5 star, very good service, handled the bodies well, they were in good condition when they arrived [they werent scratched] I ordered little timmy at 3 am got him at 6am even though the store opened at 9am The lady at the reception was nice we had a conversation about what i was going to do with the bodies i said they will make great trophies on my mansion wall, she said other people liked to put the bodies in their rooms so they could watch them while they sleep. Thank you for your service Sincerely me

I had a terrible experience in the body shop today with a very rude employee which was in her mid 40s with blond hair and a strong build. When me and my 2 friends were trying a couple products, that were testers. One of the ladies in the store proceeded to comment that we are not allowed to try the products and asked as to leave. She made us customers feel very uncomfortable and upset.

Really happy experience at the body shop. Had bought a product in store but wasn't happy with it, I told the lady I used a gift card for Christmas from my mum, out of good will she told me I can swap it. As they don't usually do that for change of mind. Thankyou so much, I didn't want the gift card to go to waste, so she helped me pick some items :) will shop again!

I had my make up done by Rebecca. She was so lovely as were the other staff members. I loved what she did with the make up and bought quite a few of the products she used. The service was $40 but redeemable in product. I would definitely recommend The Body Shop Greensborough.

Good product buthHit and miss customer service. Some amazing ppl and some super annoying ones. Mostly talking in between themselves or find one customer to hold a conversation for 10min and avoid others. Never know which treatment I would get

I always find it hard to identify what's what at a glance, but having said that, I really like the quality of their products and the scents are all lovely. Especially good value when there is a sale.

The big fancy sink where customers can try all manner of fancy things had a sign 'out of order'. The sign doesn't look new. Disappointing.

The staff member with gorgeous red hair is always so lovely and friendly! Amazing customer service!

Absolutely love the strawberry range of bodycare products, the girls here are always so lovely.

Amazing products, warm and friendly staff 10/10

very happy bought present for wife

Very helpful and friendly staff.

Awesome customer service :)

Best love it