StorageMart is a Self-storage facility located at 120 Wicksteed Ave, East York, ON M4G 4K7, Canada. It has received 142 reviews with an average rating of 4.9 stars.
Monday | 9:30AM-6PM |
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Tuesday | 9AM-5PM |
Wednesday | 10AM-4PM |
Thursday | 9:30AM-6PM |
Friday | 9:30AM-6PM |
Saturday | 9:30AM-6PM |
Sunday | 9:30AM-6PM |
The address of StorageMart: 120 Wicksteed Ave, East York, ON M4G 4K7, Canada
StorageMart has 4.9 stars from 142 reviews
Self-storage facility
"Paul, the Manager of the location where I just rented a unit, is extremely helpful"
"I can’t say enough about how great this facility is! There are multiple storage facility options in my area, but StorageMart wins every time! The facility is clean… and I mean really CLEAN! Daryl, Paul and Maris are incredibly friendly, professional and VERY helpful! Even after-hours, I feel 100% safe here"
"Easy to set up and account and start storing"
"Our entry number was old and wouldn’t open the gate"
"Clean and well maintained facility"
Paul, the Manager of the location where I just rented a unit, is extremely helpful. He answered all my questions and explained the process and procedures, including how to use the lock provided and how to manipulate the access code. He was very patient when I asked to see two different units of different sizes located on different levels, thus providing me the opportunity to make an informed decision regarding my needs. The unit I chose is perfect for me. The location is very clean and the staff very friendly and helpful. I look forward to taking all my "overflow" there and feel confident it will remain in good condition during its stay there. Thank you again, Paul.
I can’t say enough about how great this facility is! There are multiple storage facility options in my area, but StorageMart wins every time! The facility is clean… and I mean really CLEAN! Daryl, Paul and Maris are incredibly friendly, professional and VERY helpful! Even after-hours, I feel 100% safe here. There are no hidden clauses in the contract here and it’s a simple month to month booking (beware of the places that bill you every 4wks!). The Leaside location is perfectly located too with easy access. I couldn’t he happier!
Easy to set up and account and start storing. I wish they’d tell you that you have to buy their lock because they do not allow any other locks to be used but online they say “bring a lock or buy our own”. As well, an insurance is mandatory and it adds up to the total price, be mindful of that! Other than that, everything was fine, staff was friendly and it was very easy to set up. It’s not a 24 hour access which I don’t understand the reason why but it’s a good facility, well lit, camera monitored, good unit sizes and variety.
Our entry number was old and wouldn’t open the gate. After phoning the office our number was corrected so we were able to get in. Daryl came out to see us in, gave us exact instructions on how to find our locker, and lent me a pen. I have had storage lockers in many places but no facilities have been as clean and well tended as this one. No paint chips, the floors are clean, it is well lit, and the people in the office, including Daryl, are all friendly and very helpful. You couldn’t ask for a nicer place to store your stuff!
Clean and well maintained facility. It’s understood why there’s so much emphasis as a new customer to leave a review; helpful and polite customer service in the office and tour of the building. Of course one would leave good feedback based in the beginning. Was not disclosed some imperative information when signing a storage unit rental but later that information was disclosed when downgrading in unit size. Thankful for corporate customer service. Silly gooses at Wicksteed location.
We were treated extremely well. Paul D greeted us and walked us through the entire process with professionalism and patience. We are an older couple and he found us a unit as close to the door as he could. He showed us the washroom, demonstrated how the lock on the unit works, pointed out the numbering system of the corridors and gave us tips on managing the doors. He was friendly and courteous. Based on our experience we would recommend Storage Mart to anyone.
We had the most wonderful experience at StorageMart! It is very clean and well organized. Daryl helped to show us a few different storage options and was a delight to chat with while we got everything set up. Very easy process to sign up and move everything in. We could not have asked for better service! Overall a very positive experience and I highly recommend. And make sure you talk to Daryl when you go because it will definitely put a smile on your face!!
I have been with Storage Mart for years and have always been treated with respect and helpfulness. The staff is friendly, knowledgeable and take the time to make sure everything is as needed. Daryl has been so incredibly helpful in finding the right unit and the best price available. He always has a smile and takes the time with each of his customers. The facility is very clean. I wouldn't go anywhere else! Thank you Daryl and team!
Simply outstanding service at this location. Daryl is always friendly and personable, and goes the extra mile to ensure your storage needs are met. The facility itself is consistently immaculate. I have stored items in several Storage Mart locations around Toronto over the past 15 years, and have always been pleased, but this location is exceptional and exceeds the high expectations I have of Storage Mart. Highly recommend.
Been with this location for 7 years (way too long!) but the service staff are great. Recently had to change to a larger unit and the team walked me through my best options for size/price. And on the day of my move, I was running late and the office closed at 5:00 but the rep assured me he would wait until I arrived to complete the paperwork. So grateful for the extra service given the stressful day!
What an amazing experience! I would like to write some kind words about people that working at this location, they provide great customer service, always helpful and kind. Special thanks to Paul, Mans and Daryl (Apologies if I spelled the names incorrectly ) I’ve been a customer for over a two years and they always been there to help me wit any questions. Place is very clean and safe. Thank you!
Hello, we were in desperate and time sensitive need for storage and this company pulled through immediately. Very personable agents, especially Paul. Great advice as to size of unit when shown pictures of what had to be stored. He also gave us a contact number for movers who were also ready to accomodate the move that very same day. Great people all around. Would highly recommend .
Best customer service ever! The moment I walked in, Daryl greeted me with a warm welcome, taking extra steps to make sure I have all the information I need to decide which storage unit I should lease. Personally escorted me to different units in 2 buildings and explained every bit details that will make my moving less painful. Thanks Daryl! You made my day.
Daryl at StorageMart is a moving event wizzard. He is patient, kind and supportive. He shares great tips to help your whole move from start to settled smoother and less stressful. Thank you! My moving my father has been made easier because of him. This company has great access, storage supplies and support. I highly recommend them. Heather
Daryl is amazing!!! He has exceptional customer service skills. He made the whole experience so easy, logical, and I felt like a valued customer like never before with my previous storage locker company. He deserves a hefty raise. I even changed my mind to get a bigger unit!!! Thanks Daryl, I look forward to being a customer!
Super easy check-in and great, friendly welcome! Daryl was really helpful and showed us around, explained set-up and gave us a tour. Made sure we understood some of the important lease info before signing. Facility has climate control and very clean. Lots of dollies to help unload our stuff. Drive right up to doors.
It's very clean, secure, and well-maintained. Customer service is great -- the staff (Darryl especially) are very helpful and friendly. Our one major complaint is about the very high price-increases, every 11 months! If you keep the locker for 4-5 years, you end up paying about 50% more than your initial rate.
My experience showed that the facilities were clean, well managed and had an especially friendly and helpful employee by the name of Daryl. He made the experience a very positive one, and would be the main reason that I would return to the company. A definite asset to a good company.
I had a great experience - Daryl provided considerate service, a tour of the facility, instructions and tips on what to do, a good breakdown of the rental terms, and friendly chat. The facility is clean, easy to navigate, and has great step-free access. Happy I found this place!
Phenomenal customer service by Daryl. I realized that I needed a larger unit on move-in day and Daryl made the change seamlessly in minutes. The facility and the space I rented are spotless. I also think it’s great that StorageMart supports Big Brothers Big Sisters.
The Storage Mart on Wicksteed is excellent. We have rented a storage locker there and purchased moving supplies. The facility is spotlessly clean, the staff are friendly and very helpful, and their rental unit contract is straightforward. I highly recommend.
Was attended to by Darrell. A very attentive knowledgeable guy. He made check in smooth, easy and pleasant. The locker space was clean and better priced than a smaller unit offered to us elsewhere. Good service/Good value. Can’t ask for more than that. :o)
Exceptional staff worthy of ten stars. A meticulous facility. Also, ten stars. Only place for family heirlooms . Trusted and proven over the years. I am a long time customer and want to thank SM at 120 Wicksteed Ave Toronto for being the best there is!
Truly excellent service. Welcomed to the facility, guided through the rental process, given options on a unit, and then shown a complete demonstration of security and entry procedures. Daryl was an amazing help and made the whole process enjoyable.
StorageMart at Wicksteed. What excellent customer service! Paul was an extraordinary professional. Calm, informative, extremely pleasant and left this customer feeling I made the best choice for my storage needs. Will definitely recommend!
I was met by Daryl, who was welcoming, knowledgeable and very friendly. He was so efficient and reassured me of all the worries I had and worked so quickly with me to get me up and running! I highly recommend StorageMart.
Maris, the property manager was very accommodating and helpful as well as pleasant to deal with. She made the entire process easy and stress free. I would definitely use this location in the future.
This is THE place to store your stuff! Great location, price, facilities, and customer service. Daryl was so kind and helpful in explaining everything and giving us a proper tour.
Daryl answered all our questions, provided the optimal storage space and pricing, and made us feel very confident with the whole process. A well deserved five star rating!
Daryl was extremely helpful and took his time to make sure that I was satisfied with the unit I rented. Clean storage and excellent organization. Would highly recommend.
This review was written by my wife Sherri Brown. Paul at StorageMart on Wicksteed Avenue goes over and above on Customer Service. Being helpful comes so naturally. 10++
Had a great experience setting up my storage unit. Daryl was very friendly, knowledgeable and pleasant to interact with, and the service was prompt and professional!
We used Storage Mart 3 different times. They are very professional and organised. Their customer service and access/security system is easy to use and secure.
Great people working here are extremely happy & helpful. Staff proudly takes you through their modernistic very well kept, state of the art clean facility.
Staff was friendly and Daryl was very helpful with finding us the perfect unit. We were also impressed with the cleanliness of the whole facility.
The service here is fantastic! Daryl and Paul were extremely helpful, accommodating and all smiles. Highly recommend!
Clean facility, with excellent customer service. The store manager is exceptional. Would highly recommend.
We are impressed with this place. It is clean, very well organized and staff is extremely friendly.
StorageMart are excellent. Friendly, helpful and provide clear instructions on everything needed.
Fantastic staff and a wonderfully clean facility. Highly recommended.