Two Small Men With Big Hearts Moving Co

15 reviews

829 Norwest Rd, Kingston, ON K7P 2N3, Canada

twosmallmen.com

+16135491888

About

Two Small Men With Big Hearts Moving Co is a Moving and storage service located at 829 Norwest Rd, Kingston, ON K7P 2N3, Canada. It has received 15 reviews with an average rating of 1.3 stars.

Photos

Hours

Monday8AM-4:30PM
Tuesday8AM-12PM
WednesdayClosed
Thursday8AM-4:30PM
Friday8AM-4:30PM
Saturday8AM-4:30PM
Sunday8AM-4:30PM

F.A.Q

Frequently Asked Questions

  • The address of Two Small Men With Big Hearts Moving Co: 829 Norwest Rd, Kingston, ON K7P 2N3, Canada

  • Two Small Men With Big Hearts Moving Co has 1.3 stars from 15 reviews

  • Moving and storage service

  • "He was an hour late, wasted significant time while moving me and then charged me for longer then he was even there moving me"

    "Avoid"

    "WARNING! Avoid this moving company at all costs"

    "Omg What a scammer they just did a move for me and the the two young lads Andrew and Dave were really good But I guess the boss Ray didn't do much of anything but asked me for money for lunch and I only had hundred So he took that and an hour for lunch that I also paid for and then added two and half hours extre for travel time and 20 percent surcharge and wondered why I got upset! So be very careful when hiring that scammer Boy did I learn a lesson!!!!!"

    "ZERO STARS!!!!! My Parents shared a story with me About 20 years ago they used this company to move to BC from Ontario"

Reviews

  • Meghan Johnston

He was an hour late, wasted significant time while moving me and then charged me for longer then he was even there moving me. I was quoted for 2-3 hours of moving plus 1 hour of travel (even though I am local). The owner moved at an intentionally slow pace and racked up my bill well beyond that. I gave a specific list of what was to be moved prior to the quote so there was no reason for the unexpected surcharge. Initially on the phone they tell you 3 people will be doing the move but later on it changes to just 2 for the same price. He said he would stop at Tim hortons while on the 1 minute drive from my apartment to the storage unit. I sat in the parking lot and waited at least 15 minutes. After the items were in my storage unit he sat in his truck talking and writing a new bill and tells me he stopped moving at 1230. I told him it’s only 1215 right now and you stopped at Tim Hortons on the way which took up that extra time. He said he could have charged me more and this is how he always does it. I told him he was scamming me. He obviously made me pay before I left and was mad. I will be reporting this to the better business bureau.

  • Tania de Luis

Avoid. A total nightmare. Movers hardworking and friendly. The owner, extremely rude to workers yelling and swearing at them the entire time,whom he only he called in morning of our move, he kept telling me he’s paying out of pocket for them …Told me to get him and workers food. Couldn’t take all our items, he knowing we had quite a few things we would have to move ourselves the next day. We had 2 sea containers for storage. After they left I looked into them. One was packed full as expected. When I opened the other, it was packed all the way to door. I was shocked. I crawled over items and sure enough the back of the container was completely empty. The next day we had to move everything they put at front to back of container to move all our items they couldn’t move.of course no where near price he quoted. I was expecting more with gas. Extremely rude and unprofessional owner. The workers were hardworking thou.

  • J&D Morcom

WARNING! Avoid this moving company at all costs. They will tell you they will have 3 men for your move, show up with 2, tell you the move is bigger than they thought, ( and whose fault is that for not asking enough about it?), but, hey, "the price is the price". And the kicker? "We can just leave if you want" Just leave! Just leave us all packed up and ready to go, with no mover??? Unprofessional doesn't begin to cover it. It took two days to move one household 7 kilometres, and included a night in a hotel, at our expense. We were very lucky no one was moving in the next day. I repeat - Avoid this moving company at all costs. No one, and I mean no one, could be worse.

  • kim ray

Omg What a scammer they just did a move for me and the the two young lads Andrew and Dave were really good But I guess the boss Ray didn't do much of anything but asked me for money for lunch and I only had hundred So he took that and an hour for lunch that I also paid for and then added two and half hours extre for travel time and 20 percent surcharge and wondered why I got upset! So be very careful when hiring that scammer Boy did I learn a lesson!!!!!

  • Grace Guzzo

ZERO STARS!!!!! My Parents shared a story with me About 20 years ago they used this company to move to BC from Ontario. These men held their stuff hostage until they paid more money. We also lost our dog due to the fact his kennel was in the truck they were holding from us (he got out and got hit by a car because we didn’t have his kennel) NOT IMPRESSED, they shouldn’t have this company any longer. THESE MEN DO NOT HAVE BIG HEARTS

  • Shakil Kassam

The mouth on this guy is incredible. I accidentally called his location instead of the one in London, Ontario. Instead of telling me I called the wrong location, he said "well how do you expect me to move your stuff in London?" I didn't even understand it until I asked if I got the wrong location. Decided not to go with the London location either if they're hiring guys like him in their other cities.

  • Mike Easter

This company showed up on time, loaded our three story home into one truck and unloaded without damaging walls or items… we had a fireplace and wooded dressers on the top floor. They are organized, efficient and cost effective.. a third of the cost from other companies. The team was interactive and social throughout the move. This was the second time we used this team. Thanks guys!

  • Tina Mayhew

If there was an option for ZERO stars I would choose it. Avoid this company at all costs!! Shady and unprofessional. Owner continually yelled profanities at the employees and mocked them. Many damages... items broken, gouges in walls and hard wood flooring. Do not use this company.

  • MARK LAMBERT

These guys cost me 600.00 because they came 1 1/2 hours late for there slotted delivery and then decided to yell at me because I asked how long there going to be. He not only has a big mouth but very slow and inconsiderate .Be aware of this company.

  • Carlos (Punishing Cosplay)

Thought the guys would be smaller... turns out they have big mouths. Caught one of them yelling and swearing at an elderly man who was 2 hours behind on his move due to these guys working slower than snails. Where's the heart in that?

  • Joan Lefaivre

Gave me a quote then charged me $500 more! Broke my China cabinet glass. I felt bad for the young lads working for this guy. Do not use this company.

  • Nathan Knox

Packed my surroundings sound upside in the locker and smashed cement floor of storage locker. It was also on to of China cabinet stuff marked frgaile

  • anonymous

Hangs up phone on customers there is amj and Frank's they are better at their job and way more professional never using this company again

  • Derek Shipman

I worked for Ray back in 2003 was able to help him achieve branching to Ottawa that didn't last long plan and simple he's a joke

  • Nina Plummer

They're kinda rude even over the phone.

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