I could not have had a worse experience, not only was it more expensive than other self storage. I was not given access to all parts of the facility that I paid for, but more importantly twice I was unable to access my storage due to other storage items blocking my storage ... subsequently this cost my business money which the owner did not care less about, in fact one of those items remained for days after I notified the owner. I stayed for less than one month, and although requesting twice by email that I was given some form of compensation for my loss of business and not receiving a service I was told (and paid for) there was no return correspondence. If you are looking to use this storage facility be prepared I would recommend you count your fingers after you sign the paperwork ... Wayne (the owner) is the storage industries answer to the Tin Man

I needed some short term storage for a medium sized truck while it was waiting for the mechanic to be available. Wayne provided me with outdoor storage at a reasonable rate. And even though it was only for a month, he was happy to help out. The facility has security cameras, and a electronic gate with key card access. And is billed per calendar month (4.33 weeks) For large, awkward storage items like a medium truck, or a trailer the storage factory is a solid option. Much appreciated for letting me store with you. Cheers

The past three years I’ve been renting storage spaces at 130 keys Rd . Theres no other facility around that offers such a variety of different size units to suit your needs . With easy access and in the heart of Moorabbin. The staff here are friendly and helpful with a smile , with excellent rates , whether moving house,storing a car , a boat or caravan ,or even if you’re into tinkering in a workshop there’s something for everyone here .. I highly recommend this facility.

Not happy with this experience at all. I have been emailing admin and calling wayne after a payment had been taken out of my account well after cancelling my storage (wayne also has kept my bond) and i get no reply. I have been very patient but this lack of communication is unacceptable for a business. This seems all very shady and i can attest to other bad reviews that yes, what is advertised on gumtree is not reality and there are extras involved....

Absolutely abysmal, can attest to the other one-star reviews. Place is a massive scam and the guy running it is very pushy and dodgy. Also several of the "5 star" reviewers this is their only review, take that as you will. NOT REALLY 24 hour access, also very limiting.

Wouldn't waste your time, advertised price on Gumtree ad is only available if you really push for it at time of signing. Then when vacating, they tell you it is a months notice- which they then try and scam you for up to 7 weeks worth. Go elsewhere- not professional.

this is a scam, I paid $90 for 1 month, $24 for key access and $90 bond for small storage. I left after 2 weeks and my bond was never returned to me as promised even I remind him many times. Better stay away from this place.

Prepare to be ripped off. Probably ok if you want to store a car here but just look at all the other reviews, these people will try to nickle and dime you on the smallest nonsense for extremely sub-par facilities.

I have dealt with storage Factory over 3yrs now. I have found the service impeccable, quick and efficient. The prices are excellent in comparison to competitors within the industry. Definitely 5 star rating.

Was helping a mate move when i was there and it looked like an absolute mess but to be fair was the first storage place I've been in and apparently it was cheap so take that as you will

Affordable price and nice crew. Got here for a month now and been having a pretty good experience. Price is good as in the industry and would definitely keep my storage here for longer

Premises is kept very clean, great security , price and service is excellent . Staff are very helpful and friendly. Very happy indeed. I certainly recommend them. …

I was in between moves and had a mix of large awkward items as well as heaps of smaller stuff. Good location for me, v/good service, happy with the price and access

Love this place! Awesome price and a real service provided for the community by the owners supporting local businesses and individuals

Closed my fitness studio and been storing my equipment there for 3months.Great price and location was local so was a no brainer.

Reasonable pricing, easy to organise, friendly service. Can’t ask for more than that! Thanks again.

I've been storing my furniture here for a few months now, very happy with the service and price.

I like the service in there very kind and friendly ppl.. prices are suitable too …

Really helpful staff and a good price for what I've got. Pretty much hassle free and clean

Friendly and seamless service, clean modern and easy access. The good prices are a bonus!

Great storage . Location , good prices and the staff are actually very kind and helpful

Very happy with the service and found their prices to be fantastic. I highly recommend

Thanks for 10 years of storage you guys were helpful and looked after my car.

Awesome service, super accommodating to our needs with the cheapest prices

I rent unit storage in here. Easy deal. No drama. Owner nice person.

Very cheap price and they are very helpful and friendly

Terrific value and great service. Would recommend!

Great affordable storage .. very helpful manager

Great service and cheap for great location

Good facility Friendly staff

His prices are hard to beat

Don't waste your time.

Very helpful staff