I can’t express how angry I am. I called an hour ahead before I drove to this location and asked specifically if they had the new body glitter spray that I saw on Instagram in store and I was told they offered it in this location and that they had the other scents too. Drove 45 minutes to this location and guess what, they don’t have it. The woman that I spoke with on the phone then tells me that they don’t even carry it in the U.S.. She said she thought I was talking about the body butter not the spray.. I specified to her that I drove 45 MINUTES because she was the one that told me over the phone that they had it in store. All she could say was sorry. No one offered me any type of discount for a future purchase for the trouble of me having to waste 45 minutes of gas. “Great” service.

I was there a couple of hours ago and Jentura was super helpful!!! I hadn't been to the store before and she answered my questions, was kind and patient with me, and provided me with recommendations for my skin. I haven't tried my products yet, but I'm excited to and hope to be back!!!

Eveeything about this store is fantastic! The sales ladies are extremely friendly and helpful, they take the time to listen to your concerns and needs and steer you into the right product line. Great shopping and buying experience.

This place has the best lotion I have found. The makup is very good as well. My wife likes it better that bare minerals. Their makeup goes on better and hydrates more. Doesnt look like your wearing it. This is a must see place!

First time at this location..very clean and friendly staff..really took time to help answer my questions.. ended up going home and ordering online after thinking about all they shared..great customer service. Highly Recommend

Disappointed my favorite body butter had been discontinued, however the two ladies working made a great effort to introduce me to a new scent of body butter. So far it's a winner! Great customer service!

Wanted to purchase some of the foundation because of tea tree benefits, store clerk never greeted me or offered to help. I was one of 2 parties in store. There were 2 store personnel.

The staff is very friendly and knowledgeable and if want to try samples first they don't treat you like you are wasting their time like other stores close by do.

There products are so much better than the mega chains. More natural and have so many choice. They don't use animal testing and they are more eco-friendly.

Want soft supple skin, purchase any Body Shop product. I've been a customer for 27 years and always receive compliments on my soft skin.

The staff here helped us out in finding the appropriate product for our needs. Very knowledgeable and courteous as well.

I like the smells but the yogurt feels watery and not very moisturizing, the actual body creme or lotion is better.

Sales associate was welcoming, knowledgeable about product, and helpful in my selection of the right products.

Rude. Employees were making fun of people loudly that they saw in the mall and in their store. Trashy.

Jentura is soo helpful she always answer all questions regarding products she is very knowledgeable

On the expensive side wish they had a little bit better pricing but I guess it's worth the money

Love this store!!! They have body wash, body butters, scrubs, shampoo, conditioner and more!!

Love the products, suitable for any body type and no side effects. You can try it!!

All natural body and skin care products. They never do animal testing.

Perfect place for all your skin care needs. Lovely customer service.

Unique cosmetics shop. Worth a trip to browse their selections.

My wife was delighted to find this here in Indy.

Love the staff and the products! And the ethics.

Great sales and the staff was awesome

Clerk was very attentive and helpful!

Very helpful and kind and courteous.

Great staff, try before you buy

Great Cashier! Very Helpful!

Super friendly and helpful

Always warm and welcoming!

Great hand creams, etc. !

Love this place

Always friendly