Subway is a Sandwich shop located at 4792 Bank St Unit A002, Ottawa, ON K1T 3W5, Canada. It has received 135 reviews with an average rating of 3.8 stars.
Monday | 7am-11pm |
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Tuesday | 7am-11pm |
Wednesday | 7am-11pm |
Thursday | 8am-11pm |
Friday | 8am-10pm |
Saturday | 7am-11pm |
Sunday | 7am-11pm |
The address of Subway: 4792 Bank St Unit A002, Ottawa, ON K1T 3W5, Canada
Subway has 3.8 stars from 135 reviews
Sandwich shop
"I placed an order for a work lunch over the phone (since online does not have a gluten-free bread option) and 1/2 of the orders were incorrect and all were cold"
"I ordered an Italian BMT and while it was being prepared I made the mistake of walking away to grab a straw for my chocolate milk"
"Friendly staff and service"
"Fast service However i do kindly ask for the person taking orders to switch their gloves because there are customers who may not want contamination between meat products, such as a pork products or between tuna and chicken etc"
"the worst subway I ever had"
I placed an order for a work lunch over the phone (since online does not have a gluten-free bread option) and 1/2 of the orders were incorrect and all were cold. I was very clear on the phone and gave the orders in the order that it is asked when you come in (bread,cheese,toasted,toppings,sauce) and specified that we would pick them up at 12:30 (gave 2 hours notice for 4 subs). I am very glad no one was allergic (though 1 person is vegan and another gluten-free) to the things they didn't ask for (dairy/egg/toppings). Won't be ordering from this one again.
I ordered an Italian BMT and while it was being prepared I made the mistake of walking away to grab a straw for my chocolate milk. My sub was toasted so the cheese was covering the meat when I was choosing my vegetables. I didn't notice at the time that it was the wrong sub. I get to work and realize that the only thing on my sub is bacon. She gave me a blt instead of bmt. How do you mistake ITALIAN BMT for a blt? I'm done going here, from now on I'm going to the one on the corner of Leitrim.
Friendly staff and service. Very clean (we were here around 7pm on a Wednesday), food was great and they didn't skimp on ingredients. We also noticed that they allowed kids to come in and sit to cool down with a cup of water (so hot today), overall best experience I've had in a Subway in a while
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Italian B M T, Kickin' Chicken
Fast service However i do kindly ask for the person taking orders to switch their gloves because there are customers who may not want contamination between meat products, such as a pork products or between tuna and chicken etc. I understand its easy to forget but it makes a big difference for us the customers. I say this because the employee taking the orders must have touched every type of meat and tuna for the 5 ppl ahead of me until i asked her to kindly switch her gloves
the worst subway I ever had. Sunday dec 18 around 9.20pm. I ordered online and ask for more things in my sandwich, she said it difficult for her to prepare. then I said is fine, do whatever you can. at the end she was so grumpy no hospitality and I said thank you, she didnt even look at me. lol the worst subways
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 1
After several troubles with store 46963. The last incident is an order for a foot long sub wrapped in individual halves and discovering the order made as two halves instead of one foot long. I wasn't going to make note of a comment from a staff member but now I think I will. The comment was "why don't I try another store". I think that's bad business.
Service
Take out
Meal type
Dinner
Price per person
$10–20
I had the pleasure of recently visiting this subway. While waiting to pay, I had a frugal customer ahead of me taking some time to get their order sorted out. I wasn't even worried about it and then, without even asking and despite our objections, the establishment gave both myself and another gentlemen free subs for our inconvenience (if you can even call it that). All I can say is wow!!
This is by far the worst subway. I continuously make the mistake of buying from them. They sell old and stale bread. They lie and gaslight customers saying their bread is fresh when we ask for fresh bread. Stop selling old bread to customers. We are can tell the difference fresh bread and stale bread.
Food: 1
Service: 1
Atmosphere: 1
The sandwiches was so good you should come try it i’m getting with it chips and juice
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Parking space
Plenty of parking
Parking options
Free parking lot
Parking
So much parking
I am currently sitting on my toilet unable to leave due to diarrhea cause by subway. This happens every time I go to a subway that isn't busy. I believe it's because the vegetables have been sitting there for a while. I've been running to the throne since 2 am and will be missing a day's work because of your sandwich.
Associates don't know how to use a scoop properly or choose to not use it properly in order to rip you off when your ordering a sweet onion chicken teriyake... this isnt supposed to be all vegitables pretty much... this is not the first time that ive complained about this issue either... its absurd...
I just went to pick up a sub for lunch and was disappointed that the staff was not wearing face coverings during the process of making my sandwich. As we return to normalcy during covid19 I would hope that restaurants will take extra precautions to protect the food im eating.
Amazing. Each and every time. I never write reviews and this one was worth it.. I’ve always lived in Ottawa and surrounding areas and have eaten subway my whole life and I have to say that this location has no competition. Fresh, well built subs… every time great job!
Charged me "double cheese" for sprinkling parmesan on my sub. First time ever in 10 years I've been charged for it. When I asked about it the server couldn't have given less a f. $14 for just sub is egregious, enjoy the $1.75 I won't be back.
In addition to have a deep knowledge of the menu and fantastic sub making skills Meg is a ray of sunshine to see while getting my lunch or dinner. She makes it a 10/10 experience. Wish more people were like her!
Worst service I've seen! Either order is not ready when you arrive even if your ordered 30 min before....or the order is not what you've ask for....a bit disappointed when you live 30min away from there....
Wow, just wow! I ate there today and this Subway definitely set the bar high! There is a welcoming atmosphere and high quality food. I eat a lot of Subway, and I think I had the best sub of my life today :)
One of the cheapest subways in the city. They are literally counting every olive. I had to keep telling him to add a few more of almost ingredient.
Food: 1
Service: 1
Atmosphere: 1
You ask for olives they put 4 pieces of olives on it. You ask for more and they grab 2 more. Come on. Are you kidding me. This sub is costing me $12. Give me what I ask for. Pathetic.
Appreciate the fresh food.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
I ordered a veg sandwich and went to washroom. It was for go but she have me the bread from last day. It was around 12 pm. The bread was so hard.Terrible sandwich artist!
Yesterday was the second time I've had food poisoning from this location. Expensive, bags rip, food is atrocious and the audacity to ask me for a tip? Never again.
What you would expect from subway, except they always mess up my drink order when I order through Uber, has happened three times now and had to throw out the drink
No black olives. The staff seems to all have change with the new ownership. I really liked the staff here before, might actually try out a new subway next week.
Well maintained!!!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Recommended dishes
Veggie Patty
Solid location Fresh ingredients Staff phenomenal Angela is an amazing sandwich builder, if she's not management she should be
Cannot follow instructions. I asked for double meat, add bacon and extra cheese .... I got single meat and NO cheese ....
I found half a worm in my sub! it was still moving and im pretty sure I ate the other half. I will NEVER go here again!!
Uber eat you should cancel with them as you can fulfill orders minus 10 for you guys
Service: 1
Fast and courteous. Good food. Friendly staff
Service
Take out
Meal type
Lunch
I go out of my way to come to this location! Staff is always very friendly and welcoming.
Best place to eat if you’re in Fendlay Creek area
Meal type
Dinner
They used to be good. Now they are not. At least this location anyways.
Fast and friendly service and the food is always done "right" for you.
Every single time i order online there are many ingredients missing.
Went here Friday evening. Staff was extremely friendly.
It's subway so ... Service was good food was was good.
Appears to be new, family based, ownership. Very nice.
The was well made... the people where very friendly...
Best Subway in Ottawa. Always spotless. Great staff.
New ownership New staff, great service, always clean
That the only subways that dont chop yours salade
Never over packed but always subway friendly.
Your standard subway. Nothing special here
Goid clean store, good hours, great staff
Good food, friendly staff, recommended.
Food is fresh and made how you want.
I like the selection of vegetables
Great fresh bread. Friendly staff
Limited options and rude staff
Great place for fast food
Toujours le même bon goût
Loved my BMT, Good work!
My stomach wasn't happy
Good service and clean.
Fast and good selection
No gluten free options
Get a craving at times
Always well made subs
It's good at this 1
Favourite fast food
Clean good food
Fresh and fast
Foot long subs
Value pricing.
Recommended.
Good service
Eat fresh!
Good subs
Eat wet.
Not bad