The Human Bean

380 reviews

4377 E Baseline Rd, Phoenix, AZ 85042

thehumanbean.com

+16022967748

About

The Human Bean is a Cafe located at 4377 E Baseline Rd, Phoenix, AZ 85042. It has received 380 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday5AM-7PM
Tuesday5AM-7PM
Wednesday6AM-7PM
Thursday6AM-7PM
Friday5AM-7PM
Saturday5AM-7PM
Sunday5AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of The Human Bean: 4377 E Baseline Rd, Phoenix, AZ 85042

  • The Human Bean has 4.5 stars from 380 reviews

  • Cafe

  • "The coffee is good here, however I am taking my $1200 in business annually to starbucks down the street"

    "New worker at the south Phoenix human bean has bad customer service, bad attitude and I believe she needs to be either fired or retrained"

    "Came back to give 1 less star because I'm disappointed in their change of cup sizes"

    "So happy this place opened up nearby! The espresso is strong, the staff is friendly, and the service is quick"

    "Great drinks, cheerful, timely customer service and frankly I like them better than Starbucks"

Reviews

  • Alex Oakes

The coffee is good here, however I am taking my $1200 in business annually to starbucks down the street. If I am going to patron an establishment I do not want to have employees patting down my pockets for more money. The staff here try and pressure their patrons into leaving tips. Normally I leave a tip when they present the receipt to fill out at a place. Here however, they ask of you want to leave a tip before even showing you the prompt and if you pay in cash they will ask if you want change. Even like today when my order was $2.97 and I paid with 3 one dollar bills. It is not the money it is the principal of the matter. If I am paying at a place I do not want an annoying pat down. A tip is extra for doing a good job it is not something to be taken for granted. I try to support smaller businesses but from now on I will be going down the street to Starbucks where they treat their customers professionally.

  • Zariyah Ousley

New worker at the south Phoenix human bean has bad customer service, bad attitude and I believe she needs to be either fired or retrained. I prefer human bean over Dunkin’ doughnuts. I recognize some of the workers from the Indian school location at the southern phoenix location. I guess I need to give my money to a different coffee shop where I will be treated with unconditional respect and know I will be getting my money’s worth. Guess I’ll be going back to Dunkin. There’s more of them anyway. I will be sure to let others know of the service I received.
Food: 1
Service: 1
Atmosphere: 1

  • Kristy Wilson

Came back to give 1 less star because I'm disappointed in their change of cup sizes. Guess they chose to follow behind starbucks in paying more for less product. I order a medium at all coffee stands and they all fit in my medium drink coozie, except for Starbucks and now human bean. This rinky dink tiny drink is NOT a medium. Dutch, the fix and even dunkin donuts know the proper size for medium.. Original review -> Friendly staff, bagels are Good and the Granitas are good especially when you order extra shots of espresso in them. I return often.

  • Emily Lewis Kilby

So happy this place opened up nearby! The espresso is strong, the staff is friendly, and the service is quick. I'm surprised how quickly we get through the drive-thru when it's on a busy street and always packed. And I'm thrilled they serve Guava Rockstar! It became impossible to find in the cans but it's long been my favorite flavor. If you visit this location (and you should!), I also recommend their Amaretto Breve. But everything we've tried had been amazing. We're about to start drinking a lot more takeout coffee! ⭐⭐⭐⭐⭐

  • Kymberlyn Reed

Great drinks, cheerful, timely customer service and frankly I like them better than Starbucks. I especially like the chocolate covered coffee bean that comes with each drink. Those are habit forming, lol. This one gets the "peppermint" in "peppermint mocha" correct. My drink always tastes like a York Peppermint Patty, and that's my sweet spot. The Cremosas aka Italian Sodas are great too. They have a LOT of syrup flavors, but the peach Cremosa is awesome!
Service
Take out

  • MsObsidian

I absolutely love The Human Bean. I learned about this place a week ago when I was in Phoenix. I went there everyday when I was there. I discovered they have some in the DFW metroplex..now Carrollton and soon to be Lewisville. I love their lattes. They have an assortment of syrups (regular and sugar free). My favorites so far is the Cowabunga latte (coconut and marshmallow syrup combo) and today I chose sugar free cinnamon and marshmallow syrup in my latte. Both are delicious!!

  • Guian

This place opened May 2020. It was surprising that there were no obvious precaution observed to minimize Covid19. I purchased the caramel hazelnut latte and Irish cream breve. The prices are cheaper than Starbucks and the flavor is better. The minus star is for the food. The chorizo burrito had a small amount of chorizo and a lot of cheese and egg. Essentially an egg and cheese burrito. The bagel sandwich was salty and seemed like a microwaved- cafeteria style sandwich.

  • m

My pups and i come to this location almost every morning. The staff is great and so very kind to my dogs. However, this morning i was not happy with the service. Only 2 girls were staffed today so service was very slow, my dog leaning out the window did not get a pup cup because it was too busy for them. Also they had a delivery truck blocking the entire parking lot and half of the entrance to the drive through. I was not happy today with the service.

  • Kaitie DeVries

Don't get the breakfast burritos here; they're flavorless and I'd bet $1 the salsa is from a jar. It could just be because they forgot to put the chorizo in my chorizo burrito, but even still, you can find better and cheaper breakfast burritos within a mile of here, guaranteed. ****The drinks on the other hand are what keep them at 5 stars. Such good cold brew!! Way better and fresher than the big names. Will definitely get coffee here again!****

  • tonia johnson

Wow wow wow!!! This place surprised me. Their drinks are super yummy. Im not a huge rockstar fan but their drinks with them were very delicious! It didn't even taste like rockstar. Ice coffee was nice and smooth. Their cute coffee bean adda a nice touch. Tried the breakfast burrito with salsa and this too was amazing. Definitely stop by and give them a try.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Jennifer Mtz

Ahh honestly this place has the best coffee, teas, smoothies, and customer service I've had in a longgg time!!! I am recommending it to all my friends and family because everytime I drive here, the ladies/coworkers at the front are super sweet and patient crafting the best of drinks and everything looks/tastes amazing!!! Thank you guys! A returning customer for sure! Definitely worth the drive out for me!

  • Sandy D

I absolutely love this drive through cafe. All of their drinks are amazing, the service is great, prices are reasonable, their variety of products is impressive, and lastly they have incredible chocolate covered espresso beans. Definitely recommend
Service
Take out
Meal type
Other
Price per person
$1–10
Features
Dine in: No
Outdoor seating: No
Takeout: Yes
Delivery: No
Curbside pickup: Not sure

  • Jessica Roberts

Not a good experience at this location. Pulling up to get my order taken, I waited in the second merge lane. The worker asked me to reverse in and out of the spot so many times as people who weren’t there as long as I was - were getting their orders taken. I left without ordering anything (20 minutes later). Wanted to support a smaller chain so close to my house but was whole heatedly disappointed with their service.

  • Carl Iverson

Coffee is pretty good and the energy freezes are good too. But, I gave 3 stars because the burrito I got there was pre-made and cold, had to throw it away. They also need to better manage traffic because when I got in line, 3 other vehicles got service ahead of me when they were directed to go into the other open lane while 2 other vehicles got service ahead of me instantly also on the other side of the building.

  • Matt Messersmith

Love that these guys are close now. Used to swing by another local owned franchise location near my parents in Oregon all the time while visiting. Glad to see I can get an awesome peppermint mocha closer to home now! My 2 yr old loves their hot chocolate and they make sure specifically that the kids hot chocolate isn't too hot for your little one! The chocolate covered espresso beans are a bonus.

  • Joaquin Palma

Ordered 4 burritos for the first time. Never again the burritos are microwaved! Yes microwaved and all where cold in the middle. Only reason I give them 2 starts is because the bagel was made well and the coffee was good. I don’t like microwaved burritos for $7-8 each and have no taste.
Service
Take out
Meal type
Brunch
Price per person
$10–20
Features
Takeout: Yes

  • Bree Senn (Sennithee)

The only place that has a tasty low carb, high protein coffee option!!! The low-carb vanilla granita is life. Can even add some flavoring or extra coffee shots! You won't find this at starbucks!
Service
Take out
Meal type
Lunch
Price per person
$10–20
Features
Dine in: No
Outdoor seating: Not sure
Takeout: Yes
Delivery: Yes
Curbside pickup: Yes

  • Debbie Brewer

Renee I spoke with on the phone today and WOW!!!! She’s good! Excellent actually!!!!!!!I asked her soooooo many questions and she was spot on with every answer ! I’m going today mainly because of Renee!!! Do something awesome for this incredible young lady! Thanks Again Renee!!! You Are A Rock Star!!! …

  • crystal palacios

Rating it a 3 because they aren't taking covid-19 precautions. Employees aren't wearing mask and they pass the debit credit card machine to each customer that drives through without cleaning it in between. I would love to go back if they worked on this. Plus side is once i got my hands clean i was able to enjoy the coffee it was rich in flavor and strong enough for me.

  • Cindy Huynh

Came here for the first time and asked the girl who was working what’s the most popular signature drink and she replied in the most unamused and annoyed tone saying “they’re all popular” like how is that helpful??? Her attitude made it seem like she was FORCED to interact with me. Take your money somewhere else where the staff is HAPPY and willing to help you.

  • Howard Smith

I prefer this place over any of the other coffee places that have popped up in the last few years and definitely more than that Seattle based place that recently just seems to be interested in driving away customers. Here you get a great drink AND a chocolate covered coffee bean! They have a wide selection of great tasting coffees and other drinks.

  • isaac adames

anticipated getting a coffee once the human bean opened: it is a new stand and I've seen it being build over the last 6 months; stopped by and got thr Irish Cream Breve' it's very light but still has the flavor of a nutty aromatic coffee. The drink was smooth and rich in flavor. I will definitely be stopping in to try a their drinks !!!

  • Beth Jorgenson

This is the best coffee I have ever had by far. The baristas that work there are always so friendly. It's always a good experience. Their food is delicious. I love the kids menu items for my daughter. The espresso bean they give with coffee drinks... ♥️
Service
Take out
Meal type
Other
Price per person
$20–30

  • Red “Red Comet” Animations

Love the coffee options. I often take my wife here. Staff is always friendly and they make sure we get our drinks just the way we want it. Very quick as well.
Service
Take out
Meal type
Other
Price per person
$1–10
Features
Dine in: No
Outdoor seating: No
Takeout: Yes
Delivery: No
Curbside pickup: No

  • Elva Orejel

Was excited to try this. Waited in line for 15 min before we could even order and there were only 2 cars in front of me, while i watched the other line help about 4 cars that got there before me.. Ordered the caramel machiatto. Disappointed...very little flavor..could only taste some caramel and milk. No coffee flavor at all.

  • Lauren Heiss

Service was OK at best. Drink size was smaller than what I expected for the price I paid. I ordered an Irish Creme Iced Coffee. It had NO taste...
Service
Take out
Meal type
Other
Price per person
$1–10
Features
Dine in: No
Outdoor seating: Yes
Takeout: Yes
Delivery: No
Curbside pickup: No

  • Lexi Anaya

Girls here are AWFUL!! The worst customer service! I live right by this location and will most times go out of my way to go to the Starbucks. I feel bad every time giving my money to this business bc of how I’m treated when I come.They make it known how miserable they are. Terrible way to start my morning.

  • Heero 1447

I went here for the first time the other day and I have to say that the staff is very friendly but the large iced latte with almond milk that I ordered tasted pretty watered down compared to all of the other coffee shops that I frequent. The three stars is for the staff's friendliness, not the drink.

  • Daniel Muniz

I love this coffee place, the employees are very friendly and laid back and will help you find the right drink if you don't know what you're looking for. They have rockstar slushies that are amazing. The coffee is hands down the best, much better than that burnt bean juice Starbucks sells to you.

  • Sirena Arvizu

I love this place... BUT honestly the drinks infused with flavor just don't come out tasting like said flavor, and I have been unsatisfied with my drinks every other time I go... but like I said I love this place so I keep coming back. I recommend the Mocha Granita or frozen hot chocolate !

  • Michael Holmes

I ordered two items from this place about two hours ago via Grub Hub. I wanted a Ham, Cheese and Egg burrito and a Strawberry smoothie. I received a Strawberry Banana smoothie and a Potato, Cheese and Egg burrito. After two chances and two misses I have zero desires for another attempt.

  • Manuel M Rodriguez

Tried it for the first time and I asked the the pretty blond girl that served me that day to recommend something and she said to me, with an entreaging look "I know I'll mix you something your gonna really like"... Oh I liked the mix she made me alright... Thank pretty blond girl

  • Chris Farrar

Awesome spot. First time ever going, my attendant was both knowledgeable and friendly. Ordered a Pina Colada smoothie and it is superb. Lots of options, cheaper than Starbucks and Dutch Bro’s. You will not regret giving them a try. I’m now a forever customer. Thanks Human Bean

  • Taylor Laws

Great prices. Super friendly staff and the best coffee in my opinion. I love their sausage egg and cheddar croissant and the iced snowy mocha. Yum! A regular stop for sure. They have great tea, Italian sodas, and smoothies for an afternoon treat or non coffee drinkers!

  • Chuck Rosales

Better than Starbucks if you ask me plus more cost efficient. I like the hazelnut mocha latte (hot) or the plain latte (hot). When it is really hot outside I will order it ice blended.
Service
Take out
Meal type
Breakfast
Price per person
$1–10

  • Dana Vesley

I gave it five stars because the staff is wonderful. Very friendly and talkative. Because you have to order at the window and it takes forever. There is usually a line in the drive-thru. Coffee is decent but pricier than Starbucks. Good in a pinch.

  • M Castle

HIGHLY RECOMMEND THIS PLACE. I've dropped HIGH PRICED DUTCH BROS & will be going to the Human Bean exclusively! Great selection & delicious coffee at a lower price than DUTCH BROS & STARBUCKS. GREAT SERVICE! Sofia is courteous & always cheerful.

  • Chris Rodriguez

I would frequent the south side location often, but after the disrespect today by what seems like a new male employee, I will take my business elsewhere. I was greeted in a very chipper manner and they expect it back, employees here need to

  • Leticia Velazquez

Amazing staff. Great deals with the app. Coffee this time was a bit too sweet. But overall I really enjoy this place. My kids love their smoothies and Italian sodas.
Kid-friendliness
Menu for kids is tasty and the little cups r cute!

  • Quincy Richter

Stopped here in the morning for an iced coffee, it was a good coffee. I used the app to receive discounts. Overall a better option than bigger coffee chains.
Service
Take out
Meal type
Other
Price per person
$1–10

  • Heather Niesen

Best coffee. Really nice people. Great service.
Service
Take out
Meal type
Other
Price per person
$1–10
Features
Dine in: No
Outdoor seating: No
Takeout: Yes
Delivery: Not sure
Curbside pickup: Not sure

  • Shannon Schillereff

Took my nieces here to try something new. I got a strawberry banana smoothie. They got a Java Chip Frap and Acai smoothie. Drinks were good, kind of pricy and not super friendly staff. But would go again and maybe try something.

  • Joanna Oliverio

Great coffee and at a fair price! I love the little chocolate covered coffee bean they give you with every order. Highly recommend trying the vanilla bean supreme. They also have a pretty good Americano (better than Starbucks)

  • annie clark

The staffs are always friendly and happy, I like them for the convenience of location, beware the line, though they did create a second window! Wished they open sooner since I mean my work starts at 6am and I need the kick..

  • Melissa Maguire

I've gotten the peach smoothie twice and it is my new favorite drink! The staff are so friendly and we're very helpful when I didn't know what to get. I love the casual atmosphere of it, definitely will be going here a lot.

  • Brian A

Coffee is pretty watery. Really expected something thicker with more flavor. Chocolate macadamia nut breve hot Update. I went back to try the caramel macchiato and it was more of what I was looking for. Great subtle taste.

  • Karebear K

1st time visiting this morning! I love it! The coffee is so good and so smooth! Perfectly brewed! The lady who took my order was very kind and friendly, especially for it being 6:45am. Thank you for your kindness!

  • Gracie Brintnall

I love this drive-thru coffee shop. The girls are always so friendly and helpful with questions I might have about items on their menu. The chocolate-covered espresso bean you get with every drink is a nice touch!

  • Brittany

The coffee is good. They give you a chocolate covered coffee bean with each drink. The smoothies are way too sweet and both times I got a sandwich it was either partially frozen or still cold in a large section

  • Aaron Miles

Coffee is always bitter and sour tasting. I don't understand. I've gone back and tried different versions and asked to have it made sweeter, but it never works. Not going to try anymore, it's just not for me.

  • Jennifer Quillin

Anyone that asks you if you want half froth or full froth on your oat milk is number one in my book! Excellent process, amazing customer service, and the best variety in the menu of any coffee place in town.

  • Steve Smith

New favorite for coffee drinks that puts Starbucks to shame. Excellent coffee and many options. Each drink comes with a little candy-coated coffee bean that looks just like a miniature Japanese quail egg.

  • Michelle Valencia

I just love this place. Prices are reasonable and helpful friendly employees. My favorite thing is the low carb drinks. This is the only place I know has them. Definitely my go to for my coffee fix.

  • Terry White

I am from out of town. I wanted a good cup of coffee and something about this place made me want to go and check it out. I am glad that I did! Person at drive thru was so nice. Coffee was great.

  • Yen Almen

Great coffee & better than Starbucks.... I had an Iced Chocolate Macademia Nut Breve. U can definitely taste the coffee. Starbucks is watered down a lot and overpriced... so good!!! …

  • Kaui Wilson

Hair in my coffee, I got 1 shot of espresso and paid for 2. But otherwise, service is very quick, they people are nice, and it's a very cute place! I love the name and coffee creations!!

  • Shawnda Bear Hunt

1st time here and it was really nice. We ordered a chocolate milk with a huge croissant and some burritos. I definitely will be back to this place. Employees were super nice and sweet.

  • Shadi Mirza

I''ll take this place over Starbucks any day of the week, even with the higher prices. The lines are consistently short, the employees are ALWAYS friendly and the coffee is great.

  • Kamalani Alcantara

Aleseka Was extremely kind! She was on a solo shift and managed her time and maximized her communication with the guests at both windows to extending her hospitality. Great job !

  • Mae Torres

The blonde girl who closed 12/2/23 Made horrible drinks she should not be a barista very disappointed would not recommend
Food: 1
Service: 1
Atmosphere: 1

  • james weatherly

Been here 2 times so far first time drink didn't taste like it had been mixed/made properly. Second drink was good I enjoyed it. So 50/50 so far will update after next visit.

  • Crissy Jung

I've ordered here a few times now, and everyone is always very kind and professional and my drinks have always been perfect. I love the green tea smoothie. No complaints

  • Kaitey Fornara

AMAZING coffee!!! I love trying new coffee places (totally coffee lover) and this place did not disappoint. Their caramel macchiato is one of the best I’ve ever had!

  • Marigold

It was okay. I ordered an iced mocha latte but it was espresso with chocolate milk instead of syrup, so the flavor was weak. Not what I expected, but it wasn't bad.

  • Leticia Hernandez

Quality of drinks are better than your other coffee shops and less expensive. Breakfast burritos are pretty tasty too. Kid size drink options are also available.

  • Christine Porter

Wonderful coffee/espresso drinks. Macadamia milk, which is hard to find, and makes a great plain latte. Breakfast sandwich very good. Can't wait to visit again!

  • Taylor Laws

Love all of the girls here! The best place to start my day. The breakfast burritos are so fresh and pairs so well with a cold brew with pumpkin coldfoam!! YUMM!

  • Jennifer Dalsing

We enjoy their coffee very much and our kids loves the Lil Beans chocolate and vanilla. Every time we have been there the customer service has been amazing.

  • It's Arleetha

The staff is friendly and nice. The coffee choice has been phenomenal. I ask for accommodation on what I can have and they have made me happy every time.

  • Zoë Cruz

Usually good but new short blonde girl burnt my latte because I didn't tip her. Tastes like black tortilla water.. Bad customer service skills girl

  • Megn Laree

Never burnt and syrups taste like puree not artificial sugar. From CA to AZ we go out of our way to get coffee here. PLEASE come to 202/Laveen.

  • Aisha E K

This is a new location and staff is very friendly. Decent cup of coffee for a chain. Smoothies are really sweet, we got a blueberry kids size.

  • Double D

I usually hit the big name brand places which are good. But, this coffee was a notch above. Highly recommend. Staff was very friendly also.

  • Abe Man

The coffee and tea is great here. Better than starbies, in my opinion. I would go back because they have a good choice for kiddos too.

  • Craig F (1craigsworld)

girls are great. coffee is legit. Despite owner not posting our dog business info. ( Nadiasdognannyservices ) still love the place

  • Lisa “L.A”

Deliciousness! Every visit we are greeted w/the HB staff who are always polite & full of positivity. Keep up the great service!!

  • Cheryl Harvey

Love their green tea smoothie!! Everyone here is sooooo nice.
Food: 5
Service: 5
Atmosphere: 5

  • Judith

Had been wanting to try for some time since its near my house. Got the Mexi mocha today, it was delicious!☕️ …

  • Liza Auterino

Good cold brew. Lots of non dairy milk options and sugar free syrups. Really friendly staff.
Service…
More

  • Patrina Gay

The hot caramel hazelnut mocha is my favorite! The staff are always pleasant, even at 6 am.
Service…
More

  • Ashley Mulder

Flavor and price good, service was great but I felt sick after my peppermint coffee. I think too much sugar.

  • Nelly A

I give it a 2 stars for the coffee but most of the girls that work there have 0 good customer service

  • Brittany Osborne

I love this place! My favorite is the iced matcha latte! They seem to be the only place to get it right!

  • Diana A.

Ordered the Java chip granita, Irish creme breve, and Piña colada smoothie and all were delicious!

  • Sean Mohr

Always fast and friendly service. The almond milk Chai tea latte is much better than Starbucks!!

  • Erin Shriner

This is my favorite coffee place. I love the Mexi mocha, blended, with oat milk. Yum!

  • Destiney Carter

Coffee is delicious. Line moves quickly. App is easy to use.

  • Samuel Irons

Had coffee and breakfast. The sandwich was pretty tasty.

  • Mary CABELLO

Great service,Great coffee half the price of Starbucks

  • Stacy Vick

Good coffee but very overpriced.

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