I had been a member for over a year. I have been putting off writing this review to see if the management would be reasonable. During the shutdown, my trainer left the gym, and as i was training for a specific purpose and had been with that trainer for a really long time, i was extremely hesitant to just go with another trainer that i had never met that Stone's couldn't provide me with their qualifications right there which they should have. So i asked for my money back. I was told that since i purchased multiple at a time and had already used some so i couldn't get a refund for any of them. I did not go in and say i want to purchase package X. I had said, "hey i want to purchase 4 training sessions with such and such trainer for the month". When I asked if i could use the payment/credit towards anything else (group classes, t shirts, etc) I was denied. I asked to speak with the general manager and explained my position and when I did not want to just go with another random trainer to use my credit; i was screamed at, kicked out of the facility, and my membership was cancelled by the general manager. Not once did i raise my voice or say anything vulgar. I have been emailing them for now over a month to try and get my shutdown credit back since i was unable to apply that to the next month's membership fee and the training credit that they now prevented me from using by cancelling my membership. At first the gym manager was responding and saying he had to pass it on to the general manager (the one the kicked me out). Now they are flat out not responding. The management is extremely unprofessional and rude. I just want what i was prevented from using.

My experience at Stone's gym started out well. I took personal training sessions with John which were nice. Slowly I noticed how some equipments which were out of order never got fixed. Once the women's bathroom was clogged up with a terrible smell but the staff closed and locked it and it didn't get fixed for a couple of weeks. The AC would break from time to time so the management would turn on the fans which weren't helpful in 105 degree summer temperature. The most ridiculous thing about this gym is when you start they lure you in with how they provide the best quality service since they are a family owned business but slowly and surely you will realize how horrible their service is. Once I showed up for a class and the instructor told me, "oh I didn't know you signed up for this class. I have to run an errand so I'm going home." I would never recommend this gym to anyone. At the beginning of my gym membership I was told that I can cancel my membership if I move, but Dylan and Frankie never refunded me for my private training session which I paid for in advance but was never able to take those since I moved another state. The staff at stones gym specially Dylan will never return your call and avoid helping you in any matter once they have received your money. They are extremely professional when it comes to charging you but once their business is finished with you they don't bother returning your phone calls or addressing any issues that you might have. This is a first time I've written a review and only because I wanted to make people like me aware of how horrible this place it.

I worked out here for about two years, and loved it. I only left because I moved. It was exactly what I was looking for out of a gym honestly. The staff is very friendly and helpful, and the free weights section had just about everything I needed (for squats/deadlifts/weighted chins/Bench Press/Dumbbells etc.). I never experienced anything negative from other gym goers, it was always very positive. The locker rooms are very nice too. I never took part in them, but they offer a ton of classes, and have a lot of cardio equipment if you're looking for that as well.

the equipment is good and the staff is very kind but it is the people that made me quit my membership and switch to 24 Hour Fitness. I catch their regular/daily members taunting and laughing at people who are out of shape while they work out and I was disgusted by this. these people are trying to improve their health and possible their self-confidence and you have these people laughing at them. Rude & unacceptable! I'm so sad at not returning here because the owner and his staff were so great but the members were absolutely terrible.

Excellent, old school gym. The gym has a great feel when you come in that makes you want to train hard. Towel service which most gyms no longer have, and the gym is open on time in the morning. I use the term "old school" because of the steel and cast iron weights versus many new gyms that use a lot of weights with pullies which changes the weight. Here, if you can lift it, you are doing it for real. If you want to train hard, this is the gym to do it in.

This gym offers towel service, and I’m not sure if they changed washing services but almost all of the white towels have brown stains on them. They recently replaced the towels and I’m not sure these were the best option to go with, I know they make stain resistant towels specifically for gyms, these are definitely not stain resistant though, either that or they aren’t being washed properly which is even worse.

Completely disagree with negative reviews about customer service at Stone’s! We’ve always experienced friendly smiles and excellent customer service- even when issues have arose. Cannot recommend them enough. Part of me didn’t even want to write a review because it’s so nice to have an amazing gym that’s not overly busy with great equipment and classes... but this local business more than deserves 5+ stars!

Came here as a guest with a coworker. It is a nice facility but a bit too warm for me. The staff were extremely nice but the members are so rude. I heard some of them making fun of a woman who was over weight. Clearly she was trying to lose the weight but they didn't care. If it weren't for the members I would definitely get a membership.

If you ever join this club, do not give them an email address. I have not belonged to the club since 2009. I have asked several times to take me off their email list and tried to unsubscribe a dozen times. They never honor your request. Received another message from Stone's Fitness Center at 4:10 AM. What jerks!

It's off to a great start with great customer service and very affordable protein shakes. Their are great amenities Stones gym offers to their clients that includes a sauna, classes, punching bag room, and if I'm not mistaken towels which is definitely a plus. ️‍♂️️‍♀️️ …

Great gym. Feels like a family. I've worked out her for almost 20 years and regardless of what anyone thinks of the equipment; put in the work hard and it will transform your body. I've seen people who have been coming in for YEARS and their body has not changed any! Just be creative. It's a great gym!

Stone is a good gym with a great staff. Everyone I've met there has been amazing. And if you need a little extra help and are looking for a trainer, check out Emily Triola. She is amazing to work with. She keeps you motivated and on track. She knows her stuff and will get you where you want to be.

By far the best gym I've ever gone to. Always plenty equipment to work out, even when it gets packed. The staff is amazing. LAST BUT NOT LEAST....MY TRAINER, EMILY TRIOLA, you need to check her out. She is beyond amazing. She will have you reaching your goals in no time.

Rusty dumbells that that will leave your hands brown. They honestly are a good gym but just desperately need a renovation, like everything is just so old and dirty. Definitely not worth the membership price unless they renovate, but asides from that really nice staff

Used this place for a few days while visiting the area. Great quality gym, equipment was in pretty good shape and place was clean. Plenty of space to work out and the staff were all friendly and helpful! Love that the lockers are included as well

Stopped in since they are partnered with local hotel for a workout ️‍♀️ as a gym owner myself I throughly enjoyed myself. I love the old school nautilus equipment. Everything was clean and in working order and staff seems polite too …

I have been going here for years and have never had an issue until I needed to cancel my membership due to starting a new job in a different area. I paid my membership through out the pandemic and was told I would receive a credit when the

Gym equipment is old. Membership is expensive ($42/month). Mostly old people working out there. However staff is super friendly even though one of the manager is completely useless. One good thing though is that the gym is never packed.

Just gave them a call to find out their membership prices since there were none on the website. They wanted my full info before they can share their price information. After I refused to share he just simply hang up the phone …

My name's Darren I'm british, I stayed in Texas for 8 days with my job and decided to join stones gym .....the staff there are so friendly and nice and respectful I'd recommend people join this gym I'll definitely go back Darren

After a short tour, I knew this was the gym I'd been looking for. Lots of treadmills and ellipticals, a large variety of machines and large area for free weights. A half court, outdoor basketball area was a nice surprise, too.

I ❤️ Stone’s Gym. The people here are all so friendly and the staff is amazing. Very clean with lots of equipment and classes to choose from. I’m very pleased with the InBody analysis and Emily is an AMAZING personal trainer!!

I tried out a few different gyms before I found this one, Stones had everything I was looking for, friendly staff, cold A/C, good selection of equipment, sauna, towel service, and the locker room is always clean.

I like working out here. It has all the standard equipment you need to lift weights and pack on muscle. It is chill. Some of the equipment is old but it is a gym so who cares as long as it works.

Smaller gym, not crowded when I go between 5 & 7. They have a women's only area which is nice, and staff is very friendly. Price is slightly higher than larger gyms I think. But I like it a lot!

I love this gym! They have great classes and a weight room for women. Towels are provided and the showers have changing areas built in. My favorite is the Zen room with a hydromassage machine!

Was told that they do not accept 3-day passes anymore even though I printed one out directly from their website. How am I supposed to know whether or not I like the gym before joining?

The relaxed atmosphere here is important to me. And there is no wait to use any machines because it is not overcrowded. They have lots of ammenities and equipment to choose from!

It’s been 2 years with this Gym. For sure the best one in the clear lake. When it comes to staff Nick, John and cammy deserve a great applause for their service.

Great environment Friendly staff Clean equipment Tons of classes In body Machine a + Childcare Towel service Cooking lessons Fair price Referral bonus

They did not honor their refund letters for the time the gym was closed. I canceled my membership and they still charged my card.

Employees are very kind and helpful. The equipment is kept nice and clean. Bathrooms are clean and has good storage place.

Luis’ 8:30 Wednesday spin class is fantastic! Got more distance and burned more calories in an hour than I ever have!

Have been a member for about 3 years. Gym is never overcrowded and they have recently made some nice upgrades.

A lots of space, plenty of free weights, awesome classes, and friendly staff. A gym for grown-ups - no drama!

Most everyone is friendly, staff is more than helpful. Most of all they have what you need to break a sweat!

This place is good to go. No posers! Kept me in shape for years and the staff and owner also do a great job.

Hands down the best gym I've ever been a part of. I met so many of my goals and made strength gains!!

Staff is helpful. Facility is very nice. Plenty of fans to keep the facility cool when working out.

Love the place. Small, but has all the equipment. Special ladies only area. Lots of free classes.

The owner's are awesome. Staff are very friendly. This gym is very clean and well equip.

I'm not a member but they signed me up for their junk mail. Put it the spam folder.

Very clean gym , updated equipment and the customer service is awesome

Good gym, and it's recently been renovated, they are doing good job.

manager is self righteous prick; this shows you how the place is run

Great family owned gym with a friendly staff and great classes.

A nice gym to workout and not be crowded like the big box gyms.

Great classes and instructors! Good for all levels.

Excellent restrooms with adequate ventilation.

Great selection of classes, friendly staff

Nice equipment & lots of machines

They have a daycare program.

Good place....nice people...

The staffs are approachable

Awesome gym and staff.

Great owners

5 stars