Taco Bell

1083 reviews

677 Upper James St, Hamilton, ON L9C 5R9, Canada

www.tacobell.ca

+19053838877

About

Taco Bell is a Taco restaurant located at 677 Upper James St, Hamilton, ON L9C 5R9, Canada. It has received 1083 reviews with an average rating of 3.5 stars.

Photos

Hours

Monday10:30AM-2AM
Tuesday10:30AM-2AM
Wednesday10:30AM-2AM
Thursday10:30AM-3AM
Friday10:30AM-3AM
Saturday10:30AM-2AM
Sunday10:30AM-2AM

F.A.Q

Frequently Asked Questions

  • The address of Taco Bell: 677 Upper James St, Hamilton, ON L9C 5R9, Canada

  • Taco Bell has 3.5 stars from 1083 reviews

  • Taco restaurant

  • "I used the app to order two bean Crunchwrap supremes"

    "Missing items in the bags no receipt when requested ordered family 10 pack got 8 Ordered other items was not in the bag talk to some lady claiming to be the manager/owner then saying she is the one that made the ordered not somebody else"

    "Great service at this location on the day I went"

    "Only $11 to be full--that sounds like a good deal to me"

    "we went through a delivery service like usual but this is a location we don’t usually order from"

Reviews

  • Undeserved Confidence

I used the app to order two bean Crunchwrap supremes. Received it very quickly and piping hot. Unfortunately, I bit into one and it was beef rather than bean. However, the person working the drive-thru and the manager were extremely accommodating and apologetic. Received piping hot replacements shortly after. It may just be corporate policy but I still appreciated their response greatly. If anything, I feel they went above and beyond what is needed for such a simple and understandable mistake. I can only hope they don't feel compelled to be so obsequious because other customers have mistreated them previously. It actually prompted me to write my first ever google review. I did not catch their names but this was around 6:10 pm on October 30th, 2023, so hopefully whoever reads these reviews can pass along my appreciation to the appropriate parties.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Recommended dishes
Crunch Wrap Supreme

  • Sc Ram1500

Missing items in the bags no receipt when requested ordered family 10 pack got 8 Ordered other items was not in the bag talk to some lady claiming to be the manager/owner then saying she is the one that made the ordered not somebody else. Only thing I will recommend even if you have lineup don’t leave drive-through window. Talk to Lady on the phone that is racist to white people calling you a female when you’re a male you can correct her she apologizes two seconds later she’s back to where she was being calling you a female and other names I requested the owner. She claims to be the owner and manager. Food was not cooked properly meet was cold and still frozen fries were hard only thing I can eat was nachos
Service
Take out
Meal type
Lunch
Price per person
$30–40
Food: 1
Service: 1
Atmosphere: 1
Recommended dishes
Crunch Wrap Supreme, Party Pack

  • Chris T

Great service at this location on the day I went. I know great service is hard to find these days. Well, on this particular day, it was great. The person at the cash was nice. Most importantly, the order was right with no issues. You guys need to try that new burrito. It's spicy and delicious! My vegan friend had it with beans instead, and he loved it, too.
Service
Dine in
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 4
Recommended dishes
Chalupas, Crunch Wrap Supreme, Bean Burrito, Supreme Party Pack, Fries Supreme, Chili Cheese Burrito, Beans Taco & Burrito, Beef Burrito
Vegetarian options
You can pretty much change any item from beef or chicken to beans. Better selections of food for our Punjabi's who are vegetarian
Parking space
Plenty of parking
Parking options
Free parking lot

  • David Sfwriter

Only $11 to be full--that sounds like a good deal to me. The food is tasty and cheap. On the other hand, three staff members walked by a pile of discarded serviettes on the floor without picking them up. I was there for an hour waiting to see if anybody would bother with them. Then I wanted to use the washroom, but much to my annoyance I found at least three different colours of urine on the men's bathroom seat. I guess they have a low-class clientele that was raised in a barn who don't know how to put the seat up when they want to urinate. More to the point, however, obviously no one has been in there to clean it up for many hours. I recommend the food and strongly recommend you don't use the filthy, unkempt washrooms...
Service
Dine in
Meal type
Other
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 1

  • Tiffany McConnell

we went through a delivery service like usual but this is a location we don’t usually order from. I just wanted to say thank you to the staff working tonight for ensuring my fiancés meal had no beef just bean in it! When we order from the other Taco Bell up the street from you guys we order bean and beef tacos and fry supremes (like tonight) and they all come just beef and my fiancé is left ordering from another place since he’s vegetarian not too extreme he just doesn’t eat meat. I called to double check and the lady that answered the phone ensured it was bean and was super kind even though it was probably an annoying call to have to answer ( sorry girl <3 ) it just makes it a lot more assuring and I’m thankful for the team working tonight you guys are amazing and super fast as well!!
Food: 5
Service: 5
Atmosphere: 5

  • Suji Yoon

I had two good recent experiences here. When my vegetarian high school friend visited me from Montréal near the end of July, our orders were perfectly substituted with beans or extra veggies in lieu of their usual ground beef. We had so much fun with our refillable fountain pop & sharing dozens of stories. She had two veggie Gordita Crunches, Fries Supreme with extra veg [instead of beef] & Dr. Pepper. I had a refried bean Crunchwrap & bean subbed Nachos Supreme & Baja Blast Mountain Dew. I ordered UberEats [2022. Thu. Aug. 4th] & it was the 2 Chalupas set [#8 on their menu, I think]. I ordered 1 beef & 1 [refried] bean Chalupa. The Fries Supreme was amazing & so was the can of Rockstar Punched. The only hangup I had was the salsas mostly being mild when I asked for 2 of each kind. Oh well.

  • Maria O

Placed an order through the drive through and was accidentally given regular fries instead of fries supreme. No big deal - we go back through the drive though again and mention the mistake, and are told to come up the window. When we get there we’re told we have to pay for the item again separately, we asked why? They said we had only paid for regular fries they refuse to even let us pay the difference between what we apparently paid for vs what we’d ordered. Mistakes happen but the way this was handled was the worst customer service I’ve ever had….Honestly couldn’t believe they were being so rude and fighting me for something that costs them nothing to fix. Very disappointed and will not be going back.
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1

  • Tonya E-D

Ordered combo #1(steak soft taco combo), it was alot of lettuce very little steak and it was all cold. I had fries with a side of cheese, the cheese was half filled in the small container and fries were half old/half "new" fries but yet still cold. Also ordered the value combo with nacho supreme and the nachos were very few. The nacho cheese was very scarce . All in all, not very good value for the horribly overpriced combos. I paid $20.00 for this terrible food, your better off going to a real restaurant like East Side and getting real food with free soup, bread and or salad for the same price! It seems as though when the managers are not there the place is a mess and sloppy procedures.

  • SANDRA B

Sometimes when we are in the area we like to stop by and grab a bite to eat. We eat here maybe once a month or something. The staff is always friendly and the service is always quick. Great for a quick bite to eat. We like the Chili Cheese Burrito, steak quesadia and the regular tacos usually. Never had a complaint about anything here and never will.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Party Pack, Cinnamon Twists, Fries Supreme
Parking space
Plenty of parking
Parking options
Free parking lot

  • That Guy

Great taco bell to go to, staff and atmosphere inside is pretty good, extremely clean too, kitchen is wide open so you can literally see everything in it. When I get my food it's so good. Only issue I ever have here is that every time I order they always mess up my order by either forgetting items or mixing up my items with another customer somehow. This happens every other time I come here and it gets really annoying but it's seriously the only issue they have, this place is great
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 5
Service: 2
Atmosphere: 4

  • Sheri Magee

After a long process and a gift card situation and hours on the phone with Taco Bell head office. This store has been very accomadating to me and my family. I have to say Nishi and all the staff are helpful and friendly to resolve the issue. I don't recommend purchasing Taco Bell gift cards at all. But I recommend this store
Price per person
$40–50
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Party Pack, Fries Supreme
Parking space
Plenty of parking
Parking options
Free parking lot

  • Sahil Kumar

If, I could gave it negative stars, I would. The canadain staff here is very good, 5 stars for them. But the punjabi staff is very lazy, I was all alone in the waiting, and there was no one to take my order, they were busy in thier talking, I literally waited for 5 minutes, I ordered two wraps, and when I opened them it's all sauce there, they don't event know how to close the warp properly, the punjabi staff should be trained properly.
Food: 1
Service: 1
Atmosphere: 1

  • Rainbow Clan

Just an average Taco Bell. Nothing special. Service is decent. They've messed up on one or two orders in the past, but not a big deal. Food here is below average, but I think most restaurants are losing good quality food.
Service
Take out
Meal type
Dinner
Price per person
$20–30
Food: 3
Service: 4
Atmosphere: 3
Recommended dishes
Crunch Wrap Supreme
Parking space
Plenty of parking
Parking options
Free parking lot

  • Justin Rumble

Didn’t get my order right and when I called they just said sorry and we will get it right next time. No offer to fix the issue or anything. These people do not know the basic meaning of customer service. I will be driving to the one that is further away. GET TRAINED
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Zov Erion

Poor quality food I ordered a crunchy taco supreme and a chicken quesadilla from Taco Bell, but I was very dissatisfied with the food. The taco was cold and had barely any meat or cheese. The quesadilla was dry and bland. It was not what I expected from a Mexican restaurant. I do not recommend this place to anyone who likes authentic Mexican food. I will not be going back anytime soon.

  • M. Q.

I ordered a bunch of bean burritos and fries supreme but Uber eats didn’t have an option for bean fries supreme but the staff realized all the other stuff I was getting had beans so they made it for me anyways. Thanks guys, that’s pretty cool of you.
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

  • pratik patel

Do not go to this store if you are vegetarian and do not eat meat, you will probably get beef instead of been This happened to me on Tuesday 5th july 12:50 AM in night as guy who work on drive thru window did not want to take my order, I almost had a beef which is strictly prohibited in my religion. Is there anybody has same experience, we can take actions on this store together

  • Robin

Great service, and the tacos were fantastic. 10/10 rating from this customer For sure, I'm going back to Taco Bell again when I can. Fantastic work guys
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Taco Bell, Regular Fries, Fries Supreme, Chili Cheese Burrito

  • Lauren Leaker

If you have allergies beware- my partner has a severe bean allergy (he WILL die if he eats them) and the person taking our order could not comprehend that and just kept asking if it was fine to leave the beans on. He also charged us for the fries supreme upgrade when we repeatedly said we didn’t want it.
Food: 2
Service: 1
Atmosphere: 1

  • Kenny VanDongen

Probably the nicest taco bell I've been to. The food is what you expect from taco bell. The service as great and the premises were very clean.
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Bean Burrito, Beef Burrito

  • John R.

The food has been very good 6/6 times we've been here in the past 3 months. Drive thru service isn't the greatest. We asked for fire sauce last weekend when purchasing a party pack and did not get it included in my order. Disappointing as we had to park and wait and we were stil missing something from our order. More

  • liam bailie

Omg I don't know why food in the USA blows Canada out of the water. I ordered combo one with chili fries. Delicious. I don't know why we don't have one. We got taco time but there is no comparison. Taco bell all the way!!! Cheap!!!
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

  • Tobias Vales

Tacos were delicious, just curious though, whoever made my order like 20 minutes ago, did y’all mean to do this? Listen, I ain’t complainin, I’m just sayin, I only ordered four small tacos for myself
Service
Delivery
Meal type
Lunch
Price per person
$10–20

  • Sarah J

Since this location opened I have never had an issue with the service, food or wait time. Today however, after getting home and drinking about 1/4 of my 7Up.. I see a black spec under the lid. My guess is it’s mold from the ice machine. Service your equipment regularly, this is disgusting.

  • Jezebel Games

I don't know how you burn heating up a tortilla ! but they did it and not just one side; but Both... so maybe they think that burnt smell is supposed to be there
Service
Delivery
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 4

  • Mikey J

They are dumb there. Shorted me food and I said lots of sauce dummy says yep. Get home not 1 sauce. Can't believe they make $16.50 an hour.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

  • Neha

This is the worst store i have ever went for tacos. Messed up my orders and up charged for the stuff and gave the regular one. They literally burned my food and when i called 11 times they didn’t picked up the phone. I recommend everyone to never ever visit this store.

  • Tyler Whalen

Service was pretty good, but thats about it. Haven't been to a taco bell in a long time, but the food is barely edible. I guess its alright if you want barely recognizable food slathered in liquid plastic cheese, maybe alright as hangover food. More

  • Kyle G

Staff is just ridiculous here, came for delivery pick though my order was printed 15 mins but they were keep making the drive thru order . other customers are also waiting for their order. Shame on you guys
Service
Delivery
Service: 1

  • Sarah

Great staff … I feel bad they have to listen to Christmas music all day long in a “Mexican restaurant” when barely any customers come inside because everyone uses drive thru! Give them the aux!
Food: 5
Service: 5
Atmosphere: 5

  • DraGoN

I would rate my experience at Taco Bell as a 1 out of 10. The customer service was terrible and I was scammed out of $50 worth of food. Not only did they fail to compensate me for the lost order, but they also did not seem to care about the

  • Z. Cai

This location is actually fairly new looking and service is fine, but the food and cleanliness could be improved. Anything that was supposed to crunch didn't have that crunch right, and the whole place already seems a bit rundown. There's

  • ash patel

No customer in the store still delayed service All ( I mean all) tables were dirty from previous customers. The portion of the food was very small. I am a regular Taco bell visitor so I know how much portion you get on average. More

  • John Murray

The tacos where good the staff at the front counter was friendley but the tacos where Luke warm
Service
Dine in
Food: 4
Service: 5
Atmosphere: 4

  • Sharon Manktelow

Keep an eye on your bill. They try and over charge you. Menue board says one thing and they charge you something totally different and this isn't a the first time. More

  • Syed All Rahi Zarif

I visited this week. They are very polite. The food is awesome.
Food: 5
Service: 5
Atmosphere: 5

  • Vic Vas

Food made me sick no one wears hair nets and they are rude speaking Indian pujub laughing at you
Food:
More

  • Devid

I wish I could give 0 stars. DO NOT ORDER DELIVERY I ordered $40 worth of food in UberEats:

  • Helena N

Food took forever to get and when we did get it they forgot stuff !!
Food: 3…
More

  • harsh patel

Ask for fresh Bean chalupa still gave me old and cold chalupa
Food: 1…
More

Similar places

The Mule Hamilton

3547 reviews

41 King William St, Hamilton, ON L8R 1A2, Canada

Taco Bell

676 reviews

1550 Upper James St, Hamilton, ON L9B 1K3, Canada

Taco Bell

229 reviews

2154 Rymal Rd E, Hannon, ON L0R 1P0, Canada