Africa Ave, B-2/5, Safdarjung Enclave, New Delhi, Delhi 110029, India
The Neptune Hospital is a Hospital located at Africa Ave, B-2/5, Safdarjung Enclave, New Delhi, Delhi 110029, India. It has received 140 reviews with an average rating of 3.9 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of The Neptune Hospital: Africa Ave, B-2/5, Safdarjung Enclave, New Delhi, Delhi 110029, India
The Neptune Hospital has 3.9 stars from 140 reviews
Hospital
"The Neptune Hospital, situated in the heart of Delhi, stands as a shining testament to the best of medical care in North India"
"Fews weeks past i haved admited my grandpa and we are in the hospital for two(2) and half (1/2) weeks during our days in Neptune Hospital"
"Absolutely terrible service, dismissive staff and do not cater to the patient’s needs"
"Dr"
"It's the most pathetic hospital I have ever seen"
The Neptune Hospital, situated in the heart of Delhi, stands as a shining testament to the best of medical care in North India. This renowned healthcare institution has consistently proven its mettle, providing top-tier medical services and a compassionate environment that have earned it a well-deserved reputation as one of the premier hospitals in the region. The moment you step into The Neptune Hospital, you're met with an environment that exudes professionalism and care. The facility boasts state-of-the-art infrastructure, modern equipment, and a highly skilled medical team. It's clear that patient well-being is at the forefront of their mission. One of The Neptune Hospital's standout features is its team of dedicated healthcare professionals. The hospital's doctors, nurses, and support staff are not only highly qualified but also deeply committed to their patients' health and welfare. Their expertise, coupled with their compassionate approach, creates a comforting and reassuring experience for those in need of medical attention. The hospital's commitment to comprehensive healthcare is evident in its range of medical specialties. From general medicine to specialized departments like cardiology, orthopedics, and oncology, The Neptune Hospital offers a broad spectrum of medical services. This comprehensive approach ensures that patients can receive holistic care under one roof. The facility's advanced technology and diagnostic equipment play a crucial role in accurate and timely diagnoses, and the hospital consistently adopts the latest medical advancements to offer cutting-edge treatments. What sets The Neptune Hospital apart is its dedication to patient-centric care. The hospital ensures that the patient experience is comfortable and supportive, providing an empathetic atmosphere during what can often be a challenging time for individuals and their families. In summary, The Neptune Hospital's stellar reputation as one of the best healthcare institutions in North India is well-earned. With a commitment to excellence, a team of highly qualified professionals, cutting-edge technology, and a compassionate approach, the hospital sets a high standard for the delivery of healthcare services. Whether it's routine medical care or complex medical procedures, The Neptune Hospital is a beacon of hope and healing for patients across North India, ensuring that they receive the best medical care available. It's a place where the well-being of patients is paramount, and their health and recovery are nurtured with the utmost care and expertise.
Fews weeks past i haved admited my grandpa and we are in the hospital for two(2) and half (1/2) weeks during our days in Neptune Hospital.their service of the staff nurse are completly awsome very much thankfull to their staff nurse but when it come to their doctor's i would say they really don't care about their patients and most of the time doctor neglect the call from their patient which show that their doctor care only about money. doctor who are in Neptune Hospital must stop or change their behaviour and they must always make their patient first not money. Once again to staff nurse in neptune hospital from my deepest heart very very much thankyou to all of you for your services.God be with you all...Amen!
Absolutely terrible service, dismissive staff and do not cater to the patient’s needs. Rude and inconsiderate. Asked me to leave after I had been wailing sitting in the bed for 10 minutes post a very painful injection of Optineuron. And on the first day, they absolutely butchered and left my entire body completely in pain because of the way the injected me— it was wrong. Staff is also uncooperative, rude, inconsiderate, and ill-taught. Nobody at the hospital other than one person knows how to use a card machine and I, as a patient in post-injection pain was asked to fetch cash from an ATM nearby simply because they do not know how to work a card machine or use gpay.
Dr. DILIP MAKHIJA is the WORST doctor I've ever met. Extremely unprofessional and rude behavior and no focus on treating the patient. Extremely greedy and no desire to work. I'm a post graduate Doctor and in 7 years of my career I've never dealt with any of my patients like this pathetic doctor did. He just wants to complete his daily OPD and doesn't bother to check the patient. Keeps his focus of mask everytime. If COVID 19 is his only concern then he should wear a PPE kit like we do or else he should stay home. He is the worst Doctor and a worst person I've ever seen in my life. Such Doctors should be terminated off their duties.
It's the most pathetic hospital I have ever seen.Doctors (Dr.Rastogi So called Medicine Specilist)they are after money. If a patient suffering from fever u wrote the medicine and u have taken the fees(RS-600) and tell the patient to Come after 3 days for recheck up to know the status of the health.When the patient comes there for recheck after 3 days u insist same medicine to continue and the doctor charge (600) another time what kind of stupid service is this.You call patient for recheck up and will charge multiple time fees .
This was the second bad experience I had with this hospital. My daughter was vomiting since morning, took an appointment with Dr. Kanwar and she vomited even at the entrance when we reached(was so sick). Some doctors went to chit chat with Dr. Kanwar just before us,when I objected Dr Kanwar himself reacted badly. Making me feel sorry for my concern for my daughter. He said what if I refuse to attend to you where will you go? Was a very horrible experience especially with my sick child.
Dr. Harmeet Kaur is one of the best gynaecologist doctor we have met in Delhi NCR region @ Neptune Hospital. We feel blessed as her guidance has been very important keeping in mind that the history of our case. Before saying that you are an extraordinary doctor, we want to tell you that you are an extraordinary human being. Thanks for showing us so much care and concern. May Lord shower his blessings on you and your family, Best - Payal and Prashant
Money minded doctor harmit kaur. We waited 2.5 hrs and people who came after us were given first preference becoz they were permanent customers.Receptionist herself said these words. And after 2.5 hrs she says go for test and stand in another que.We went to another gynecologist who is a senior citizen and upon listening the problem she gave the medicine right away no need for test . All young doctors are money minded , beware of them .
I became acquainted with Dr. Makhija in 2006 when he was based at Geetanjali Hospital. Subsequently, the entire staff relocated to Neptune Hospital in Navjivan Vihar. The recently established Neptune Hospital on Africa Ave is also commendable. Dr. Arjun Rastogi and Dr. Dileep Makhija are not only excellent physicians but also remarkably humble individuals. The new hospital is characterized by its cleanliness and advanced facilities.
Neptune doesnt accepts cashless payment. Insists on cash, especially evening OPD. Moreover, the receptionist isnt helpful. If you seek appointment, she will give time and in few instances Doctor isnt present. Had she been in the habit of jotting down contact nos. of callers, problem of patients might mitigate. But one thing is commendable, the same receptionist collects cash aptly, dont ask her for payment by credit card.
My father's legs are swelling. So we consulted local dr. We did kFT. In that test we got to know urea is increased. Then we went to dr. Rastogi. There he didn't even saw patient properly. He simply told do covid test. But my father isn't having single feature of corona. He told Once you do covid test then I will treat. For this he took ₹1200. Ridiculous. #faliure_neptune_hospital. No management at all pathetic.
Ok it's become a common practice for hospital to charge exuberant money and Neptune is one of them. I had gone with a head injury and they charged me 5000 Rs just for normal stitches which was not even soluble one. I personally felt like they were just after money. My review is only about my experience alone hence I wouldn't generalise it. But I would suggest to rather go to MAX as the pricing seems the same.
The doctors are good especially dr Harmeet...but the infrastructure of the hospital is pathetic...be ready to face the dirtiest washroom ever seen in the hospital...and nobody is around to clean them. Small chunk of soap is there which would make you feel all the more repulsive...i have experienced this every time I go.. I just go there because of the doctor and now,carry the toilet sanitizer everytime.
I hoped that i could give them ZERO STAR but that couldn't happen. There doctors are mindless, almost costed life of my father. They just dont care. X-ray is so bad that my family doctor doctor said burn it. Plus i wanted to get a dressing done they said they won't do it until i shove money in there mouth and show there doctor and get treated by them. They don't accept cards which is worse.
Sorry to say it's waste of time going to this hospital. I called the hospital in the morning and got the message that no prior appointment, once I reach there I had to wait for more than one and half hour and still my number was 6. So We have decided to go back home, otherwise I had to wait atleast two hours to meet the doctor. Please my advice don't waste your precious time
I swear by Doctors Rastogi, Kohli and Makhija. Have consulted them in the OPD multiple times and a few times in IPD, and appreciate their proactive yet non-alarmist approach. A rare lot of medical professionals who don't ask for unnecessary medical tests. Nursing staff is courteous. The hospital infrastructure though needs a bit of sprucing up.
Dr. Dileep Makhija got me up and going after a ten year painful suffering I inherited from an earlier hernia surgery gone wrong at a Gurgaon hospital. He proved to be extremely knowledgeable, patient yet persistent in my treatment for months. He managed the recovery without going in for surgical intervention. Thanks Dr. Makhija & God bless!
Doctors and friendly and knowledgeable no doubt about it. The only reason i have given 3 star is space. I found it little too congested to call it a hospital. I was surprised to see operation theatre and reception along side and on top of it ICU was just next to it. I’m not sure how that works specially if they have lot of patients.
I had recently gone to Neptune hospital - they have moved to a new location on Africa Avenue and the facilities and luxuries are incredible. The Doctors and Staff are great as always- extremely courteous, helpful and knowledgeable .Definately want to call out for Dr Kanwar and Dr Makhija - thanks for being there for us
Its bad to see in covid time its not well equiped too. No therometer to check anyones temperature. No sanitisation care. Only hand santiser dont save anyone from getting covid . Its really not safe to go in such place where fees is no less but safety of people is not even taken care of
Its just not nice but very very nice experience that I had. I visited Dr Pramod Kohli (Orthoprdic Surgeon) three or four times received a very perfect advice in regard to my Right knee joint as a result I am able to walk perfectly.Thanks to him and Thanks God also.
Neptune hospital has an excellent team of dedicated doctors. From gynaecologist Dr. Harmeet Khurana, pediatrician Dr. Anil Kanwar, Surgeon Dr. Makhija, opthalmologist Dr. Gopal , I have had a wonderful satisfying experience and would certainly recommend them.
Worst hospital, doctors, sister. They only care about your money and no valueble treatment they offer. Doctor comes to check u when u ask them to discharge yourself. Fraud hospital, please go visit semi government hospitals for the better treatment.
I consulted Dr. Harmeet, gynaecologist and I must say I was extremely happy with the amount of time to she gave me to understand my health concerns and she thoroughly examined me. Thank you so much & keep up the great work Dr. Harmeet! …
Reception staff don't know the atiquete and even if Senior citizens are there waiting for their turn they permit their know patient to doctor's room without turn and if objected they quarrel with seniors and advise them to keep quite.
I was recently admitted to The Neptune Hospital and underwent treatment for acute cholecystitis and cholelethiasis. Dr Dileep Makhija treated me and I recovered completely under his care. The nurses and support staff were extremely …
The lady receptionist sitting there is so horrible......ill mannered !! She is spoiling the name of the hospital. Agar Kaam Jada hai Ni ho raha toh leave ur job rather than ill behaving with costumers.....
Extremely friendly and personalised service. When my suspected appendicitis caused extreme unbearable pain after midnight, three senior doctors came to check. Now which hospital would do that ?
It looks more like a fish market. Unprofessionally managed. Person at front desk received the payment and said you will get receipt in a while, later forgot about the payment. Badly Managed!
Very Well maintained inside the hospital, neat and clean as well. Its a private hospital, just near by mahendra and maruti suzuki showroom. In safdarjung Enclave. …
Have been visiting this hospital since the last 16 years. Dr Anil Kanwar, Dr Rastogi, Dr Makhija, Dr Arjun, Dr Vishwanath,.... All of them are angels sent by God …
Not happy with Dr. HARMEET. She is very ignorant and rude. She will be so soft spoken in front of you but too arrogant on calls. Never going back to Neptune hospital.
The best hospital around ,they don't charge unnecessary reason as now a days it's more often in many hospitals,staff well behaved and doctors very good
sab se bakwas hospital he. behavior is not good , they only want money .patient was not important. dont go there and dont waist money and time .
They are there to just snatch money out of ur wallet without any credible treatment…felt cheated…never visit this hospital even in emergency
Its mind boggling to see that hospitals these days are completely into minting money from patients. Neptune is no different from them.
A small hospital or clinic i would say in residential area with few doctors. Better to visit for small or minor health issues
The doctors are very good , but the staff are confused and rude . They only work when they have a supervisor around
The lady on reception is very rude. I think they must appoint someone else. Doctors and nurses are good
Bad. Their rules , regregulations and doctor's ego more important than patient's life for them. …
I feel like that this Hospital is mine Dr Abhimanyu is very good fellow total staff is very attentive
Their pathologist Dr Rajendra Batra runs the ultrasound unit and is very good at his work.
Excellent facility , most humane doctors , ethical management and very reasonable rates
One of the best team of doctors, and sincere n curtious staff. Completely trust them
Best Pediatricians Dr. Anil Kanwar Hospital fee is really high but dr.Anil worth it
Best skin and hair doctor in south delhi Real connect and great reaults ⭐️⭐️ …
It's been with dr Anil kanwar he is best and knowledgeable doctor Achla Arora
Compassionate doctors and very helpful nursing staff . Personalised care.
Good and highly skilled doctors available Place is kept very clean
Supporting staff and nice medical facilities in Neptune Hospital
Nice hospital with highly skilled and experience doctors.
Professionally managed. Excellent and dedicated doctors
I took my friend over there n he's been treated aptly
Good experience Dr. Makkhija is god for me Thanku Dr.
Dr. Anil is one of best pediations In India.
Very good Doctors!!!! Facilities are ok.
It's good experience in this hospital
Dr Gopal is the best eye doc in town
Excellent care by doctors and staff"
Excellent care by doctors and staff
Good place and supporting staff.
Very good doctors and staffs
One of the best hospitals
Exceptional doctors
Very good hospital
Great doctors....
Best experience!
Good, Experience
Ok hospitak
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