The Home Depot

1563 reviews

9751 Crosshill Blvd, Jacksonville, FL 32222

www.homedepot.com

+19047713228

About

The Home Depot is a Home improvement store located at 9751 Crosshill Blvd, Jacksonville, FL 32222. It has received 1563 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday6AM-9PM
Tuesday6AM-9PM
Wednesday6AM-9PM
Thursday8AM-8PM
Friday6AM-9PM
Saturday6AM-9PM
Sunday6AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The Home Depot: 9751 Crosshill Blvd, Jacksonville, FL 32222

  • The Home Depot has 4.3 stars from 1563 reviews

  • Home improvement store

  • "Bought a mower from Home Depot"

    "I had an outstanding experience"

    "When I think of customer service from now on I will think it’s Nesia"

    "Apparently the lady in the kitchen area did not want to attend to me, she left me waiting a long time and then she told me to leave that there is nothing I wanted to ask for and I saw the web site and they believe! online if there is "

    "Very nice store, employees were very helpful"

Reviews

  • Wayne Gove (Outback)

Bought a mower from Home Depot. Came back for a blade , blade area was totally disorganized ( looked like they just dumped blades any old way , all mixed up. Spark plugs and air filters mixed in as well , and they failed to have a blade for the mower they sold me. Apparently management here is blind or just stealing their paycheck...

  • Alicia Rivera

I had an outstanding experience. Ms Kelly was beyond helpful in answering my questions regarding lawn mowers. She went as far as getting someone in that department to further help me. She stayed with me throughout the whole process and was so patient with me. I truly appreciated her help in purchasing my John Deere mower.

  • Jessica Arriola

When I think of customer service from now on I will think it’s Nesia. All I say is wow, she went above and beyond anyone’s expectations! If you see this post .. thank you thank you for our experience with you tonight ! My husband said that he feels as if he wants to quit and come join Nesia at Home Depot lol

  • Sergio Villegas

Apparently the lady in the kitchen area did not want to attend to me, she left me waiting a long time and then she told me to leave that there is nothing I wanted to ask for and I saw the web site and they believe! online if there is ... terrible attention

  • Beth Scott

Very nice store, employees were very helpful. 1 guy, I forgot his name... has a limp and is older. He went all over that store helping us and recruiting more help as needed. Great customer service! Wish I had his name, sorry my guy. But you're awesome!

  • KEEP ME COVERED At peace

When u purchased a large outdoor furniture lady in the checkout with the Dread locks, she had a cold laying around and had a bad attitude. Thanks to the older lady to take over a be very professional. If you're sick, stay home no 1 want your cold.

  • Connie J

This is a smaller store that is designed a bit differently than the larger stores so I often struggle to find items, and help from associates is scarce. Today, I purchased paint. I asked the young AA (Jasmine, I think, but am not sure) lady

  • Brad Kegley

Rarely ever do I post a review but today I had a large order of lumber to pick up, Curtis the Asst. Manager went above and beyond. From the time I walked in to the store until strapping down the lumber in the trailer he was there helping.

  • Brian

Stopped in after work to pick up a couple of things to wire in an electrical receptical at the house. I picked out the couple of products needed for the job, then saw a store employee and attempted to ask him a question. He looked at the

  • Müs Chip

Customer service is really lazy here. Tried asking 3 different associates for help on some cabinet hinges and seems like they just didn't want to directly assist. One gentleman was sitting at a desk, asked him if he could point me to a

  • Dave Cook

Often I get frustrated when shopping at Home Depot because I can look around for an associate to help me for a very long time and nobody ever stops and I help you? But tonight was different. Carla happened to stop means I was moseying

  • Robert Morgan

Very disappointed. Bought a THIN Q LG Fridge that makes the craft ice. We also purchased the extended warranty. We had trouble with the icemaker during the first year and LG came out to repair within a week. Now we are having the same

  • TISHA C

I had to update my rating. My overall shopping experience with this location is amazing. If I had to rate delivery that they apparently now use a third party vendor,I would rate them a negative one . I ordered a refrigerator on July

  • Jessi Higginbotham

I had a really bad experience at this Home Depot yesterday. I purchased a lawn mower and opened it to find it was used. It was covered in dirt and grass. I returned it and asked to speak to a manager. The manager I spoke to, Curtis,

  • Caleb Alford

Waited for over half an hour to get a tool unlocked after going to customer service and talking with 3 seperate employees who, while helpful, didn't have a key. It seems the one person who did couldn't be bothered.

  • Russ Rogers

Not enough knowledgeable staff on the floor. Plenty of management walking around doing nothing. Store is dirty, granted it's a home improvement store, it can be cleaned up, and the stock disorganized.

  • Adrian Luna

November 2021: Started my shopping for Christmas decorations ☺ Don't forget to buy batteries for toys, Christmas ornaments, smoke detectors (yes, it's that time of year to replace the batteries!)

  • Tammy Cox

We go out of our way to come to Oakleaf Home Depot! The workers are amazing! The floor associates walk by and regularly ask if they can be of assistance. Thank you to an amazing team!

  • J RICH

This Store is clean & very organized. They had lots of stock on the Flooring that I frequently use. The Staff was extremely helpful and professional. I had an impressive visit.

  • Tiffany Lowry

Harassed everything I come into this location, targeted and followed never helped or guided to an item I'm needing smh discrimination based off my age and color of my skin

  • Ashley Sarroca

Their Garden Center always has a widely diverse and healthy selection of both indoor and outdoor flora, and is our go-to for all of our general gardening supplies/décor.

  • Ren Westerwelle

Curbside pickup is a joke. You're left waiting there for over 30 minutes and eventually you have to go in to the store anyway, so what's the point...?

  • William Maffett

I was able to find what I was looking for with the help of the staff. He found exactly part to match the one that I had. Checkout was a breeze.

  • Michael Bradshaw

They say no fillers or chemicals but if you burn metal it put off chemicals and then all the rocks and clay all in the bag to make up weight.

  • Aaron Edelson

They host great free events where kids get to make small projects, as well as receiving a free Home Depot play apron and a collectable pin!

  • Bartman

Home Depot is my go to place for Home improvement products simply because they are the closest to where I live.

  • Jonathan Suro

Employees are awesome, plenty of them around to ask for help when needed, and the merch layout is nice.

  • Karen Sanders

This home depot is very busy. It's floor space is overstock so it seems a flea marketish.

  • Michael

Great place. I work in construction so I practically live there

  • Jeanette Torres

Very friendly staff and they have good stuff for the house!

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