where I came into the store, been the only one there, and stood there and waited for 5 minutes before anyone even looked at me. The service here is terrible, incredibly slow, and frankly not worth it.

This particular Starbucks has not gotten my order right yet. Today, the drip coffee was bitter. Previous iced cold brew pumpkin cream was not right, no pumpkin flavor. An americano was bitter and tested old. My expectations of regular Starbucks drinks are not offered here. I am going to have to drive further to a different location. All 3 occasions I have been to the drive thru, and I have not returned my drink. I have driven away before taking a sip, which is my fault. The staff have been friendly.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 1
Service: 5
Atmosphere: 5

This place is poorly managed. I ordered a beverage and a breakfast item (eggs). Got the drink fast but had to stand for 10 minutes until one employee flagged me and asked what I was waiting for. Turns out they forgot about my order, even though there were 7 employees on the floor and barely any customers. I asked to see the manager. Keara came, did not even apologize, lied to my face that "they were very busy", and said the only thing she could do was issue a refund for my item. No breakfast, time lost, and the worst possible customer experience.

This is the worst Starbucks. Every time I go my order is wrong or bad. Today I went and asked if the mocha cookie crumbles was good and the girl said yes so I ordered it. But it was gross so I went back and she charges me $7 for a replacement drink. Every Starbucks I've ever tried something new at they've always said, "if you don't like it we'll make you a new one for free." Just honestly bad service. The drive thru is also slow as hell.

I specifically said light ice and still they filled the cup more than half with ice and when i showed it to the employee this is what you call light ice she said yeah this the way we make drinks for light ice. I asked for new drink and she refused plus didn't give the refund. They charge so much but you get nothing in return.
Food: 1
Service: 1
Atmosphere: 1

Very convenient to meet colleague as it's just off the highway. Only has a shared bench with high stools to sit. But this is fine for two to sit with a laptop and paperwork.
Service
Dine in
Meal type
Other
Price per person
$1–10
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot

I have ordered from here a few times hoping that it will be good, but it is always horribly made drinks. I know there are other Starbucks in the area, but I don't always get a say in what one I'm taken too. Every time I order any drink it is not made properly and tastes of burnt espresso. Giving two stars is generous.
Service
Take out
Meal type
Other

Purely for the guy taking our order at drive trough. He was so happy when I asked him back "how are you doing?" Because, as he said, most people jump into placing their order instead of partaking in that back and forth of "how are you? I'm fine, how are you?" etc, etc. It was a genuinely sincere interaction and I could tell he really needed it.

They are the worse, I had to wait for like 15 minutes. And another 10 to 15 to make my order, what is this I was telling the cashier my order she wasn’t getting it at all. And other cashier jumped in and they were also rude couldn’t take it. I am speaking English not other type of language. Ugh so bad, the worse of all time

I spent Friday there with my daughter .. What an amazing spot. The kids had so much fun. They have been there before and we're busy explaining everything in the Longhouses to me. They also has a blast digging in the Archeological Site that has been set up. They had some much fun in there, that they went back before we left.

I enjoy a coffee treat once awhile but they got my order wrong. While this could have been fixed they didn't allow me to get a refund or a different drink. Very unfortunate as I have countless food restrictions and couldn't even enjoy the wrong order I got. Highly convenient store location but poor customer service.

Staff are awesome but management…you need to get your act together. Google and the app say you’re open until 930 but you now close at 9, and the employee said they’ve been asking for it to be changed for quite awhile.
Food: 5
Service: 5
Atmosphere: 5

Unreal service. Ordered a drink. 3 other customers came in and ordered and got their drinks before me. I had to remind them about my order. 20 min latet, quite a long wait time to be honest. Avoid this location
Price per person
$1–10
Service: 1

We were hoping for a treat after a tired several hours. My husband ordered caramel macchiato for the 1st time in a year. I ordered a grande bold cream and sugar. Mine tastes like it had no sugar and both were luke warm. Don’t recommend this Starbucks

Always dependable and good service. Just be aware that the sweetness of beverages can change from country to country.
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5

Closed the door on several customers face with no words spoken. Everyone can get a coffee anywhere it’s not a big deal but the disrespect this staff shows customers is unbelievable
Service
Dine in
Meal type
Breakfast
Service: 1

Drive thru too slow. Didn't have products. Was told they won't put a sign out saying out of the pumpkin products because people usually elect to get a different drink implying that they draw people in so they can still make money
Service: 1

Went to this location two days in a Row as this is close to my house. The first day the lady was super rude and today when I told the girl that was my drink she rolled her eyes at me while handing it to me. Will never go back to this location.

Many visits to this location during the last few days have lead me to conclude that staff does not care at all about their work and Starbucks’ reputation. On a Sunday at 3pm there was a drink that was spilled on the serving area and none

Placed app order, my son went to pick up. Sandwich was missing and wrong loaf was given. Called and spoke with Amanda I believe- she apologized for the confusion and assured that the breakfast sandwich would be hot and ready if he could

This is the WORST Starbucks I have ever been to. Today was the last straw, I will never be going there again. EVERY time I place an order (both in person and drive-thru) it is wrong - wrong order, wrong size, or missing something. Every

I went here this morning to get an Venti iced coffee, the cashier that assisted me was nice. Surprisingly they are open at 5am; which is really early! It was the only place that was open in the area. It’s a nice location, very bright.

Waited 20 minutes to get a small black coffee today. Hire more staff or lose me! Every time I’m in the store the wait time is ridiculous and always only three staff!
Meal type
Lunch
Price per person
$1–10

This Starbucks serves their drinks significantly hotter than standard (they were so hot the barista even warned us how hot they were…). Unfortunately this ruins the mouth feel and flavour of the drink.

Staff are great. I came for dine-in (they have plenty of shaded patio seating outside + one long table with bar stools inside) and they were doing a great job serving drive-through customers quickly

The staff is very nice. But the Starbucks as a whole is poorly run. They hardly have anything in stock. Not to mention how long the drive through line takes; Usually over 15 minutes.

Saturday September 2nd 6:42am still not open. Waiting outside with a couple of people. On my way to a wedding with a strict time line and came here at 6:20 to wait because they say

Better than Timmy's and Mcds for breakfast sandwiches. The gouda, egg and bacon is a nice healthy option if you are looking for something that is filling and not calorie heavy.

Girl at the drive thru window is a gem. always smiling, always happy, easy to talk to. even when I want to add to the order at the window, as I'm paying for initial order.

Long wait for two drinks. Priority was given to drive thru. Waited almost 15 minutes for 2 drinks and 2 cake pops.
Food: 5
Service: 2
Atmosphere: 3

Don’t go. It probably won’t be open, or have a drive thru. Just go to the one at Tanger.
Food: 2
Service: 1
Atmosphere: 1

Delicious, happy and smells like mornings. For the best Mocha in two it’s theirs ! Delicious, creamy and worth it ! More

Insanely slow service out of rush hours We waited 30 minutes in the drive through
Price per person
$10–20

If you order ahead, you are still forced to go through the drive thru as they do not allow in person pick up.

Slowest service in town. Don’t bother mobile ordering it will still take them 30 minutes…
Service: 1

Fast friendly service. Cappuccino always feels light as my drink was majority airy foam.

Too pricey But good coffee
Food: 4
Service: 4
Atmosphere: 4

Fast friendly service. Graham was quick and all around pleasant.

Recommend the Starbucks at chapter's in lieu.
Service: 1