DON'T GO THERE FOR INSTORE PICKUP. LOST PARCELS. On Dec 23rd and Dec 30th after several calls to Aramex (courrier) and to the other Terry White in the area, employees pretended they never received my parcel for which the tracker indicates receives and signed on Dec 22nd. I wasted hours and hours trying to find a parcel that Terry White Kmart West End employee, a 30yo blond Caucasian lady, extremely condescending pretended her store never received despite clear tracking records confirming otherwise. Eventually after 8 days searching and getting frustrated, that same lady took out my parcel from behind the desk and eventually gave it to me. TROUBLE MAKING AND TIME WASTING experience with a patronizing horrendous customer service.

Best Chemist I have been to. The staff are extremely helpful, friendly and well informed. They are always able to assist me with any medical concerns or challenges I have - between getting proper supplies and picking out items that are best for me and my family. They make ordering in proper supplies easy and quick. Love that they are here!! :)

I dropped by when walking past on the odd chance I could get a script filled for a medication I require for my diabetes. Macey was outstanding and obtained it and then held it for until I could return the following day to collect it. She really went above and beyond and I’m incredibly thankful for her help.

Wonderful pharmacy. Phuong quite literally saved us from being stranded overseas when my partner lost his phone and therefore proof of vaccination. She was so understanding and went into their records and was able to email us the vaccination records. We cannot thank you enough, Phuong.

1 star for flu jab experience, nurse immuniser myself came here for a flu shot and for my partner, both arms hurted a lot which never happened before, 2 stars for clean place tho, but jabed too high for a deltoid IM injection, pharmcist need to improve skills.

"Too many cooks spoil the broth" Bunch of worthless rude employees. Specially the weekend counter girl. Need to train them how to behave with the customers.

came here for my boostrix jab store was clean and tidy, staff were attentive and friendly. pharmacist will did a top job

Amazing Staff, Jim is a gem. He is friendly, helpful & he knows what he is doing.

Great customer service and helpful, knowledgeable chemists.

Amazing staff fast and efficient will visit again soon

Utterly atrocious customer service