As with any airport, delays can happen and long line ups can occur so plan in advance. But overall, most terminals are spacious with lots of seating, there are places to get food (pricey), and employees are friendly. In some cases you may have to walk quite a lot, but they do try to make it as accessible as possible. There is a train connecting the different terminals, and a train that goes directly to the city centre departing every 15 minutes. When operating well, you can be off the plane, through customs and pickup your luggage within 30 minutes from landing. Of course this time can increase dramatically depending on the day. Pick up/drop off areas can get busy so it helps to know your way around. This is a world class airport.

It is a well organized International Airport. It respects the rights and privileges of all. It has elevators for those who have challenges and cannot move faster with their hand luggage. It has resting seats for those who may become tired on the way to their boarding wings. Free WiFi, late arrivals from 10pm should eat at entry before going to their boarding gate which may be more than 3km away. There are internal cabs to assist movement even though elevators are still available. As much as possible, their flight schedules are kept to time. There are adequate signposts, announcements and human assistants but the announcements are rarely audible beyond the boarding or departure wings. In all it is customer friendly

Nice big airport, different airlines are sometimes in different buildings which can be frustrating, but they provide some shuttles. The different terminals can be confusing, but there’s lots of workers that provide directions. Washrooms here are very clean, and most have enough space to bring your luggage in with you, so no need to worry about someone taking your bags. Only problem is traffic just to get to the drop off or parking area can take to almost more than an hour. But it’s Toronto so I guess that’s just how it’s gonna be.

The most confusing and crowded airport I've been to. If it's your first time here, don't be afraid to ask for assistance. They have very helpful staff, they assisted me with all my needs. You have to check in your own bags at one of their many kiosk. They have strict guidelines as to oversize luggage, which you then have to check in at a separate line. If you have a morning flight, I recommend getting there 3-4 hours early, or you will miss your flight. The tsa lines are insane.

Cool airport is known for its frequent rush and heavy traffic. Destination for new travelers, students, and immigrants. If you're an international traveler, it's advisable to arrive at least 2.5 hours before your flight to ensure a smooth experience. Most of the staff at the airport are friendly and helpful. Parking fees are $6 for 20 minutes. The airport offers all the essential amenities, including restaurants, coffee shops, and other necessity stores.

Fabulous, Fantastic, Awesome not sure which word will perfectly match for airport hospitality and amenities. Well maintained and guidance's. All bags are received in good condition Smooth Kiosks and immigration, all welcoming staff. Bottom line top good international Airport it is . Then and there some issues for others, my point is to be prepared for your travel then no issues.

This is a small but functional airport and with a nice interior. There are plenty of places to sit and rest, drink coffee or eat something in the various restaurants. The exit for flights to the US is separated from international flights. Everything went smoothly when I arrived to this airport and when I left. Thumbs up!

Great Airport Clean,Good service,I got to return my rental car easily. Ranked in my experience traveling by Airplane this airport deserves a #3 best airports ranking I've been to. The staff is very friendly and the Bathrooms are also nice and the immigration Is so nice like Ontario living in the future.

Very nice airport that only lacks in terms of staffing for customs and international transfers. The airport is clean and quiet, has several ☕ food options, a pet station, duty free shopping, ample restrooms that are ♿ handicap accessible, and more. Also lots of seating with charging ports. …

Very busy airport with terminals one and three. There is no terminal 2. I'm going out on WestJet today in terminal 3 and there are no charging ports or stations to be found. I had to charge my phone behind a garbage can. Lots of restaurants and shops to choose from.