Last time I am ever going to this location! The dumb female worker was going to sell me contaminated meat after telling me that's its been sitting in the microwave and reheated 3 times; while still sitting in the microwave and she saw nothing wrong with that! That is negligence or ignorance; whichever one best suit to where its ok to poison people! Between the incompetence level in the workplace, let alone the integrity of their work; mainly speaking about the female workers. When it is all females, you are going to wait for awhile. They like to blab, walk around the line; unorganized(have to go to the "back" to get more ingredients during lunch time).Other times have an employee cleaning in the front and in the back with a line of people and only 1.5 people helping their customers. When there is a male employee, not only I got my food in a timely manner, but he focused on his job. Whereas the females are just talking amongst themselves or someone else loitering. Do you get the point? I am sure some of you will not, because all you will see is that I do not like females. If that is all you got from this, then you are retard. Why, because you lack the intelligence of comprehending the English language. With that said; the last recent visit which was today, I wanted a meatball sub. Why is the meatballs in a different container just sitting in the microwave. Oh, what did you say female worker; how many times have you reheated the meatballs sitting in the microwave? Two, or no THREE TIMES. OH THAT IS OK! I LEFT IMMEDIATELY!! DUMB female worker waering a yellow bandana was going to sell me contaminated meat! DO ANY OF THESE WORKERS HAVE FOOD HANDLERS CARDS??? PEOPLE; Niceness from a person does NOT constitute they know what the hell they are doing! You are working at SUBWAY. You make sandwhiches. Not saying there is anything wrong with that. My argument is, why is something easy, you can complicate the hell out of it? I went to the other location on the N/W corner of 32nd St and Thomas. Not only it was worth my extra time to leave this Subway to drive over to this other location, but the service alone is night and day. If that does not speak volume, then our society is lost with basic intelligence call common sense! AVOID THIS LOCATION LIKE THE PLAGUE! OR THEY WILL GIVE YOU ONE!

I had a wonderful experience here I got 3 sub they come out so Picture perfect they also tasted delicious thanks to LARRY who made my sandwiches while he was make my subs two guys came in with out a mask on Larry Kindly ask them to wear a mask they got mad and started to yell at him he ignored them kept making my subs and they left got there mask just to come back and get Larry's name and said that he was going to get fired because they knew the owners of that store I was very grateful that Larry told them that they need to have a mask as we're still in a Pandemic and he thinking for our safety and his own and he looks like his an older Gentlemen he had the whole store cleaned and everything stocked it also looks like he was working on his own as he had a pretty decent line and he was so nice to everyone who came in with a welcome to subway it looks like he really enjoys his job I would just go to that location to just get a sub from him. Thank you Larry for trying to keep the other Customer safe.

Ordered one foot long with a large drink and two kids meals. The lady who made the sandwiches made them very sloppy. When it came to ringing me up she kept entering in the kids meals and charging for the add ons separately. When I explained the deal to her she kept saying she didn’t know and that she was just tired. She rang me up four times and I got charged extra drinks that I did not receive. Also I did not get the toys that are to come with the meal. The days before I got three foot longs, large drink, and two kids meal only spend 26 dollars. (A different subway, they were very professional) I got less than half that and spent over 30 dollars. Very frustrating.

We are new to this area so this was our 1st visit to our local subway...we were impressed by the looks inside its large and appeared to be clean. The gentleman making the sandwiches was brand new, we could tell by how bad he was messing up the order but he was apologetic and friendly. I pointed out that his supervisor should be assisting and training him and not texting over in the corner. She heard me say this and loudly and argumentativly stated she was filling out an application not texting. I told her she should help her struggling employee and she just kept arguing....HORRIBLE customer service here. We walked out and will NEVER go back.

Got there at 6pm and service was terrible. One of the employees was in the bathroom getting high and the other was arguing with a customer about being understaffed. Instead of finishing our sandwich she was playing security. When the employee finally decided to come out of the bathroom to help with the line he was terribly slow and was not retaining any information. I’ve been coming here for years and have never had this happen before. I was charged twice ! Stop hiring potheads/druggies and start drug testing your crew for a better team. So dissatisfied. Will be going somewhere else.
Food: 1
Service: 1
Atmosphere: 1

Employee who made my meal threw vegetables and smashed tomatoes together. Sandwich looked awful. I had just gotten there and she hustled me to gwt my sandwich picked and said not to get many vegetables because it would not fit. Even though day before a nice employee was able to make sandwich with vegetables. Employee spoke to me and degraded me in front of everyone for my choices. I spoke with manager at register and he looked at me with a "I don't know what to do and eff the customer " look. He just shrugged his shoulders. What God awful customer service these people have. I will never go to this place again. Stay away please!

Ordered by cellphone app to save time, we sat in the parking lot to give them ample time to make the food and they just started making the sandwiches when we walked in, we were in the parking lot for 5 minutes before going in and only 1 person went in before us, why wait until we walk in to start making sandwiches. We had to wait for the customer in front of us to get our sandwiches made. Then this location was out of whole grain bread for one of the sandwiches so they put it on italian. So if your going to wait until we arrive to put us behind the people who just walked in why order ahead?

Everyone I come in there is an issue. Unfortunately working I’m limited to time on my breaks. I come at 8 AM when the hours are 7 AM, and an employee decides to stroll in at 8:15 with a half smoke cigarette in his hand and throws it on the ground as if three customers aren’t literally seeing all of this. I decide to comeback at 11AM and the store is completely out of tuna as if they didn’t open three hours ago. It’s honestly ridiculous. As much as I love to have subway so close, I’m going to continue to drive to the next subway in the area. Because this one is a joke.

So around 2:48pm I arrived at this subway and at 3:04pm the guy tells me he will not take care of me because he was leaving at 3pm . I asked him why didn't he tell me he was not going to take care of my order soonest I walk into the restaurant. He had no response and care for it. I understand that everyone works till the schedule time but the subway hours clearly says that the store closes at 2am -.- so I don't understand this lack of customer service. I am regular 3 times week here this store just lost my bussiness. !!!

Wow I ordered food from uber eats and the driver calls me and informed me that the employee won't even check to see if there was an order and that the employee is extremely rude. I try to call and am hung up on twice. This is what I call a complete fail in customer service I do not recommend this subway to anyone. There are many other subways avaliable in the area. I will be visiting your store personally simply to speak with the store manager. I am appalled at this disregard for your customers. Do not eat here.

worst experience of my life i walk in and there are literally 4 employees standing in front of me not one acknowledged me i stood there for 6 minutes and 42 seconds to be exact there a now 3 people standing in line behind me and some one finally decides to ask me what I'd lik to eat i almost walked out my opinion they need to get therevact together athey at least could have acknowledged that i was there and told ne it was going to be just a bit my visit here was very frustrating to say the least

I have done several catering orders totaling hundreds of dollars for breakfasts and lunches around the valley. The customer service that I get from Amy and her staff is second to none. One luncheon I was doing was in Gilbert and Mercy Gilbert hospital. Im sure I passed 25 Subways on the way but I only shop at this location for their EXCELLENT customer service Amy and her team provide, not to mention my orders are FRESH! Thank you tons Amy and team for all you do!

Very dirty inside. The glass case was filthy on the inside. I went when this location opened and most of the food was from the previous day. Only a few of the vegetables were freshly refilled. I took 3 bites of my sandwich and on the 3rd bite I spit it out. The bacon tasted fishy. I trashed the rest of my sandwich. It left me disgusted and angry. I would absolutely not recommend this location. I should have just left when I saw all the issues.

all of these 1 and 2 star reviews are lying! i go to this subway about once a month and i never have any problems! their sandwiches are good, kept clean, and good customer service. i went today a little after 10 pm and a guy named Alex helped me. he was very nice, quick, and the sandwich was good! no complications. please go to this subway
Service
Take out
Meal type
Dinner
Price per person
$1–10

Ordered a salad with guacamole on it. Salad was so chopped it looked like dog food. I thru it away. Ordered a sub also with guacamole. I ate it, but the guacamole was HORRIBLE! There was only one person and several people in line. My friend and I sat down and ate in store. There was a loud annoying sound,someone said it was refrigeration unit. It was VERY annoying. Store appeared clean, didn't visit restrooms.

Fast, organized, courteous and professional! I work at a nearby hospital and had limited time to pick up a large order for our team. Ayah and Rebecca were awesome! These two got the order together as a team. We all enjoyed our correctly ordered yummy sandwiches. I know you two won’t be sandwich artists forever. Whatever you become in the future- you will be amazing!

My son and i went to this Subway-store 39477 at 12:36am. The two ladies working there greeted us as we came in. This store was fully stocked with everything needed to complete our subs. The last one i went too, didn't have any white subs. The way the ladies made our subs, was perfect. They looked as good as they tasted. I think we have found a new Subway to go to.

So I had ordered my food and the employees were not so very happy to have any customers there right then at the time we were there, the young gentleman had major attitude problems but they did finish up both subs that I had ordered and they had made them correctly at least and the restaurant was decent enough for customers but MAJOR PROBLEM no bathroom

Great food, great service. Just don't work for any of Kevin Meyer's stores, his checks bounce. Ask the Subway workers and the daycare workers next door (he owns that as well) Someone from corporate or the labor board should investigate his illegal business practices. Did I mention how they switch the sticker dates on their prepped food?

The slowest service, no sense of urgency. The worst customer service, the staff just want you to leave the whole time. They will not take anyone's orders inside unless there's no to go orders. 8 different people walked out while waiting on them to make online orders. This place is a joke. Do yourself a favor and go to any other subway.

They raised their prices way too high...the lady making my sandwich didn't put enough meat or cheese to even cover the length of the bread...waited awhile in line while the 2 employees were chatting away about their personal drama ignoring the customers...a lot of ingredients were unavailable...the tea was bitter and old (yuk)

Called ahead to see if they had soup. The girl working picked up right away and said yes. I came in shortly after and she took good care of me. Ordered the soup and a turkey sandwich. She made it right away and was very sweet. The restaurant was also clean and well stocked with veggies. I will definitely be coming back.

Terrible employees and store. Someone stole our log in info for the app and ordered a sandwich there. We don't even live in Arizona. Tried calling them to get it canceled and stop the thief, called for over 30 minutes and no one picked up even once.
Food: 1
Service: 1
Atmosphere: 1

This place disappointed me..Had a footlong done and it looked a mess. The guy that made it didn't even offer to make another one or give us a discount. It was not appetizing at all. The whole time he just kept laughing and joking about how he messaged up my sandwich..I will not be back here at all.

I got a steak and cheese sandwich with extra steak and I ordered it with mayo honey mustard and parmesan cheese salt and pepper and it came out delicious very nice employee and very helpful and patience and asking if I wanted more and if I wanted to make a meal great service will be returning soon

I'm almost inclined to not leave a review, so they don't even get the one star. There was a conflict between employees, they started screaming at each other about something or another. The manager started yelling at them, and 3 of us with online orders were left inside to wait for our orders.

I got to say this is the most friendliest cleanest subway I’ve ever seen in Central Phoenix please keep up the good job and thank you for the night people they’re really friendly, especially the young lady
Service
Take out
Meal type
Dinner
Price per person
$10–20

No tomatoes, wilted lettuce and then take a bite of the sandwich and taste bread. Very disappointed. I have been to this Subway before and received a decent sub but in the future I will go to a Subway further away or buy a Safeway sandwich (you can see and taste the meat and cheese).

They have a new hire there and shes very friendly. Her smile made my day and I cant help but wonder how long she'll stay. They greeted me as I went in and wished me a good day. Their bathrooms require a key, but they are quick to respond when you ask and are ready to please

This location was within my neighborhood, so I frequented it regularly. Since you pick your own ingredients, I was always checking for freshness. Very rarely have I seen either the meat or produce past its prime. The employees were always friendly and the tables clean.

I eat here all the time for a few reasons.1 because I love sub's.2 they usually are never busy.3 it's always very clean which for me is a must!!!!! and finally because everyone that's employed here are very friendly and will help you with whatever you may need.

Took nearly 2 hours for my postmates they could of easily rejected it and I wouldn't be mad but they take forever for 1 sandwich. Wish I could rate it 0 stars but 1 is the minimum. I also called for them to reject it but they pick up the phone and hang it up

Horrible service, horrible wait time, I've never waited that long for a sandwich in my life. The server Isabella was rude, slow and I had to repeat everything 3 times. And then they were being disrespectful about other customers in Spanish. Horrible!!!

I wouldn't ever eat anything from this location again. Went one time & got sick from a sandwich i've ordered & eaten at multiple other locations.
Service
Take out
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

If I'm able to give a zero I would I ordered a chedder broccoli soup and it's dark brown . He literally served it to me that bad.when he could've seen how nasty it was in the first place why sell to me that bad It even smells disgusting . …

The lady was working by herself and the way she handled our huge order was amazing. Plus it was a full house as well. I'm for sure going back to this location.
Service
Take out
Meal type
Dinner
Price per person
$10–20

Horrible experience. I'm pretty sure the employee who prepared my Sub was drunk & he kept speaking over my sub. I was afraid he would spit as he spoke. Nothing against nose piercings but it did not look appropriate with nose hair showing.

Great place, all fresh food and the crew is very fast & friendly (Rudy, Damien) and have all food items & all drinks available (including fresh green tea/honey), music, great atmoshpere even after midnight on Memorial Day's night.

Very nice staff friendly and sociable with customers
Service
Take out
Meal type
Dinner
Price per person
$1–10
Features
Dine in: No
Outdoor seating: Yes
Takeout: Yes
Delivery: No
Curbside pickup: Yes

I get in and out of there fairly quick, even during the busy hours. They speak up if they feel they couldn't her you. They listen well and I've had no issues even when I order through post mates or any other delivery service.

When I'm in the area I come to the Subway on 24th St & McDowell Rd. I love that it's always very clean & a friendly environment. Mariah was very helpful and experienced as well as the other workers that are usually there.

Bleh... Better get some people to work who care. And if you have signs that say you have to wear masks your employees better at least wear one. Not one person in there had a mask on... I couldn't even eat my sandwhich

The worst customer service ! Tip: perhaps have more employees work during power lunch hour. I understand new hires but have back up specially during lunch hour....3 PEOPLE wont do !!! 45 min to get a sub ? really....

Everything went great. The store is on the corner and the only parking is across the passing lane and then tere are only a few of those as well. Other than that servoce was great and food was standard subway.

Sandwiches are just DELICIOUS. There are so many choices. I love thst
Service
Take out
Meal type
Other
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Horrible. I waited 20 mins for one sandwich. The employees are incompetent. Horrible management. Went to their restroom and saw cock roaches. Are you kidding me! They need need new management ASAP

I got a burnt subway when I ordered my sub from here, I ordered it from DoorDash and wasted 14.58 on a 6 inch that was burnt, it looks like they just threw it all together in a 24hr subway. More

Good food slow service. In the evening only one person is working there so expect slow service. Food was delicious.
Service
Take out
Meal type
Dinner
Price per person
$1–10

No good service employee’s where to distracted talking to one another had to repeat my self more then two times sub was not neatly made everything was just tossed to it could even eat it right!

Great service, good tunes from yesteryear, all employees were active and had good vibes flowing- if you're having a bad day when you walk in it might look a little better when you walk out.

They made my food and wouldnt accept my 50 dollar bill and then gave it to some homeless people and told me to go get change somewhere else in the monsoon rain and my bill came to $21 only.

This store always has their "system down" and can't serve customers. The employees paychecks bounce and the owners won't cover them. This store needs to lose its franchise and shut down.

06/05/20. Happy energetic, young employees. Awesome, exceptional service. SUBWAY, if your employee's are "sandwich artists", you guys need a tipping system for your credit/debit cards.

They always greet you when you come in the door. Employees are patient with your order even during lunch rush hour. I frequent this location many times per week and its always clean.

Unbelievably slow Subway, I waited in line for 15 minutes then had to leave. Only one family was in front of me Also Alex’s 5 star review is so clearly a conflict of interest lmfao

They don't sell enough fruit to make a meal. Break and meat and cheese , not stuff i can eat and vegetables have not enough calories Bell peppers green and under ripe. over priced

Where is the meat and cheese and lettuce
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

They are freaky fast and friendly. Go ninja. Go ninja. Go! Thanks team!
Service
Take out
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5

Stopped in around 8:45 am on a Saturday. Was told they are closed for an other hour because they were putting away the food truck. They should have already been open at 8am

Wish that the sandwiches looked like the ones on tv. Onion odor is to strong. Even ordering extra meat I still have not gotten a really great sandwich. Bread is very good.

Visit was actually very good, friendly quick and food was fresh. All the employees I saw were younger which usually has been a bad experience. Kudos for your crew …

Service great, place clean, cookies perfect, but my sandwich was not that great at all. I got a ft" long steak n cheese, ate half and brought back the other half.

Like the rest of the fast food industry sh÷typically service expensive food since when did a fountain soda and a bag with 6 chips in it become $3 bucks???

Where the lettuce ?
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Staff is really great. Their roast beef was out of stock so they comped me a deluxe 1 1/2 portion of meat taryaki for the price of a regular sandwich.

Love this location - right by my work! Very friendly staff, always greeted when I come through the door, consistently good food with quick service!

They took too long to make the subs because the employees were talking to each other. The food was cold even though they were supposedly toasted.

Damian is awesome he recommended really good toppings for my sandwich ☺ also Amy is an awesome person as well she always knows what I want …

This subway sucks donkey balls. The only person that is a good worker is bri. I mean yea she's annoying but she's a hard worker and really fast.

First time visit cashier left the counter over 5 min, had to leave without my red bull purchase. 2nd time great service and prompt check out

We arrived late at night. Mosiah was awesom! I can't remember the last time I got such good customer service! Give that young man a raise!!

Restaurant hours online and on door say open until 2am. If Alvin manages this one like the other ones on McDowell he's a terrible manager.

One of the cleanest subway's I've seen in a long time service was great I think new management not sure but I will be going back for sure

0 * they didn't have no ham no tomatoes and it was very dirty and they let people off the street use the bathroom without being customers

Ordered through UberEats. Items were missing and, of the three sandwiches I ordered, every one was wrong. NEVER ORDER FROM THIS STORE.

I went there for my lunch break, (30mins) literally was waiting there the whole time and after 25 minutes I just had to leave.

I go to Subway about once or twice a week it's one of my favorite places to eat and then it's not all fattening and all that

I got there 5 mins before close time I ask if I can have a simple sandwhich and they denied ..ok lost my business thank u

Can’t even make an Uber eat sub, right? Let alone the bread old and worng type!! Wrong cookies. Won’t answer your phone.

Really good place to sit and eat. Great workers. Yummy sandwiches.
Meal type
Lunch
Price per person
$10–20

I wish people here cared more.. they all look like they hate their jobs. A smile, covering tattoos goes a LONG way.

THE SERVICE SUCKED AND THE WORKERS ARE VERY RUDE TO SENIORS.
Food: 1
Service: 1
Atmosphere: 1

Friendly, fast and efficient. Food is hot and fresh. Parking is a pain. Not a very big shop/not much room to sit.

Had a foot long meatball sub. What can go wrong with that?
Food: 4
Service: 4
Atmosphere: 4

The manager Amy is just AMAZING!! Great place to eat and super friendly staff. Will DEFINITELY be coming back!

Service washed hands then put on gloves then adjusted mask so it was only covering his mouth.......yuk filthy

Avoid this subway. They take forever because they are under staffed. Go to another subway and thank me later.

Great place, my sandwich was perfect. The Assistant Manager Flow is amazing and super nice. Place is clean

I always go to the location on 32nd Street and Thomas Rd great service nice employees face masks were on

Come here quite often and have never been disappointed with my meal. Staff provide excellent service!

This location has great, late hours and its always clean...and the sandwiches are pretty tasty, too!

The teenagers working there are rude and argumentative. Plus homeless crackheads hang out in front.

Gil and the gang were top notch customer service rockstars!! Great place to eat, thanks again Gil!

Good sandwiches. People working there not all that friendly..need btter customer service skills..

Good service but parking is limited. Don't take anything larger that a ram 1500 with a short bed.

Friendly, fast, funny staff enjoyed being there I recommend for you to come try it for your self

They are very nice and very detailed in there taking orders and they take ebt which is wondeful.

‼️MY COOKIES WHERE HARD TOLD THE EMPLOYEE…DID NOTHING, DIDN’T EVEN SAY SORRY. …

Danielle was the best sandwich artist ever! and the store was clean and everyone was friendly

Danielle was the best sandwich artist ever and the store was clean and staff was friendly!