Talro Insurance Agency

2159 reviews

4900 W Belmont Ave, Chicago, IL 60641

www.talro.com

+17732058255

About

Talro Insurance Agency is a Insurance agency located at 4900 W Belmont Ave, Chicago, IL 60641. It has received 2159 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-9PM
Wednesday9AM-7PM
Thursday11AM-5PM
Friday9AM-9PM
Saturday9AM-9PM
Sunday9AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Talro Insurance Agency: 4900 W Belmont Ave, Chicago, IL 60641

  • Talro Insurance Agency has 4.6 stars from 2159 reviews

  • Insurance agency

  • "Nickel and dime you to death with their fees"

    "I have been with Talro for quite some years now and have honestly never had an issue"

    "Just wanted to say my customer service reps"

    "Abril was great and extremely professional in getting us an exceptional rate from Talro insurance"

    "Leticia is amazing, she made sure to answer all my questions and got me great pricing on insurance for two of my vehicles"

Reviews

  • JJ

Nickel and dime you to death with their fees. Not friendly and vno customer service skills. Moving insurance, getting almost double coverages, and others, they do not offer for less money. Was being way overcharged. Highly recommend you check with other carriers as they are very high priced and not friendly.

  • aubrey davis

I have been with Talro for quite some years now and have honestly never had an issue. Whoever I chatted with was professional and helped me with whatever insurance needs i had. They deserve the star rating i gave and if a place is horrid and not up to professional standards, I'll be honest about it.

  • DeShawn Harris

Just wanted to say my customer service reps. Adrian & Leticia was fantastic! Leticia was kind and very helpful and did everything she could to get me what I needed at an affordable rate. So if you need insurance get Talro, for decent rates & great reps to help you along the way …

  • Maaz Hasan

Abril was great and extremely professional in getting us an exceptional rate from Talro insurance. Hassle free service, I called them and had my insurance documents within 20 minutes. Would recommend Talro 10/10 to anyone looking to get their auto insurance policies.

  • Julia Hernandez

Leticia is amazing, she made sure to answer all my questions and got me great pricing on insurance for two of my vehicles. Also went above and beyond to find my husband a good SR22 insurance. I really recommend getting your insurance from Talro Insurance.

  • Sheila Kristie

Talro Insurance was there when I needed it most many years ago and I have been very happy with there service and rates. Ms Valentin was very patient with questions and concerns. I really appreciate the customer service I always receive. Thanks Talro!

  • Kate A.

Danny Arroyo was a great help, I really liked how quickly he explained to me all the steps involved and helped me to solve my problem. Often, It takes a good character along with professionalism to effectively assist a customer, he has both.

  • Wallace Kelly

I’m somewhat disappointed with a car I purchased I’ve been paying my Carnote , car insurance Collision insurance Talro insurance I been paying repairs and you mean to say with Talro insurance I have to pay extra for ROAD SIDE ASSISTANCE ITS

  • Damn It, Sam Strahan

Letitia was super nice and very helpful. She explained everything in a way that I understood and was very patient. Other agents at this company would do well to follow her style of customer interaction. Everyone here isn’t friendly/helpful.

  • Kisha Honey

Nelli or Neldia, was amazing. Her customer service was absolutely excellent!!!! She was very patient with me as this was my first time getting my own insurance, she took her time explaining to me and my grandmother as well. She was just so

  • leticia villagomez

I’ve been insured with Talro for over a year & the best customer service I’ve ever received in all phone calls I’ve ever made was Cruz Delgado. Thank you for being so detailed with my coverage & explaining everything to me! Also thank you

  • Larry Patient

I have been with Talro since late 1985. Thou I have a good driving record with no “at fault” accidents, I have had issues with other motorist causing accidents and my wife had a 50/50 fault accident 6-8 years ago. Thru all this TALRO and

  • James JG Tate

Just got off the phone with a young lady who says her name is Miranda. I'm unsure and will never know. I called for the 1st time in five years of being a customer to pay over the phone. WOW, the customer service at talro is horrible. The

  • Brianna Stubenfield

Thank you to Romina she really has been a big help to me when I needed her most I definitely appreciate you and the team I’ll be referring you to all my friends she is very patient and nice and willing to work with you 5 stars girl

  • Jordan odeh

I love this insurance company! Everyone in customer service is always timely, pleasant, and very helpful. When I could not find affordable insurance, I found Talro! And I have been saving big monthly ever since. HIGHLY RECOMMEND

  • M R

Laticia was the absolute very best ever! She was so very kind, courteous and helpful, honestly I didn’t want the experience to end. I can only hope the next time I call she’ll be the one I talk to. Great job Laticia your #1!

  • Fernando Silva

Leticia Pantoja is by far the greatest insurance rep i have ever dealt with. Complete professionalism along with top tier customer service. She is a true asset to Talro Insurance Agency! Keep up the good work Lety!!!

  • Darnika C

I'm giving them 5 stars bcuz the young man that help me took in consideration of what I WANTED a lower rate been with them so long I feel like a lil reward wouldn't hurt. And yes he saved me $70 …

  • Charles Huoson

My person who took care me was name Sally she was great and friendly person.This place are real good with insurance rates. I would recommend Talro Insurance to anyone . Sally is the best …

  • sharon green

Nelida Hernandez, Thank you for finding me the lowest premium. After getting other quotes for my auto insurance. I went back home to Talro insurance. Nelida was kind and very knowledgeable.

  • olivia adu

Cruz, was so helpful and patient with me. She was able to explain to me what I was conflicted about. Thanks to her, If I would continue with this Insurance company, She is the reason.

  • mario james

They raised my insurance over $70 and quoted me at $214 but when I got the first bill it was over $300 . Don’t use them they dishonest . I’ve been a loyal customer for over 20 years.

  • Cyrene Stinson

She was very professional, understanding and helpful. I was so happy with my agent and reconnected me Back with my insurance. …

  • Kevin Feeney

Krisha was very helpful, courteous and professional in helping me to acquire a policy in short order after I had purchased a new car. She was knowledgeable and accommodating.

  • Leslie Rivers

Great place! Excellent customer service from the team, Beatriz helped me save so much money. Very knowledgeable and friendly! I will never go to another insurance again!!!!

  • Marco Vargas

Sally helped me get insurance right away. She is very friendly and courteous. She's also very knowledgeable regarding insurance options. Thank you so much Sally.

  • Monique Frierson

If your car gets in an accident, the people who they connect you with takes months to repair your car. Almost every time give you the most extreme hardest time.

  • William Barker

Adrian was professional in every aspect of our transaction. He answered all my questions and fielded several follow up calls from me as well. Great experience

  • raam altarifi

The people right there so rude and they cheated me for money they lier give u price when u get y invoice u will see diffirent price its happend to me tow time

  • Leonel Corona

Eileen venegas very professional. Thank you very much for helping me out with my situation I will definitely tell my friends Thanks keep up the good work.

  • Ben Duran

Cruz is the sweetest most helpful customer service agent I ever worked with. She understood what I needed and got the job done, she deserves a raise!!

  • Laura Rodriguez

Romina was super nice and very helpful. She was patient with me and answered all my questions. If your looking for new quotes ask for her she’s great

  • Gehan Madbouly

Romina is so helpful and giving clear explanation to all the details. Talro is so flexible with really good rates, highly recommended

  • David De La Pena

Danny was very detailed and professional on my home owners quote and answered every question I asked. great customer service.

  • Em’phamis Entertainment

She did such a beautiful job compassion understanding and very polite thank you Romina Correa for everything you done for me

  • Dayana Salgado

I had an exceptional experience with Nelly. She was attentive, knowledgeable, and went above and beyond. Thank you Nelly :)

  • Nicole Keenon

Great experience! My agent (N. Hernandez) was very knowledgeable, efficient and super helpful. (TALRO!!! Give her A RAISE!)

  • Jasmin Taylor

Good quality insurance! And amazing customer service. Definitely in good hands! See Veronica Guerra, she will help you!

  • Ariel Holloway

Romina Correa is an agent with Talro and she has been very helpful and professional - this review is from Margery

  • Janice Gentry

Danny Arroyo was great, he answered all of my questions and was so helpful in helping me with my insurance needs.

  • alfredo arroyo

Excellent customer service by Leticia! I would definitely be referring my friends and family to her. Thank you!

  • Nathaniel

My agent that I talked with very,polite and ,easy and fast excellent service,and professional,excellent job

  • Jessica Garcia

Thank you so much for your help over the phone needed my insurance and got it very quickly. Appreciated

  • Rodrigo Falcon

Excellent people best codes for insurance they been in business fir a long time will recommend any time

  • Diana Janine

The customer service representative was amazing! She explained why my monthly payment went up in price.

  • Julia Bartz

Sally was great! I’m very pleased with the service I received. She was quick and gave us a good deal

  • Laquantis Jackson

Leticia's service is one of a kind, and far Superior amongst the rest, thank you so much Leticia

  • Basilisa Cintron

Beatriz Duran has such amazing customer service. She answers question rapidly and is so helpful

  • Nicole Billings

Fantastic company and very well done job! Happy to have gotten good help with the workers.

  • LaSonya

Mrs. Cruz was a great help and has excellent customer service skills.

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