Tunnel Express Car Wash Moorabbin is a Car wash located at 489 Warrigal Rd, Moorabbin VIC 3189, Australia. It has received 349 reviews with an average rating of 4.7 stars.
Monday | 7:30AM-7PM |
---|---|
Tuesday | 7:30AM-7PM |
Wednesday | 8AM-6PM |
Thursday | 9AM-6PM |
Friday | 7:30AM-7PM |
Saturday | 7:30AM-7PM |
Sunday | 7:30AM-7PM |
The address of Tunnel Express Car Wash Moorabbin: 489 Warrigal Rd, Moorabbin VIC 3189, Australia
Tunnel Express Car Wash Moorabbin has 4.7 stars from 349 reviews
Car wash
"The staff were friendly and efficient and the wash did an okay job but wasn’t as effective as I would have hoped"
"Quick and reasonably priced car wash"
"Happen to find this place when I was driving past about 6 months ago"
"Just want to share my first time experience in using this car wash"
""New concept doesnt always mean the better" Took my car here for the first time and was new to the whole system they have going here"
The staff were friendly and efficient and the wash did an okay job but wasn’t as effective as I would have hoped. The wash was quick and the dryers did an amazing job with heaps of power. They don’t offer any treatment for your alloy wheels so they don’t get any special attention. As a result, my wheels didn’t get a great clean. I’d like them to focus on this and offer a product that helps remove brake dust etc. from the crevices in the rim design. The vacuum area is a bit strange as there aren’t any coin slots to pay for time etc. There are seperate hoses for each side of your car which is a great idea but I’m not sure whether you are supposed to get a few minutes of free suction for each side of the car and I may have missed any specific instructions that might have been on display. The machines didn’t seem to be overly powerful and I didn’t get long to clean with the vacs but I wasn’t complaining because they were kind enough to give me a free introductory wash which I am grateful for. Maybe you get more time with the vacs when you pay. If you’re looking for a reasonable wash and your car isn’t filthy, this place will have you in and out in no time. Nothing beats a hand wash obviously but if you don’t have the time and space then give them a try.
Quick and reasonably priced car wash. It is no substitute for a hand wash though. Staff are great and will correct reasonable things on request if they are available. I have taken my family cars through Tunnel Express on several occasions and always needed to rewash wheels, side skirts or on my hatch back, the entire back of the car. If you car is hasn't been cleaned recently, you will be left with dirty spots that will need attention. Unless you have flat hubcaps, your wheels will be left dirty if there is no one on hand to manually pressure wash common brake dust from your wheel spokes. If your car is beyond needing a good rinse, use a hand wash service or go to a self wash service. If you keep your car clean and you want to get a quick wash that will make your car look respectable, Tunnel Express will do the job.
Happen to find this place when I was driving past about 6 months ago. Have been there since for two simple yet great reasons. The staff here are super friendly, professional, courteous and always attend to customers with a smile. Mind you this is not just one staff or two but Pat and his whole team are truly awesome and each one makes you feel at ease and offer great customer service!! Second reason is the way they have setup their facility the auto wash does it’s job quite well and then the self service vacuum area is spacious even if you have cars parked on either side and you can take your own time to clean your car from inside no rush. Although it’s a bit of a drive away from home for me, this is the pace I keep going back to every time!!!! Thank you Pat and your team, you deserve a bow!!!
Just want to share my first time experience in using this car wash..... Their website is user-friendly. It let's you select the wash package that you like, pay and your code is sent to you immediately. I went to the Moorabbin outlet and was greeted by a customer friendly team member who asked me if it's my first time. He proceeded to explain to me what will be happening. So customer-centric and with a smile. It was late in the afternoon around 4:15pm but he still manage a great smile. There were 2 of them who depicts great customer service with a smile. The wash was great. It actually cleaned my car unlike other automated car wash. I would commend the 2 incredible team members, and their customer service. I will definitely be back and sign up as a Wash Member. Well done team.
"New concept doesnt always mean the better" Took my car here for the first time and was new to the whole system they have going here. The customer service is very friendly. Although they should be more careful when handling the car eg. antennas, wipers etc etc. The wash overall was very fast. But at the same time not the best result ive had from a wash n go sort of place. Free vacuum service is great as well. I like how they are setup. Vacuums could do with more power though and i actually had one of the heads come off one i was using and had to put it back on. They are advertising all these fancy cars coming here. But i wouldn't be putting my sports car through this service. Suits the daily driver sort of car. And only if your in a big rush.
I've used automatic car wash before, i tried this place because it had a very different outlook from the rest. But to be very honest this place was a total disappointment. I choose $24 car service in which there was a 3 dollar ceramic protection (too expensive compared to options available in the market) as well but the car was not washed properly i don't even know if the ceramic protection was done. Zero value for money, this place just looks fancy rest its not comparable with the other automatic car wash available in the market. I think you guys can improve and it would be great, since i would love to get my car wash done locally
I went to Tunnel Express today and was welcomed by Pat who explained the memberships in detail and helped me with a pre clean due to tree sap. Reece and Pat spent time with me offering amazing customer service and tips which was above and beyond the usual. You’ll see the tree that makes the car wash a necessary measuring the photo. I appreciated the time and effort they put in to assist me. I purchased the $59 monthly membership… I can go daily if I want!!! Usually I pay about $25 per wash and go once or twice a month. Now my car will be clean and protected whenever I want! Thank you both.
The wash itself was super quick...a bit disappointed that small leaves and debris did not get removed from outer crevices though. The car was left shiny but not as clean as I would gave liked and when finished I was left with a bit of a "meh!" feeling. I don't think this carwash cleans as well as some but one thing I will give it is the shine! The shine and gleam continues and stays on the car, no dirt sticks to the car after the wash. That part is amazing. I park my car under a tree and none of the stuff that usually sticks to the car has stuck since!
Excellent customer service. Everyone, right from the payment bay to the professionals checking in at the vacuum bay, provided phenomenal customer service. I happened to stay late vacuuming after their closing time but the manager was kind enough to stay back and treated me with extreme kindness. Their vacuuming is free for any wash you pay for. I reckon it’s a great service/idea to gain competitive advantage over other car wash centres.I would probably go for a membership if I change my habit of washing my car very often. Lol!!
If they open more branches they will take over the industry. They use some chemical due to which the car shines for up to 5 days and more depending on where you park (Hopefully not under a tree ). The vaccums are free and there is no time limit but the suction isn't great. But the main thing is that the blowers are great. The car comes out pretty much dry and dust doesn't accumulate on any residual water drops and the car stays clean when you drive off. The staff are the most professional and friendliest bunch you will see.
The service is top notch. I had issues with my free wash code (it expired) but the staff were super helpful and kind! Love the lights in the wash too, just needs some music to make it a mini disco ;) I love the idea of a free vacuum with every wash, I hope that is a permanent thing. I hate having to pay $2 for a 1 minute vacuum at other places. I do wish the suction was a little bit stronger but overall my car is super clean and looking fab. Keep up the awesome customer service because it makes me want to come back!
Scratches your car, AVOID! They dont seem very keen on doing a proper hand wash first for a thorough clean and although the automatic does an ok job , its an expensive mistake. straight after going through it was noticed.not worth it! Wouldn't use them again and very unhappy with the scratches all over my car. Must make mention also that the vacuums really don't do a thing, extremely weak, dont even seem like industrial vacuums designed for cars. They don't even work. But the biggest concern is scratching your car!
Made the foolish mistake of believing the car wash was diffract and would not lead to scratches and all the promises they will make during signup! DO NOT proceed if you care for your car, you will notice scratches come up from the wash blades that will build circular motions around the side of your car, on a sunny day and they will reflect, like I noticed today unfortunately!!! I have canceled my membership and will be going back to hand car wash unfortunately damage is done for me !!!
When i was paying for each wash i did, my vehicle was coming out fairly clean. Now that I’ve become a member my car is always still filthy, windscreen filthy, side windows dirty, front bonnet still had bird poo, the grill on the bonnet filthy. Ive got the Protect+ membership that includes tyre shine, but my car always comes out with no shine on the tyres. Ive complain to the staff and was told that the owner Pat was going to contact me to discuss but haven't heard from anyone
This was my first time using Tunnel express in Moorabbin and I was delighted by the excellent customer service and experience. I was met by a friendly, helpful and knowledgeable person. The process was seamless, easy, efficient and fast! The car looks fabulous and I am extremely impressed with the result. If I lived locally (even relatively close) I would definitely get the membership and utilitise it every day/week! I highly recommend it!!
Used the car wash for the first time today. The man directing entry into the tunnel was friendly and patient. He told me l had free vacuum after the wash. The wash did a good job on my very dirty car. The vacuum however didn't last very long until it turned itself off. I only managed to do one side of the front foot well. Some signed info on usage for this would be helpful ..... maybe l just did it the wrong way. Will definitely return.
Best car wash around and I've tried a few. The $24 wash is worth it and the ceramic coat does wonders for my paintwork. Staff are great. Reece even helped flick a huntsman off my car today before I entered the car wash! Thank you! He was friendly and nothing was too much trouble. The free vaccums are convenient and make the whole process so easy. I'll definitely be back and have recommended your cash wash to others.
The look of this carwash from outside is very modern so I was expecting a super top quality wash considering the expensive price as well. First time, I used it. The service was friendly. However, the quality of wash itself and the power of the vacuum not that great. ,even though I used the first vacuum by the attendant's recommendation which was supposed to be the strongest. Unfortunately I won't be back.
The car wash was was super speedy, really hygienic and actually fun to go through. The staff were really helpful, friendly and more than happy to answer all my questions. I bought a monthly pass because honestly - 3.5mins to clean and dry my car is money well spent!! My car looked fabulous and the business assure the jets etc wont scratch high end cars. I highly highly recommend you give it a go!
Have driven past many times and decided after reading the reviews would give it a try, was nervous as we have never taken our car through a carwash like this, the staff were excellent and answered our questions. Tunnel Express Car wash lived up to all expectations, great price, value, and strong vacuum cleaners. To top it off they had a Halloween party to boot. top notch, will be back.
I am always one for touch free car washing, turned up and was hesitant to go through as it was a tunnel. The gentleman there was very nice to explain the process and assure me the car will not get scratched ect. So l proceeded to give it a go, car came out spotless, shiny and dry with a light fragrant smell. Wasn't disappointed and will gladly return for more car washes in the future.
HIGHLY RECOMMEND. This is the best car wash idea ever! Probability the most valuable membership I ever bought. Allows me to quickly drive through a car wash every couple of days and keep my car sparkling shiny all the time. When you spend so much money on your car, why keep it dirty? What an amazing deal. Absolutely love it. Changed my perspective on car wash forever.
I used the Tunnel express in Moorabbin today. My car is clean and then the owner was very kind and came and cleaned off a mark from my car . No extra charge. He was so friendly , he knew a lot of his clients. Also the big bonus Vacuuming is free after you get your car washed! Will definitely be going back. Customer service was above and beyond . Thanks team Sarah
Best by far, the service is fantastic and the tunnel itself is always both mesmerising and quick. No drawbacks to performance the car always comes out looking great and the vacuums perform well enough to get the job done. I often get the car cleaned on my way to work and I've kept it looking and smelling fresh with almost no time spent. It feels great!
Definitely recommend using this car wash, I’ve used it a few times now and have had no issues my car has come out perfect. The staff are friendly always willing to help and always smiling. The wash club is good value for money you can wash your car every day if you want, the only thing I can fault is the vacuums don’t have much power at all
Does an ok wash but if your car is quite dirty with any pollen or other type spots on your paintwork it doesn't get rid of them, I've had to come home and repolish it as it was still covered in pollen spots. Wheels look good and the vac was nice and strong so some positives just not a good wash unless your car is already fairly clean.
I would rate this better than any other automatic car wash. The club options are very tempting which gives literally unlimited washes in a month. It would be nice to see some progress on the car wash steps as it cleans. Example: I don’t know when the ceramic coating happened. As advertised, the Tuesday discounts didn’t apply for me.
This is the best, convenient, high tech, quick wash service I've used. Goes through the machine which does a great job, but the attendant Julian helped with some personalised service and spot cleaning. Julian was very friendly and helpful helped wipe the car down and tackle any missed spots. Also comes with Free vacuuming!!
A fairly impressive drive through car wash experience. While not perfect with wheels (what drive through is?) It got the car the cleanest it's been from a drive through. The free vacuum was good, one was blocked full of tissues but used another one. Service was amazing. Will be back and consider the membership.
After a long drive back from S.A. on Monday, I was stopped entering the tunnel wash and the attendant got the pressure washer out and gave the front a good spray to remove all the bugs and road grime. The he went to all the wheel arches and gave them a good spray. What a sensational service from the team. 10/10
Other members of my family have washed their cars here several times but this was my first time. It did a good job washing our very dirty sedan and I appreciated the free vacumn to tidy up the interior. Car wash took only a couple of minutes from woah to go and was a bit over $20 for the premium wash.
This is not your average car wash. The service is great. Wash quality is good too. You also get a free vacuum hose that you can DIY. The subscription model is worth while if you wash at least twice a month, so for some people that like their car clean it's worth it. Highly recommend.
I have been using the Tunnel wash for a few months now as I need to keep my car clean for work. My car always comes out shining and the free vacuums quickly clean up the inside of the car. The staff are always friendly and happy to help. Highly recommended! Thanks guys
Had stubborn stains from an annoying tree all over tub cover. Didn’t come off from wash. A young bloke came out, introduced himself with cool and happy to be there style. Proceeded to go find a solution to rub it all off while I did the vacuuming. Nice Reece, great form.
We gave the new dog wash station a try this morning and loved it! It's tucked in the far corner nicely away from the cars, and sparkling clean! Had a lovely chat to the staff there and best off all the shampoo and conditioner smelled lovely, unlike other diy dog washes.
Best car wash experience ever!!! This car wash beats all others (coming from someone who used to work at one), the quality was amazing and the staff went above and beyond to help and make our experience great. Thank you so much, I can’t wait to bring others through!
awesome 5 min self service car wash. select your desired wash type, pay by credit card, there's one person who guides you how to position your car at the entry point of the car wash. at the end, you can utilise their vacuum services for as long as you require.
This is the most fun car wash we’ve ever been drawn to. They’re fully getting into the Halloween spirit and had top quality customer service. Our car is beautifully clean now and we’ll definitely be back for the tunnel of terror themed wash for Halloween!
Excellent value and VERY quick.. It's impossible to match the level of microfibre contact with my vehicle anywhere else. The white lady always looks great after a wash here, even the ROOF is gleaming. Well done on a great business model and service.
The car wash does a great job even for the basic wash. The staff are always friendly and helpful and they have free vacuums and bins to clean the car interior afterwards. I take my kids and they love watching it all, plus they get free lollipops.
One of the best run express car wash! Staff were friendly and guide you through the process, and helpful with all the questions you have. Most importantly, you get free vacuums on every wash. If I’m not mistaken, price starting from $19-24
We were greeted with such professionalism by a employee named rhys, he helped us to understand the whole process with clear communication & confidence. The experience overall was 5 stars, our car came out looking like new. We were also
Fantastic, friendly service and my car looks like new, 2012 Pajero. Thanks to the staff. Best car wash in Melbourne. Next time you are at Bunnings Moorabbin, turn right onto Warrigal Rd and into the big orange Tunnel-Express
Super friendly and helpful staff! Coming from Tassie, there’s no giant tunnel car wash places such as this and visiting here was a fun experience. The price is reasonable and I love the free vacuums too! Highly recommended!
Friendly personal service, unparallelled in quality. I love that the owner comes to help me purchase my car wash, and checks how everything is, when I'm. vaccuuming. I also love the towel exchange program. Great idea!
Very friendly professional staff, I purchased the 12 month membership as I like to have a clean car when visiting my customers and look professional myself and have my car cleaned as often as I want, well done guys !
The car wash is done really well. Not seen often that a person washes your rim seperately before your car goes into washing tunnel. There is also a free vaccum after wash, the only drawback is the vacuum isn't
Cheap and perfect shine finish. One of the best drive through carwaahes i have ever used. Pre soak dont by the operators and a fast was that did an amazing zob. Also unlimited vacume time when you finish.
The staff here are lovely- the car wash is good and super fun - the vacuums are better/stronger than most and free to use. Over all its worth the money - $24 for all the bells and whistles (November 2023)
Reece is the best! Goes above and beyond to make sure your car is sparking clean! Definitely not like any other drive through car wash, this is my new favourite place to wash my cars :) highly recommend!
That was the BEST experience ever! Julian and the chatty English guy (sorry we didn’t get your name!) were absolutely amazing. Car looks smart and clean ! Great bang for your buck! Regards Caz and Steph
Zac was super helpful in getting my car ready to sell. Such a nice guy, he has always been terrific when I come here to Tunnel Express. He even took all the photos of my car too! A joy to come here.
As a white car owner I am a regular user. I am always impressed with the speed and convenience of the wash. Staff are great and my car looks beautiful. Having a membership is great value for money!
Emailed 5 times to cancel my membership with no reply,they took another $42 after I requested my membership to be canceled, I’ve now got the bank involved to block anymore payments. Don’t sign up
Staff were friendly and informative. We found this auto wash system is cleaner than most other non-touch and older brush types of car wash. The complementary vacuum is also a big positive too.
Great auto scratch free car wash that ACTUALLY cleans your car. Staff are always friendly. I sometimes travel to Moorabbin just to use this car wash. Please bring one closer to the city!
Staff super cool, always a smile on their faces, car wash is great and different, requires no effort at all, however being hands free this wash will not get every spot comparitively
Really liked the experience in this wash. Staff is unbelievable: very helpful, explained all the details and options. Wash itself was good. Vacuuming is free and work excellent.
I gave them the benefit of the doubt during the free car wash period but today sealed the deal. Totally hopeless and a waste of money. I’ve paid cheaper for so much better.
Fast and easy for a great clean dry result. The vacuums are also really easy to use with thin heads to access hard to reach areas inside your cabin. Highly recommended!!!
A great easy experience using Tunnel Express Moorabbin more so with Paddy and Rob’s expertise. And the vacuum system is so easy to use. Love the towel exchange too.
10/10 wash and 10/10 customer service! My car always stays shiny for weeks after a wash. Plus Reece is a legend! Definitely the best car wash in the South East.
It’s a good service but not cheap. However I wasn’t thrilled when I got home and saw there were spots of dirt still on my car after it had been washed
Decent automated car wash - great if u live close by, can go through as many times as you like in a month for a fixed fee. Good staff as well.
Great place, staff friendly. $24 Wash very thorough. Unlimited vaccuming with a nozzle either side of the car. Free sun shield too.
How good that you can wash the car every day or event 2 times a week. The wash is fantastic. The car comes shine and glossy
one of my worst experiences, he broke the wipers I sent a message to the Manager , they never answered me, better close it
Very fun and futuristic! Great services 10/10 would go in for a second time even if my car was washed …
Excellent wash with human touch 1st and free vacuum a bonus… will definitely come here from now on thx
Very good. It cleans the car well, they should open more branches. Vacuum cleaning is free.
Love the membership option. I was my car 2 to 3 times a week and it's always shining.
The car was so clean I will be going back again. Fantastic service and very friendly.
Very good service. Always smiling and very friendly! Wash does a good job
As far as car wash places go... this has got to be one of the best!
Tunnel wash was below average but unlimited vacuum use was worth it
Great service, great wash, free vacuums to use after …
789 reviews
1021 Burwood Hwy, Ferntree Gully VIC 3156, Australia
608 reviews
Unit 32/428 Old Geelong Rd, Hoppers Crossing VIC 3029, Australia