TELUS & Koodo Store (Clearwest Solutions)

653 reviews

951 64 Ave NE #103, Calgary, AB T2E 7Y8, Canada

www.clearwest.ca

+14032461400

About

TELUS & Koodo Store (Clearwest Solutions) is a Telecommunications service provider located at 951 64 Ave NE #103, Calgary, AB T2E 7Y8, Canada. It has received 653 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday9AM-6PM
Thursday9AM-6PM
Friday10AM-6PM
Saturday10AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of TELUS & Koodo Store (Clearwest Solutions): 951 64 Ave NE #103, Calgary, AB T2E 7Y8, Canada

  • TELUS & Koodo Store (Clearwest Solutions) has 4.8 stars from 653 reviews

  • Telecommunications service provider

  • "I just had a misunderstanding with my bill resulting in my phone being cut off"

    "The people here really need more training"

    "Gary was super helpful today transferring my phone over to Telus! My husband and I combined our phone plans, I was able to use my discount through AHS, and he was able to get us a little discount on the transfer fee from my old provider! He answered all our questions and I feel super well taken care of!!"

    "Suzanne was great"

    "Went in on a Sunday, it was busy and he was the only staff there"

Reviews

  • Brooke Loustel

I just had a misunderstanding with my bill resulting in my phone being cut off. So I came in to hopefully fix the issue and Jestin was such a great help! He saw the misunderstanding and explained to me what happened, and was able to get my phone back on! He helped me so much and was extremely kind the whole time! Great customer service!

  • Aaron Reinhardt

The people here really need more training. Was wanting to open a contract but since I am not the primary person on my current contract they wouldn't even help me. Called their customer support in the parking lot and got it all sorted out in 30 minutes without issue. I really hope this location gets the much needed help they require.

  • Madalyn Cardinal

Gary was super helpful today transferring my phone over to Telus! My husband and I combined our phone plans, I was able to use my discount through AHS, and he was able to get us a little discount on the transfer fee from my old provider! He answered all our questions and I feel super well taken care of!!

  • Troy Kennedy

Suzanne was great. I now have a much better plan at a better price. It was simple and fast and I got everything I needed!! This is the kind of service I was hoping to get from my previous carrier. Great job, Suzanne.!! …

  • C. Reynolds

Went in on a Sunday, it was busy and he was the only staff there. He was able to help multiple people at once. The service was fantastic, he was knowledgeable. Night & day compared to Freedom Mobile (whom I was switching from).

  • T Wright

Horrible customer service, initially came in just to pay my bill. But my S pen was acting up, so I wanted to figure out the issue/resolve the bug. As it has worked previously and just randomly stopped working.

  • Kim Rosen

Excellent customer service. Went there extra mile to check all our plans and save us some money each month. Also used my name when addressing me which is a nice touch!

  • Allan Rocha

Susanne was amazing, motivated and efficient. I got my plan updated and a new phone. Probably one of the best customer services that I have received.

  • cardharp

I went in looking for a new plan and phone. I was set up and on my way in 30 minutes. Great attention to detail and listened to my needs. Thank you.

  • Sydney Doering

Susanne was a great help to figure out how to order a new phone, and was quick to respond to emails. She was very helpful and awesome to work with!

  • Ahmelyn Faraj

Wonderful and smooth experience - this team is always trying to give you the best deal possible! I will not go to anyone else moving forward!

  • Chris Bray

Good experience, Jestin was helpful and friendly, answered all our questions and took care of swapping our phones in a timely manner.

  • Breanne Loro

Was helped by Jestin today, he was great! Quick service, super helpful, made setting up 2 phones not completely boring. Thanks again!

  • Christopher Cahill

Very excellent service, staff is very friendly and knowledgable and efficient, getting a new cell phone plan only took a few minutes

  • Jorden Thompson

Always easy and smooth process renewing or upgrading through ClearWest Solutions. Very helpful staff. Jestin was exceptional!

  • Nancy Tsangcole

Jestin was friendly and super helpful, he answered all my questions. I’m very happy with the service I received yesterday.

  • Kelsey Benson

This was my first time setting up my own phone account & Gary made my experience so easy & I could not be happier!

  • Brian Yuen

Gary was a great help. I was able to get questions answered and out of the store with what I need within 30 mins.

  • Simone S

Jestin was so helpful and made the whole process of getting my new phone so easy. Amazing customer service!!

  • Josh R

Jestin was able to clearly explain the current deals and we were out of the store within 15 mins. Great job!

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