Love Ulta to purchase things but my Salon experience was AWFUL! I’ve never heard back from the manager either. I went in at 12 pm and wanted a bayalage (however you spell it) my hair was already lighter on the bottom for when I’ve gotten it done last time and just wanted it brought up a little and more color. I showed the gentleman what I wanted and told him I had to leave at 4 and if he could do that and a cut before then, he said yes no problem. He cut off two inches before hand and started to bleach my hair. I sat in the chair for 2 1/2 hours before I asked him how much longer it’ll be because I have to leave in an hour and a half. He told me he was almost done. Around 3 o’clock comes around and he’s still not done bleaching my hair.. I think he could tell I was getting frustrated because we still have to wash out the bleach, color and cut. He hurried and did the rest of my hair and a manager came up and talked to him about being late. He told me he’d be right back and went to talk to his manager, later he came back and told me he just put in his two weeks but will hurry with my hair. At this time it was 3:30 (ish) He finally got to rinsing our my hair at 4 and told me he can wash it out and put the color in at the same time but I told him no I’ll just have someone else do the color. He washed it out and told me my hair isn’t “broken” but he’s using extra conditioner. I had to leave after 4 with my hair wet and not done AT ALL. Worst experience ever! Paid for the services and left and will not go back. DO NOT RECOMMEND! I’m 25 and take good care of my hair (I get it done once a year, never blow dry it, never straighten it and once in awhile curl it) now my hair is FRIED!!! My sister has to cut off 2+ more inches to get rid of my fried ends. I’m devastated! I didn’t realize how much it was damaged until I got home and it finally dried. If I knew it was that damaged I wouldn’t of tipped or would’ve said something about the services. If you’re reading reviews to see how the salon is I would highly recommend going somewhere else. Otherwise I love Ulta! Buy all my beauty needs there! But for the same pricing I’d recommend going to a nice salon and have it done professionally.

If I could give this location negative stars I would! I shop there very often I have spent thousands of dollars there for many years. And today I went in to purchase cologne as a gift. I wanted to smell a few different ones as I wasn't sure between 2. And I was spraying them on the little paper they have to sample the scents. When I was approached by the staff the first time she asked if I needed any help. I responded no that I was comparing the 2 I was going to buy. She came back not even 3 minutes later and asked me again. I said I was still ok, then 5 other employees approached me as well. Asking if I needed help! I just wanted to compare the 2 scents?! I informed them if I had any questions I would ask. Then I finally made my choice and the first woman took it from my hands and informed me she would be "keeping it up front so that it doesn't beep" I was so caught off guard I didn't even know what to say? Was she accusing me of trying to shoplift??? I was so irritated that I went over to look at the new makeup that I had wanted to try just to try to figure out if she had accused me of trying to steal or not. Then they all surrounded me hovering asking if I needed help. At this point I went up to the front and asked to speak to the manager. She was just as bad as the other workers (which seems strange to have 7 on a Tuesday) and she told me they were just doing their job. No apology nothing! I literally felt like pretty woman when she was in the store on Rodeo Drive and they were mean to her! I would not have purchased the cologne if I did not need it for later tonight. As I was walking out, one of the sales girls followed me to my car! I drove home contemplating if I should return it and purchase it from Sephora but I simply did not have the time to do so. I will not be shopping there again!!! I will take my money elsewhere! Big mistake Ulta, and I will be telling all my friends not to shop there as well. Learn how to treat customers with respect and curtesy.

I seldom write reviews but my experience in this store today was horrible. While I was browsing the clearance section I saw flatiron on sale for a what I thought was a very good price. After finishing my shopping I went to check out and the first sales associate who helped me was very kind and was surprised by the price of the flatiron and was having difficulty scanning it. She called a manager who proceeded to treat me like a was being sketchy and said "I know you have a kid and all but I'm going to look this up real quick. I do have to sell you it for this price though because that is whats marked". I said that's fine and was very put off by her calling my baby by "kid". She continued to look up the item and said "Sorry this is taking a while but your kid isn't screaming so its fine". Really. Another manager was called and it was discovered that the item was $125, not $25. Which was fine. I wasn't trying to get something for nothing. I am an honest person. I just saw what I thought was a good deal. Needless to say, Ulta no longer has been my business and I hope this store can learn to treat people a little kinder, especially MY CHILD.

Not happy with this store at all! My daughter came home and told me. She and her friend were embarrassed in front of the whole store. The associate accused them of stealing and racially profiled them. They even reviewed the video tapes and found nothing. Spoke to the manager and she said the associate thought they were stealing because they had coats on and bags. I would imagine everybody had a coat on as it was raining/snowing and a bag to hold personal items. There were other teens in the store with coats and bags, yet my hispanic daughter and her hispanic friend were the only ones being followed and ask if they were going to purchase the item in their basket. As an adult, I have been through the same thing, but being an adult I understand the world and know there are still ignorant people. Yet for my daughter she is sadden and embarrassed by this incident and I as a mother have to explain to her that this stuff still happens. This will make her feel self conscience now going into every store. Thanks Ulta for giving my child her first experience of out right discrimination! I wish could give 0 stars!

This store is right down the street from my house so I have tried over and over and over to make it my store for beauty products, but they constantly drop the ball. They are always out of everything. There customer service is basically a bunch of 20 something girls standing around gossiping and whenever you ask for help they seemed so annoyed they have to do any work at all. Even the manger's response to any complaint or request is "Sorry we just dont do that" or " Yeah that's just how it is". Honestly you can find better or comparable prices at Sephora with MUCH better customer service. Or online for some Sephora doesn't carry. They won't order anything out of stock (again they are always out of stock). They have told me FOUR different return policies and they always seem to be wrong. I have had better customer service and experiences at Wal-Mart. Don's waste you time here, you will just end up frustrated and going somewhere else in the end. Cutting up my loyalty card (which they also always forget to tell you if you have any money on). Only good thing I could say is they have a good location.

I shop at this Ulta location all the time and usually have very good experiences with the associates. However, the last time I went in, the associate at check-out was very dismissive and talked over me from the beginning of the transaction to the end. Here is some more context: I noticed that an item's price was a lot higher than usual after I made the purchase and the associate was good about returning it. It turns out the item was different than what I thought it was (very similar packaging and size). When I attempted to explain this, with the intention of asking her to help me find what I was looking for, she talked over me and essentially shooed me out the door. If the store was about to close, was short-staffed, or busy, it'd be fine, but it was none of those things. As stated earlier, she carried this behavior from the beginning of the transaction. Again, usually I have great experiences at this location, but having worked in customer service myself, this experience was subpar.

Bubbly, friendly people but they seemed to be distracted talking to each other and did not hear what I was saying; I couldn’t get my needs met here. I went in with a hair issue and walked out the door with my hair in the same condition: flyaway’s.This should be a simple fix for a professional salon. I met with a stylist in person, discussed the problem, purchased $42 in product, followed the treatment plan, came back for the appointment, discussed the issue again when my appointment was over (pointed out to her that she did not fix the issue I came in for) and was given more expensive product options. You are the professionals: if you couldn’t fix the issue, you should have told me before you took my money. My head massage was quite nice but difficult to relax as the stylist was talking over me to another stylist the entire time. Hard people to work with, as they are busy talking to each other and they cannot hear you. Probably a good idea to get your hair done somewhere else

The Ulta Beauty in Brickyard at this time of night and day was not packed, but there were people in the salon getting their hair done. I've never even realized that there were salons at Ulta! I browsed the clearance section mostly and then looked for the products I was after. I really only come to Ulta with the coupons in their ads or that come to my email. I was here to retrieve my birthday gift because I sign up for their birthday club. That gift was actually worth $13 so that's nothing to laugh at. I was never approached by anyone asking if they could help me, which this time I actually did need someone to help. I do respect when a customer service rep will ask me just once if I need help and I respect them even more if they will say they will go get someone who knows better than they do how to help me. But alas no one helped me at all this time. I did not find on my own what I was looking for, so I got my birthday gift and a couple other items on clearance and left.

I was hesitant coming into an Ulta store, but I am sold! All thanks to ROBBY. I came in flustered and in dissaray when Robby met me coming in. He asked if I needed help and I said yes (using my hands I circled my face) and said it's cracking and not ok. He instantly understood and asked my skin type and I said a mix of oily and dry. He brought me straight to the Pore fessional and had me sample it. I was sold! It felt amazing and he was extremely knowledgeable. I asked about a another product and he promptly helped without hesitation...he even sought help finding the product in question when we couldn't find it. ROBBY is amazing, he saved my day! Not only is he knowledeable, but he's super friendly and helped without hesitation! He definitely went the extra mile for me and made me feel comfortable when I felt horrible. I am now a fan of shopping with Ulta in store, this location specifically, all thanks to Robby. Thank you Robby!

From a killer salon experience (Tristan is a genius) to being able to shop without pressure from employees, this location will greet you happily, and are willing to answer questions with patience and understanding. But the store is pretty easy to navigate on your own, and is noticeably clean. I've never had a single negative experience at this store, and everyone has been kind enough to help me find the right products for my skin. Their opinions are invaluable. These people deserve recognition for the trifecta: always being on their game, making the customer feel good about their purchases, & recommendations that are worth coming back for more, To anyone looking for a pleasant shopping experience that is supposed to be fun - it is! And the clearance section has some hidden treasures :) As a side note, thank you so much for being a safe space and wearing masks, which displays even more professionalism.

The layout of the store was kind of confusing. I'm a loyal Ulta shopper and never have a problem finding what I need but I did have issues at this location. There didnt seem to be a pattern of placement. At least not a user friendly one. I did not get the chance to find what I was looking for as I was verbally attacked by a group of women who did not know the whole story of why my dog was left in a car with the ac on full blast, windows slightly open, and a bowl of water since we had been on the road for 3 hours. I only wanted to be in there long enough to grab mascara (since the brand I use is not sold in my area). This did not affect my review as it was not the stores fault, but I do wish the layout was better. My visit would have been a lot quicker and I think I would have been able to find what I was looking for before leaving and I think the situation I found myself in could have been avoided.

This is the first time I've been to Ulta and it was horrible. I walk in with a smile on my face greeting the employees and want to look around since I've never been there and right as I start walking between the aisles an employee started following me. I understand you guys have a lot of theft in makeup stores I worked in retail as well but this is unacceptable. She walked up to me and asked if I need help I asked a few questions about mascaras and thanked her. As I walk away SHE FOLLOWS ME step by step without saying a word, she didn't even try to hide the fact that she's accusing me of shoplifting or she wasn't trying to talk, she seemed so uninterested in me as a customer she was just acting like a detective. I left without seeing 95% of your store because I just couldn't take it. Train your employees to be a little more considerate and discreet.

The racist place I’ve ever seen. I came here twice to get my hair done but no one has helped me. They asked me it’s gonna be expensive, do you have financial ability? Even though I said yes, it’s okay, they refused to help me. I had an appointment for both of the times. First time when I got there, they said it’s gonna take long we can’t do that. Then next time I scheduled 2 appointment to get long time. Even I did that, they were still saying they don’t have enough time. First, They were not believing me to pay. Second, no matter what time I got there, they always say they don’t have enough time to serve me. I think it’s just about race. If I were white and good looking, they would help me. But I don’t have to dress up just to get my hair done for my day off. I can’t believe I came here again. So disappointing!!

I went 2 days in a row, none of the employees asked me if I needed help, or if I was doing ok. The second day, after I went towards the back of the store, the manager asked if I was finding what I needed, to which I answered yes, and proceeded to ask my question about a sale price online/in store. She was able to answer accurately, which was nice, because when I flagged down a staff earlier & asked the same question, they answered incorrectly. To sum it up, if you know exactly what you want, and do not have questions about products, or the application of said products (or the price), this place is fine. In, out, done, great. But, if you are needing a little extra help, or might have other questions, I would not recommend this location.

The best Ulta location! After having an awful experience at the West Valley location I came to the Brickyard store to pick up an item missing from my online order. The sweetest employee Z was so extremely nice, and went out of her way to make sure I was taken care of. We sat on the phone for 30 minutes with customer service after they closed just to make sure I got all my points and discount I should have received. Everyone at the store was super nice and didn't understand why I had such an issue at the West Valley location. There was no option to give a survey for Brickyard, but I just have to share my appreciation for Z. She was the sweetest and most understand person, she absolutely turned my views of Ulta around! THANK YOU Z!

I always shop at ULTA for my makeup. It’s almost like a religion to me. This was my third trip into this store and it’s going to be my last. The shelves have been nearly empty every time I’ve gone in and I’ve tried different times and days just to make sure it wasn’t a “delivery truck problem.” The Urban Decay display was almost empty. NAARS- empty. SmashBox- empty. Too Faced- empty. Lancôme- empty. I would have asked to see if there was additional stock in the drawers or in the back if anyone would have bothered to help me, but they did not. I’m super disappointed. I give ULTA enough of my money every year, but I won’t do it here again.

Always ignored. Staff stands around in groups and just talk, if you ask for assistance they seem ‘ put out’. They are always putting on makeup and totally ignore customers. They never suggest items or upgrades. I was sold wrong product, cost me 40$. That’s a lot for me to spend. It like walking into a frat house. If your not Barb your ignored. Sense then I go to Sally Beauty. A coupon should be used for any item not particular items. Your sals will grow if you fix these problems. I keep waiting for the day you display 600$ heels in window. Snobby store, snobby employees, outrageous pricing. Think of middle class shoppers.

Staff isn't as informative as other locations. Customer service could use some improvement . Lastly, Benefit Brow Tech, Kate is a nice person but does not perform "Benefit Brow Standards" as other locations. As a benefit brow client for years , I was not satisfied with my shape or service. I kindly ask for her to tweak a few areas and she happily did . However, the expertise level is very low and again I was dissatisfied with the shape but pleased with her kindness. Unfortunately , I will have to find a tech who can truly perform the "benefit brow standard", you wont find it at this location.

I never ask for help in makeup stores, but I was so glad I did today. I hardly wear makeup and have super sensitive skin. Becca helped my find products to meet my needs, while also giving me some great tips and tricks to be able to explore makeup in a fun way with more confidence. Mac helped explain skincare and clarified on some questions I’d had for a while but didn’t understand. I feel so much better about knowing how to work with my skin and use products to help. This was a great experience and I appreciate their advice and expertise so much!

This location is perfect for me and they are always on top of helping me and answering questions. The store is really organized and kept clean. I also really love their store pick up. It's super easy to use and really convenient, I've never had to wait more than a few minutes. My only complaint is how popular the store is cause sometimes I can't find my shade in bare minerals and it does get swiped out but I still give 5 stars because I've never had a bad experience her and often the staff can be snooty at makeup stores but not at this location.

Disclaimer; Admittedly I share the same experience as many other reviewers in that I had a difficulties finding certain products due to empty shelves! I made the most of my time and simply bought whatever happened to be I stick so no trip was entirely wasted. Ulta is definitely preferable to Sephora. I like lots of real daylight and light! Sephora Stores , Spot lightlighting People are very helpful. Thanks to Covid or whatever I now buy everything online and it costs me much less, not to mention convenience. Bye bye Brick and mortar.

The Manager of the Hair Salon, Lisa, is the best! She always gets the color and cut just the way I love it, she is personable and a joy to visit each time there. I followed her from her last location in West Jordan, though a further drive, she is worth it. Thank you Lisa for a job well done again! I would like to add that if you're looking for a makeover with IT cosmetics, Linda Beach is wonderful. She helped me with a look I was looking for and achieved more than my expectations. She goes the extra mile. Thank you Linda!

I went in to get my hair cut and colored. I was going from dark to light which is kind of tricky. The girl who did my hair was named Haley and she was wonderful. She did such a great job! She listened to what I needed and recommended the perfect cut and color! It did take a little long but I expected it was going to take some time. All in all I was thrilled when I got home and could really examine the work. I would and will go back to see her... she knows what she is doing and then some! Thanks Haley for my new look!!!!

Hilde and Rebecca were so sweet! Hilti was able to help me match my skin tone perfectly to a foundation well keeping it within my coverage needs. Rebecca was just a gem while I was checking out, she was able to be super friendly and moved quickly. I left the store and then came right back because I decided I wanted the other perfume instead and while waiting in line again I heard Rebecca give the same great customer service to another woman will explaining her Rewards. Great team at this location

I always feel so welcome in Ulta! The girls at the Brickyard location are always so nice and willing to help! While I was visiting this Ulta location there happened to be an irate customer who was clearly in the wrong. Amanda, Holly, and Christine totally kept their cool, helped me as well as other customers, all while maintaining a friendly and positive exterior/store atmosphere. They were truly the epitome of class. I will definitely go out of my way to continue to shop at this location.

Tried going to the Jordan Landing location for my daughter and I to get haircuts and we were turned away as they didn't have ANY staff in the salon. So I called Brickyard and the gal who answered was very friendly and spoke with the salon manager to see if she could get us in last minute, they quickly took my info down and set the appointment. Lisa the salon manager was AMAZING!! I have the equivalent of two heads of hair and the result is wonderful! Thank you for great customer service.

I came here with my fiancee to buy her all of her christmas presents. The pompous security guard then very blatantly pointed at us and we continued to be followed as though we were intending to steal. I understand that loss prevention is a part of retail, but I wont spend money at a place that treats us like criminals. Out of the several stores we shopped at today, this is the only one in which we experienced this type of treatment. No longer coming here.

Mackenzie waxed my eye brows, while I explained how particular I am about my eye brows. She did draw on and show me where she is waxing. As soon as she waxed my inner eye brow I knew she waxed the wrong part. I don’t know how you manage to wax off a full cm of the inner most important of the eye brow. But now I am so anxious about it and praying it grows back really quick. It looks terrible! I honestly don’t know how you wax off this part of the eyebrow.

The last few times I’ve been here, I asked for help and the employees have gone above and beyond to help me. I have tricky sensitive and acne prone skin, which can lead to me getting so many mixed messages around what products to be using. Stevie helped me a ton today with figuring out a new regimen that I actually understand. She helped me feel more confident and empowered around my skincare. Thank you so much!

The manager wouldn’t work with me on my return because it was 5 days over the 60-day return policy. I had the original receipt and the items were all unopened and unused. I had been out of town for a family emergency, plus I had purchased the wrong kind of products that was meant for my mother, so I have no use for them. I just really wish they’d make an exception and help me out, but she was pretty firm.

This location seems harder to find items. Unless you look on every endcap you may not find what you're looking for. I helped a gentleman find a gift for his wife as only an associate showed him where to find what he was looking for but never offered to listen to him or help him or follow up with him to see if he needed more assistance. I also told him if he signed up for an Ulta card he could get 25% off.

Worst experience ever! Went for a cut and color. The cut was not how I wanted it, she cut it way to short, added layers when I said no layers. The color was horrible. She only colored the top leaving the rest with no color (from roots to ends). Then she tells me, "just give it a week, you'll like it", Umm. No. I do not like it. I want my money back. Very disappointed and unsatisfied! Will not return!

Tldr: Rebecca is the BEST. I don't wear make up EVER, but I needed a little cover up. I don't know anything about make up, but Rebecca was so nice and helpful matching my skin tone and giving application advice. She even helped me figure out a new routine so I'd have less redness all while being super personable and charming. Best experience I've had at a make up store ever! Thanks so much!

First time here, the employees here were great. They met me at the door took me right to whatever I was looking for, they were able to tell me about the different products and qualities. They show a lot of teamwork. Helped me find the perfect foundation for my skin, applied it on me so I could see how it looked, Very informative on specials they had as well! Clean organized store!!

Ulta is probably one of the better beauty stores that is around, but this one is okay. I have been here a few times and the employees are too busy standing around complaining about work when I ask for help than to actually be helpful. I know this is a busy business parkway, but talk about your work issues some other time or when people aren't actively looking for advice.

I came in Saturday morning 7/16 to get my brows and lip waxed, Mickelle was super friendly and did an amazing job on my out of control bushy eyebrows and lip wax. I also heard shes moving to the Riverton store soon. I will be following her there. Such a easy outgoing person to talk with. Thanks again Mickelle sorry for calling you Michelle on my way out the door. Lol.

Ulta is a wonderful place to purchase all your makeup and hair care needs. The staff is always ready to help out and answer questions, and even suggest products to fit your needs. I work at a place that uses alcohol based face paint, which takes forever to come off. Yesterday, I was shown a product that would remove it without the use of a pumice stone. Thanks, Ulta!

Only reason I'm giving four stars is because it can be a little hard to find help in the store, sometimes. Other than that, the people here are polite and the hair stylists are awesome. I sometimes come here for products but it's also my preferred place to get my hair cut done. Katie, especially, is one of my favorites. Would definitely recommend this location.

I had an appointment to get a perm and when I showed up, the person my appointment was with walked out. After leaving me with no explanation for 10 minutes, the manager came and told me they would be cancelling my appointment because the person they made my appointment with didn’t know how to do a perm. Incredibly unprofessional and I wish I could give 0 stars.

There was a sales associate named Madeleine who was SO helpful. She walked the store until she found what I had come for. The rest of the associated are just average... they weren't really interested in helping. However, Madeleine's help made this a 5 star visit. great associate and a real asset to ULTA! If only all their sales associates were this helpful!!!

This place has mass amounts of women's makeup items throughout the large size store.... Ask a sales assistant for help or wander aimlessly for an hour.. My wife loves this place.. Heather helped her find a rare eye liner that other shops did not have and she was quick funny and cute.. I even bought a scented candle that smells terrific and 50% off....Whoooo

I might have to start stopping by daily for the daily half off items. Great job on my brows. Didn't know they had that service as a walk in. Got some helpful advise from the hair stylists. Associates are helpful. Spendy on a lot of products. The fact that they have knowledgeable employees and enough to spend a few minutes with each customer if needed.

Stopped in today for a quick purchase. I was definitely struggling to pick a shade of foundation, which prompted an employee to come help (they saw the struggle on my face haha). A person with short, black hair came to help with my color match. They provided a few options and explained differences. I had what I wanted in minutes! Thanks!

Had the best experience! I had to return something that wasn't the right shade and they were able to substitute it for the right one with 0 hassle! One of the associates even turned me onto a great new skincare routine - perfect for my age. I highly recommend you visit the Ulta store in Millcreek for excellent and personal service!

This Ulta has the best customer service hands down! Always the cleanest and most stocked! There's nothing else to say other then I've had bad customer service at every other location close to me and they're either very dirty, or everything I want is always out of stock. Never this one! I love everything about this location!

Decent service, though last time I was there, they were having a special event for one specific cosmetics brand, (BareMinerals) and the sales people were very pushy about it. Asking questions about unrelated products kept leading them to push me back towards the sale brand. But usually a great experience otherwise

I’ve gone into this location multiple times and it’s always a good experience but today they’ve earned five stars or should I say Chris earned five stars. I went in needing help as I had a breakout and I left looking more beautiful than I’ve ever liked let alone felt. If you need anything go to him his is magic!

The staff was really helpful. I was looking to get a new foundation, I was using Tarte and the formula was really thick and I thought it was cakey. I told this to a store associate and they informed me that Tarte has a new formula which is like a gel. I tried it and loved it that I got it. The staff is amazing.

Manager was incredibly rude when I came in looking for a product "I can add it to my inventory list so others won't be upset like you are". Pardon? Other associate had no idea what the product was. I was looking for a facial sponge.... well in alignment with products they sell and with their online inventory.

Very inviting store, great selection and prices. Was greeted and instantly asked if I needed help finding anything. Which unless you have been here before it may take a minute to find it so the help was very appreciated. Very clean store and all the staff I interacted with was friendly and professional.

Kenzie at Ulta in brickyard is a wonderful brow artist. She asked me my brow goals, I explained and she absolutely delivered! We did a wax and tint and I couldn’t be happier with the final result! Not only was she on point with the artistry but she was also very warm and kind Thank you Kenzie …

I was not pleased with the prices or the selection of makeup . Would not go back. The employee told me something was lip gloss I got home and it was liquid eye liner . Returned it only for her to do it again. Would recommend going to Macy's or Dillard. Did not see much of a price difference anyways

Went in sunday evening there was about 5 people working the floor. not one asked if my sister and i needed help i walked up and down trying to find a product and they just watched us. We wanted to book at the salon we stood there about 5 mins and still nothing nobody ever acknowledged us.

Who doesn't love Ulta!? No better all around beauty supply store in the valley. Styling tools, makeup, smelly goods, and even services too. All the best girly products on your list. Bring your wallet though.. however, they have a really good "grocery store" beauty section too.

Amazing experience today with Anita she is so kind and beautiful. I am a very inexperienced makeup user when it comes to foundation and skin care I went in not really knowing what I needed Anita taught me how to apply the makeup and made me feel so confident. Thank you so much

Love love going into this store especially around Christmas time because of all the makeup deals. They have drug store brand makeup and high end makeup available for purchase. The staff is knowledgeable in both which is nice cause I can't always afford $50 dollar foundation.

I’ve always had great experiences at this Ulta. I wish I had every great associates name. Today while I was doing curbside pickup- Maddi assisted me and delivered my products to the car. She verified my purchase- making sure nothing was missed and followed safely guildlines!

I don't like that you can't get samples of anything there! Sephora will give you ANY sample, so for that reason I feel like they are taking care of the customer and Ulta needs to get on board. The high-end make up is so expensive and I like to make sure I like it first!

Ulta is my favorite beauty supply store, they have a great variety of products even including several vegan and cruelty free products. Usually each location is well kept and stocked. I recommend for any level of makeup artist, they have just about anything for anyone.

Great experience overall made better with Ashley at checkout! She had such a good attitude and even gave us a free shipping coupon when we didn’t find what we needed in store. If I lived in the area this would be my main ulta in a heartbeat just for Ashley’s help!

Its cheaper than Sephora and Nordstroms but it can be insanely packed and difficult to navigate during holidays. There are usually enough employees but during holidays, its difficult to find someone to help. Their selections are improving. Parking is very good.

My experience at the salon here was awesome! Mesh was who cut and styled my hair and she did amazing. Normally I leave a salon not really liking what they gave me but she gave me exactly what I wanted! My hair looks great. She was very sweet and friendly too.

Amazing customer service! Katie at the eyebrow counter was so helpful in helping me pick out mascara and eyebrow liner while giving me great tips on how to apply it. Clean store and lots of different brands of makeup. Found exactly what I needed at Ulta.

Great customer service! We are on vacation and I bought shampoo/conditioner back home a week ago. I bumped the conditioner in the shower, the bottle fell and the cap busted open. They replaced it as an even exchange no problem! Such a relief! Thank you!

Wish that someone would have welcomed me and asked if I needed help finding what I was looking for. I spent awhile searching. They didn't have a selection of nail stickers. But I did find some fun nail polish colors. I ended up ordering from Amazon.

I love Ulta!! They have basically all the Skin Care, Beauty Supplies, nail supplies that you could ever want plus they have a salon. So if you want to get your eyebrows done which I have are any Salon care that they offer I recommend it. …

I've been a loyal Ulta shopper for around 15 years but the experience I had at this store last month might unfortunately drive me away for good. A female worker with buzzed, blonde hair had the NASTIEST attitude I've ever experienced in my

I prefer Ulta over Sephora. You can find luxury brand cosmetics and drugstore cosmetics. Every hair product and bath accessory you would ever need. My favorite thing is the reward system. Each purchase earns you points that can be redeemed

We were warmly greeted, by multiple associates, when we walked in. We needed assistance finding products and asked Robeigh. He was amazing and so knowledgeable. He was friendly and was able to recommend products that we’re very happy with.

No one asked me if I needed help. Just an associate came over to me while I was looking and said we close in 15 minutes in a hurry up voice tone. I grabbed the Morphe setting spray. As I was checking out the cashier said “we have that in

This store sucks. The girls all stand around talking to each other they don't know much about the product unless it's something they use and when you ask where something is they act like you interrupted them They never have the free item

I only went to Ulta Beauty to grab a gift for Christmas. But all let ya in on a secret the ladies they have working their are very very beautiful ladies. which is why they get 5 stars from me. …

I've been coming here for 2 years and I am always so happy with my hair. Lisa does the most incredible job, I always have a lot of fun talking to her and the staff and my hair is the perfect platinum after every appointment!

It's great as long as you're not in a hurry. Also you have to be careful what you're buying because they sell a lot of things you can get at the drug store a lot cheaper. They have good sales though if you pay attention.

They have the best customer service and are always happy to answer questions and offer suggestions. Even when they are extremely busy, the line moves quickly and efficiently. I love going to this store and location.

Rude and unprofessional. Manager is not nice and did not even try to help find a store that carried the product I needed in stock! Other stores always offer assistance. They don’t even greet you when you walk in.

LOVED our experience at Ulta today! John Vincent “V” made my daughter feel welcomed and included. V answered all her questions on beauty basics and helped her build a starter makeup artistry kit. Thank you!!

Walked in with three needs in mind and was in and out in 10 minutes, thanks to the very helpful staff. They even went to check a new shipment in the back just for my non-waterproof mascara! Love this shop!

The sales associates were so helpful in helping me find some great gifts for my wife. The store was very well organized, and very professional. I would most definitely recommend going! Fast and friendly.

My first time at this location. It was well organized and well staffed with friendly and helpful people. Found the perfect gift for my sisters birthday. I love you Ulta Beauty you cam have all my money.

It's a nice and well organized store. Employees were not so friendly. More then any store I've been in They act more like security and less like Employees that are there to help and assist customers.

I absolutely love getting my hair done at Ulta Beauty-Brickyard location. Jenn Gay has been doing my hair for over a year now, and she never disappoints. I get many compliments. @jenabsolutehairart

I had never seen such excellent customer service until I met Tessa, an employee, while I was inspecting the place of work. She works incredibly hard, and I think this young woman deserves a raise.

Angie helped my boyfriend and I find foundation and a contour kit and she was such a sweetheart! Super fast, definitely knew what she was talking about. We'll absolutely be back to see her again!

The staff were helpful and it was easy to find things in the store. It was organized well. It just seemed expensive so that's why 4 stars... but I don't shop very often for these products.

I came in to get a shade match for foundation and was helped immediately. The lady who assisted me was very nice. I think her name was Susie? Always had trouble shade matching myself

I really like this location. I think it's one of the better ones in the valley. I like their staff a lot and the manager is amazing he took time to help me find a list of colors etc.

Terrible customer service. Can’t get any help from the people working there. They’re more interested in talking/ complaining about their personal lives to each other than working.

Chelsea is an amazing skin care consultant. Truly enjoyed my time with her today and she was so helpful. Highly recommend you ask for Chelsea next time you go into Ulta!

Very nice put together place each site I've been to. I love this store so much! Has definite top of the line beauty products! I adore these stores so so much!!

I love that they still allow me to smell and sample the colognes so I don't look stupid standing there as my wife looks at every skin cream possible.

Had a wonderful shopping experience with the help of Jennifer A. She was so friendly and knowledgeable! Definitely my favorite Ulta to go to now!

I love going to get my hair done at the salon in Ulta. Everyone in Ulta is always so friendly. Lisa is the best Hair lady any one can ask for. :)

I love this place! It's sickening, the amount and variety of products they have is just wonderful. The staff is always helpful and resourceful!

love going here and the staff is always nice to my toddler who does touch and grab things but we always put things back in their place.

I worked with Angela at ULTA, and loved it. I really enjoy the service at UTLA, and working with Angela was wonderful.

I received excellent help soon after entering the store and was able to find the products that would meet my needs.

This is the best experience I had ask for Tessa when coming to this store she’s a great help!

Employees are helpful, the place has a big variety of options for women and men

Love the store. It's a great store. Always can find fun things to buy.