I have an international Samsung Galaxy S7 and I dropped it on the ground and it started internally bleeding (LCD screen got busted even though the glass was in perfect condition). I had called the last place I used to fix a broken screen 1.5 yrs ago and they told me to bring it in. When I got there they told me they couldn't fix my phone because their contract with Samsung didn't allow them to service international phones. (Even though it's a Samsung!) I was upset and began calling around to try to find other places to take it or to buy a new phone (still looking for the S7). I was on my way to Best Buy to just buy a new S7 for about $550 and I called Tech Defense and got ahold of Steven. I explained my situation and asked if they had any S7's for sale. He said not in store but they could order it (a few other repair shops had offered this option but I needed a phone that night). I declined and asked if he could fix it even though it was an international version. He verified that it wasn't an abnormal size and then told me that they could and they could do it immediately. So I drove over there and even though Steven had left by then, he had explained to both Martin (the technician) and Ryan (the owner) who I was and my situation. As soon as I got there they knew all about my phone and had already tracked down a few cover options and showed them to me. I chose a white one and then Ryan went and met another dealer half way to get the case. He quoted me 1.5 hours of work time so I left my phone in their hands and ran some errands. I came back right around 1.5 hours later and Martin was done! The phone was fixed, worked perfectly and looked nice. Ryan also gave me a discount on the case itself and I really appreciated it. The guys here are hard working, honest and willing to do whatever to put the customer first. Sadly that is rare these days! That being said though, they have won my business and if I need any other phone repair, Tech Defense will be the first place I go!

I have a Samsung Galaxy S7 Edge and I put a polyurethane screen on and it saved my phone from being destroyed. I was getting ready for work and left my phone on the back window of my car. When I closed the trunk the lip of the trunk smashed my phone and I thought my phone was destroyed. When I went to open the trunk the polyurethane had a dent on it but the screen still looks brand new. I would recommend the poly screen protectors to everybody. The cost of the first install of the screen is $30 and it has a life time warranty for $10 a replacement. The owners and workers there are so respectful and polite. They explained everything to me and made sure i understood what they were doing.

Absolute crooks! Paid over $200 for a cracked screen replacement and in less than 12 hours my screen went dark. They would not fix it unless I paid them more money, and said it was an internal problem, not a screen problem. Took the phone to another repair store and replaced the faulty screen and now phone works perfectly. These people are UNETHICAL and WILL NOT stand by their work and have the guts to blame their poor work on the customer, accused me that I broke the screen even though the 2nd repair shop said it wasn't broken, just defective. Unfortunately it took over $200 for me to learn this. Please DO NOT give these people any of your business at any of their locations.

I came in on a Saturday evening and the guy didn't have the part to fix my phone. He said he could order it on a rush as I explained I needed my phone fixed ASAP and he guaranteed me that the part would arrive the next day around 1. I called at 3 the next day and the guy who answered the phone said "it's impossible for us to get parts next day on a Sunday. Come back on Monday." Super unprofessional. I don't enjoy wasting my time. If I knew the part would not be available the next day I would have gone somewhere else, not just waited around for nothing. Not coming back Monday.

Can’t say enough about this place! I have brought my whole family here for years but recently it seems like they have really stepped up the customer service! Ryan was able to fix mine and my wife’s phone in under 30 minutes. We hadn’t even finished our beers at yard house yet and they were both done. Extremely fast, extremely friendly and professional, and my phone was turned from near garbage to like new! My daughter just got the iPhone X and we went straight from the ATT store to the only place I trust with a $1200 phone. Tech Defense.

Came here for a majora problem with my iPhone 5 that I was struggling with for couple years and they fixed it in 25 minutes!! My iPhone had a problem with charging, few cables would charge it "sometimes" and many brand new original once would fail. I went to At&t many times and their answer was that I needed a new phone . I love this place, great service, friendly and professional! I would definitely recommend it to others!! Thank you so much for making my life easy!!

Nathan and Jacob were the men of the hour! I’m really happy with how my iPhone 7plus came out with the new screen and battery, pretty much brand new. I took my girlfriend also so she can get a new phone battery and she was in awe with it because of how much better it is. They’re really careful and steady with the phones and extremely focused, very professional and will definitely go there again if my phone decides to act funny again.

These guys are pros! I shopped around for iPhone 5S screen and their price was the best plus a warranty!! The manager Thomas is the best - he was doing the screen when I told him the camera was also broken he fixed it by just reconnecting it and didn't charge me!!! That's rare service - other places wanted $65 to replace the camera. Nice guys.. They say they can waterproof an iPhone now, I didn't get that done but that's awesome!

This company is scam !!!!! They "fix"your phone and making another problem in the phone, they say that they have a "warranty" but they will do everything to make you pay more and blame you even that you didn't do it. They don't know how to take responsibility. Do yourself a favor and stay away !! All of them reviews are fake!! All off them stars are fake !! STAY AWAY FROM THOSE THIEVES!!!

Very bad communication didn't fix my phone the right way. Spent $340 on a screen replacement. Now my screen is showing bright straight lines down the screen. They kept my phone over night for the tech to fix it and never gave me an update. Wouldn't recommend it to no one. What's the warranty for if their just gonna bullshit around and tell you that you need to spend another $340.

Please do not go here. I have been waiting for a screen for a month. First they said they ordered it and it broke, now they aren't calling me back. They never call back and rarely pick up the phone. They have the most unprofessional people working there with no customer service skills. Save yourself the trouble and go some where else

Stephen was super friendly and super helpful. He explained in detail the different options for replacement screens and the technology involved. We also ended up purchasing a screen protector to prevent further breaking. The job was done very efficiently- prob 15 minutes which was faster than promised! We will come again for sure

I dont normally write reviews but was so impressed by the customer service i received that i wanted to let people know how great the guys were at fixing my broken screen. Plus they put a poly wrap thing on my samsung and i didnt know it was better than glass! Great prices, i didnt have to waste my insurance! Will go back again

Really great customer service. Steven took really great care of my phone. He replaced the broken screen on it. Asked if I needed any accessories. Super friendly. Do go to them for you phone repair needs. I know I will if I ever need to fix or replace something on a phone or tablet. Mission valley mall in front of hot topic.

Great customer service and were quick to fix my cracked screen. Please note this shop is under new management so a lot of these negative reviews are about the past owner/experience. My experience with them was nothing but positive and Ill for sure be back if any problems arise with my phone in the future.

I was walking through a shopping center when I spotted this spot. I was curious so I walked up. I asked about screen protectors and Steven helped me out with options and the type of screen protectors on market. I decided to go with Cell Helmet to give it a try. I am sure I will not be disappointed.

Ryan and Martin had my blank screen up and running in a few hours today. Saved my business phone from catastrophe again. A couple years ago I thought it was toast from water damage and they resurrected it. Top notch results, great service. Couldn't be happier

I went to get my phone fixed and the tech was nice and all but they locked my phone by accident and said they are not responsible for the locking of my phone! But the tech pressed update on the phone and it activation locked on me! Please help someone

Fast work, was complete in less than an hour. My phone looks amazing and works perfectly fine. Steven was the guy who helped us out, he was super kind and hooked us up with an amazing deal for my phone. Great spot to get your phone fixed at.

Martin was a really great help, he provided me the Protection I needed for my phone! Martin helped me once before & still continues to do a excellent job. Thank you Martin for always providing great customer service!!

Very knowledgeable and friendly staff, helpful with suggestions and offering different options to help! It was our first time here but now we have our favorite store for all tech needs! Thank you for your kind assist!

Came here to replace my iphone 7plus screen. Friendly, quick and easy. Additional off promotions just ask them and they can help you. Was in and out within 15 minutes replacing my screen.

Great customer service. Guys are friendly and I’ve been here now for my fifth time and never had a issue with time or the their service. Never had a issue with the phone after the fix.

They replaced a screen and battery on a smashed MotoX4 that no other phone repair shop would fix. Good deal for rush shipping on parts and turn around time. Thx guys!

Super awesome service! My Galaxy Note9 phone was like brand new after the screen was replaced. Ryan did a fantastic job! Thank you Tech Defense!

They helping replace my iphone screen and even repaired my iphone. The only place I've heard that even offer a warranty with iphone repairs

Got a fresh new case for a killer deal can't wait to get another! Great service, Ryan gave me a great deal and awesome service. 6/5

The guy who fix our phone and ipad is very accomodating and he fix it in a reasonable time and in a cheaper price… Thank you!

Awesome Dudes! Hooked up my phone and took care of everything I needed. Was told it would be 30 minutes, was done in 15.

The service was quick and efficient. Fixed my damaged phone screen in about 30 mins. Would definitely come again!

Never open during their posted hours. Been twice during the past week, always closed. Photo is 3pm on Friday.

Excellent customer service. Explained different products to use and did a great job fixing my IPhone Screen!

Ryan is the man! Great service! Always takes care of my phones! Now only if I could quit dropping them!

Awesome service! I have come back a couple times for different things and have left happy every time!

Really great place. Nominal charge for a randomly specific job well done. Recommend.

Fast service great help and great people. Come here to get your stuff fixed

Called twice. No answer. It's currently 1042am on a Friday, March.04.2016.

Fixed my phone that was told was unfixable . Great service. Will be back

Got my screen fixed here, it was quick and my phone works greatt

They replaced the battery in my phone and it keeps dying now

Steven was very helpful I recommend this place !!

Great and fast service at a great price!!!

Did a great job fixing my cracked screen!

Just brcause all they get is one star!

Great place they are a good business

Really good

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