Subway

168 reviews

164 Main St, Ottawa, ON K1S 1C2, Canada

restaurants.subway.com

+16136802252

About

Subway is a Sandwich shop located at 164 Main St, Ottawa, ON K1S 1C2, Canada. It has received 168 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday7AM-10PM
Tuesday9AM-8:30PM
Wednesday9AM-8:30PM
Thursday7AM-10PM
Friday7AM-10PM
Saturday7AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Subway: 164 Main St, Ottawa, ON K1S 1C2, Canada

  • Subway has 4.0 stars from 168 reviews

  • Sandwich shop

  • "Only been here once to pick up a sandwich while my friend got a bowl"

    "This is my lunchtime must! Friendly and fast"

    "Not a huge difference between each individual restaurant; The servers are kind, helpful, inform you of ingredient shortages when there are some (like at the end of the day for instance), and are quick and careful to make your sandwich the way you want it in a timely manner"

    "New owners are ruining this place for me"

    "This group of staff has to be a godsend! With a whole bunch of students coming in every day from the high school, we can't imagine what it must be like everyday! Were we like that too? Probably! Those workers just keep on going like they aren't losing their temper! Well done!"

Reviews

  • dave_bed

Only been here once to pick up a sandwich while my friend got a bowl. Food was as expected, so was the service. Not a ton of seating available. Your every day Subway; reliable, good, and reasonably priced food.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Vegetarian options
Meats are optional on the sandwiches, bowls have many vegan options.
Dietary restrictions
They offer gluten free bread. Non-pork options available.
Parking
Limited street parking, probably not enough to dine in.
Kid-friendliness
No alcohol served, 6inch subs or bowls can still be a little big for small children but it can always be shares.
Wheelchair accessibility
Restaurant is on the first floor and follows accessibility regulations with automatic doors.

  • Eric “Frenchie” Ménard

This is my lunchtime must! Friendly and fast. They care for their customers and if possible take a moment to chat and remember what was talk on the last visit. The owner serve people and amazingly remember me and know what is my favorite sandwich. All i have to do is pay and chat a little. Rare and pleasant. It is for my experience a subway that make the difference in the choice of my lunchtime meal! Speaking for myself but i really appreciate the old time approach! Thank you so much and hope they will make it possible in this pandemic time, they truly deserve the success!

  • Phil Turpin

Not a huge difference between each individual restaurant; The servers are kind, helpful, inform you of ingredient shortages when there are some (like at the end of the day for instance), and are quick and careful to make your sandwich the way you want it in a timely manner. I never leave these establishments unhappy with my choice or server.

  • Rick V

New owners are ruining this place for me. So skimpy with the toppings and they slice/shave the vegetables so thin they are no longer crunchy. Stop trying to nickle and dime, customers are paying $15 for sandwiches.. let them have non slivered properly cut green peppers and cucumbers
Food: 2
Service: 3
Atmosphere: 3

  • Ottawa Tours

This group of staff has to be a godsend! With a whole bunch of students coming in every day from the high school, we can't imagine what it must be like everyday! Were we like that too? Probably! Those workers just keep on going like they aren't losing their temper! Well done!

  • Julien Paquette

Generally, I don't expect much from chain restaurants and just go in to satisfy my hunger. Today, my 12" turkey sub on italian herbs and cheese tasted so fresh, the restaurant was so clean and the service was so friendly, that I was motivated to write a review on google.

  • Marianne Guint

Hi everyone I had a very bad experience at subway on main st Ottawa, I simply asked for a breakfast wrap with white egg asked for my condiments, was very skimpy, refused to give me more olives and shooed me away, older Asian couple, very rude,

  • Deborah Kryhul

The ingredients on my turkey wrap were minimal. I asked that the wrap be toasted a little longer then usual but, the heat press has not worked for over two years - too cheap to replace it. The wrap was put into the press but, never

  • Saif Al Shamaa

Friendly staff and very good at their job, clean branch, I had lunch and breakfast two day days in a raw and found their level of service is consistent. Lots of students from Saint Paul University usually come here for lunch.

  • Navin Balekomebole

HORRIBLE SERVICE !!!! 1 WOMEN THAT WAS VERY RUDE TO MY FRIEND. SHE WAS SWEARING TO ONE OF MY FRIENDS. SHE GAVE US AN ATTITUDE . SHE THREW THE FORK AT ME. THE MACHINE DID NOT EVEN WORK !!!!!!! NEVER GO THERE !!!!!

  • Richard Beaulieu

Probably the cleanest Subway in Ottawa and with the freshest bread and toppings. The owners/operators of this franchise are also the friendliest people. Probably better managed than any other Subway in Ottawa.

  • Jayko Skuu

The food quality was subway like, nothing about it but the employees were really cold, they said “no WiFi” then one of the employee laid her got on a chair (guest area) playing videos and FaceTime

  • nikhil kapoor

food was good but i have been here multiple times all the times washroom is locked , employees don’t allow to go for the washroom purposely
Food: 4
Service: 2
Atmosphere: 3

  • Dominic Méthot

Bad service, we were pressured to leave 20 minutes before the restaurant closure. I can't understand why I should leave at 7h40 when its opened until 20h00. Also: can't accent our gift card...

  • Ashok

Was here on a 3 day trip to Ottawa. Stayed at 150 Hazel st and subway being so close came clutch. Very cozy space with super friendly staff. Try their new panini's, very yummy :)

  • Matthew McCracken

I wouldn't usually rate something like a Subway, but man, the family that runs this place is just the nicest. Super clean too, so you know your ingredients will always be fresh.

  • Richard Gagnon

Great service and food. The wrap that I had wasn't very impressive though. Who wants to eat a wrap that is badly folded and sticks to paper. I would suggest other means!

  • Valerie Sheppard

I went here wanting to order and sit down to eat. No public bathroom. How are people supposed to wash their hands before they eat. Just gross. Turned around and left.

  • Chris Viveash

Bread isn’t the actual subway rated size, but fresh, didn’t have all varieties made and ready for lunch rush. Price is .23 cents higher in this part of the city.

  • Adam kusmenko

Best subway in the city, nan is a sweet woman who keeps a clean and organized store. I've never once had a single issue with this location, unlike most others

  • Main Street

Under new ownership.. quality has already gone down. Stale bread, squishy vegetables, brown lettuce, and dirty tables. Old owners will be missed.

  • SAM 77

Good one
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • Jesse Albert

This is the cleanest subway that I have ever been to in Ottawa. Mike is a dual order champion. The friendliest staff I have ever encountered.

  • shawn l

discusting example of a subway establishment, or lack there of (in this case) the place was filthy, and the lady who made my sub was cold.

  • Peter Ib

Cleaner than most Subways, wide space, quiet
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5

  • Biblio Barn

The old lady in the staff is rude and stingy like hell. No respect for customers. Saw her to be mean to her employees as well.

  • Peter Osudar

Out of this world service! So clean that you will feel a sense of Zen upon sitting down! Amazing!

  • S L

New staff here? Not offer receipt. I odered small milk, but they charged the large milk price.

  • Big Man

Bad customer service Never I came here again There is some dude he were glasses So bad so bad

  • Brad Monette

Should be zero star. Went to get lunch and they won't allow customers to use the washroom.

  • Julian Dubois

I have been going here for 5 years and the people there have always been the nicest.

  • Marco Bertrand-Laurin

Good food, fast service, one of the new employees is very stingy on the toppings

  • M. Kassis

Ive been to this location many times and they offer very consistent good food.

  • Dave H

Average sub Place service was a little bit slow but the food was as expected

  • Sarah Mae Ives

As expected. Reliably subway! I love that they now have gluten free buns!

  • Carla Cunningham

Now that I know the meat is fake...I will not be eating there again.

  • Aaron Bertsch

Very friendly and service is awesome, the restaurant is very clean

  • Howard K

Clean, efficient restaurant. Well made subs at a good price.

  • Ana Araniva

They always very friendly and very clean and tidy place....

  • Carolle

Nice place with helpful staff close to St Paul University

  • Christopher McCrudden

No dine in available despite what the Google page claims

  • Meshach Jonathan

Best Subway in the city. Cosy clean and very kind staff.

  • Johan Daniel

Great and fast service lovely staff. …

  • mhi mhi

Pathetic customer service. Cold staff. Never again.

  • Cody Campbell

Good service and quite accommodating to requests.

  • Rebekah Belyea

Great food, great customer service!

  • Quincy O'Shea

Awesome, great friendly service!

  • Patricia Kalu

Clean and good customer service

  • Dan Lacroix

Bro did sub like a boss. …

  • Elleanor Ripley

Great place busy during lunch

  • Tom Watson

Great place for a quick bite.

  • CJ

Quiet, cozy, friendly staff.

  • Nazif Bakhshi

Nice people with fresh food

  • Gilles St-amour

Good service fast parking

  • Elaine Jackson

Very clean, fast service

  • John Granger Mitchell

Great food and service

  • Raleigh Smith

Good friendly service.

  • Shazia Tabssum

Staff is really nice.

  • يوسف خليل

Very good shopping

  • Stephen Taylor

Super nice people!

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