My wife and I were uncertain about booking at an all inclusive, we had never stayed at one before because we like to be out with the locals when we vacation and were afraid of being stuck on a resort island. Melissa recommend us staying at her personal favorite the Royal Decameron in Bucerías and it was the perfect fit. Being so close to town we were able to walk in to town whenever we liked all while still having the all inclusive amenities, the best of both worlds. Melissa gave us many great recommendations for places to eat and activities to do and she checked in frequently to make sure everything was going well with the trip. We will definitely be booking with her again for our next trip to Mexico.

I was initially going to give them five stars based on my experience before the sun wing debacle occurred. It's no secret that Sunwing ruined thousands of people's vacations and I understand that this has nothing to do with this travel agency. My complaint is the fact that Janine did absolutely nothing while we were stuck in Cancun trying to figure out what was going on with our flights as we were left in the lobby and airport for hours! I even reached out to her afterwards for some possible compensation through Sunwing, she took my information and some screenshots and emails and that was the last I heard from her, this was In November 2022.

I've been using Kris at Travel VIP for the past 3 years now when my family travels. This year we found a deal we thought was fair at a newer resort in Jamaica. After talking to him over the phone he explained he's had nothing but problems when people book with them over for various reasons. He recommended the Royalton White Sands, a resort he has stayed at recently that is in the same area we wanted , with friendlier staff, great food and a beautiful beach that we could get lounger chairs at 10am. Its always good yo use an agent for the best insight and we will always use Travel VIP.

I have used Travel VIP to book a vacation to Mexico last fall and everything was great. We had an issue with our names being wrong on our tickets, a Westjet error and Melissa took care of it for us right away! Melissa is a fantastic agent and I will keep booking with her. She is attentive, available and patient. I feel safe and confident when booking with her and travel vip. I have recommended her to friends and family and currently in the middle of booking our next trip with her. Excellent customer service all around.

So we have used travel vip, i think like 3 or 4x now, absolutely amazing. Very responsive with how busy they are. They are easy to book with, just a few steps and find the destination and date, they got you booked. The prices of the packages we have been on, is spot on. We couldn't even find cheaper, they are the go to travel agents! Simple, easy, fast, amazing pricing for packages!!! We just booked a group trip of 15ppl, to mazatlan! Janine and Ryan thank you.

Kris was able to customize an amazing and affordable trip for my wife and I to Disneyland in California. Kris was available to answer any questions I had over the phone, through their Facebook messenger chat, or in person. No detail was left to me to figure out, Kris took care of everything! I could not have had a better or more supportive experience booking a trip. I would highly recommend their services!

Travel VIP was amazing to deal with! It was my first time booking internationally and Janine made the booking process easy, and really walked us through to ensure we understood everything. She found us a really good price, and shared her personal experiences about the area. I wouldn't even consider making a booking through anyone else after our experience.

We have used VIP at least a dozen times, and have not been disappointed. Not only last minute deals but the staff go above and beyond to make it right with your safe travels. Thanks for all you do and we look forward to more excursions with VIP!! "Memories are made of this" Thanks for the Memories!! International trips were awesome as well!

Travel VIP is amazing! Always willing to take a call and lend a hand. In today’s hi-tech environment, I wondered why I would need an agent when I can do everything myself. The difference is they are the experts when something is amiss or confusing. They mitigate the frustration of travel in this new world. $ very well spent!

I booked through travel VIP keeping a watch out for great promotions and decided to vacation in Jamaica, the service given made it super easy, comfortable and affordable! Janine was amazing. You would definitely be spending more money booking in malls at large travel companies. I love to support family owned businesses!

Chris is an amazing person so patient so understanding and so precise and particular and he listens to his clients very well and he gives them and he goes out of his way to look for exactly what they’re looking for this is amazing company very responsive I highly recommend them the friendliest Staff ever

Booking with Travel VIP was a very enjoyable experience. Janine went above and beyond in every way to make our booking process easy. She was knowledgeable of our travel destination and gave us an amazing rate for our two week Mexican getaway. I highly recommend booking your next vacation with Travel VIP

We have tried and dealt with many travel companies over the years then we found travel VIP and have not dealt with any other since. Their customer service and support is exceptional and would recommend to anyone. Their service is still very professional and easy to talk and deal with.

Reached out to get pricing for flights to Europe, promptly replied but did not put any effort into finding affordable pricing as requested - I had found flights for 1700$ and he only provided one option for over 2200$, even tho we mentioned we were flexible on dates and other details.

I book my first trip with Mary Atcheson and it was a beautiful experience ..she was patient and went beyond to make sure I got what I requested and got me the best prices out there ...I defenitly will use them again, service was excellent ! Thank you !

Easily the best Travel Agent I’ve dealt with. Very knowledgeable about travel destinations. I dealt with both Kris and Janine. Very laid back and do not pressure to book. They will help you find your perfect vacation. Highly recommended company.

Book a trip with Melissa, she had been very patient with me with my request on the All inclusive that I want. She work with my budget and got me the best deal. Gave me lots of options with hotel and flights. Highly reccommend.

Kris and Janine have helped us book 3 trips for us so far. They are super patient and giving us multiple options to have an amazing family holiday. They make the process of booking as stress free as possible.

We have been working with Janine and she has been awesome! A great help, she answers all of our 8 million questions without frustration and responds super fast! Would recommend Travel VIP and Janine

Have booked my last 4 trips with Kris or Janine. They are both amazing, love talking to them, and have enjoyed all of my trips! Thanks for making my life easier! Would highly recommend them!

Have taken multiple trips through this company, and have never been disappointed with their recommendations, or the great service they always provide. Top notch company - highly recommend!

We have Used Travel VIP for the last 5 + years ish and even traveled with them , they have never let us down , our trips , food, hotels have always been above and beyond. Highly recommend!

Excellent travel agency. Very pleased with how quickly they back to you and with all of the information that they provide. Booked many hotels and flights through them , always very happy

Staff are incredible. Easy, no pressure, vacation purchase. Responded immediately to all questions. Have used them for a couple vacations now and will use again in the future. 5 stars.

I've booked 4 trips with Travel VIP and had nothing but amazing service. Highly recommend booking your next vacation with them. Always very helpful and quick 5 star service

Prompt responses - very friendly and helpful! Also very knowledgeable on the resort and rooms. Excellent customer service! We will definitely be back for future bookings!

They made a mistake on there advertising and blocked me when I-called out on there mistake. Would not honour there price be carful with these guys! This could be a scam

Have took dozens of vacations thru VIP Travels, never been disappointed and there knowledge of the hotels and resorts has been spot on, great family business.

Charlene is top notch. She searches high and low for what ever you ask. deals with any issues that way occur. I will use her for any vacation we ever go on!

Janine was very helpful and prompt with her email responses. She took so much stress from our wedding planning. Thanks so much Janine! Highly recommended!

Best in the bizz… love booking with travel vip. All agents are trained and kept up to date on all issues abroad and the owners are always there to help

My favorite place to book all my travel needs. Quick and easy and always finds the best options and prices. Love being a Travel VIP client!

Great, friendly service. Made for booking our holiday quick and easy. Would give them 5 stars but we haven't gone on the holiday yet.

I've used many travel agencies in my time and Travel Vip is by far the best I've ever used. I highly recommend.

Fabulous service. Very dedicated and professional. Would highly recommend Travel Vip Travel Agency!

Terrible Customer Service! I enquired about travels got rude service, one word answers.

Always answers my questions in a very timely manner and are very knowledgeable

Wonderful, easy to deal with, quick. Best place to get qauilty satisfaction.

Very friendly and work hard to find the best deal for their customers.

Very helpful , tons of information to help you plan your travel!!!!

A professionally run agency. They work hard for their clients.

Trip was great loved it. Can't wait to use Travel VIP again

Kris and Janine always do a great job!

Very helpful

The Best!