My experience at the Passport & Visa company was exceptional. Kayla was professional and efficient. She made sure my passport application was submitted in time so I could have it before my trip. She is a pleasure to do business with! I highly recommend this company and will use their service for all my family’s passports and visas.

Got my current passport renewed in 5 days. Extremely pleased with the service! The whole thing was quick and efficient. Pauline was great to work with and always followed up on calls. Will definitely recommend this company to anyone in need of a quick and reasonable service for passport renewals.

Honestly... after reading many reviews about several different expedited passport service providers, I was unsure of which company to use as all of the reviews seemed the same. Given that the services offered are not cheap, I wanted to make

Drew and Pauline were exceptionally helpful! They assisted me in quickly obtaining a Brazilian visa. The made the process easy and straightforward. I received regular updates and they made themselves available to answer any questions I had.

This is the third time that I have used their services. Most recently due to my travel schedule I had to coordinate a passport renewal and obtain a visa for travel to Russia on fairly short notice so I knew that I had to have professionals

Kayla was awesome!!! She made the entire process smooth and easy and guided us throughout the process. When I initially called for information, Kayla took the time to explain the entire process and requirements. She stated they offered the

This is our second time to use The Passport and Visa Company, and we couldn’t be more pleased with their service. Kayla is the best! She is friendly, professional and a calming voice during a stressful process. We renewed our passports and

If you are looking to deal with a passport company that is organized, efficient and professional, look no further. Pauline is amazing. She handled my kid's passport (which wasn't a straightforward application) with ease and we received it

Drew did a fabulous job of getting me through the passport renewal process quickly and painlessly. I had filled out the renewal form on the U.S. government web site and printed it out before coming into the office, so it took less than 15

I am so grateful for this company, and specifically working with Kayla. I had exactly 5 weeks to get my passport and not only did they assure me I would receive it in time, but they also said that we had a plan b in the case that we were

Such amazing service! Kayla and Pauline were calm and clear in assuaging all of my concerns about needing a sudden passport renewal for a business trip. I was very stressed, but they assured me that everything would work out and laid out

From the moment I walked in Pauline made me feel welcome and helped me get fully organized. She graciously guided me through a completely different form, even though I researched what I thought was the correct form. If not for Pauline, I

We were in a situation where I needed to get my sons passport expedited so he could go on a spring break trip to Mexico. This company was amazing! I can't say enough good things about Kayla. She was patient, responsive, professional and

Update: updating to 4 stars after speaking to the owner and agreeing on partial refund for the service fees. I went to pick up my documents in person and Kayla was organized and was helpful on offering some more insights on reasons the

I needed a Visa expedited for an upcoming business trip and was leaving on Vacation in 10 days to travel to London. I was very nervous that I would not get my passport back in time for me to leave for London. Pauline assured me that I

I've never left a Google review before. But this business goes above and beyond to provide great customer service. I figure the least I can do is write a review. Kayla was super helpful!

If you need fast passport services, go to this company. Kayla is accommodating and knowledgeable on what we need. We will absolutely use their services again in the future.

Excellent, affordable, and convenient service. Walk in services amazing. Got my passport approved today around when they said it would happen so very happy.

Fast, complete, and respectful service. Kayla was a pleasure to work with and I would definitely work with her again.

Great customer experience. This company has the best prices and easiest process to renew passports in Austin.