The Car Lab

82 reviews

14 Carbon St, Primrose Park, Cape Town, 7764, South Africa

www.thecarlab.co.za

+27824000656

About

The Car Lab is a Auto electrical service located at 14 Carbon St, Primrose Park, Cape Town, 7764, South Africa. It has received 82 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday8:30AM-6PM
Tuesday8:30AM-6PM
WednesdayClosed
ThursdayClosed
Friday8:30AM-6PM
Saturday8:30AM-6PM
Sunday8:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of The Car Lab: 14 Carbon St, Primrose Park, Cape Town, 7764, South Africa

  • The Car Lab has 4.6 stars from 82 reviews

  • Auto electrical service

  • "The response from the owner is not correct"

    "Honest and efficient service is what I've encountered thus far in my dealings with The Car Lab"

    "I had an unfortunate accident where my jeans was in the washing machine with my key fob"

    "Unbelievable"

    "My vehicle still needs to be fixed, but the initial experience of their professionalism and expertise gives us hope that our vehicle will be fixed"

Reviews

  • Azeem Omar

The response from the owner is not correct. 1. There was no mix up with part numbers. They just gave me the run around with sarcastic answers every time we ask something about the repairs. 2. Your board didn't say it starts from that price. It said ECU repairs R650. (I think 20 minutes work it's more than enough to charge instead of R1500). And if it was as you say, why did they remove the price before we arrived to collect the vehicle? If we didn't enquire over the phone, you wouldn't have instructed them to remove the price tag. 3. Btw, when they did the test to see what's wrong, they said the computer didn't pick up an ECU fault, which means it could have been something verty minor. Why would they then bill me for ECU repairs?. 4. With regards to your staff member who told us they chase people away who ask how long it would take to repair a vehicle, I would definitely institute disciplinary procedures because he's gona cost you to lose a hellava lot of business with that attitude. The customer has the right to know how long his vehicle is gona be in the workshop 5. Maybe the company should call them together and tell them to be NICE

  • Taswell Solomons

Honest and efficient service is what I've encountered thus far in my dealings with The Car Lab. I have generally received fair treatment and no hassles. They are reliable and definitely recommended to approach for any auto-electrical/electronic issues. If there's something they can help you with they will take the effort. Hope it is kept up because business will definitely prosper if those qualities remain ongoing.

  • Yusuf Sadien

I had an unfortunate accident where my jeans was in the washing machine with my key fob.so tried drying it. (should've taken the batteries out).after this the key just didn't want to activate eis or els..took the key to Angus (carlab) and 20 min later .I was so impressed with these guys..Thx CarLab I'll give you a 10 instead of the 5 stars.

  • francois maurice

Unbelievable... Those guys know there stuff and explained everything to me in detail so educated me as well as to how to avoid future problems. Pricing was way less than what I expected and true value for money not only easy on my pocket but for my vehicle too. Thank you guys for the frantastic service and an amazing experience

  • Paul and Michelle Wilson

My vehicle still needs to be fixed, but the initial experience of their professionalism and expertise gives us hope that our vehicle will be fixed. This after our vehicle was with the original dealer for 2 weeks and they couldn't find the electrical fault...

  • Murad Al Khabier Sayed

Had the most disappointing experience. My Renault Megaine stood for almost 2 days without Aircon.problem being fixed.Just gave me a diagnostic report and said I must first fix mech.issues which is not what I took it in for.

  • Abdihakim hasan

Best car service . Audi car dealers couldn't fix my car and they had it for about two months and then someone recommended the car lab and they were able to fix my car within a week. I'm so grateful thank you car lab team.

  • Kevin Frickleton

They are professional and honest. After my car going from garage to garage for 6 months with some quotes as much as R 26000 , these guys fixed it in less than 48 hours and for less than R 3000. Say no more !!!

  • Ettiene du plessis

First time using You Guys. Would have given You a extra 2 stars if it was available. Thank You for sorting my problem a time sufficient, affordable manner. Great service, would definitely recommended You

  • Mark Heigan

Just speak to Luke. Friendly ,efficient and FAST!!! They were fully booked with vehicles ,and yet , he stil made me an effort to assist me. 100% recommend them!!

  • Ashley Hendricks

The service I got was excellent and the workers was generous towards me. I will recommend a next client to the car lab.

  • Torbin Lassen

Excellent service and assistance. Toufeeq new what he was talking about. Repaired the ECU. All perfect.

  • Ilhaam Brenner

Terrible service, very bad attitudes from workers. Did not even want to greet and gave skew looks.

  • Yuvilen Naidoo

Got a new BMW spare key cut and coded for my F30. All in a day. Great Job.

  • David Jacobs

Not very positive. Still waiting on a response for a month

  • Emerhaan Jaffer

Glenville David is one outstanding guy great service

  • Khaled Abdou

Intelligent, Smart and friendly staff.. thank you..

  • Moegamat Mallick

Didnt get what I needed but they were very helpful

  • Luyanda maqham

Loved every these people know what they are doing

  • Justin Rolfe

Quick and Guys are friendly and fast and helpful

  • Nico Bam

Excellent service from owner. So helpful …

  • jacques du toit

The go to guys with superior service !

  • Ernest Swile

Service was excellent …

  • shahied olivier

Honest and professional. Thanx guys

  • ambrose cole Langenhoven

Great service and very helpful.

  • veronica allen wildeman

Excellent customer service

  • igshaan saban

Friendly and helpful staff

  • Justin Villiers

Very quick. And efficient

  • CHRIS MILLER

Good service and fast

  • Sindile Mbesi

Satisfactory service

  • Andre Gustav Burns

Great workmanship

  • Abduraghmaan Zoutenberg

Best service ever

  • Ignetius Johnpaul

Fantastic service

  • Ivan Arendse

Excellent service

  • Rowan Schalkwyk

Quality service!

  • Nomvuyiso Besong

Good service

  • Mareldia Jacobs

Good service

  • Vanessa Bosse

Amazing

  • THE REMITTANCE FIGHTER

Nice

  • Jameel Waja
  • Anushkah Abrahams
  • Eon Twee
  • Aslam Cassim
  • Udo Kuhnel
  • Ebrahiem Fataar
  • Shafiek Slamang
  • Keagan Blignaut
  • Bianca Rossiter
  • Chris Haupt
  • abubakr scheepers

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