Store That Self Storage is a Self-storage facility located at 122-126 Westferry Rd, London E14 3SG, United Kingdom. It has received 148 reviews with an average rating of 4.9 stars.
Monday | 8AM-5PM |
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Tuesday | 8AM-5PM |
Wednesday | 8AM-5PM |
Thursday | Closed |
Friday | Closed |
Saturday | 8AM-5PM |
Sunday | 8AM-5PM |
The address of Store That Self Storage: 122-126 Westferry Rd, London E14 3SG, United Kingdom
Store That Self Storage has 4.9 stars from 148 reviews
Self-storage facility
"Our journey with StoreThat was incredible; it began when we purchased our house"
"Over the years I have relocated countries many times and have needed use of short-medium term storage facilities for personal effects"
"If you are in need of a storage unit I cannot recommend Store That highly enough"
"This was the first time I ever had to use a self storage in my life"
"A huge thank you to Dominic and Richard for all their help they provided while I was renting a unit at their Docklands location"
Our journey with StoreThat was incredible; it began when we purchased our house. We spent thousands on a completely bespoke kitchen, controlled by Blum Finest Motion Technology, with an array of other high value furnishings, as well as imported porcelain tiles of the highest quality for the whole property. We searched the internet to find the best storage company within a 30 mile radius of our home, focused on security and safety for our very expensive belongings. A professional company is likely to handle your goods with a professional approach but a professional company that takes a hands-on let me take care of these goods like they are my own' approach, is what we found when we first met Richard, the owner. Active and very engaging with his staff, you would mistake him for one of the staff, unless he told you differently. After visiting many facilities, my wife and I were in sync when we walked out of the StoreThat office in Canary wharf and said, 'this is the one!" Due to circumstances beyond our control and a fatally diagnosed health issue, we could not afford the payment due in Jan 2021. We explained our predicament to Richard and rather than take a firm approach, he offered assistance from Dominic and himself to try and help sell our items by speaking to retailers, property developers, interior designers and so on, without wanting anything in return. Richard melted our hearts from that moment; the goodwill seemed unreal from a busy company owner. Most storage companies would simply give an ultimatum to pay or have your items confiscated to auction; and even then, if the value acquired from the auction failed to cover the debt, the matter would be legally escalated to collect the balance. Richard had the items listed on good Auction sites and on Store That Facebook marketplace whilst informing everyone in their contacts that could possibly have interest in the items. He was very protective not to list the items on Gumtree and similar unsavoury sites. He advised we could send any potential customers we found to StoreThat and he would happily show them the items, saving us a two hour journey to & fro. Whenever potential customers made unreasonable offers, Richard would reject them and said that "he could not allow our situation to be taken advantage of." This act of kindness is extremely rare to find. The process to sell the items took over a year and through it all, Richard never once expressed a single frustration towards us. Rather, he would direct his frustration towards unremarkable and insulting offers. The final sale of our significant volume of tiles was made in March 2022 and Richard remarkably then organized and paid for our complete kitchen units to be delivered to our home "by his preferred delivery company, who would take extreme care to deliver the kitchen to our second floor flat without a single scratch", and this is exactly what happened. He is still storing our extra-long stone worktop without charge. To us, Richard has grown to become the special uncle you call when you need honest advice about any situation, and Dominic is as genuine as you would ever get in a person. Hand on heart, to say we highly recommend StoreThat is an understatement. To find a company that would stand by you in the most difficult time of your life is an impossibility, especially in London. Richard keeps Store That pricing competitive because he puts people first and he genuinely does not have to, for a company situated in Canary Wharf, where all other storage companies around StoreThat increased their prices annually. For just over five years that we were with StoreThat, Richard chose to keep the price we paid the same as that of Jan 2017 and never once increased it. We gained an extended family in both Richard and Dominic and you can too, should you store your items with StoreThat. Words cannot express our gratitude guys, you stuck by us through our darkest hour, you are the BEST & you are APPRECIATED!
Over the years I have relocated countries many times and have needed use of short-medium term storage facilities for personal effects. It has always been of great regret: staff not available, unit space is allocated as part of large open space, and importantly, no flexibility in terms of downsizing unit space mid contract. The latter is very useful once you have moved most of your personal effects and if you still need additional overspill space, bearing in mind many buildings do not come with cellar storage or garage space. StoreThat is perfect! Staff are friendly and very helpful. The company helps its customers manage its storage requirements. It has secure individual units which are easily accessible. The unit rates are very competitive. I would make one suggestion that StoreThat allows access to its storage units over weekends/bank holidays.
If you are in need of a storage unit I cannot recommend Store That highly enough. Their customer service is above and beyond and they are always there to help if needed. Richard and Dominic take pride in knowing their customers and make storing your belongings easy and stress free! (They will even arrange for a forklift to help transport your belongings if you are on the first floor)! The facility is clean and easy to access. If you are lucky enough to go on a day that Dominic has been baking then you are in for a tasty treat in the office too! :0p When it’s time to move the process is just as easy. They are also able to recommend removal men if needed, so make sure to ask! Thanks Dominic (and Richard) for all your help over the last couple years! Maryssa
This was the first time I ever had to use a self storage in my life. My experience with StoreThat Canary Wharf was nothing but FANTASTIC. I was able to find an empty storage room and complete the process within 2-3 days and that because I took time in deciding otherwise it can be within minutes if you know what you need. My belongings were in storage for 5 months. Oliver Hughes is the manager who handled my case. He is lovely to work with, very responsive, works with your needs , gives you all the options and helps you make the right decisions. The storage facility is A grade. It is clean, safe, easy to access, no bugs, right temperature[cooler] for things to not go bad. I highly recommend using StoreThat at Westferry Rd Canary Wharf.
A huge thank you to Dominic and Richard for all their help they provided while I was renting a unit at their Docklands location. Overall experience has been fantastic. From setting up the account to the very last day. There was no single negative experience. Both Dominic and Richard are very professional, friendly and their customer service is exemplary. They alway welcome you with a smile on their faces. I cannot count how many times they went above and beyond and saved me from having to come to the storage. I highly recommend the Docklands StoreThat. If I ever need to rent a storage unit I will surely be knocking on their doors.
Store That offered an exceptional service with units that were flexibly sized and priced. Staff on hand were very friendly and helpful and keen to go the extra mile to deliver a stellar experience. A special shout out to Dominic who made our moving to London that bit smoother. Units were clean and secure and if you didn’t bring your own lock you can get one on-site for a reasonable price. Be wary of the opening hours - they probably aren’t as accessible as others, but this didn’t turn out to be an issue for our use at all. If we’re back this way we’ll be sure to come back to you!
STORETHAT Company is a one of the best option for small or big storage for your goods and for a very competitive prices. The stuff in this company couldn't be more helpful, taking time showing all the options before deciding, then all the procedures on the day. The building is safe and secure,Easy access, easy down-sizing, easy everything. I have used other storage companies over the years and will say with out a doubt, STORETHAT experience is by far the best. Service wise and value for money. Definitely high recommendation.Special thanks Dominic and Richard.
I definitely recommend StoreThat if you need storage services near London. If you are like me and have little experience with storages, when you do need them, you'd want someone like them to make your life easier. I personally wasn't sure how much space I was going to need, and they gave me two quotes (for different sized storage rooms) and said they would use whatever storage room would save me most money while fitting all my stuff (once it arrived). Great assistance, easy renewals and friendly staff. Essentially really a great place if you need storage.
We had a great experience with Store That during the couple of years that we were moving house and doing a renovation etc. The office team were super responsive to all queries (alerting us to an overpayment, making suggestions for ways we could save costs when our circumstances changed, assisting us when we needed to visit), and the team on the ground were really helpful during the numerous times we came to load / unload, ensuring that our stuff was carefully and magically stored within the unit. Would recommend. Just wish there was weekend access!
Living on the Isle of Dogs, if you have a gap between your tenancies, StoreThat is an ideal place to store your stuff. For any questions, just have a chat with the team in the office. Oliver and Richard are super nice. It is a breeze to set up a contract online, after which you can simply visit it as you see fit. Their opening hours (weekdays only) might not be the most friendly for office-goers. But as hybrid workers, we find it acceptable. Facility is clean and well-managed with many size options.
Fantastic customer service from the staff at Store That. It was really easy to organise storing my possessions. The prices were extremely reasonable and the gentleman there even helped me with some of my heavy boxes. The overall service was exceptional and I would definitely recommend them to anyone looking to store their belongings. I had peace of mind that my possessions were stored with care and I didn't feel it on my purse. Thanks to the staff at Store That for all their help!
This is not your usual storage place, it’s much better than that! Richard Enright and his wonderful team will not only ensue your stuff is packed away safely, they will help you if needed to organise your space and provide boxes and shelves etc. if needed. But most importantly the whole team are always super professional and go out of their way to meet your requirements. And Dominic surely makes the best cupcakes and is happy to share them with everyone ;)
Perfect storage services in East London. Exceptionally clean, light, with CCTV control, without any smells, rats or other traditional "attributes" of storages. After first visit I felt that my posessions are safe and secured. Moreover, every time I met Lidia and Richard (core service experts) - I got great support and complete understanding of my clients needs. I wish the team good luck with their business and highly recommend this company.
They provide an impeccable service: extremely helpful and caring, they reply promptly, they give you all the information you need and they even help you during the storing! Lidia is just amazingly friendly, she really makes you feel welcome! Not to mention the quality they provide: their boxes are extremely clean and the price (in my case) was lower than other self-storages in the area. Highly recommended, I would definitely use it again!
Modern, clean units on immaculately maintained secure premises. Storage products (wrapping, knives, padlocks etc) are available to buy on site at a reasonable cost. There's a variety of different sized units and they are very competitively priced, especially for the E14 area of London. The company is run by the most lovely friendly people who are extremely helpful and efficient. Thank you Dominic, Richard and the team!
I have tried the other storage before but I have to say Store That is the best!Their staff are amazing.Dominic who manage the site is extremely helpful.He is very kind to answer my every single question.The staff help me to accept the deliveries and putting them into my storage which will definitely not a service offered by most of the storage.The place is very easy to find and access.Thanks you very much Store That!
We rented a room at Store That for over seven months when we were moving from London to Amsterdam. From the moment we checked in until the checkout, Dominic went above and beyond to accommodate our requests and his customer service skills was fantastic, always with a smile on his face. Store That is safe, clean, in a great location, and also good value for money compared to other self storages. Highly recommend it.
Great service from Store That Self Storage in Docklands. Nice range of storage sizes, clean, well secured and friendly staff. Decision maker for me the ease of parking next to the storage unit allowing me to quickly add/remove items saving a considerable amount of time when compared to other Self Storage providers locally. I would definitely use Store That Self Storage again as they are reasonably priced too.
I was really concerned about prices and quality of the service especially for London areas. On my first day there, I got welcomed with a hot coffee. Everyone was very friendly and polite, and very very caring, which was a surprise. They made sure i was always happy and comfortable with all the options and processes. Very good customer service skills and good storage boxes. Would definitely recommend!
Outstanding service, Richard and Dominic was super helpful and informative! That was my first storage facility that I rented and guys helped me from above to beyond. It's shame that they are open only Monday- Friday 8am - 5pm, that was the main reason I have to leave them. Together with the storage place you will get brilliant service, helpful staff, clean and tidy facilities, good location!
I have used StoreThat for two years (its was meant to be one, but Covid stopped us emigrating). The basics - the space is great, easy to access and they are always willing to help with getting stuff moved, but beyond this, Dom, Richard and team are incredibly welcoming, supportive and helpful - always go the extra mile to give a great service. I couldn't recommend this place more highly.
FANTASTIC COMPANY! Excellent costumer service, they went above and beyond to accommodate us and our high demands. Dominic in particular was extremely helpful and very quick to respond to all requests and queries. I honestly don't know what we would've done without the help of this company. I 100% recommend them and intend to use them again. The facility itself felt very safe and secure.
Nothing but compliments from me for this business. I opened a storage unit in October with little hassle and immediate access and have continued to use the service ever since. Location is fantastic and customer service leaves nothing else to be required. A huge thank you to Richard and all the team for your ongoing support and service. Many thanks and big recommendation from me.
Firstly, a huge thank you to Richard and Dominic for their accommodative and efficient service! I would highly recommend this Store That location as its conveniently located and very clean with reasonable storage rates. I was an international account with them and they kept me up to date every step of the way and best of all, I had comfort knowing my storage was safe and sound.
Cannot recommend highly enough! We were using a unit here for our start-up business and not only were Richard and Lidia and the staff super friendly but they also went the extra mile time and time again to help us with deliveries, shipments and in any way they could. Great service! The units are also great size and clean and the site is very safe and secure.
I have had a very good experience of Store That and would recommend it highly. Dominic has been amazingly helpful. In the beginning of lockdown I had movers store my stuff there, and he handled it all very smoothly without me having to go there. He is also a pastry chef and baked me delicious macaaroons for my birthday, which was a very heart-warming touch!
Incredibly happy that I went with Store That instead of one of the "bigger" names. Service, communication, assistance and price - everything was great. I didn't know what kind of size I needed and Dominic helped me figure it out with options to downsize or go bigger. Have now moved out but will definitely use them again if I ever need storage. Thank you!
Store That is a great storage facility which I would recommend. It is a local business, very professional, great terms and friendly customer service. I have stored my stuff for 7 months and I had a peace of mind. They also cooperate with exceptional moving companies. I am happy I met these kind people and very good at their job.
Excellent customer service and communication from Richard and Dominic throughout our stay. The arrival dates for our products changed a few times and Store That were extremely accommodating and flexible. The guys in the warehouse were excellent too, helping without even being asked. Friendly atmosphere throughout the company.
Excellent facility. Extremely clean and well-maintained, friendly and helpful staff. Reasonably priced, and unlike other facilities we have used, they do not increase the price annually. The only reservation is that it is not accessible on weekends, but that is not an issue for us as we live locally. Highly recommended.
Moving my belongings in and out was really smooth. My storage unit was on the first floor and they kindly provided a forklift to help me move my stuff up without me having to carry it up and down the stairs. Everyone involved was very kind and helpful, and communication was clear. Will definitely use again/recommend!
This is the best storage place I've used. Richard and Dom run the place brilliantly and are lovely people and enormously helpful whenever it's needed. The units themselves are kept in good nick, and the security of the place is decent. A real joy to meet the team here and everything ran like clockwork. 6/5 stars !!
Perfect in every way! Storing personal possessions as well as business related items needs to be easy, reliable, well priced, hopefully friendly and above all secure. STORE THAT has all of these attributes. Many thanks to Dominic for his kind help as well as his patience !!! I will be back during my next move.
The most professional storage firm i have dealt with in a long time, could not do enough when we moved in and also when we moved out. The manager Dominic excellent in dealing with customers and making sure you are happy with all aspects of their storage service. Very competitive on price highly recommended
WE HAD 3 NOT 1 BOX WITH THEM, CUSTOMER SERVICE IS INCREDIBLE, DOMINIC & RICHARD ARE SO REGARDFUL AND KIND REALLY WITH THEIR CUSTOMER. I ALWAYS HAD QUICK AND EFFECTIVE RESPONSE FROM THEM UPON ANY QUESTION. I COULDN'T RECOMMEND THIS COMPANY ENOUGH. GREAT EXPERIENCE TO BE USING THEIR SERVICE FOR 2 YEARS.
I used this storage for about a year and the service was great. Dominic (the front desk guy) as always really responsive and helpful. Great price and service quality. The only downside was that they are not open on Saturday, and that there is a service charge for using the storage (move in/move out).
I've recently used the services of StoreThat and found them to be fabulous - professional and friendly and they did their utmost to make process as smooth as possible. Their rates are reasonable too. Special thanks to Richard and Dominic who have been welcoming and most helpful at all times.
Absolutely superb! An excellent facility in a very good location. The service is truly exceptional. Both Richard and Dominic are friendly, helpful, flexible and very efficient. It's a family business and there is a very high level of attention and care. really great people to work with
Fabulous storage facilities. Clean, professional and extremely helpful staff members. The best thing about this storage unit, it that i can drive right up to it and not have to use a lift of trolley to get items in and out and I use it virtually daily to handle the extra stock! 5-Stars
Needed to temporarily put items into storage due to flat rental and delay in house purchase. Store That is very easily accessible, have very clean, secure and dry units and staff were excellent with their service. Rates were very reasonable for London. I would very much recommend.
I will sincerely recommend Store That to everyone because it is the 'The Best' you can find in town. Your things are not only safe with them but also intact just as you left them. Friendly and supportive staff. They are absolutely amazing people! Thank you Shirley & Richard. xxx
Rented a 45 sqft unit for 5 months. Do not be afraid of the first floor units, they can help out with a forklift. Everything is very clean and tidy, I'd say cleaner than most accommodations or restaurants. Dominic was always helpful and very responsive whenever I had questions.
We used Store That for a few years, recently clearing out our container as the items were no longer needed. They were absolutely fantastic to work with. Well priced, efficient whenever I contacted them and went out of their way to help when needed. Would highly recommend.
Great customer service, friendly, helpful and welcoming stuff. My unit was very easily accessible and just what I needed. I felt very safe to keeping my stuff there. Dominic was amazing when I first came to enquire and made me feel very welcomed. Would highly recommend.
Would highly recommend Store That for your storage needs. Extremely professional service with a personal touch. In a year and a half, I have gotten to know Richard and Dominic. Both of them have gone out of their way to help. It was a pleasure doing business with them.
Store that have provided an exemplary and personal service from start to finish. They had a fork lift to unload a large pallet , stored it in their own warehouse space, then arranged an excellent local firm to deliver to my home. Could not have been more helpful Mike
If only all self storage businesses were run in this way. Lidia, Richard and the team at Store That are incredibly helpful. They value you as a customer and go the extra mile to meet your needs. Next time I need storage, I won't have to think twice about who to call.
Had an excellent experience with them. The facility was clean, secure, and well-maintained. Oliver was friendly and helpful, making the process a breeze. I felt confident leaving my belongings here, knowing they were in good hands. Highly recommended!
They provided excellent service to me and the staff were friendly and professional. Lidia is truly an asset to the team and I would like to say a big thank you for services rendered. I will definitely recommend store that to friends and family. Zeina
StoreThat has been keeping my belongings safe for the past 16+ months. Dominic and Richard do a FANTASTIC service which I highly recommend to everyone in East London (or in London generally) for their storage needs. BEST STORAGE FACILITY EVER!
Booked a storage space for use in-between renting houses and was really impressed with the service I received - fast responses, friendly helpful staff, and clear information given about the spaces offered and contract terms - would recommend!
Store that employees were absolutely very professional, polite and helpful with excellent communication informing me and supporting me of any changes. The unit was very clean and had easy access. Best self storage service I have had.
I can not recommend this place enough. Absolutely amazing, friendly and always welcoming. Stored my stuff with them for nearly 2years and I knew my stuff would be safe and secure. It was pleasure and I would highly recommended 5*
The storage facility is absolutely brilliant. The whole process was super smooth, Dominic and Richard were very professional and super helpful. The facility itself is clean, spacious and very well maintained! Highly recommended!
I was a client over 2 years and always experienced a fantastic customer service from the team at Store That. Very well maintained facilities and very flexible for changes and to accommodate my requirements. Highly recommended.
Great experience with StoreThat, very friendly environment and not so busy as with the other larger storage facility. Richard and Oliver were always helpful. Will definitely recommend and return if possible in the future.
Excellent end-to-end customer experience! Dominic was extremely friendly and supportive. I could not have moved internationally during these Covid-19 times without his help. I strongly recommend this Store That location!
I rented this space for about 2 months. It was really cheap, the service was splendid and it was easy to access. Moreover, the staff were so helpful and volunteered to carry my items as well. Definitely recommend!!
I have been thrilled with the helpfulness of this company. They were quick to respond in their communication, very friendly and kind too. Their storage units are ideal and access was very easy. HIGHLY RECOMMEND!
I have dealt with Richard and Dominic at Store That on the isle of dogs and they were both extremely helpful and informative. Having looked at a few options they made it a very easy choice to pick them!
Absolutely highly recommended! Very professional, immediate response to your questions, helpful, friendly and understanding personal. Dominic is truly an asset to the company. Thank you and good luck!
Highly recommend, very professional and accommodating. The facilities are very clean and updated - Oliver and team have helped me out of a jam on more than occasion when I was out of the country.
Best storage in London! The place is safe, tidy and dry. The staff are extremely friendly & helpful, couldn’t recommend here more! If there’s a chance then definitely would come back again!
Excellent location and accessibility. The facilities are new and well designed to maximise capacity. Staff are super friendly and always happy to help. The best storage solution in London.
Store That were fantastic, very flexible and helpful at every stage of the process. The storage units were big, clean and well protected. I will not hesitate to use them again.
Always received prompt and friendly service and Lidia has been really flexible, helpful and considerate to my situation. I really recommend it to anyone looking for storage.
They are very professional, cordial and actually care about their customers. Also, the price was good (compared to others in the area). I highly recommend this company.
I wasn't expecting to find such reasonably priced storage so centrally in London, Store That ended up saving me heaps of time and space - the service was great as well!
Excellent set-up !! ... individual attention to my requirements ... bespoke service ... (nothing too much trouble) ... I thoroughly recommend this storage facility. !!
Competitive prices, convenient location, excellent facilities and communications. Overall, I was very impressed with the quality of service. Definitely recommended.
Great support, easy access, never too busy so you get plenty of time to do what you gotta do. The price is reasonable too. Would recommend the service anytime.
Great experience! The team is extremely helpful, very nice and quick in responding to any queries. Storage was very tidy, dry, and safe. Highly recommended!
We've been with them 5 years, and they have a great team who always go above and beyond normal levels of service in helping with moving things in and out
Fantastic Professionalism and polite staff Safe and Secure service Nothing is a problem Would definitely use this company again and recommend to any one
I had my storage here for 5 years. They are always friendly and kind. Very safe storage and good location and cheaper than others. Highly recommended.
Wonderful customer service! They were so friendly and patient, answering every question I had. Made me feel comfortable in storing my items with them.
Clean, safe and really nnot expensive. I 100% recommend Store That. The staff is the nicest and Dominic and Richard are especially kind and helpful.
Great service, always went the extra mile to accommodate my requests. Really appreciate the help from Richard, Dominic and the rest of the team.
Dominic was incredibly helpful and on the ball. Always quick to reply and help with whatever was needed. Would definitely use Store That again.
Excellent customer service. Very organized and efficient with friendly staff. It shows that it is family run business. Would highly recommend.
Amazingly friendly staff, very efficient and helpful and I had a very modern storage unit. Overall highly recommended for any storage needs!
Wonderful place, safe, efficient, helpful, great communications, clean, well run and friendly folk in a part of real old London Docklands.
An incredible and well managed business. Very efficient and effective in their service. Smoothest dealing with a business I've experienced
Great service, friendly people. Storage area are very clean. If they can open for a few hours on Saturday and Sunday would be perfect.
Great self-service storage facility. All the staffs were super friendly and helpful. Would definitely use again and highly recommend.
Excellent customer service with a great location and reasonable storage rates. Highly recommended and we would definitely use again.
Excellent service, Lidia is very nice and helpful. The boxes are spacious and spotless. A great experience for us with Store that!
Have nothing but good to say about this storage place. So friendly and helpful. Would definitely use again and highly recommend.
Best people around! Had a great experience: everyone's friendly and accomodating, and super efficient!! Definitely recommended!
I had my things in StoreThat for about 2 years from when I moved abroad. They were always really lovely, understanding people.
A great local storage facility I would highly recommend it for their excellent advice and friendly personal service.
Would definitely recommend this storage company! Great experience. Very helpful and friendly customer service too!
Very friendly and extremely helpful team. Storage was bright, secure, tidy and very dry. Would highly recommend.
Excellent service! Dominic and Richard are very helpful and always quick to respond. Absolutely recommend!!
The best place to store your luggage! The service is very good and really professional! Thank you so much!
Used them for a few months. Great services, polite and prompt staff. Very flexible options to choose from.
The staff provide amazing service really helping with everything around moving in and out of the storage
I do recommend StoreThat,great experience ,Dominic is really nice and ready to help with all you need.
Very polite and helpful staff, good clean storage space. Would wholeheartedly recommend Store That.
An affordable and secure storage space, a very friendly and accommodating team. Highly recommended!
668 reviews
13 Hickman Ave, London E4 9JG, United Kingdom