Went with my partner so she could restock some makeup. It was Christmas shopping time but we were there fairly early in the morning and they were mostly out of what she was looking for. No one bothered to ask if she needed any help and they acted insulted when she declined a store card.

Management has to look into employee's performance. I was there today and more than 3 ignored my request for help and one of them said, what do you need? With a freaking attitude. These people need to go. Otherwise your business will go out of business pretty soon.

I have never really been in a beauty store. I found that it was way more than I thought. This location was awesome and the salespeople were helpful and really knew their products. I ended up getting face cleaner, masks and moisturizer for after. It was awesome!!

Tried to buy a gift card in this location and got accused of having a fake hundred. Could not prove it to me. Told me the pens don’t work for them anymore. Showed me the water mark was valid. They definitely lost a customer here. Will travel to another one.

I get my brows done at this location by Sylvia. She is great!! I am super picky about where I get my services done and since day one she has not failed me. My brows are my most important asset and Sylvia knows that and always makes sure they are perfect.

Sofia was not helpful at all, she was ignoring me when I was asking for help. She would just sit in the corner talking with other workers. She seems very annoyed when even being asked anything. I don’t think she needs this job if she can’t do it.

terrible service every time i give this location a try again, and to top it off they openly sell damaged products at this location and if you bring it to their attention (during after or before purchasing) they don’t really do anything about it

Employees do their own thing but luckily I knew what I needed when I went in to pick up some things I needed for the night. I’m always greeted at my local Ulta when I walk in but was not at this location, staff were talking to each other in

Honey-do friendly. Just find someone who works there and say what you were told to find and they'll get you there. I'm told these outrageous prices are actually very good by both by my wife and other patrons. (You cant walk into sephora and

Every time I go into this store I over hear the same manager, who after asking I was informed was named Tayler and was the general manager, speaking ill of her employees, the first time I thought it was a one off kinda thing (she had told a

Seriously hard sell on the loyalty program, more like a timeshare seller! Cashier insisted that you had to register a phone number with them to return anything, ever, even if defective - went on for ages and after I'd said no 4 times. Once

Go to place for good quality shampoos and conditioners. They also have a good selection of shave and cologne items for guys too. For women it has all the top brands of cosmetics for you to choose from. Also if you frequent the place enough

Really nice staff, very helpful. I rated them down because they don’t allow carts in the store. I bought over $200 in products but couldn’t carry it all around plus it’s really hard to try new products if you have a small child and no cart

Several times I have come all the way to this location well before they are suppose to be closed and yet they are closed. I finally called to ask what was up and they said "staffing issues". It would be much less disappointing if the hours

Okay, the workers were pretty nice, but the lines! Every time I go in there, there is a long line and only one slow person on the register. I got especially annoyed when another person on the register finally came, the other one saw that I

I was visiting Portland on Monday the 8th. I stopped in to purchase and item that I hadn’t bought in awhile so I couldn’t remember the brand. I was in the store, searching, for about a half an hour and not one employee greeted me or asked

Rachel was amazing, I went to the ultra skin bar (well over due I must say) and met Rachel where she pampered me for an hour with her gental and soothing lavender facial and microdermabrasion. It was a personalized facial that I would of

This was my first time as a client at an Ulta salon as I had just moved from Canada and needed a color service. Terrible experience! I came in for a solid color to cover up some lightness I have on my hair shafts and ends from previously

I've recently become interested in makeup and as a newbie I have ALL the questions to ask and need help finding products. I've been to this location a few times over the past month and each time I've had a great experience. The staff are

They don’t check IDs for pickup orders, although they’ll insist that they double-check for them after your order is stolen. They will charge you for stolen orders. Manager and associate laughed very loudly right after I left the building

I got my hair cut last week for the first time in over two years. I have very long, low maintenance hair. No color, simple cuts, yet no hairdresser has ever been able to give me a cut that I am happy about after the fact. This is usually

I work in this center- I have been in here several times in the last 3 months and they have the worst customer service. Even when they are not busy- no one bothers to ask you if you need assistance and when you ask them for help it’s an

Management really needs to look into the behavior of their employees because it’s causing them to loose loyal customers. As a rewards member I had a horrible experience at this Ulta location. I came by on 12/23/20 around 8:30 am. When I

I wanted to make sure I wrote this review today, before too much more time passed by since I had this great haircut done by Tyler. I was pretty vague when I went in, basically mumblingto please, just fix this mop on my head. Somehow he

While I was shopping at Ulta, a store employee named Taggerd overheard my mom saying I should ask for help because I wasn’t finding the right shade of powder. He introduced himself and talked through my makeup preferences and needs. He

Well lost of people love this place . I don't care for the fack that they destroy hair dryers and flatirons and throw all kinds of make in the trash . I don't want to hear it's go or health reasons . Really do they think about all the

I was bummed to drive all the way here and find out the online hours do not reflect the actual store hours wish I could say that this has only happened once but unfortunately seems to happen far too often went to all of the local Ulta

I asked the stylist for the pic I just uploaded which is a balayage and this is what she gave me.. patchy “foils” she did not straighten my hair correctly either. If you notice the top color is darker than the ends of my hair. She was

Loved shopping the variety of all well-known brands of makeup love the lay out of the shop lots of space and easy to shop, staff were very helpful too. The only thing I didn't like was that the ladies promoting new products were very

The redhead cashier with tooth gems ( i think her name is linda is what it said on the recipe) really went out of her way to be rude. Definitely gave me the ick after spending a bunch of money just to get treated rude after buying it.

It's a pretty decent Ulta. Parking is a bit of a hassle though. The salon is an interesting experience compared to other locations, since there isn't a designated check in area, but I haven't had any really negative experiences. I'm

Was able to find what I needed quickly. Sofia helped me and she was so sweet n welcoming. I always come here to shop, and I knew she was new, but she’s doin so great so far Very pretty as well! Go shop n let her help you ! …

Always pricey. But they had excellent selections. What I needed was in stock. The displays need cleaning up because some customers are not considerate when trying the samples. The staff was friendly and was seen approaching as many

I went here instead of Sephora because it was conveniently located next to more stores I wanted to shop at. I read online that Sephora is more friendly and helpful but I took a chance. I came all the way from downtown just to see.

Perfect size store, plenty of brand options. Cassie was very helpful in finding a new product, not yet on shelves. She found it in the back room and confirmed I could buy it already. Thanks for the help, Cassie!

I’m torn. I love all their products and sales, but so often they don’t have what I want at my local store. Sometimes even online. Staff is always friendly.

Didn't have the Olaplex travel size items was looking for, however Tyler and couple other gals were very helpful. I chose items from an alternate line.

The associates that work there are so kind and helpful. Was looking for colorful hair dye for my daughter, and was impressed by there selection.

Great store, great selection. Friendly employees, they tend to hover a bit which can be annoying but still a good location.

Wow this store has everything staff super helpful. Make up hair care perfume and everything in-between