After 20 years of both eating in and getting takeaway - the (? current) middle aged woman owner accused me of not paying for a meal bought a few months (earlier!!!) when, at the time it WAS paid FOR. she still handed over the food. I've overlooked her rudeness and complete lack of customer service skills in the past but considering I have probably spent over $2,000 in 20 years at Thai No: 1 and I DID pay - it is the businesses' responsibility to check everything THEY DO even when they are "busy" (their excuse for not checking payment - it was around $3O and, prior to Covid, the business was "cash only" and had no website)- and the business should NOT belatedly accuse loyal customers of owing money because of their own poor business practices (they don't take phone numbers either when you ring to order food except for deliveries - foolish and why I had no idea about the alleged debt sooner to the time) When I phoned TODAY to make another order, the woman kept going on about me having to pay the alleged owed money and then hung-up on me. She and the son who I spoke to later today both suddenly refused to tell me their names and whether they were owner etc. WHAT??? Also the TIME a few weeks ago when I FIRST heard about this alleged debt, I had phoned in the order and had spoken to the young man (presumably her son) and he mentioned this alleged payment failure but said, as I was "a loyal customer", they would let me pick up that current order and would give me a copy of what I allegedly owed (this proved to be just an "invoice" of what I had ordered -not any other proof. The day I found out about the alleged failure to pay was also when I was recovering from recent surgery and had stayed in the car and sent my 13 year old son to "tap" my card for payment and pick up the order but this mean woman owner wouldn't let my son pick up the food and sent him back twice to the car with him telling me "the lady won't give me the food" and thus I had to get out of the car in my short nightgown to walk to the restaurant with a walking stick and talk with her in front of patrons there!! Again really - so her presumed son had NOT told the woman ANYTHING about his arrangement with me and I was standing in the restaurant dressed like that with the woman repeatedly telling me I had to pay for the other meal first! REALLY? Yes the food at Thai No:1 - Ashfield has been often very good although varied a lot in quality perhaps depending on the cook. By all means get your food here but GET A RECEIPT OF PAYMENT ALWAYS - not just the invoice attached to the plastic bag as it is NOT PROOF YOU PAID and avoid this woman and (presumably) her son in his 20s (he also didn't get it that saying "sorry" but continuing to treat me like a thief - was despicable). He will not sell additional food to me EVER again until I cough up the same amount of money AGAIN or provide him with bank PROOF that I paid - READERS - DO YOU BELIEVE HOW BADLY I'M BEING TREATED? - who keeps such proof of payment (except for large appliances under warranty) and this business doesn't offer receipts anyway - you have to ask for them. I am NOT paying a fee for a bank statement because of their business practices. Really??? Refusing to serve someone who is a previously long standing and very loyal customer is helping Thai No: 1's "goodwill" ??? I don't think they understand the concept. Hopefully this business will keep the same 'good' cooks but get managed or owned by people who care about their LOYAL customers and not this woman and her son. Better still -avoid the mother altogether and get delivery - the son delivers free of charge locally over $30 but get the receipt as proof of payment - remember this and then KEEP it - or eat somewhere else to avoid them altogether.

Respect customers' time and your own business' integrity BY UPDATING YOUR OPERATING HOURS ON GOOGLE. They now close at 9:30pm (NOT 10 as currently listed). This may seem petty, it's a big difference in experience if I arrive at your restaurant around 8:50pm, having made a plan to patronise your establishment to help out a local business during a time when money is tight for everyone (just trying to have a nice little evening out, a change of scenery, etc). However, the cashier then informs me they close at 9:30 and if that'll be enough time for me to eat. If not, I could order take-away. Meaning, instead of the evening out I planned, I had to take the food home and use my own plates and cutlery (which I wanted to avoid to begin with). - In addition, their prices are not cheap. - Like $14 for pad tai in a standard, take-away box you'd get during lunch in the CBD for $10. Then, I have to go home and face the sobering realisation your Thai food is mediocre and not even that good. Just update your Google business info! But I'm not going back to your establishment again. NOT updating your hours on Google shows me you have no consideration for your customers nor your own integrity as a business. Money is too tight in general, there are too many options (even McDonald's if it's THAT late), there's too much competition for these local businesses for them to NOT care about customer service.

Between 8 of us, we ordered 8 different dishes to share. All were delicious and well portioned. Though the premises are small, they comfortably seated us as a large group. Orders are taken and paid for via a QR code (a great idea). I would highly recommend this Thai dining option in Ashfield.
Service
Dine in
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Beef Pad See EW, Chicken Pad Thai

Thai Number One is one of the better local dining options in the area. It is a no non-sense Thai restaurant that served great value food efficiently and more importantly tasty for most palettes. It is catered to a general audience as it isn’t overly spicy. I will be a regular at this place as they seemed to be one of the better Thai places around Ashfield. They are also on Menulog (look out for vouchers). Read more and see photos on my blog.

Very disappointed with my take away tonight. Ordered over $60 worth of curries and only realised they packed x1 less curry when I got home.It was too inconvenient for me to go back to complain so I let it pass. The Yellow chicken curry that I got was excessively salty and the potatoes were not cooked through. More sauce than chicken pieces. Think I will be looking for a new local Thai restaurant in the future.A sad Saturday night dinner.

A cozy little Thai place near Ashfield station, but don’t be fooled by the look of the shop. The food was appalling, service was meh and the price is really expensive for what you’re getting. Menu is so extremely confusing. So many options and choices - which could be a good thing - but everything was just extremely overwhelming. What I ordered was the stir fry noodle with chicken; bland, boring and very sad looking. Won’t be back.

Great little restaurant, we called ahead and booked a table the panang curry was delicious loved the spices and the favour profile. BYO wine which suited us. It is self service, so be prepared to help yourself to water and glasses etc, and you need to order at the counter. The food was fresh, hot, very enjoyable. Firm four stars, we will be back.
Service
Dine in
Meal type
Dinner
Price per person
$20–40

I absolutely love the yellow curry and massaman curries from this place, great flavours, great decor that gives it that nice rustic feeling too. Sometimes the staff are nice enough to give a free side, like some prawn crackers or a rice pudding. When lockdown is over, consider dining in the backyard outdoor seating area, surrounded by lush garden. Toilets are available here and the staff are generally friendly.

Ordering food from this place for few years - never disappointed. Duck, massaman curry, pad thai, fried rice and many more. Big portions, reasonable prices and super fast delivery if to order directly from them
Service
Delivery
Meal type
Dinner
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Chicken Pad Thai

Thai Number one is the worst place to visit. The owner there used to call people in the name of giving job and they don't even pay for training session and again when they are out of staffs they will message you for the training session once again without giving pay. The lady owner of Thai Number one takes people for granted and doesn't have any humanity. Thank you so much

Ordered two thai fried rice dishes "with chicken". In one of them, there was one tiny piece of chicken and in the other, a few also very tiny pieces of chicken. How do you charge people yet fill the dishes like this? I was once a very regular customer here, but there's a million other fantastic Thai restaurants around so I won't be going here ever again. Just pathetic.

Not friendly at all staff. More Towards to rude. Quite pricey for chicken pad see ew , only 3 pieces of brocoli, some bean sprout, 1 piece of carrot and bits and pieces of chicken. Waited more than 10 minutes for this 1 dish to take away. Won't come back for sure. I should've read the reviews first before I buy.
Service
Take out
Meal type
Dinner

It use to be good previously, But now menu is changed and very confusing to order, This time when i ordered by name something else came and when i checked menu name was totally changed, price has increased and when i asked for replacing it - they didn't serve becoz they were too busy. Service level has dropped. I would not like to visit this place again

Best thai restaurant in Ashfield. Have ordered Chicken Pad Thai, Satay Chicken, Spicy Basil Fried Rice so far, and they've all been excellent. They serve the best thai milk tea as well. Friendly staff and nostalgic thai environment as well. Would recommend highly!
Service
Dine in
Meal type
Dinner
Price per person
$1–20

My go-to Thai restaurant for high quality, fresh, affordable and quick takeaway on my way home. Conveniently located next to Ashfield station and you can order online for easy pick-up. Great vegetarian / vegan options and generous portions for the noodle dishes.
Service
Take out
Meal type
Dinner
Price per person
$20–40

My favourite local Thai place. Delicious food, cook fresh in front of you.,Lovely staff.I’ve been coming here for years and think it’s one of the best Thai restaurants in Sydney
Service
Take out
Meal type
Lunch
Price per person
$20–40
Kid-friendliness
The staff a very good with kids. There menus is kid friendly

Small little place near ashfield station so not many tables inside. The good news is they do takeaway so you don't have to eat in. Food comes out pretty quickly and the staff are friendly. Everything we've tried has been delicious with not a bad dish yet. All very reasonably priced although they don't take eftpos so bring your cash.

Decent lunch special options for around $10, all meals can be made not spicy for kids, lots of flavour. Take away and pick up in person takes about 20mins, tastes better when you eat-in compared to take away. Surcharge to pay with card, so just pay cash. Service is not overly friendly, but the best Thai food you'll get in ashfield

I just had a late lunch here today and it was beautiful! I had the chicken pad thai, it was only $8.90 and plenty big enough! There are seats out the back in a really nice outdoor garden off the road and as I was the only one out there it was so peaceful, and the staff were really friendly! Definitely will be going here regularly!

Great place, of course it's close to my door. Quick walk great food, staff very friendly. Recommended
Service
Dine in
Meal type
Dinner
Price per person
$40–60
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Spring Rolls Vegetarian, Chicken Pad Thai, Satay Chicken, Tom Yum Gai

A bit disappointing. There was a dinner special and the photo showed spring rolls. When I got the meal it didn't include spring rolls. The fine print was I had to pay extra. They shouldn't be in the photo if it is not part of the standard meal.
Service
Dine in
Meal type
Dinner
Price per person
$1–20

Worst experience ever, got our order wrong and my partner and I both got food poisoning, the staff are rude. We were hoping to have an enjoyable evening but the owner was so rude and did not oblige to provide a full refund for something that was so easy to fix - avoid this place! Low quality of food and service.

Ordered dinner and made specific instructions for my food to be mild. I received my order with extra chilli and when I rang the restaurant, they told me they were too busy to send me my correct order. Basically told me too bad and they were not able to fix their mistake. Will never order from here again!!

First of all i think they should be focus on customer service need to greet customer nicely .on night i mostly visit this place there is a young waitress she should be well trained on service .For food quality i can say its good but sometime i find food inconsistency .waiters need to be well trained.

I used to really like this place when it first opened. But with the restaurant's rising popularity I feel they have really dropped their game. Food price has gone up, quality has fallen and service is poor. I recently ordered a takeaway vegan pad thai and they cooked it with chicken.... enough said!

The lady that takes the orders could do with some training on custom service. Seems miserable like she doesn’t want to be there. Foods pretty good. Just need to work on some good old customer service. Won’t hurt to welcome your customers, considering they are the ones keeping you in business.

This has been my favorite thai restaurant. Curries and stir fry foods are the best. But, just noticed how the consistency of dishes is not attained all the time. Pad thai sometimes could be dry, while pork could be really tough. Still good though. Staffs are friendly, too.

Extremely poor service. I used to enjoy going here but 30 minutes waiting for 1 dish is unacceptable and there were only 5 customers in the restaurant. At the end I decided on cancelling my order. Don't recommend going here unless you got all the time in the day to wait.

The food was decent. The service was what one expects from a quick lunch place. The iced coffee however was excellent. Value for money.
Service
Dine in
Meal type
Lunch
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 3

The best Thai in the inner west! Lots of specials in house and thai milk tea/green tea is delish. Portions are generous and a great price. They have a QR code on a flyer so you can order directly from the restaurant! Much faster than waiting for uber eats IMO :)

Terrible service, two woman sat down , waited for 30 minutes only to walk out. I waited twenty mins before having to ask how much longer. Im not a prick but girls need to stop flirting with the chef ‍
Food: 5
Service: 1
Atmosphere: 1

Wish I could give it no star the app said the food would arrive at a certain time nothing came the lady at the restaurant said the driver needed 45 mins to come to my house in 45 mins I could of driven to Ashfield 15 times worst service will never go back again

Our local Thai. We love the curry puffs, satay chicken, masamun, chill basil duck and green curry . Always good value, quick and delicious whether eating in, takeaway or delivery.
Service
Dine in
Meal type
Dinner
Price per person
$1–20

Have dined here on a few occasions, and the quality and service has been a bit inconsistent. Generally, the food is ok. Stay away from the laksa if you're looking for authenticity, but that should be no surprise given it's a Thai restaurant.

Reasonable place with reasonable food. Good servings. Staff could be a bit more friendly and take a bit more time to ask you how are things and if you would like anything. Food was good and would eat again but nothing special that jumped

Have had delivery from these guys twice. Never again the food was horrible. On one delivery I found a rotten tomato in the food. It was easy to see, not sure why it was put in the food. I will never order from here again.

Nice authentic Thai food. Not many tables here so you need to get in quick or wait.
Service
Dine in
Meal type
Dinner
Price per person
$20–40
Food: 4
Service: 4
Atmosphere: 4

Recent revamp has made this bustling take-out a pleasant sit down experience. Stir fries fresh from the wok and authentic flavours make this place a return upon return experience. Janice will look after you!

Good sized portions. Great value lunch special offers. Tasty pad thai. Delivery is very slow, best to do pick up or dine in.
Service
Dine in
Meal type
Dinner
Price per person
$1–20

Service was fast and efficient when we went there for the lunch special. However the quality was below average. The Pad Thai was far too sweet than normal and flavourless. Wouldn't recommend it.

Very cosy restaurant, the chilli duck Is def worth ordering
Service
Dine in
Meal type
Dinner
Price per person
$100–120
Food: 4
Service: 5
Atmosphere: 5

Good food and hot , workers are nice but it was a bit noisy
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 4
Atmosphere: 3

The food here consistently delicious, the staff are friendly and their prices are decent, they are also prompt with delivery, and their restaurant has a great little outdoor area out back.

Order arrived after one hour no receipt provided (half ripped) missing items ordered no delivered. No apology or part refund provided. Usually good service but let down with this order.

Very delicious food. Good price for lunch special. Highly recommend Kra pao with rice
Service
Dine in
Meal type
Lunch
Food: 5
Service: 5
Atmosphere: 5

Always fresh and yummy with good portion sizes on delivery. One of our go to places to get delivery!
Service
Delivery
Meal type
Dinner
Price per person
$20–40

Great Thai Cuisine Prompt delivery with a smile Excellent quality and most important: It was Hot
Service
Delivery
Meal type
Dinner
Price per person
$20–40

It's pad Thai is really good. Hookie noodles is okaish. Service is good. Recently increased it's rates for all the stuff but at this price it's worth. Prefers cash only.

Good food at an affordable price and the atmosphere was nice too. Highly recommend.
Service
Dine in
Meal type
Lunch
Price per person
$1–20

Got home delivery and it was the best ever! Spring rolls, satay chicken and thai beef salad. Really impressed by my order, will definitely be ordering again!

One of my favorite Thai places in Ashfield. Never had a bad dish and most of the staff a really friendly. Word of warning its cash only so bring your bills

Dim sim soup was perfect.
Service
Dine in
Meal type
Lunch
Price per person
$1–20
Food: 5
Service: 5
Atmosphere: 5

Rude customer service by the woman in charge. Last order took over an hour and a half to prepare. Called up to see what was going on and was hung up on.

Great Food. Nice Ambience. Be prepared to wait for more than 15 mins as they have too many orders for takeaways. Carry Cash as they don't accept cards.

Food taste AMAZING everytime . Great Service. Best Thai Restaurant in Sydney
Meal type
Dinner
Price per person
$140–160

Fantastic service and scrumptious food- brilliant to find a great Thai place with vegan options specifically listed on the menu- thank you! ❤️ …

Overall, a pretty sweet Thai restaurant with everything you'd expect. The pad thai and pad se ew are on point. Good prices and attentive service.

Good place to go in Ashfield, service is fast, food is decent quality, reasonably priced. Mostly for take away though there is some seating.

Quality of food has gotten worse. Just ordered a chicken mince & basil, got a bowl of rice with chilli & favour. Money hungry these guys!

Don’t tell anyone ! Great tasty, freshly cooked food.
Service
Dine in
Meal type
Dinner
Price per person
$160–180

One of the best little Thai resturants around, a must for fresh, good priced eatingkitchen hence the stars, right next to railway.

Went back there after almost 3 years. The grill chicken curry is always good. Great portions, good to share for the whole family!

Great place for a quick feed or takeaway. Good portion sizes, delicious food and friendly service. Lunch deals are great value!

Very relaxed environment. We usually like to sit in the nice little outdoor area out the back. Nice food, and very affordable!

Fantastic. Had a lovely lunch here with my parents order 4 dishes that were beautiful and at a low cost aswell …

Impressive packaging with delicious food with enough portion. even takeaway was awesome . Thankyou …

Always great food and service..Lovely people too.
Meal type
Dinner
Price per person
$20–40

Very affordable priced. Genuine Thai food. Nice rustic decor, makes for some relaxed gobbling. …

We found Thai No 1 25 years ago and have never stopped coming back! The best Thai in the Innerwest!

If you're an Indian and if you'd like to have a chicken soup ask them to add less salt than usual.

Mild flavours and deadpan hospitality. Interesting interiors though and service time was good.

One of the better Thai food in Sydney!
Food: 5
Service: 5
Atmosphere: 5

Amazing food so far one of the best thai I ever had from now on I'll come here very often.

Great Thai food and large servings. Wonderful service. Cash only, so come prepared.

Everytime i came here i always order Chicken TomYum Fried rice! Taste really good.

Love fresh Edamame here.Its so tasty and fresh.Customer service is excellent.

Good food and people. Best local Thai foods.
Service
Delivery…
More

Always good food and reasonably priced. Been going here for nearly 30 yrs.

Favourite local - great food, lovely people
Service
Delivery…
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I loved my meal very nice.
Food: 5…
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