The Co-Op bank has got to be one of the most ethical banks that there are, I have found that with this bank (and not just this branch) that the staff are helpful and friendly and well trained. As a customer I feel just as important as the person who has a million in the bank. I have all my family and those that are bewildered as to what bank to use I send them to the Co-Op Bank. During days of mistrust in banks this is one that I have always had faith in.

Best bank ever! Queues kept to a minimum. Phone and the people serving will deal with your call fast, efficiently and professionally although you feel like you are talking to your best friend!! The staff know the customer needs and keeps them informed every step of the way. I will never bank anywhere else - no other bank compares to the Co-op. My father banked there for 50 years and never had any issues what so ever! Keep up the good work Co-op!

This branch was in Bold Street and is much smaller. This makes problems when queuing to pay in a cheque, etc. Staff are okay, but when queuing I notice there may be 2, 3 or more people accessing what looks like a cellar/vault and then passing through the area where the clerks are situated. This must be awkward for the staff!

The Co-op bank is the best that I have ever banked with. The staff are the most helpful and friendliest people that you could hope for, they go out of their way to make sure that they give you the best advice on what account is best for you to make you the most interest.

Absolutely amazed at the level of customer service from the staff at the branch, after several issues which the staff helped to resolve. The staff went above and beyond to help me get my new account opened up, thank you to all at the branch.

Had to visit the Liverpool Branch today with an issue we didn't want to address by post. The staff we dealt with were incredibly helpful and courteous. Huge thanks to Helen and Gary for their patience and understanding.

It's very rare I need to go here but when I do, the staff are very friendly and very helpful. I used to always go the bank years ago when jacky used to work there. She was boss gutted she left

I have been banking with the Co-operative Bank for a couple of years, the Branch Staff are Extremely Helpful at the Liverpool City Centre Branch

Best bank for loyalty to members with many savings always helpful to customers in branch and telephone always recommended to friends

The perfect bank for your current account. Which is what I have. With great customer service to boot, which is important these days.

Untrained staff, knew nothing to answer our questions. Obviously our questions were above them and their banking knowledge.

Excellent service. Building was clean and tidy. Outside was free from clutter and easily accessible.

Excellent service and really good online banking. Will always bank with The Co-operative Bank

I need to open an account and the waiting was over 2 weeks. Nice staff but very bad service.

This bank just closed our accounts with no reason. Left us with no explanation

-Friendly staff member -Good service -Quick and easy processing a cheque

Efficient, knowledgeable, patient and helpful staff

A perfect bank for my self and all my requirements

Helpful staff,nice and bright in side.

Always friendly and willing to help.

Very good bank staff very helpful

Great bank. Great service.

Very helpful staff