I recently had the pleasure of visiting Superstar Car Wash, and I must say, it was an exceptional experience that exceeded my expectations. From the moment I arrived, I was greeted by a team of friendly staff members, and among them was Tim, who played a pivotal role in ensuring my car wash experience was nothing short of superb. Superstar Car Wash truly lives up to its name by providing a top-notch service that leaves your car shining like a superstar. The attention to detail displayed by the staff is remarkable, and it is evident that they take great pride in their work. Tim, in particular, stood out with his exceptional professionalism and commitment to ensuring the highest quality service for every customer. What impressed me most about Superstar Car Wash was the comprehensive range of services they offer. Whether it was a basic exterior wash, a meticulous interior cleaning, or even a specialized treatment like waxing or detailing, Superstar Car Wash had it all. Tim's expertise and knowledge guided me in selecting the services that were best suited for my car's needs, and I was amazed by the final result. The state-of-the-art equipment and premium products used at Superstar Car Wash are a testament to their dedication to excellence. They employ the latest cleaning technologies, ensuring a thorough and efficient wash while maintaining the integrity of your vehicle's finish. Tim's expertise in selecting the appropriate products for each car ensures optimal cleaning results, leaving no trace of dirt or grime behind. Moreover, the customer service at Superstar Car Wash is exceptional, thanks in part to Tim's leadership. Tim and his team went above and beyond to ensure my complete satisfaction. They took the time to listen to my concerns and preferences, customizing the cleaning process to meet my specific requirements. Tim's friendly and approachable demeanor made the entire experience all the more enjoyable. Superstar Car Wash also offers competitive pricing that provides excellent value for the outstanding service provided. Tim and his team understand the importance of affordability without compromising on quality. Their range of packages caters to various budgets and needs, making it accessible for everyone to experience the remarkable service Superstar Car Wash has to offer. In conclusion, I wholeheartedly recommend Superstar Car Wash to anyone seeking an exceptional car wash experience. With Tim's personal touch and commitment to excellence, you can expect nothing less than stellar service that leaves your car looking pristine. Superstar Car Wash is a true gem in the industry, and I will undoubtedly be returning for all my future car cleaning needs.

I have been a monthly member for over 1 year. Even before they changed the name. I have had the same car during my membership. I went in on July 16, 2023 as normal. After my wash I noticed my passenger side mirror was bent backwards. I went directly to the office. Jeremiah was the manager on duty. We filled out the customer damage form and submitted it. I received several emails from claims asking me questions and pictures about my claim. As of this week, 1 month later, I received a email stating that my car is not within the 7 years of there supposed warranty to cover car damage by there car wash. The video was looked at and seen how the car came out the wash with my side mirror bent back. I replied to the email asking where this policy was located on there property and the response was "YOUR CLAIM IN DENIED" Teddy Coleman. This shows me the level of professionalism this company shows and I choose to not be quite about it until something more is done for a Loyal customer whom has never had one issue, been coming to you faithful several times a week for over a year... til now!!!

In the last week I’ve had the most horrible experiences with these employees. What a joke of a company to begin with since every time you need help with your pass you are forced to email customer support instead of getting help on the spot like Wave Wash. More importantly though Super Star has legit from my understanding been ripping me off of money. Came to notice from the monitor as you pull forward that their highest membership was $36.95 yet here I am paying $55 as I did when Wave Wash increased their highest plan! Talk about ridiculous especially when I can’t find out through in person communicating what the deal exactly is with this. There wasn’t even any kind of notice about price differences or else I would’ve gladly canceled my Wave Wash sticker. Anyways to close this out I’ll be disputing all these charges with my bank and likely finding a new spot. Oh how I’ll miss you Wave Wash. Also, their email support staff was utterly of no help either.

Last Thursday, I brought my Smart for its first wash at this location, usually bring another car, and everything went so smoothly until I parked my car for vacuuming. Right when I was about to leave my car wouldn’t start, the battery died, never had that problem before so I honestly didn’t know what to do or that it was the battery. I went to the office to let one of the guys know and John, offered to help me right away. He jumped started my car, probably took longer than any other car to fully charge, yes I know a tiny car should’ve taken no more than two seconds… John was very patient and super helpful , I can’t thank him enough for his unconditional help. I definitely recommend this car wash because not only John but all the staff are friendly and helpful.

I’ve been coming here ever since I got my car 2 years ago. Never really had a bad experience with the people pushing the monthly plans. Today the employee named Alvin, went on to insult us and insinuate my boyfriend and I are stupid by saying “I don’t know how that doesn’t make sense to you” when we turned down the monthly plan because apparently “black cars need to get washed every week” when my car doesn’t get dirty enough to wash that often. His whole tone was very disrespectful towards us and assumed things about us like saying that we’d rather spend our money at Starbucks rather than on their monthly plan. Alvin’s attitude and remarks were uncalled for. I won’t be coming back and I will be warning people about Alvin and his attitude.

I visited this Carwash 3 months ago they told me about the summer offer they were having for 4.99 dollars which turned hell,they have been deducting 36.95dollars every month from my debit card, when I visited them last time to ask why I had two months deductions they told me they can’t do anything and all they gave me was a contact number to call as they don’t handle finances, the number was a scam number.I just had a visit in this area Carwash i can’t even go here why did I need subscription and I leave 40 miles away. The contact on there website is a scam too I wonder how they operate. The manager is the one who pushed us to this offer and he knew what he was up to.

I recently visited Super Star Carwash and had an incredible experience. The quality of the service provided was exceptional and the customer service was truly commendable. The manager of the car wash, Johnny, went above and beyond to ensure the service met my expectations. He was very professional and courteous. The car wash is equipped with state-of-the-art equipment, and the cleaning was thorough, and my car looked as good as new after they finished. Overall, I would undoubtedly recommend Super Star Carwash to anyone looking for a top-notch service. Special thanks to Johnny and the staff, for their hard work and exceptional service. I'll definitely be back!

My husband gave me the unlimited pass for a month. Today we both went to get my car wash and they told us that the pass was not valid. When they sold it to my husband they never said he cannot pay with cash, is card only. He paid with cash and has the receipt of purchased. They did not valid their word. The guy we talked to, Billy said the person who sold it to my husband was a new hired. This is where accountability should come in place.

I had the monthly membership, but canceled because the washes were always inconsistent with what I was paying for. Sometimes i would pass through and it would say SUPER PROTECT which what I was paying for, but sometimes it would say CLEAN which is the cheapest. Today I gave them another try and paid for the most expensive but when I went through it gave me the cheapest which doesn’t give you the wax or ceramic coating you pay for…

I had an excellent experience at this car wash! From the moment I arrived, the guy up front (Didier) was friendly and attentive. My car was thoroughly cleaned inside and out, and it looked as good as new when they were done. The attention to detail was impressive, and I appreciated the care they took with my vehicle. The pricing was reasonable, and the service was quick. I'll definitely be coming back for all my car washing needs!

Man JOHN AND LIONNEL ARE THE BEST EVERYTIME I COME Even though this location doesn’t have tire shine Lionel and Mr. John always make sure I get tires shined on my car and I really appreciate that because that’s what I pay for. They are the best I think they needs a raise. FRFR THEY ARE THE ONLY ONES WHO HAVE GREAT CUSTOMER SERVICES!!!

I just like to say that Arturo! Mr Tim are great people hard working love the way they help people always motivated towards everyone don't mind helping with what they can. Just a great place to go get ya ride washed and vacuum. They have monthly plans starting at great rate you just can't beat there prices. Love the place

Pull up to the car wash today the young man came out to assist me on the keypad and then when I reach for my pocket and realized I didn't have my wallet and he was nice enough to give me a freebie very courteous I'm very good customer service didn't get a chance to catch a young man's name but I'm greatly appreciate it

I am extremely pleased with this self service carwash and the small things that take customer satisfaction to a new level. The wet microfiber towels, they have compartments for clean and dirty towels. The glass cleaner, and my favorite the free car freshener. The night manager Tim is an added jewel to this location

They have really stepped up their game. They now provide glass cleaner and microfiber cloths at the vacuum stations. The staff was great. Tim and the others even helped me out after I got locked out of my car. Also, got these with my wash! Superior customer service at the new Super Star car wash! Thanks again guys!

SSG Tim Paul was awesome! Great to connect with other veterans especially during Memorial Day weekend! Tim was super friendly and we got to share stories about military service! Super Star Car wash is always a great place to take your car for wash and vacuum especially with him there. Soldiers for Life!

Boy oh boy is something I'd like to say and express my appreciation for the way the manager Tim Paul served me as a customer. I'd also like to point out that even in the rain I saw no lack of energy. He still was looking like he was working at 100%. Hope to see him again on my next visit. Thanks Tim.

Price is reasonable, the car wash it self was excellent no complaints, vacuums worked excellent with no problems great power, but what I was most impressed with was the tire shine worked really well. At other car wash the tire dressing looks spotty and unequal not here. Thank you!

I tried canceling a membership I never even agreed to months ago, and they won't stop charging me. Id be rating 1 star if I didn't actually like the location or service. But I pay for a membership on a cat that I don't even own anymore, and I never knew I was signing up.

This is the best carwash in Dallas. It's very well kept " good job Leo," the employees are super friendly. My car always looks super clean after the wash. If you like a clean car, go visit the crew over on Northwest Hwy. The name speaks for itself, Super Star Car Wash.

Thanks to Johnny I found out about this place best place around if I could give it more than five stars I would. They did a great job with my Camaro SS I will For sure, be going back again. Nice people and did a great job with my cars …

Scam operation!!!! Employee signed my brother in law up for special promotion telling him it would only last 30 days and cancel. Said he would have to come in and sign up again. It was not cancelled and they debited his checking account

Manager Tim at SuperStar Car Wash provided exceptional service that made my visit truly outstanding. His attentiveness and dedication to ensuring a top-notch customer experience were remarkable. From start to finish, Tim’s personalized

I have been coming here for a long time on the monthly unlimited plan, which is a great value. I wanted to recognize the staff here for the professionalism and service they provide. I would like to highlight Jacob, who always has a

New owners have got it together. Great service, free towels, area kept clean, even windex and air fresheners for free. Powerful vacuums and extended hours. First class car wash. I use unlimited plan so my car always looks great.

No lie this place has the best service and honestly the plans are perfect crazy deal you can pass it up my kids love seeing all the colors going through the car wash the employees show the upmost standards of hospitality

I had an excellent experience at this car wash! From the moment I arrived, the guy up front (Johnny Fernandez ) very friendly and attentive. I'll definitely be coming back for all my car washing needs!

Juan was an excellent worker,he helped out if you need it plus the car wash was great.it really cleans the dust and random stuff on the car and I recommend to come to this car wash

Great experience at this location. Lionnel was a super helpful employee, he even washed my off floor mats for a extra clean look (: would give 10 stars if it was possible lol

Love this place. Always a great wash. Love the Armour All treatment on my tires... I'm an unlimited customer, so I'm almost here daily, it's like therapy for me!!!

Im washing my car here 5 years ago. Always excellent service. The team are very professional and friendly. Thanks very much for your service. Keep going.

This is literally the best car wash in town! Great location, friendly employees, nice selection of different washes you can get and great vacuums!!

this place is so great! the whole process is so easy & they also have free vacuums. John at superstar wash is so nice & the most helpful person!

Been really happy with the quality of wash especially the Super with ceramic and the towels and vacuum services - great value for the money!

The car wash was very clean and the Manager named Juna was very funny and kind. He helped me a lot with my question that I had for him.

The team here was the best , amazing service and the car washes come out perfect . Diana is the greatest ever! She deserves a raise

Cleaned my car pretty well, but the whole experience was a bit odd, even down to tipping at the end. Not sure if I'll be back.

First Time Here & I LOVE IT I’m absolutely picky about my car and they did a great job they’re helpful everything was GREAT!

Super Star Car Wash Garland location's staff Detra, Juan, John, and Lionnel treats their customers like they are super Star.

Great service. A really nice experience and the staff is so cordial and nice. I really recommend super star car wash.

Best car wash in a long time, it was filthy from the dusty jobsite but came out perfectly clean. Thank you so much!

Great car wash and service! Jeremiah was very helpful and polite! Great place to get your car cleaned!

Best car wash I have been to in Dallas everyone should come here friendly staff and great manager.

The staff was kind, Courteous and helpful. It was a great experience and our car looks great!

Had an amazing experience here at Super Star Car Wash. The staff was so helpful and nice.

Excellent costumer service. Good vacuums, my car is sparkling clean, very good prices.

The staff is always friendly when I come get my car washed. Always smiling and helpfu.

Excellent service powerful vacuums left my car spotless, John was a lot of help

Convenient. Quick. Great quality car wash. Amazing service. John is top notch!

John and Billy were super polite and helpful I recommend this car wash 10/10!