Exceptional Law Firm: Outstanding Personal Injury Representation I cannot speak highly enough of the exceptional service provided by the law firm, particularly attorneys Lesly Joseph and Frank Tierney, along with their law clerk, Tara Renaud. They recently represented me in a complex personal injury case, and I am extremely pleased with the outcome they achieved despite the numerous challenges posed by the COVID-19 pandemic. From the very beginning, Lesly Joseph and Frank Tierney demonstrated their expertise and dedication to my case. They took the time to thoroughly understand the intricacies of my situation, providing me with honest and transparent guidance about my options. Throughout the entire process, they were communicative, keeping me informed of any developments and patiently answering any questions or concerns I had. One of the most remarkable aspects of their representation was their unwavering commitment to my case, even amidst the delays caused by the pandemic. The staff was instrumental in ensuring the smooth progress of my case despite the challenges posed by remote working arrangements and court closures. Furthermore, their genuine empathy and compassion throughout the process provided me with a sense of comfort and support during a difficult time in my life. I wholeheartedly recommend this law firm for any personal injury case. Their professionalism, expertise, and commitment to securing the best possible outcome are second to none. I am incredibly grateful for their hard work and dedication in resolving my case, and I am truly satisfied with the result they achieved for me. Thank you to the entire team for a job exceptionally well done.

My family engaged Tierney Stauffer LLP to handle a case of grave assault on my brother over 6 years ago. At a time where my entire family was engrossed in deep grief, this law firm represented by the duo of Susan Mitchell and Lesly Joseph were absolute rock stars. They guided us throughout, avoiding legal pot holes that could mar our case. As the other party tried to cause unnecessary delays, these lawyers persisted, using calculated pressures as the occasion demanded to press forward. My family and I are extremely grateful and will always recommend these lawyers to anyone for these reasons: 1. They were always within reach to tackle any questions we had about the case. 2. Their genuine empathy and understanding of the grief the family was going through...this proved to be extremely important!!! 3. Resisted in a subtle manner any attempts to prolong the case unnecessarily. 4. Even after a settlement was reached, their long reach to the officers at Health Canada and other institutions helped us negotiate favourable terms. 5. Their methodical approach to the entire case gave us a water tight schedule and a good understating of what to expect at each milestone 6. Finally, both Susan Mitchell and Lesly Joseph exhibited great professionalism throughout the case.

When our daughter was killed in a car accident, we hired Ian Stauffer at Tierney Stauffer to take our case. From day one we were treated with compassion and understanding for our loss. We never felt like we were just another case. Due to Covid restrictions, the case carried on longer than anticipated but Ian and Jennifer Wilson made sure that once restrictions were lifted, the case got resolved quickly to our satisfaction. When the other parties' lawyers were dragging their feet and information was not forthcoming, Ian was forceful in getting us what we needed. I really felt like he had our back and he kept us in the loop every step of the way. We could not be happier with the result and would definitely use the services of Ian Stauffer and Jennifer Wilson again.

Eight years ago I was in an MVA in Ottawa. I knew nothing about the rehab that would follow nor the complications of multiple insurance companies all having responsibilities due to the brain injury and chronic pain that resulted. Susan Mitchell (Jen and others on the team) not only dealt with legal matters for me and my family but Susan became my advocate and led the way to gain support from three insurance companies, rehab companies and other providers that helped me along the way. For discovery sessions, settlement negotiations, etc. Susan prepared me well, walked me through the steps as they occurred and always took the time to make sure I understood the status of various matters. Susan kept my life moving forward and for that I am forever grateful.

Dana and Steve Tierney’s legal team are second to none. They are some of the most honest people that myself and my team have come to know over the years and they have been instrumental to my underlying success. Besides the fact that they are a wealth of knowledge from not just a legal perspective but they a team of fundamentally business savvy minds. A major key that separates them from “the pack” is that they have an all encompassed team that covers every aspect of your legal personal and business needs to be successful. They have experts in every field imaginable which is a rarity to say the least. I would recommend the Tierney team to anyone on both personal and business levels. I have done so in the past and I will continue to do so in the future.

We wanted to express our sincere thanks to Ian Stauffer and Jennifer Wilson for all they have done for us during this highly stressful time when my sister was hit as a pedestrian and suffered multiple injuries including a brain injury 5 years ago. You and your team have been extremely patient and supportive, clear and transparent in your discussions with us. You had our best interest in my sister's case and it wasn’t all about the money. You helped with superior referrals for care professionals that would aid in her recovery as well as lend an ear when we had so many questions about the claims process and lawsuit. We cannot express our thanks enough for all you have done to help her find a future that she can be secure in now that she cannot work. AW

I was involved in a MVA 5 1/2 years ago. I had no clue what to do after the fact because of my injuries. Someone had referred me to Frank and Lesly to see if they could help me. And I am so greatfull I did. They took everything over, were able to get me all in home support, rehab etc. I would not be where I am today if it wasn't for them. They were always there to answer my questions, time and time again when I couldn't understand what was happening. Kathy always answering my emails to help me through all the process. They were always upfront and honest about what to expect, and what they could do to help me. If you are looking for an amazing legal team you have found it with them!

This firm was amazing. I never once felt like a client I always felt like family. I was never rushed and things were explained to me as many times as I needed it to be without any problems. Jen was amazing she checked in with me often and if I had any problems at all I just called her and it was solved right away, I never had to wait or call again. I was informed all the way through the settlement case. I especially appreciate the attention that Jen gave to me and my family making sure that we were always taken care of. I was very pleased with the outcome and I wouldn't hesitate to recommend this phone especially in Stauffer and Jen

We will always be grateful for the help and guidance Susan Mitchell gave us after our son was in a car accident. He suffered a traumatic brain injury and the loss of two of his friends. Susan always explained things to us and him in terms that we understood. At the time we had no idea how much help he would need or where to get it. Again Susan made sure the right care was given to him which at times took a lot of work on her behalf . She and Jennifer kept in regular contact with us and always answered our questions. It's hard enough to go through an experience like this but Susan and Jennifer made our lives a lot easier .

My life was completely and permanently altered after a car accident and a resulting traumatic brain injury. To my surprise my own insurance company tried to break me over and over and over again as did the lawyers for the defendant. Lesly Joseph of TS kept me informed and calmed and reassured me when I was about to give up. She always had time for me as did her paralegal. Lesly guided me through the whole process and obtained settlements for me beyond my expectations. And a huge relief was that I did not have to go to trial. Lesly is smart, competent, personable and I highly recommend her. Thanks Lesly!

When our daughter got hit by a car, we were dealing with the horrific details of how her life was altered. The entire team at Tierney and Stauffer made the situation easier to deal with. Specifically, Jennifer and Susan Mitchell who were a real blessing to our family. They genuinely looked out for my daughter’s best interest. They reached out to her regularly to see how she was doing. They were very comforting to us. All in all, this is a law firm I was really impressed with. They prepared us for every step of the way and that was huge for us. I would recommend this lawfirm to anyone and everyone. Nancy

Susan Mitchel and her assistant Jennifer looked after my wife's claim after a serious motor vehicle/bicycle accident. Susan came highly recommended and she did not disappoint. She was empathetic, well organized and highly knowledgeable about brain injuries . We wanted someone who was both dogged but also effective in dealing with, and resolving, the claim with the auto insurer. Dealing with injury is traumatic enough both for the victim and their family so you want an advocate on your side who will expertly guide you through the process and get the compensation you deserve. Susan is that person...

I am so grateful to have found Susan Mitchell after sustaining a mTBI in a motor vehicle accident. In what was otherwise an extremely stressful and challenging situation, I always felt very supported by Susan and could count on her and her team to understand and represent me and my interests. Susan (and Crystal) communicated regularly, and always explained things to me in a way I understood. I am very thankful for the immense empathy Susan showed in all of our dealings. She also went above and beyond to accommodate me and helped me access care that continues to be essential to my recovery.

Susan Mitchell was recommended to me by a friend after I my motor vehicle accident. Susan and Jennifer met with me to discuss my case. Any concerns that I had were addressed in a timely manner, and always very professional and respectful. The focus is on the best outcome possible for the client. I would highly recommend Tierney Stauffer LLP for anyone who has been involved in an accident. They provide a great service and will follow you through your recovery at every step along the way, and ensure that you understand everything that is going on. Thank you

Susan Mitchell was recommended to me by one of the professionals I was working with after I was injured in a car accident. She and her assistant Jennifer really made this experience smoother than I thought it could be. They were patient, walked me through each step, answered all of our questions (again and again sometimes), and helped us through the mediation process with their experience and advice. They were on top of all of the deadlines and paperwork, even when I was too overwhelmed to keep track. I would absolutely recommend her and her team.

Our family is grateful for the tremendous work of Susan Mitchell, Jennifer and their team at Tierney Stauffer LLP lawyers. After our three children were seriously injured as a result of an out of control vehicle that struck them while walking on a sidewalk in North Bay, Susan compassionately helped us to navigate our new world of tests, therapeutics, insurance companies and legal processes. Susan assured that our family had access to the tools needed for our personal situation, allowing us to continue to walk forward on our healing journey.

Best Lawyers in Ottawa and Arnprior. I was involved in a head on vehicle collision with a careless driver almost 4 years ago. After experiencing a major trauma , I would have been lost without Susan Mitchell and her amazing team in my corner. Susan was a godsend in a very difficult period of our lives. She handled every obstacle with ease, she answered all of our many questions and concerns with patience and understanding. We can not thank Susan, Crystal , Stan and the rest of the team enough for everything that they did for us.

I was involved in a serious bike/car accident. I was reluctant to make a claim against the insurance company of the car driver. Susan Mitchel and her team came highly recommended by some friends who actually work in the insurance industry who described her as both tough and fair. She did an incredible job representing me and achieved a favorable and fair settlement with the insurance company. She was both empathetic and patient in guiding me through the claims process! I would highly recommend Susan and her team.

Several years ago, we retained the services of Ian Stauffer and Jennifer Wilson for a motor vehicle accident and we couldn't be happier with the outcome. Ian and Jennifer were professional, knowledgeable, and always available to answer any questions we had throughout the process. They worked tirelessly to gather evidence and build a strong case on our daughter's behalf, ultimately resulting in a successful outcome. We highly recommend Ian Stauffer and Jennifer Wilson to anyone in need of legal representation.

My name is Wendy and I was involved in a slip and fall accident. I was off work for more than 2 years. Valin Partners Law Firm in North Bay recommended Susan Mitchell of Tierney Stauffer LLP to us. Susan Mitchell negotiated a settlement with the City of North Bay. Susan looked after things in a timely matter. Susan and her staff were very professional and always took the time to answer all our questions along the way. I would highly recommend Susan Mitchell and her staff!!! WL

In early 2015, my son was injured in an accident. We reached out to Susan Mitchell for professional advice and she took on our case in order to obtain reasonable compensation. She was extremely knowledgably, experienced, patient and kind. She treated my son with respect and guided him through a lengthy and difficult process. We felt heard and supported which led to the closure my family needed. We are ever so grateful to Susan and her team. Thank you! Mireille and Chris Wilson

When we heard that our health insurance denied coverage of a multi thousand dollar hospital bill, we were devasted and stressed. Kevin Butler's service was excellent. He quickly assessed the situation, and determined that we had a case. He successfully appealed and the insurance paid the entire bill, as they should have done all along. I have learned that before accepting an insurance denial, it might help to consult with an experienced professional. Thanks Kevin!!

When you work for a firm, you represent that firm. Bob Bell of Tierney Stauffer committed a breach of undertaking and shared personal and confidential information, after stating that "We will of course hold any and all personal details about you in the strictest confidence, including your address and wire information." Do not trust this lawyer or this firm. Such incompetence is unacceptable. Formal complaint will be submitted to the LSO and will be suing.

My mom, at the age of 86 was hit and dragged by a taxi. As I work in the field of accessing rehab equipment for accident victims, I am well aware of the amount of time it takes to settle. Lesly Joseph showed true compassion and professionalism during the time to settle and did it in almost half the time as expected. I would recommend this firm to anyone that finds themselves in this position. Thank you Tierney Stauffer!

Susan Mitchell helped me when I was denied long term disability benefits. She was sympathetic to my situation and resolved my issue in less than a week. Susan was thorough and precise in discussing my options and patient in describing what outcome I might expect. I would wholeheartedly recommend Susan and would definitely seek her assistance again, should it be required.

After many difficult years full of stress and uncertainty, Susan Mitchell and her team were able to manage my file to a satisfactory settlement. Without all of her hard work and guidance, I would not have the peace of mind and financial security that I now have. Most importantly, it has given me the ability to move on with my life. Thank you so much Susan and Jennifer.

Worked with Frank and Lesly and their team for almost 6 years. They made us feel we where their only clients with the level of service and compassion they provided. If we had any questions we always got our answers that promptly. Their ability to work with someone with a invisible disability and adapting to the persons needs was amazing. Totally recommend this law firm

I came to Tierney Stauffer when I was involved in a car accident in 2014. My family and I are extremely grateful for all the work Susan Mitchell did for us over the course of years. We are incredibly pleased with the outcome of our case and I wouldn’t hesitate to recommend Susan Mitchell or anyone from Tierney Stauffer in the future.

First time using them was excellent. Got a reasonable settlement. Fees were also reasonable. Second time using them - very poor. Had to call 3 times and still nobody has called me back regarding a time sensitive matter. Even as a repeat customer.

I had Susan Mitchell as my lawyer and I thought the service provided was excellent. All procedures were clearly explained, questions were always answered expediently and professionally. I would highly recommend this firm.

Susan, Donna and Catheryn did an awesome job getting the settlement that I needed after my major car accident. These gals really know what they are doing!! Thanks for explaining things for me, all through the process!

I am very satisfied with this firm and the work done on my behalf. Ian and his staff got to know me and catered to my needs. I did not feel like " just another case". A very satisfactory outcome. Highly recommended.

Lesly and her law clerk Tara worked diligently for my case with great compassion and dedication to help me get the best possible outcome. I would recommend them for any auto injury claim! Thanks Again!

Susan and her team were professional, compassionate and thorough when dealing with our case. They worked hard and we really appreciate everything they did for us!

This firm is top quality in the city - and I’m saying this because everyone has a bad lawyer experience and love to complain about lawyers...

A first class firm. Our company been a client for some time. Consultation with TS has always been a big factor in our success.

I have received excellent advice and service at this Firm. I highly recommend it!

Great service from the Arnprior office.

Great customer service. Harold McNeely

My must go-to real estate lawyer.

Would highly recomend

Bien