Speechless is the single and most suitable word for the level of customer care that Toowong Kia have provided. I purchased my Kia last year in April from another dealer and had not been happy with their service since I purchased the car. So I decided to give Toowong Kia a go. The service centre staff over the phone had won me over as soon as the male staff member started speaking compared to the other dealership. He was upbeat and friendly and no question seemed too impossible for him to answer. Although they were busy, the staff member was able to overcome my objections nicely and book my car in. The service centre is on the left as soon as you exit the roundabout onto Milton Road, so just slow down as you come to it and take your time. As I waited in my car up the ramp, a staff member by the name of Ken came out and happily asked for my name and confirmed that I was booked in that day for the things he had listed on his data sheet. He asked me about other concerns, took note, and explained in detail a few things about the service and how they contact me etc. It was also good to get an idea of price in advance as I was concerned about money. About 2.5 hours later I got a text message from Toowong kia, my heart sank. I thought, "oh my gosh what thousands of dollar part do I have to pay for now". And just as soon as anxiety rose, it also dissipated after watching the link they had sent me. The link was a professional short video of my car inside the service centre on the auto-lift and a brief rundown of all the checks, data, technical info and view of the concerns that I had about my car. The video was filmed by the senior mechanic looking after my vehicle paying attention to each tyre and the tread left, the underneath of the vehicle including fuel lines and exhaust, information on my break pads and the overall condition of the vehicle. How good is that for service!! It floored me when I opened that link because I have never had such honesty presented to me from a car mechanic before in my life. As a vehicle owner, we all get concerned about what we can't see and also about the technical things which we really don't know too much about. So this video of the mechanics in progress itemising the features of the service was really car servicing on another level... literally. A courtesy call soon after and my vehicle was ready to go by lunch. I collected my car in the afternoon and the service mechanic gave me a very detailed run down of every aspect of the servicing needs that day. He went with value added service reminding me about features which the dealer I originally purchased it from failed to even tell me. Features like the free road side assist is only valid for 12 months from each service date, and only if its done through kia. This is important information as the 7 year warranty and what it actually covers can seem a bit ambiguous to most of us Joe or Jane Citizens. He went on with the most cheerful attitude and did not at any moment alienate me with the mechanical talk and lingo. He explained everything so I could understand making me feel like a valued customer. He said he would go and get the car and casually threw in the conversation "and we have given it a complimentary wash today". Something that the bigger kia dealership that I previously serviced the car at would not do. So this was just an added bonus. Toowong Kia in a nutshell...a professional car servicing centre that doesn't miss a beat, treats you like the owner, and offers complete honesty on their performance as well as your vehicle. Thanks Ken and the Toowong Kia team. You and your crew have no idea what this level of service meant to me on that day. Five stars! ...plus an extra one for going the extra mile, so I can too... ⭐️ Toowong Kia, a hidden Brissy star for you and your car. Nick

I recently had the pleasure of purchasing a car from Kia Toowong, and I must say that Andrew, the salesman who assisted me, provided an outstanding buying experience. His dedication, knowledge, and customer-centric approach made the entire process a breeze, and I wholeheartedly give him a 5/5 rating. From the moment I stepped into the dealership, Andrew greeted me with a warm and friendly demeanor. He took the time to understand my specific needs, preferences, and budget constraints, ensuring that he could assist me in finding the perfect car that ticked all the boxes. His genuine interest in helping me find the right vehicle was evident throughout our interactions. Andrew's extensive knowledge of the Kia lineup was truly impressive. He patiently guided me through the various models, highlighting their features, performance capabilities, and safety aspects. His expertise in answering my questions and addressing any concerns I had made me feel confident in my decision-making process. What truly stood out about Andrew was his transparency and honesty. He provided me with all the necessary information about pricing, financing options, and additional services without any hidden surprises. He made sure I understood every aspect of the transaction, ensuring there were no unexpected surprises down the line. Throughout the negotiation process, Andrew displayed exceptional professionalism and negotiation skills. He worked diligently to find the best deal that fit my budget while ensuring I received the maximum value for my investment. His patience and willingness to go the extra mile to meet my requirements were truly commendable. Even after the sale was completed, Andrew continued to provide excellent customer service. He followed up to ensure I was satisfied with my purchase and offered his assistance should I have any further questions or concerns. It was evident that he genuinely cared about my satisfaction as a customer. In conclusion, I cannot recommend Andrew at Kia Toowong highly enough. His dedication, knowledge, transparency, and outstanding customer service make him an exceptional salesman. If you're in the market for a Kia vehicle, I strongly suggest seeking out Andrew's assistance. He truly deserves a 5/5 rating for his exemplary professionalism and commitment to customer satisfaction.

Had a horrible experience with salesman Jordan he was very rude with no customer service skills. Asked him what’s the difference in models and he replied with “I just said” sorry I didn’t hear you no need to be rude. When I was on the phone to check on the babysitter he said “say hi to motorama moorooka for me” accusing me of calling them whilst I was just trying to check on my kids. Also tried to give me 6months rego on the new carnival when all new Kia cars have 12 month rego it says on Kia website (luckily I’ve done my research) but he tried at first so beware he will try to rip you off if you haven’t done your research. Wasted 3 hours of our time he was rude inexperienced we were meant to see Andrew but he wasn’t available so was stuck with this rude man. Don’t recommend him don’t waste your time either! Also tried to trade in our car he goes from one value to the next and then at closing time says “no one wants your car anymore only for 5k when the first offers came back at 11k and he last offered 16.5k but we said no. Also he tried to charge the Kia carnival sli diesel for 66k when everywhere is selling it for around 64k and tried to tell me it’s because of the cost of colour which is only $695 extra not thousands. Again tried to rip us off but I’ve done my research. Very disappointed will never recommend Kia Toowong to my worst enemy and will be sure to spread the word. Also if you do go there DO NOT GO WITH JORDAN it explains why he only has one good review on here and all the others are about Andrew which we were meant to see but he was busy. Although Jordan says Andrew is new and he doesn’t know what he’s talking about the reviews say otherwise.

I recently purchased a car from Max chaturvedi at kia Toowong and I must say that their service was exceptional. MAX went above and beyond to ensure my satisfaction throughout the entire process. From the moment I expressed interest in the vehicle, MAX was attentive, knowledgeable, and genuinely invested in meeting my needs. They took the time to understand my preferences and provided valuable insights, making the car-buying experience smooth and enjoyable. Throughout the negotiation and paperwork phase, Max remained patient and supportive. They were prompt in addressing any concerns I had, ensuring I felt confident and well-informed at every step. However, I encountered some disappointment with the delay in installing the dash cam. Despite my excitement about having it as a crucial security feature, the installation process took longer than expected. While I understand that unforeseen circumstances can arise, the delay was not in line with the overall excellent service I received from Max In summary, I highly commend Max for their outstanding customer service, professionalism, and commitment to ensuring a positive car-buying experience. I would have given a perfect rating if not for the inconvenience caused by the dash cam delay. Nonetheless, I would still recommend MAX and KIA TOOWONG to others seeking exceptional service and a wide selection of vehicles.

I was hoping to take delivery of my Kia Carnival on a Friday before my wife and son flew off overseas the next day. But due to issues with the bank, I couldn’t take delivery until the following Monday. When I went in on Monday I picked up the car alone and the staff noticed that I was a little sad that my wife and kid couldn’t be there for this valuable moment. Fast forward, I had to bring the car back for a 3000km service. Had a bit of a chat with the staff and told them I would be coming back with my son to pick up the car later that afternoon. I came back to service centre to pick up my car but was told to go into the showroom, I walked over holding my son and there my car was, all serviced, washed, clean, polished with a big gold bow on the bonnet. Staff told me that they wanted to recreate the experience of picking up my car with my son like as if it was the first time all over again. They also helped take some nice photos of me and my boy with the car. You can read up specifications on cars online, you can go to any dealership to buy the same car but I guarantee you won’t get the same level of service, attention to detail and care for customers as you would if you went anywhere else other than Kia Toowong. Thank you Kia Toowong for treating me like I am more than just a customer. Special thanks to Chris and Kat!

DO NOT PURCHASE A VECHILE FROM THIS DEALERSHIP! Had I known the stress my purchase would put me through over two years, I would never have stepped foot in this dealership. I purchased a Kia Stonic Sport in Dec 2021 and from day one there was an engine rattle. Due to my persistent efforts, Kia replaced the engine under warranty after 14 months, only to unveil significant damage when the engine was removed (copy of report in image). Within a week of the new engine being fitted the same noise was there and like the first engine the noise got progressively worse over time. Kia Toowong advised they would assist in obtaining a refund, purportedly taking my case to Kia Australia. However, after verifying with Kia Australia, it was confirmed that no such communication was ever made. To add to the frustration, I was informed that the noise is deemed a "characteristic" of the vehicle. My overall purchasing and service experience was abysmal, and I am resolute in warning everyone I know against choosing this dealership or purchasing a Kia vehicle. No one expects a brand-new vehicle to come with an engine rattle, and the poor quality product, coupled with the even poorer customer service and utter dishonesty from Kia Toowong, is incredibly disappointing.

Kia Toowong sold us a Carnival and have caused us problems in failing to support their product. The wiring loom failed and needed replacement, at the last service they dented the rear door (not marked when dropped off and not noted on the drop off form) and then denied that that did the damage. They initially offered to let me access the security camera footage but then when I turned up at the agreed time told me to leave and that they would not allow me to view it. Further in the service they didn't do things they include by default like tighten the handbrake (not working properly), resolve an audible squeaky belt or update the GPS maps or clean in and out. They did a test drive in less than 30 seconds. Both impossible for quality and dangerous to anyone on the route. I would not recommend this sales or service center to anyone and will probably not buy another Kia which we have run now across our business and personally for multiple years. A special shout out to the service manager Amanda for unilaterallteraly dismissing the claims, lying (as subsequently shown when the servicing video was reviewed) raising her voice at my wife.

Jordan and the team at Toowong were amazing. I had to travel to purchase and then pick up my Kia EV6 from Brisbane and I couldn't have asked for more professional or understanding assistance. I was never pushed and never felt pressured, but entirely the opposite - Jordan was very keen to provide assistance even after the sale was well and truly done! Everything from organising transport of the car if I required, through to helping me sort through some complexities of paperwork. The car looks awesome, is awesome and, most importantly, was exactly as it was portrayed on the website. As I was buying remotely, this was very important to me. The experience of buying a brand-new car is something most people only experience once every 5 to 10 years or so. This is not my first rodeo and I've struck some very average sellers when buying my previous cars. I have absolutely no hesitation in recommending other buyers should have trust in the information being presented by Toowong Kia in their advertisements, that you will get a great deal and that you will be treated with respect throughout the entire process. Thanks Jordan!

I've just become the happy owner of a Kia EV6, and would like to say how much I appreciated the professional and friendly service from Chris Allan and the team at Kia Toowong. When I entered the showroom, I knew little about the EV6, or electric vehicles in general. Chris carefully, clearly and patiently explained to me the key features of the vehicle and explored how different models would suit my driving style. His reassuring and positive approach during the test drive convinced me that the EV6 would meet my needs. Chris and team members then designed a competitive package offer for my preferred options, and the deal was done. My vehicle arrived not long afterwards, and the handover was well prepared and informative. Based on my experience, I would certainly recommend Kia Toowong and look forward to returning there for the vehicle's services.

I was very excited and happy before purchasing our 2023 Kia Sorento. We were an interstate buyer. Unfortunately faced big disappointment seeing the car and already signing the contract. Spoke to the dealer a couple times asking if the car had any minor or major scratches to it being a demo vehicle. His response was definitely no the car is in perfect condition. Only having 2500kms. Flying up to Brisbane and After having a proper look at the car. We realized that the back right bottom of the car has been hit somewhere with major scratches showing out. And the car hasn’t been detailed at all. There were spider webs inside the boot. Any interstate buyers considering buying from kia toowong, I wouldn’t recommend it all.

Went in wanting to buy a car and the customer service was poor refused and avoided allowing me to look at a contract with my partner who was unable to attend due to medical reasons, I asked to read over it and was willing to go wait in the dealership while doing this but insisted we had to sign and give a deposit before reading a copy they then raised the price on the car and said we would be unable to come to agreement. we felt very unwelcome this is not my first bad experience here was previously talked down to on the phone and my questions were ignored the service rep would "not take me seriously if I didn't come in for a test drive" after I previously explained I already had.

I would like to take this opportunity to thank Jordan, Olivia, Michelle and the team at Kia Toowong for their service. We are so pleased we finally received our car. Even though the car was delayed for some time due to shipping and shortages in the OZ market, we overall had a great experience with Jordan and Olivia through the whole process. Their service was exceptional and they were easy to deal with. Wishing you all the best and hope to see you when we come in for our service. We are very happy customers and would easily purchase our next car from Jordan... we recommend anyone to visit the team here if you are in the market for a car. Best wishes, Clint & Lee :-)

Just bought a new Kia seltos from Kia Toowong and couldn’t fault my experience. Andrew was absolutely brilliant, made sure everything was completed to a high standard and took us through a brilliantly detailed explanation of the car and similar models. He was absolutely fantastic couldn’t do enough to assist in the process. Kevin did the delivery and was equally as brilliant. He was extremely professional and accommodating didn’t blink an eye at changes of times ect he just made it work. Both staff members absolutely brilliant. Thankyou Kia Toowong, can’t talk highly enough about my experience! Even came with a completely full tank of fuel! Amazing

We had a great experience with Toowong Kia as we bought our new Carnival. I think everyone knows how hard it is to get your hands on one of these cars right now and we hardly had to wait at all. We dealt with Chris and Andrew as a team. They had great patience with me and then my wife as we asked 1 million questions. They both had the answers we were after. Negotiating is something I really hate, but I had an idea in my head of what I wanted to pay. Chris presented a quote that met my expectations and the deal was done. All very easy and thorough.. Now... I just hope the service department lives up to their Sales counterparts.

I recently had the pleasure of visiting Kia Toowong and I must say, the service I received was absolutely outstanding. Andrew treated me with the utmost professionalism and care. He was incredibly knowledgeable and attentive. He took the time to listen to my needs and preferences, and then guided me through the various options available to me. He did not pressure me into making a purchase or try to upsell me on features I didn't need. He genuinely wanted to help me find the perfect car that met all of my requirements. Overall, the experience was stress-free and enjoyable. I highly recommend this dealership and ask for Andrew.

Great service!! Really appreciate everyone at Toowong Kia. Not exactly buying a new car regularly so props to Jordan who helped to navigate all the blah blah and get me a great deal. All the team were super friendly and knowledgeable.. Not just in person but over the phone and even on chat; they've embraced all the avenues and I was able to perform much of the back and forths while driving interstate. I'll certainly be getting my services done by the team and look forward to more business with them when I win the lotto :p Good one!! S

I recently bought a Kia Stonic from Toowong Kia - my first brand new car! I spoke to Andrew throughout the whole process. He was friendly whilst being completely professional - I didn't at any point feel as though I was talking to someone who's sole purpose was to make money off me, which is something I really valued. He was always available to answer and questions that I had and consistently updated me on the delivery of my car. Couldn't be happier, would highly recommend talking to Andrew if you're looking for a car :)

I recommend Toowong KIA & Mitsubishi for your new car needs - especially a KIA! We just had our 2020 KIA Cerato GT's complimentary 3000km service. Toowong KIA's Service Department are great. I asked for the tyres to be inflated to 40psi, and they checked it was safe to put them up to that pressure. They then inflated the tyres to 40psi. I could feel the difference immediately. Don't rely on service station tyre inflation machines; it seems they aren't too accurate. We love our KIA. Thanks to Toowong KIA.

Most amazing service and the best packages in QLD. Andrew and the team are the best people to deal with purchasing a KIA in Queensland bar none. They are extremely friendly, knowledgeable and professional. Best package, a Perfect Detail, Mats, Tint and a Full Tank of Fuel. Much better service all round than the experience we had with many other dealers in Brisbane. Thank you again for the fast & amazing buying experience. Also a big thank you to Kat and Michelle! Highly recommend Toowong!

I’d been trying to buy a Kia Picanto from another dealership for several months without success. I managed to track down a demo model with almost no kilometers on it in exactly the colour I was looking for at Toowong Kia. I met with Chris last Monday and by Friday I was driving away in my dream car. It was slightly over my budget but Chris went above and beyond to make sure I got what I wanted. He even filled it up with petrol for me. I’m just over the moon with my new Kia!

I have been thinking about buying the new Kia Stinger GT for some time now and decided to step into Toowong Kia and take a closer look at one. An incredible salesman named Oliver help show me around the vehicle, ran me through all the features and answered all of my questions without missing a beat. The whole new car shopping experience was relaxed, informative and easy, full credit to Oliver and the new car sales team for delivering exceptional customer service.

I try not to post bad reviews, but pretty disappointed with the rudeness from the sales manager and the fact they marked up the price of the Sorento we were looking at by about $10K! And when they just brought it down to still $6K more than drive away list price I was a bit surprised when they said to not bother to come for a test drive if we wouldn’t pay that price. Come on guys, I get supply and demand, but that’s you really lose on customer service.

Very happy from the 1st day I asked for info until I picked up my new car. Andrew ensured that I got the best price with trade in, updated the progress of delivery regularly. On the pick up day, he showed me most of the features of the car and ensured that I knew all the benefits I receive from being a customer at this dealer for future car service. One of the best sale person I have ever dealt with. Good system set up from this centre too. Thank you.

We have bought several cars from KIA Toowong and have been happy with all of them. Each time, Chris Allen has given us excellent advice. He has a lot of experience with KIA and really knows the cars. He is calm, efficient and personable. He is also reliable when returning calls and responding to queries. We have been very pleased with the service we have received from him, and the other KIA staff. We are happy to recommend Chris and Toowong KIA.

Extremely happy with my new Kia Sportage & so is my daughter - even though she won't be driving! Words can't express how much support & assistance we received at Kia Toowong - thank you :) Andrew Purdon should be congratulated on his polite, welcoming manner & most of all his knowledge of cars & for such a young guy; he really knows his stuff!! Thank you so much for your patience & understanding - wish I could give more stars! Thanks Andrew :)

Bought my new Carnival at Kia Toowong and overall it was a great experience. Max who was the salesman that looked after me was very solicitous and took all the steps to get the car available to me as soon as possible. I had a change of mind with the deal I had agreed on after signing the contract, and Max did everything in his power to adjust it to a deal that I would be happy with. Thanks Max and Kia Toowong for the great experience.

I recently purchased a new Kia Seltos from Andrew at the Toowong dealership and it was a fantastic experience! Andrew was polite, professional, lovely to deal with and kept me up to date every step of the way. He made the entire process so easy! Additionally, I had an odd warning message appear with the car 2 weeks later and the guys at Toowong dropped everything to look over my car and get it fixed for me ASAP. 10/10 would recommend!

Jordan was fantastic to deal with in the consideration of my new car purchase. He was patient, informative, and communicated effectively and efficiently. The process was seamless. At collection of my new car, Jordan was thorough detailing the various functionalities, and bells and whistles of the car. I left feeling confident and happy with both the car and customer service I received. Would highly recommend Jordan at Toowong Kia.

Bought my amazing deep chroma blue Stinger from Toowong Kia and rep Oliver Hughes. Over the phone! Love the car and Oliver was really helpful, responsive and thorough. He genuinely loved the car he was selling, sent me heaps of photos and that helped me to make such a big decision without actually seeing the car beforehand. Even though he's in a different state to me, I'd definitely call Oliver again when buying another car.

It was exciting to be buying a full EV for the first time - and Toowong Kia were amazing at helping us choose a great Kia Niro EV! Chris was great at keeping us in the loop as we went through financing and finalised buying our new car. Chris was also great with the handover - taking the time to explain many of the new features of the car. We are really appreciative of the great service we got in buying our new car.

I had a fantastic experience purchasing a car through Chris Allan at Toowong Kia. Chris took the time to answer any questions I had, and nothing was ever too much of a hassle. Highly recommend Chris, and can't thank him enough. Standouts from Chris: - filled the tank up on pickup - helped me connect my phone on site - included free car mats - returned calls promptly - knowledgeable - professional - friendly service

We just got our new Kia Sportage 2023, and we were extremely impressed with the customer service we received from the Toowong Kia team. Jesse, was friendly, knowledgeable, and helpful. He made the entire car buying process stress-free and enjoyable. I would highly recommend Jesse to anyone looking for a car, he is very professional, and go above and beyond to make sure their customers are happy. Angela & Andres

These guys are the best in the business, Chris has to be the best sales manager I have encountered in all the years I have been buying work vehicles. Special mention goes to Michelle who sorted out the finance and insurance who made this transaction smooth and effortless. I cannot recommend these guys enough. Highly recommend and will definitely do business with these guys again. Thanks again guys.

A big thank you to Chris!!!!...for assisting in a trade in and then the sale. Chris stayed back past closing time for me. The whole team there were very accommodating. The customer service guys that passed us and stopped to show us some features to Kat in customer care to Michelle in finance, who also stayed back for me, just fabulous. Now to wait 2 more days to pick it up. Thank you all heaps.

We have just picked up our new Sportage from Toowong Kia and couldn't be happier. We worked with Andrew throughout the process and he did a great job from helping us choose the right model to suit our family needs, to keeping us updated across ordering process and finally with explaining all of the car features and warranties on delivery day. Big thanks to Andrew and the Toowong Kia team

Been in this industry for a while but really utterly disappointed with the salesperson. TEST DRIVE WAS REFUSED as the salesperson asked me to agree on the DEALER price first which was $10k more than the sticker price and what other dealers were asking for. Definitely visit a different dealer or Buy a Hyundai and save yourself from disgusting customer service that this dealership has to offer.

We have had such a fantastic experience with Kia Toowong. Andrew was both knowledgeable and a pleasure to work with. Our car arrived on time and we are thrilled with it. Michelle was also a great help with the finance on the vehicle. Their rates were unbeatable. We will see the team again soon when we come back for scheduled servicing. Kia Toowong really have a brilliant team. Recommend

We were looking for a Sorrento PHEV and got a call from our lease provider that a deal had just fallen through on such a car. Within a hour we were at the dealer taking to Jordan with only 30 minutes before closing. Jordan did not rush us at all. We did a test drive and he went over the features of the car. We left paying a holding deposit and very happy with his service. Thanks Jordan.

Brilliant service by a wonderful team - would highly recommend this team to any prospective buyers. Ask for Chris for a good deal, exceptional service and a bit of a laugh too! Kat is also top class - responsive and flexible to accommodate our needs. Am very happy with a Picanto and the whole process from decisions to purchase and the fun of collecting the car on the day. Thanks Chris!

Great service when buying a new Carni SLi. Chris Allan kept me in the loop regarding arrival times due to issues at the port with the stevedores on strike. In the end there wasn't much of a delay. He also answered any questions I had very promptly and gave a great handover briefing when we picked up the bus. I novated leased through my employer and all in all it was a great experience

Bought my first Kia car here.Very happy with the customer service , especially Chris Allan going through every detail of the car . Very professional and kind . Takes care of the customer and advises very well according to their individual requirements. Thanks for making our first experience really memorable. A big thanks to whole KIA Toowong team . Highly recommended. Thank you.

Chris Allan made the whole experience very easy! From first contact via email to booking a test drive, to delivery, he kept me updated with progress and answered any questions I had. During my test drive he highlighted many of the tech features and safety features of the EV6 which helped me ultimately decide to purchase. I would highly recommend visiting Chris at Toowong Kia.

I helped a friend of mine purchase a new Piccanto - we were told at the time of purchase - which was all cash, delivery would be within 2 weeks as they had stock onsite. That was 3 weeks ago!! No delivery date, phone calls and messages ignored and not replied to!! Dreadful customer service post payment. Would not recommend. We wished we had gone to Kia Ipswich..Buyer beware.

Andrew Purdon could not be faulted on the way he handled my purchase of my new Kia Sportage. From the very first phone enquiry I put through and right up to the the actual handover, he has been highly professional, patiently helpful and very pleasant in all of his communications. Thanks also to others in the team, Kat and Michelle who likewise were great with support.

Chris from Toowong Kia was extremely helpful and managed to navigate delays to our order brilliantly, helping the delivery of our car for when we expected it. He really stood out as an excellent salesperson compare to someone else from another dealership who tried hard to sell us what they had on the floor and didn’t listen to what we needed. Chris did all the way!!!

My experience with Toowong Kia and Chris Allan was fantastic. Chris was knowledgeable about the features of the car I chose and very patient and supportive while explaining how everything worked and helping set things up with the technology prior to driving our new car away. I found the whole team easy to talk to and their processes are streamlined and efficient.

Exciting. Just got my new Kia sportage today. Ollie helped us throughout the whole process. He is so professional and helpful, answered all the questions we had and also processes the trade in with my old car. Everyone there is so nice and service is the one of the best you I have ever had before. Highly recommended if you are thinking of buy a new car from Kia.

I had the pleasure of dealing with a young fellow by the name of Andrew Purd who was kind, courteous and respectful who had a passion for his job and great product knowledge. Andrew provided excellent customer service and made the whole experience of buying a new car enjoyable. Anyone looking for a new Kia should either go and see Andrew or give him a call.

Had the best experience with Toowong Kia today. Danny went above and beyond to get us into our dream car. He was so patient and thorough, even as we wrangled our kids. The level of service we received throughout the buying process was beyond what we could have asked for. Thanks so much to Danny and the team, you made a big decision a lot less stressful.

A Big shout to Chris Allan, Jesse Gilbert and Paige Stokes who helped us to make the right decision of buying Kia Stonic. They made the whole process effortless for us which we truly appreciate and adore. The team is pretty awesome and they know what they are doing which can only be achieved when you have a good rhythm and tempo. Again, Thank you all!!

It was an awesome buying experience at Toowong Kia. Highly recommend them to everyone. Thanks to Chris Allen, my buying process was very smooth from start to the end. He was very knowledgeable, experienced and helpful throughout the process and worked out a great deal for me. Really appreciate your service. Thanks Leighton and the team at Toowong Kia!

Wonderful experience with this dealership. My car salesman Max was incredibly helpful through the whole process and kept me in the loop every step of the way. If you want transparency when buying a car this is the place to go! 100% will buy off them again in the future and recommend to all my friends. Thank you Toowong Kia for my awesome new Seltos!

For me, buying a car was a very stressful thing to do but Jordan from Kia Toowong made the experience very pleasant. He gave me all the information about the car, answered all of my questions, took the time to keep me updated with the delivery time of my car and was very patient when showing me all of the features of my new car. Thank you Jordan.

Jordan deserves a raise. Truly went and above & beyond for me & I will be forever grateful. Such a great buying experience, from our first interaction to our last - he has been so great & so patient. Thanks for such an amazing experience and now hubs & I get the car we’ve wanted for such a long time! Recommend Jordan all day, everyday!

Wow, Andrew has provided the greatest sales expierence. I have purchased new cars before and have not received the level of service and honesty that Andrew has provided me, has been absolutely second to none. Kind, helpful, and goes above and beyond in every interaction with his customers. Andrew is a great asset to Kia Toowong.

We just bought a new car from Toowong Kia were extremely impressed with the customer service we received. Jesse, was friendly, knowledgeable, and helpful. He made the entire car buying process easy and enjoyable. I would highly recommend Jesse to anyone looking for a car, he is very professional, and goes above and beyond.

Purchased a new Kia Stonic which we picked up this week. The team at Toowong were great to deal with. Good knowledge, quick to respond to enquires and handover of the vehicle was perfect. Chris got us a good deal on the new car and also a decent price for our trade in. I would definitely purchase another vehicle from them.

Best place to go if you want a new KIA! Very professional and efficient team! 8 days from arriving the port to handover to my hand, with rego, paint protection, window tint, detailing, everything nicely done!! Thanks to Andrew, he had been the best! Super supportive, I couldn’t get my dream car this quick without him! :)

Chris at Toowong Kia has provided great customer service. There was a long wait on our vehicle which was out of his control and due to shortages. However we were kept updated throughout the process. As soon as the vehicle docked he was providing us with constant updates! Thanks Chris! Our Family is loving the new car!

Bought my first car in Australia Kia Cerato GT and it was my best experience ever with Toowong Kia. Chris Allan was jus amazing with providing me the best service throughout the process. Even after the handout he explained every detail of the car which was very appreciated. Thank you Kia Toowong. Highly recommended

We had a wonderful experience at Kia Toowong, the customer service is amazing. Jesse , Kat, and Michelle are very helpful and knowledgeable. Everything is so smooth, from test drive , after sales and finance plus car arrive earlier than estimated. We are SUPER happy !! Thank you so much !! ⭐️⭐️⭐️⭐️⭐️ for you guys

Andrew helped me a lot for the car Rio! He was so nice and he also texted me back really quick! Even though I asked him so many questions, he answered everything one by one for me. Also, he always sent me updated information for my car. It was really nice experience! Thank you so much for Andrew from Toowong KIA!

The whole process of test driving, purchasing and delivery was excellent and I am extremely happy with my new car. The salesman Andrew looked after me so well and kept in contact during the waiting period prior to the car arriving ready to collect. I’m enjoying learning all about my new Kia, it’s a wonderful car!

Ollie was a phenomenal salesman to deal with, purely because he made you feel like you were talking with a mate, not a salesman. I wanted to do business with him because of this. The Kia Sportage is a great car but Ollie and Kia Toowong made the whole process that much easier to manage. Thank you

I had a good experience buying my car at Kia Toowong. Andrew was patient and sincere. My Car was delayed by a week as compared to the expected delivery date, Andrew kept me informed about the status of its shipment. I highly recommend Andrew and the Kia Toowong team for an enjoyable experience.

Highly recommend Chris Allan when looking at buying, really helpful and felt he gave us a really good deal and was very good at communicating throughout the wait for the car. Really appreciate your service mate it’s rare to see these days. Will be referring you to my friends and family. Thanks

I would certainly recommend the team at Toowong KIA. I dealt with Chris Allan and found him extremely helpful and knowledgeable answering all my questions on the KIA Sportage. There were no high-pressure selling techniques and made me feel very comfortable through the whole buying process.

Disappointing. Unfortunately the wait time for maintenance (that should not be required in a new car) is months, their online booking system isn't accurate or reliable, and they don't answer their emails. All in all I think I should have purchased a car from a different manufacturer.

Had a great experience with Kia Toowong! Jordan was a great help through the process and kept me updated on my Kia Stonic arrival. Michelle was also great at helping me with my finance and even helped me when she was on holidays. I was very greatful. I can’t recommend them enough!

Service and communication from the young salesman and others on the team was great. Despite some uncertainty and movement around delivery date, my car was ultimately delivered when I expected it. Overall very happy with the service. Now the challenge of after sales service...

Thoroughly enjoyed my experience with Kia Toowong. From ordering Jordan was very helpful and well informed and kept me up to date with my car order, until completion. Would highly recommend them to friends and I will use their service department in the future for my Kia EV6.

Had such a stress free experience with purchasing my brand new car. Chris was an absolute legend, kept me up to date with where the car was at and just made purchasing my car an enjoyable experience. Michelle was amazing aswell and made the finance side of things so easy.

I just want to say a huge thank to Jordan for looking after me in purchasing my first ever brand new Stonic gt, he has been nothing but helpful in every way. Would definitely recommend this dealership to anyone and especially Jordan for his great knowledge in the business

Great Customer Service. The staff are really friendly and supportive. Great Group of people. Max. C kept me updated throughout the process. My question about the product was responded promptly and professionally. Overall my experience with Toowong kia was outstanding.

I had a great experience with Toowong Kia. My sales rep was Oliver and I thought he did a great job explaining the car and through the process. Suprizingly I managed to pick up Sportage within a month on placing the order and on time. Will definitely recommend.

Couldn’t be happier with the team at Toowong Kia! Chris Allan made the process so smooth from start to finish. He was professional, friendly & caring. He listened to our needs, and we felt no sales pressure at any point! Enjoyable process, thanks again Chris!

It has been a pleasure buying our new carnival from Kia Toowong. Chis Allan was amazing to deal with from the start to the delivery of the car. We travelled a fair way to Toowong just for the friendly service that they offer. Would definitely recommend them.

Amazing customer service throughout the whole team. Jordan made the whole process easy, especially being from another state. Which helped made the stress go away. Would 100% recommended any day of the week. Had the best experience without leaving my home :)

Just recently purchased my new car from Toowong Kia. Great dealership and we had excellent service from our sales person Andrew Purdon. Andrew kept us informed throughout the whole process and was very professional and friendly. Excellent customer service.

To whom it may concern, we had an excellent experience with our car purchase with Andrew Purdon. He has attentive and pleasant in every respect. I would buy a car again from Andrew. Have suggested he let me know when the Kia Ute is available to purchase.

Highly recommend buying with the team at Toowong! They were friendly and professional. Thank you especially to Andrew Purden who guided me through the entire process - the fortnightly updates made the waiting bearable and gave me a boost to my mornings.

Awesome dealership they really look after their customers well! Thank you Danny for getting a great deal and discount and answering all my questions through out the deal! Thank you so much Jesse for coming early morning on Saturday for the delivery

Bought 2 cars, both times car mats I’d bought not available, petrol tank not full both times. Both times there were extra kms on the odometer compared to the contract. Gave this feedback to the salesman and instead of making amends he just argued

From the moment I stepped foot onto Kia Toowong, they exhibited sense of warmth, expertise, and genuine care that set them apart from other car dealers. Andrew Purdon exhibited exceptional customer service skills. He answered all my queries

Chris, Michelle, Anna, Rochelle and Paige were all amazingly professional and an absolute pleasure to deal with. Helpful, patient and attentive without being pushy, Chris is exactly the kind of no-nonsense, knowledgeable and experienced guy

Even after booking with a month in advance they didn’t had me on the system, even thought the car was purchased and always serviced here I had to show the paperwork of the last services to raise the issues with the car. Then they denied a

Thank you so much Danny and the team! So beyond happy with my new Kia. I was kept in the loop throughout the entire process and Danny always promptly answered all of my many questions! Thanks so much for going above and beyond Danny!! :)

Loved dealing with Toowong Kia. Very happy with my new seltos. Love the whole experience from looking to actually buying the car. Jordan was great, very professional and knowledgeable. Will be taking my new car back for servicing. 10/10

I recently bought a car from Toowong Kia and was impressed with the service. Chris Allen, the sales rep. , was helpful and patient. He explained very clearly features of the vehicle that were unfamiliar to me and made my test drive a

Chris was fantastic to deal with for our new Kia Stonic. He worked out a great deal for us, communicated well regarding delivery and took the time to show us the new vehicle and go through everything. We couldn’t have asked for more.

Max went above and beyond for me to prepare my car with my add ons and have her ready for pick up.. Also Ollie was amazing! what an asset to the KIA dealership team these guys both are .. best personalised service one could ask for!

Kevin Hoang and the team at Toowong Kia have been exceptional during the purchase and delivery of my Kia Stonic Sport. Kevin has answered all my questions and been professional, polite and considerate throughout. Thank you Kevin.

The staff, particular Chris Allan looks very well after their customer. We had an excellent experience and would recommend KIA Toowong to any of our friends if they looking to purchase a new vehicle. Regards Gerhard and Frauke

From the moment, we enquired about our Kia Carnival Jordan was very prompt and professional. There were no questions left unanswered. We love our brand-new Kia Carnival!! Service was awesome we will be back in the future.

I had a pleasant experience purchasing a new Kia Seltos Sport+ this week. Andrew was patient, honest and provide excellent customer service. Big thank you to Andrew and the Kia Toowong team for an enjoyable experience.

These guys were amazing, we had some issues with a new bank, and Toowong Kia and Jordan were patient and understanding Highly, highly recommended and you must go there first if looking to buy a car Jordan is your man

I had a great experience buying from Kia Toowong! Sales consultant Jesse Gilbert was incredibly helpful and great to work with throughout the whole process, made such a difference and took heaps of the stress away!

We bought our dream car from Toowong Kia. Andrew and his team were very friendly and helpful during purchasing process. I would recommend Andrew and Toowong Kia to anyone who wants to buy a car. Thank you Andrew!

Very professional, very easy to work with and they go out of their way to get you the best deal. Jordan sold me my new kia and kept me up to date with everything. Great little car, great team and Toowong Kia.

What a wonderful experience we had with Andrew from Kia Toowong buying our new Kia Sportage SX! Friendly, knowledgeable and so patient. Highly recommend, and am so excited with our purchase! Thanks, Andrew!