I would give Sweet Flour a hundred stars if I could! I am not usually a person to leave reviews but in this case I had to. I found Sweet Flour through the recommendation of a friend who had ordered from them, and I'm so glad that I did too. I placed my order online a few days in advance, and I like that I was able to leave a note for delivery information (where to leave the package in case the recipient wasn't available, etc). I chose the delivery option instead of the mail option, and the package was supposed to arrive some time between 9 AM and 5 PM. I was so impressed with the delivery because it arrived at 9:30 AM, so early! The recipient was so impressed with the packaging (beautiful brown gift box with blue ribbon) and the card was printed in a lovely font. The cookies looked gorgeous and from what the recipient told me, they were very soft and delicious. I cannot say enough good things about the service, quality and care with which this bake shop conducts their business. I'll definitely be ordering from you again and telling everyone I know to order their baked goods from you. Thank you so much!!

I wish I could give this company 5 stars. The ordering process was straightforward, however, the $27 delivery fee was quite high (zone 6) The cupcakes were delicious and we thoroughly enjoyed the variety. The downfall of this bakery is the courier service. We did not receive the order until 8 pm, this order was placed 3 days in advance and was picked up by the delivery service Shippie by 12:30 pm. During my wait time, I contacted Sweet Flour for an ETA and they advised it could be delivered as late as 9 pm. They have a duty to their customers not only to provide a quality product but to ensure they are delivering within a reasonable timeframe. It is unacceptable to appear in-different once the product leaves your location. If you can pick up then this is ideal, but if you are relying on delivery and expect prompt service, steer clear from this company.

If I could put 10+ stars for service I would. The customer experience is UNMATCHED! This is my second year purchasing holiday gifts through Sweet Flour for 60+ different locations. I am in awe of the care and attention to detail every person I have worked with has! Multiple addresses in my list ended up needing updates, and the Sweet Flour reps (Stacy, and other names I cannot see unfortunately) were amazing both with my requests and letting me know of changes needed. Extremely grateful is an understatement. If you need business holiday gifts Sweet Flour should be your #1 choice!
Service
Delivery
Meal type
Other
Price per person
$50–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Signature Cookie Gift Box, Gourmet Brownies & Bars Box, Gourmet Cookie Gift Box

I received a special delivery from sweet flour thanks to some amazing and wonderful co-workers for the birth of my son. I was so surprised and happy that I was able to receive such yummy treats that I can indulge on after I came home from the hospital. I am a baker at heart, and these cookies were probably the best I’ve ever had. The packaging it came in was very well made (not cheap) and the cookies were soft, chewy and so delicious. I kept the card it came with the company information because I will definitely buy this as a gift for someone else in the future. My birthday is in a couple of day, I usually always get a cake but I’ve requested cookies from this business instead. (Sorry for the bad quality picture of the box. I was too excited to open it up lol)

Update: Kristen from Sweet Flour followed up and got my feedback on my two experiences. She was very kind to send me new batch of cookies to try. This batch was definitely better, fresher and made with more love. Still a little dry but I'm hoping heating a tad bit will make them nice and yummy. But their customer service seems so great that they're willing to go out of their way to make sure customers are happy. This makes a lot of difference. Previous review: Received gifts from this place - once cupcakes and another time cookies. Both times disappointed with the quality. They don't even taste like butter. Cookies tasted stale. I wouldn't shop from them.

The DIY cookie cake was amazing! Unlike other pre-packaged DIY kits, there was MORE than enough icing and sprinkles (you can see I tried to generously cover the entire cookie and there was still at least half of the icing left for each colour and a full packet of sprinkles). The icing was also not too sweet - it was creamy, smooth and just the right amount of sweetness that it wasn’t over powering. The cookie itself was delicious! Fresh, soft and chewy with large and generous amounts of chocolate chunks. I had this delivered which was easy and hassle-free (and got to select a time to ensure I was home).

We ordered a birthday cookie cake from Sweet Flour for my son who is lactose intolerant and does not eat icing. They were incredibly accommodating, making it simple to get what my son wanted. The chocolate chunk cookie is DELICIOUS!!!! My favorite snack in the world is cookies, so I know what I'm talking about when I say that these cookies are simply the best. I have almost every one of their cookie flavors and their cookie dough flavors and they are all scrumptious. If you are considering Sweet Flour for a gift or for your next event, you wont be disappointed.

My partner's birthday was yesterday and I wanted to give him a sweet dessert that was not the conventional cake. With grocery stores being so busy during this time and I didn't need any groceries other than a birthday dessert, I decided to Uber Eats Sweet Flour Bakery to my house. I ordered the party package and I was not disappointed. He loved this and so did I! The quality was phenomenal and the quantity was amazing for the price. I couldn't be happier trying them out for the first time, and it most definitely will not be the last.

The cookies have a lot of room for improvement. The dough is neither crispy nor chewy. It has a good appearance but in the middle its like a half cooked dough. Their choices of flavours for the cookies are mostly weird and they lack balance which makes all cookies very sweet. They say the cookies are freshly made, but the ones I got tastes at least 1 week old and some ingredients tastes stale. For example, some nuts in cookies tastes like it was months old, rancid and leaving a bad taste in your mouth.

I placed an order for 24 cookies for delivery & it was beyond my expectations. The cookies were delicious, the delivery was perfect and on time. To top it off, the packaging was done with care. Thank you Sweet Flour - I wouldn't hesitate to order from you again for any occasion. Better then flowers every time! :) On a side note, I often order gifts, food, etc for work and again, I wouldn't hesitate to send for corporate gifts or catering knowing the quality that it will be handled with! Thank you!

I had a really good experience with this shop. For the holidays, I made a special request that deviated from their standard order practices and they totally delivered with no issues. I emailed Alyssa and she was so accommodating and organized, kept constant communication, and was overall just a pleasure. I especially appreciated their services because I know the holidays is a busy time for them. And of course all of the recipients loved their cookies (obviously!). Very pleased!

I loved working with Sweet Flour Bake Shop! I used their services while planning my corporate virtual holiday event, and they put together the cutest, most delicious cookie decorating kits for our staff! They were so efficient and quick to put 100 packages together and get them delivered to all our guests. They were a pleasure to work with and I most definitely recommend them and look forward to order from them again!

This was the first time I ordered the cookies, although I had received cookies from Sweet Flour myself. A great experience for both myself and my friend whom I send them to. The presentation of the cookies from the packaging and delivery is beyond reproach. The cookies themselves are fantastic the variety, flavor, freshness and taste are outstanding. I would highly recommend them and will use them again.

I am not a fan of these cookies at all! My company orders these cookies for our employment anniversaries and birthdays, and I wish they would find somewhere else to order from. Each time I receive these cookies they are so hard and dry, almost like they've been left in the freezer too long. I always try them to see if they're any better, but alas, always end up disappointed and throw them all away.

I ordered a cookie cake for my friend’s birthday. She said it was tasty and fresh! However, I ordered the cake message to be ‘Happy Birthday, (name)!” and they forgot the name. I tried a couple of their cookies (white and chocolate chip) and they are too sweet, so I can’t speak about the cake but I hope it was milder. Please reduce the amount of sugar, it’s not healthy and it doesn’t taste good.

I ordered everything online and it was super easy! I chose the duo box of cookies for a friend’s birthday and they were amazing! They were presented nicely in two gorgeous boxes and delivered right to her office door for a birthday surprise! My friend told me that the cookies and brownies were amazing and 100% worth the birthday treat! I will definitely be ordering from them again! Thank you!!

I used your delivery service for the first time to send 1/2 dozen cupcakes to my parents for Thanksgiving. The ordering process was clear and easy. My parents were so delighted with the delivery. The presentation was lovely and the cupcakes were tasty. Thank you for making their Thanksgiving weekend a little brighter since we can't be together. I will definitely use this company again.

I ordered a cute, birthday box of cookies for my dear friends and the packaging was really sweet along with the note on the side. Sweet Flour had them delivered to my friend on her birthday and she loved it! Everything went to plan and the cookies were amazing! I recommend this bakery for someone looking to make another person's day more special and meaningful.

This has to be my favourite place to get cookies and cupcakes. I have ordered from here as gifts for friends and family as well as for corporate events and they never disappoint! This has been my 5th order since I came across them in May ! The cookies and squares are always fresh. The fully loaded mixer is fun and has some really unique flavours and toppings.

Sweet Flour Bake Shop always smells like cookies because there are always cookies baking inside 130 Cawthra Ave bakery, or at least whenever there are customers inside, and that's most of the time. This place lets visitors build their own cookie and then bakes it fresh: a concept that got my friend and I over there in a hurry this week.

I ordered the loaded cookies for my daughter as a gift, they arrived very early morning on the planned day in lovely packaging with great communication from company to both my daughter and myself. She loved them! They looked and tasted lovely especially the lemon. Would highly recommend. I ordered from overseas for delivery in Toronto.

Ordered a cookie tower for Christmas. So beautiful with lots of delicious options. More importantly, I had a hiccup on booking my delivery and I called the store, they answered right away (Ellen) and were super helpful, friendly and patient to make sure everything went well for this! Amazing product and service!

What a wonderful surprise this delivery was! The cookies were fresh, perfectly flavoured and went with anything I paired them with. Cookies and wine, cookies and coffee, cookies and tea, cookies and... cookies! They were just so lovely, wow. Also, the box, bow and even the inner packaging were lovely to open!

Sweet Flour Bake Shop in Canada is renowned for crafting delectable treats that combine the perfect balance of flavors and textures. Their dedication to using high-quality ingredients and their creative approach to baking result in delightful and memorable baked goods that cater to a wide range of tastes.

Ordered a giant cookie today for my niece to cheer her up. It was so easy and delivered the same day! The online process was so simple and everyone is telling me how delicious the cookie is. I asked for bright colours and they did not disappoint. (I blurred out the name, nothing to do with the bakery).

Received a gift box of cookies for the holidays! What a delight: perfectly hand delivered at my door, looking gorgeous in a beautiful brown bag and all wrapped up with a matching bow! And the cookies... mmm, smelling amazing even before opening the box! Loved the variety! Truly an amazing gift idea!

I ordered cookies for a number of clients in Canada. Sweet Flour organized and shipped them to each city. They made ordering easy - packaging was beautiful. Our clients loved the Towers and boxes -- will order again. Now we just need US Shipping... Thanks for the great service and awesome cookies

I love Sweet Flour Bake Shop so much!! Their cookies are amazing and their cookie dough is even more amazing. They also have so many options including gluten-free. I have happily given them as gifts numerous times, and gifted them to myself even more happily. Highly highly recommended!

Delicious cookies, fresh, well packed. Ordered it for a colleague's work anniversary. Later ordered as a house warming gift. Both times had great customer service experience. Delivered on time. Thank you "Sweet flour Bake shop" team for making an occasion special and delicious.

Shout out to Stacey who took special care with our order which had some specific requests. She went above and beyond with her effort and communication. The cupcakes were delicious and exactly what we ordered. Thanks Stacey and Sweet Flour! Will be ordering again soon!

Most amazing cookies!!! Always fresh and delicious. These cookies never disappoint. Delivery service is fantastic. My orders have always arrived on time to their happy recipients. No need to order from anywhere else - Sweet Flour has you covered!!!

I ordered two boxes of DIY cookie decorating kits for my god kids and they absolutely loved it! Such a fun craft to do with little ones. Cookies were delicious and really lovely sprinkles and icing included, definitely would recommend! Thank you.

Sweet Flour Bake Shop did a phenomenal job for a corporate custom cookie order for 150 cookies. I placed an order with only a week’s notice and the team came through! The cookies were soft, chewy and delicious - we received so many compliments.

Sweet Flour goodies are my FAVORITE. I especially love the cookies and the cookie cakes. I love to send them as gifts for friends...and as corporate gifts. They have a fantastic assortment of flavors. They even have cookies catering to for

I ordered cookies for my Fiance to be delivered on Valentine's day. Due to a schedule conflict, i had to call Purolator and have the shipment re-routed to another address. The day of delivery, Sweet Flour Bake Shop called me to ensure that

I received a box of cookies for my birthday from a distant friend. The packaging was very elegant and professional. The cookies were even better. I received an assortment of them. They were not overly sweet and were the right size and

Wonderful products that were incredibly well received by the work crew. Feedback was the cookies were super fresh and tasted delicious. Delivery service was excellent as well despite the security challenges encountered at the drop off

Been using them for years now and I cant express how great these guys are. Super friendly, fast and not to mention delicious. I always send these cookie cakes to my Husbands office on special occasions and they literally wait for the

Sweet Flour bakery has become our 'go to' for delicious gifts. Not only are the cookies and baked goods second to none, but the team is nothing short of amazing – very customer focused. They have accommodated so many of our specific

Haven't tried it myself yet, but I ordered a cookie cake for a family member recently. Feedback was that the cookie cake was delicious. The lettering on the cookie cake was well done as well. I will be ordering again in the future!

Sweet Flour is a wonderful shop serving fresh, unique, and delicious options. I am especially fond of their cookie dough, but love their bars and cookies too. Makes a wonderful gift for celebrating those special moments!

These cookies were so good that I had a hard time stopping eating them. I’m not a fan of overly sweet cookies trying to make up for lack of flavour. These were fabulously perfect!

Ordered a cookie cake for my daughter's birthday for the first time from Sweet Flour Bake Shop. The cookie cake was fresh, decorated beautifully and tasted amazing.

I got a box of cookies with the decorating stuff and really loved the experience. It's a fun activity to do, especially if you have kids they will enjoy it.

I have ordered from this company various times. Their products taste amazing and never had any issues with the delivery timeframe. Would highly recommend!

Got a cookie cake delivered to congratulate a friend on a milestone and they did a great job! Gorgeous messaging, tasty cookie and clearly made with care.

Yummy and beautiful cupcakes and good customer service! They did a beautiful job for my gender reveal cupcakes! They were delicious and looked amazing.

Delicious cookie. I thought it was a walk in shop but u have to make an order online. The worker there gave me free cookies though, very nice.

Excellent service and very fast delivery! Like how the product can be personalized. Will be ordering from here again.

Their cookies are the best, all flavours are good and all my friends love it …